Datadog Overview

Datadog enables organizations to monitor and secure their cloud environments effectively. It addresses the challenge of visibility across complex infrastructures by providing insights into any stack, application, or scale. Datadog's platform integrates metrics, traces, and logs, offering a comprehensive view that aids in identifying and resolving security issues swiftly. Its capability to define and track KPIs for cloud migrations to AWS, Azure, and GCP ensures seamless transitions and operational continuity. Recognized as a leader in observability and digital experience monitoring, Datadog is a trusted solution for businesses aiming to enhance their DevSecOps maturity.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Datadog.

Other use cases:

  • Workflow Management
  • Social Media Analytics
  • Forecasting
  • Engagement Management
  • Lead Qualification: Technographic
  • Touchpoint Management
  • Communication Management
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Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Datadog.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Manage Risk
  • Improve Internal Communications
  • Scale Best Practices
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Datadog Use-Cases and Business Priorities: Customer Satisfaction Data

Datadog works with different mediums / channels such as E-Mail. Chat. and Slack.

Datadog's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Datadog support capabilities include Chat Support, Phone Support, AI Powered, etc. also Datadog analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Integration with an internal slack support channel helps organize monitoring into one channel rather than being mixed with email...." Peer review by Bess M, Lead System Analyst - Kronos

Datadog, ClickGUARD, ClickCease, Lokalise, Pipefy, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Datadog offers comprehensive cloud monitoring for any stack, app, or scale. Users gain deep insights into their infrastructure and applications.

Popular Business Setting

for Datadog

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Datadog is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Datadog Use Cases

What makes Datadog ideal for Collaboration?

How can Datadog optimize your Helpdesk Management Workflow?

What benefits does Datadog offer for Onboarding?

How can Datadog optimize your Workflow Management Workflow?

How can Datadog optimize your Social Media Analytics Workflow?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Datadog solved their Security needs. Cuspera uses 3789 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Case Studies

Information Technology and Services

CASE STUDY Malt

Malt used Datadog to improve developer experience and performance monitoring. Before Datadog, Malt struggled with fragmented open source tools that caused complexity and wasted time. They needed bett...er log management and a centralized monitoring solution. Datadog provided easy-to-use dashboards, custom metrics, PostgreSQL integration, and distributed tracing. Now, every engineer can monitor and deploy, helping Malt scale faster and work more efficiently.

Information Technology and Services

CASE STUDY Delfia

Datadog helped Delfia modernize client IT systems and speed up cloud adoption. Delfia used Datadog for fast deployment and unified monitoring. They replaced old tools and supported digital transforma...tion for their customers. Delfia closed 15+ new major logos in the first year and reduced implementation time from 45 to 15 days. The partnership increased demand for Delfia’s consulting services.

Information Technology and Services

CASE STUDY RapDev

Datadog Marketplace helped RapDev expand its integration and implementation services. RapDev used the platform to reach more customers and create new revenue streams. In the first year, RapDev receiv...ed 35+ new leads per month and earned $30K–$50K in monthly revenue from Marketplace deals. App publication approval took just 1–2 days. The partnership with Datadog led to more enterprise engagements and faster product launches.

Research

CASE STUDY Materials Project of Berkeley Lab

Datadog helps the Materials Project of Berkeley Lab monitor their cloud systems on AWS. The team uses Datadog to simplify observability. This makes it easier to track system health and performance. T...he solution supports their research work. Datadog provides a single platform for monitoring all their cloud resources.

Information Technology and Services

CASE STUDY CMD Solutions

Datadog helps CMD Solutions monitor cloud workloads for regulated clients. CMD uses Datadog dashboards and machine learning monitors to reduce alert fatigue and improve incident response. CMD can sho...w customers their mean time to resolution and build trust. Datadog’s AWS integrations let CMD automate monitoring and scale support. CMD meets strict SLAs and helps clients adopt cloud with confidence.

Marketing and Advertising

CASE STUDY Blue State Digital

Datadog helped Blue State Digital monitor their complex infrastructure as they grew. BSD needed a tool that worked with their stack and scaled fast. Datadog's integrations and automated setup saved B...SD time. Setting up new alerts became 92% faster. BSD no longer needed manual queries. Their team could focus on building applications, not monitoring tools.

Video

How to Improve Cybersecurity with Datadog's End-to-End Observability Tailored For the US Government

Video Thumbnail

Frequently Asked Questions(FAQ)

for Datadog

What is Datadog used for?

Datadog is a Security Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Collaboration, Helpdesk Management and Onboarding .

What are the top features of Datadog?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Datadog.

Who uses Datadog?

Datadog is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Datadog alternatives?

ClickGUARD, ClickCease, Lokalise and Pipefy are popular alternatives for Datadog.

Where is Datadog located?

Datadog is headquartered at 620 8th Ave 45th Floor New York, NY 10018 USA.
lightning

Peers used Datadog for collaboration and helpdesk management

Datadog Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (30)
Analytics

4.32/5 ★

Read Reviews (235)
Custom Reports

4.14/5 ★

Read Reviews (613)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (30)
Analytics

4.32/5 ★

Read Reviews (235)
Custom Reports

4.14/5 ★

Read Reviews (613)

Software Failure Risk Guidance

?

for Datadog

Overall Risk Meter

Low Medium High

Top Failure Risks for Datadog

Datadog, Inc. News

Awards

Datadog Achieves Rare 5-Year Leadership Streak in Gartner's Observability Platform Rankings - Stock Titan

Datadog has been named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the fifth consecutive year. This recognition highlights Datadog's strong execution and strategic vision in the application performance monitoring and observability market. Customers praise Datadog's innovative features like APM, USM, and Watchdog for proactive alerting, underscoring its competitive advantage in the cloud monitoring space.

Customer

ROLLER Transforms Infrastructure, Cuts Cloud Costs by 60% with Datadog - iTWire

ROLLER, a software company for attractions, has significantly improved its infrastructure and reduced cloud costs by 60% using Datadog's monitoring and security platform. The move to Datadog has enhanced ROLLER's operational efficiency, enabling 24x7 availability and faster incident response times, with issues now resolved in 15 minutes compared to three days previously. Datadog's platform has also supported ROLLER's cloud modernization efforts, reducing compute costs and improving service reliability.

Financial

Datadog Announces Q2 FY 2025 Earnings Call on August 7th, 2025 - AInvest

Datadog has scheduled its Q2 FY 2025 earnings call for August 7, 2025. The company will release its financial results before the U.S. market opens and will host a conference call at 8:00 a.m. ET to discuss the results.

Partnership

Datadog Partners with AWS to Launch Australia and New Zealand Regions - iTWire

Datadog has partnered with AWS to launch its full suite of products and services in the AWS Asia-Pacific (Sydney) Region, enhancing local data storage and processing capabilities. This expansion allows Datadog to meet data residency and security requirements in Australia and New Zealand, supporting organizations in regulated sectors such as government and healthcare. The move aligns with Australia's digital economy goals and strengthens Datadog's observability platform.

Datadog, Inc. Profile

Company Name

Datadog, Inc.

Company Website

https://www.datadoghq.com/

HQ Location

620 8th Ave 45th Floor New York, NY 10018 USA

Employees

1001-5000

Social

Financials

IPO