Datadog Overview

Datadog enables organizations to monitor and secure their cloud environments effectively. It addresses the challenge of visibility across complex infrastructures by providing insights into any stack, application, or scale. Datadog's platform integrates metrics, traces, and logs, offering a comprehensive view that aids in identifying and resolving security issues swiftly. Its capability to define and track KPIs for cloud migrations to AWS, Azure, and GCP ensures seamless transitions and operational continuity. Recognized as a leader in observability and digital experience monitoring, Datadog is a trusted solution for businesses aiming to enhance their DevSecOps maturity.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Datadog.

Other use cases:

  • Workflow Management
  • Social Media Analytics
  • Forecasting
  • Engagement Management
  • Lead Qualification: Technographic
  • Touchpoint Management
  • Communication Management
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Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Datadog.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Manage Risk
  • Improve Internal Communications
  • Scale Best Practices
See all business priorities See less business priorities

Datadog Use-Cases and Business Priorities: Customer Satisfaction Data

Datadog works with different mediums / channels such as E-Mail. Chat. and Slack.

Datadog's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Datadog support capabilities include Chat Support, Phone Support, AI Powered, etc. also Datadog analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Designed for IT, operations and development teams, Datadog lets firms automate data logs, detect performance issues and send notifications via social channels to alert clients about critical issues...." Peer review

Datadog, ClickGUARD, ClickCease, Lokalise, Pipefy, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Datadog offers comprehensive cloud monitoring for any stack, app, or scale. Users gain deep insights into their infrastructure and applications.

Popular Business Setting

for Datadog

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Datadog is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Datadog Customer wins, Customer success stories, Case studies

What makes Datadog ideal for Collaboration?

What Are the key features of Datadog for Helpdesk Management?

Why is Datadog the best choice for Onboarding?

Why is Datadog the best choice for Workflow Management?

What benefits does Datadog offer for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Datadog solved their Security needs. Cuspera uses 3789 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

 

Business . Scoop QSIC Turns Up Retail Media Reliability With Datadog

QSIC has enhanced its retail media platform's reliability by implementing Datadog's Infrastructure Monitoring and Logs Management. This integration has improved uptime and incident response across QS...IC's 17,000-store network, reducing troubleshooting time and enhancing customer experience. Datadog's tools have enabled QSIC to detect issues early, minimize service interruptions, and support future AI-driven innovations.

 

USDA Forest Service observability platform

The USDA Forest Service, in collaboration with ECCO Select, has implemented a FedRAMP-authorized observability platform using Datadog and AWS infrastructure. This platform modernizes the monitoring o...f over 150 applications and 1,000 virtual machines, resulting in a 60% reduction in mean time to resolution and significant improvements in error detection and deployment times.

 

Datadog : Culture Amp Taps Datadog to Accelerate Green Goals and Elevate End - User Experience

Culture Amp has adopted Datadog's platform to enhance system reliability, incident response, and sustainability efforts. The integration has improved Culture Amp's frontend performance and reduced ho...sting emissions by 50%. Datadog's SQL feature and AI/ML capabilities have been pivotal in these advancements. Culture Amp is also collaborating with Datadog on a governance product to streamline compliance processes.

Autodesk - Technology

Datadog helps Autodesk monitor and secure its technology stack. Autodesk uses Datadog for observability and digital experience monitoring. The platform supports infrastructure, application performanc...e, and log management. This improves visibility and helps Autodesk deliver reliable services. Datadog's integrated monitoring tools support Autodesk's technology operations.

Mercado Libre - E Commerce - Very Large

Datadog helped Mercado Libre keep 100% infrastructure uptime during Black Friday. The platform handled a 20-40% traffic surge with no critical incidents. Datadog unified observability across 30,000+ ...microservices and 200,000+ pods. Mercado Libre saw 32% year-over-year growth in Brazil. Datadog enabled real-time anomaly detection and empowered 20,000+ engineers with custom dashboards.

Porsche Informatik - Automotive - Large

Datadog unified Porsche Informatik's monitoring, replacing 10 tools and supporting 900+ employees. The company achieved 99.5% application availability and reduced troubleshooting time by an order of ...magnitude. Datadog's dashboards and real-time observability improved DevOps agility and application performance. Porsche Informatik now delivers better customer experiences and protects revenue with fewer outages.

How to Improve Cybersecurity with Datadog's End-to-End Observability Tailored For the US Government

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Frequently Asked Questions(FAQ)

for Datadog

What is Datadog used for?

Datadog is a Security Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Collaboration, Helpdesk Management and Onboarding .

What are the top features of Datadog?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Datadog.

Who uses Datadog?

Datadog is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Datadog alternatives?

ClickGUARD, ClickCease, Lokalise and Pipefy are popular alternatives for Datadog.

Where is Datadog located?

Datadog is headquartered at 620 8th Ave 45th Floor New York, NY 10018 USA.
lightning

Peers used Datadog for collaboration and helpdesk management

Datadog Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (30)
Analytics

4.32/5 ★

Read Reviews (235)
Custom Reports

4.14/5 ★

Read Reviews (613)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (30)
Analytics

4.32/5 ★

Read Reviews (235)
Custom Reports

4.14/5 ★

Read Reviews (613)

Software Failure Risk Guidance

?

for Datadog

Overall Risk Meter

Low Medium High

Top Failure Risks for Datadog

Datadog, Inc. News

Product

Datadog Experiments Launches to Help Teams Connect Every Product Change to Business Outcomes

Datadog has launched Datadog Experiments, a new product that integrates experimentation into its observability platform. This tool allows teams to design, launch, and measure product experiments and A/B tests, connecting product changes to business outcomes. It combines business metrics with product analytics and application observability, enhancing decision-making and innovation in AI-driven environments.

Partnership

Datadog scales partner ecosystem in the age of AI

Datadog has significantly expanded its partner ecosystem, particularly in the Asia Pacific region, by quadrupling its channel team size since 2024. This growth aligns with its focus on AI and observability as core business capabilities. The company has invested in resources, including appointing Renee Mitsis as head of channel and alliances for Australia and New Zealand, to support partners in navigating AI economics and governance.

Partnership

Critical Cloud Becomes the World's First "Powered by Datadog" Partner

Critical Cloud has become the first "Powered by Datadog" partner, embedding Datadog into its managed services for AWS and Azure. This accreditation reflects Critical Cloud's technical excellence and ability to enhance customer operations with Datadog's observability platform, improving reliability and reducing downtime.

Product

Datadog launches AI security analyst for Cloud SIEM

Datadog has launched the Bits AI Security Analyst within its Cloud SIEM platform. This AI agent automates security investigations, reducing mean-time-to-resolution by over 90%. It processes data from various security tools, addressing alert fatigue and enhancing threat detection. The move underscores Datadog's expansion into security operations, leveraging AI to combat sophisticated threats and support security teams.

Datadog, Inc. Profile

Company Name

Datadog, Inc.

Company Website

https://www.datadoghq.com/

HQ Location

620 8th Ave 45th Floor New York, NY 10018 USA

Employees

1001-5000

Social

Financials

IPO