Datadog Overview

Datadog enables organizations to monitor and secure their cloud environments effectively. It addresses the challenge of visibility across complex infrastructures by providing insights into any stack, application, or scale. Datadog's platform integrates metrics, traces, and logs, offering a comprehensive view that aids in identifying and resolving security issues swiftly. Its capability to define and track KPIs for cloud migrations to AWS, Azure, and GCP ensures seamless transitions and operational continuity. Recognized as a leader in observability and digital experience monitoring, Datadog is a trusted solution for businesses aiming to enhance their DevSecOps maturity.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Datadog.

Other use cases:

  • Workflow Management
  • Social Media Analytics
  • Forecasting
  • Engagement Management
  • Lead Qualification: Technographic
  • Touchpoint Management
  • Communication Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Datadog.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Manage Risk
  • Improve Internal Communications
  • Scale Best Practices
See all business priorities See less business priorities

Datadog Use-Cases and Business Priorities: Customer Satisfaction Data

Datadog works with different mediums / channels such as E-Mail. Chat. and Slack.

Datadog's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Datadog support capabilities include Chat Support, Phone Support, AI Powered, etc. also Datadog analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Datadog is a true cloud based solution does not requires any additiona hardware deployment, this is very comfortable for budget Pre-built solution for SQL Server is excellent, allows collect data from logs and performance counters, set up appropriate alerts and view analytical dashboards..." Peer review by Andrey P., Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...Enable effortless engineering collaboration and provide excellent user experiences. ..." Government Monitoring Solutions
"...Contact helpdesk prior to build your own solutions, maybe you just didn`t find the same on marketplace...." Peer review by Anatoly E, Developer, Computer Software
"...Unify full-stack monitoring in a single platform for frontend and backend development teams. ..." Real User Monitoring

Datadog, ClickGUARD, ClickCease, Lokalise, Pipefy, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Datadog offers comprehensive cloud monitoring for any stack, app, or scale. Users gain deep insights into their infrastructure and applications.

Popular Business Setting

for Datadog

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Datadog is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Datadog Customer wins, Customer success stories, Case studies

How can Datadog optimize your Collaboration Workflow?

How efficiently Does Datadog manage your Helpdesk Management?

How does Datadog address your Onboarding Challenges?

What solutions does Datadog provide for Workflow Management?

How efficiently Does Datadog manage your Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Datadog solved their Security needs. Cuspera uses 3789 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

 

a leading AI company - AI - Very Large

Datadog (DDOG) Moved, What Is Behind The Fresh Attention?

Datadog's largest customer, a leading AI company, renewed its contract but reduced usage, impacting Datadog's sequential growth guidance. Despite this, Datadog remains a critical vendor for cloud mon...itoring and AI workload management as enterprise cloud migration accelerates.

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Datadog's largest customer renews deal but cuts usage

Datadog's largest customer, a leading AI company, renewed its contract but reduced its usage of Datadog's services. The renewal is a nine-figure agreement covering 17 Datadog products. Despite the re...newal, the customer's reduced usage is factored into Datadog's third-quarter and full-year forecasts, impacting revenue projections.

Read on →
 

OpenAI - Artificial Intelligence - Large

Datadog Falls 18% After Largest AI Customer Signals Q3 Usage Cut Despite 36% Revenue Growth

San Francisco, USA

Datadog's Q2 revenue rose 36% to $1.12 billion, but shares fell 14-18% after its largest AI customer, OpenAI, signaled a reduction in usage for Q3. Despite a recent nine-figure renewal, this cut impa...cts Datadog's projected growth, highlighting the risks of usage-based pricing in cloud monitoring services.

Read on →
 

ウォンテッドリー株式会社 (Wantedly, Inc.) - Information Technology And Services - Small

Tokyo, Japan

Datadog helped ウォンテッドリー株式会社 (Wantedly, Inc.) monitor over 150 microservices and support 4.32 million users on its business SNS. The company used Datadog for infrastructure monitoring, APM, logs, SLO,... and RUM, integrating these tools as their business grew. Datadog enabled early anomaly detection, faster incident response, and improved reliability. About 50 team members use Datadog daily, leading to higher productivity and better user experience. Wantedly has relied on Datadog for over 10 years, adapting its features to meet evolving needs.

 

VROONG - Transportation/Trucking/Railroad - Medium

Korea

Datadog helped VROONG cut daily pod costs by 50%, from $14 to $7. VROONG used Datadog for unified monitoring, database monitoring, and network performance. The team built a FinOps culture and improve...d cost visibility with Datadog Cloud Cost Management. VROONG quickly found root causes of issues and reduced incident response times. Datadog dashboards let developers track costs and optimize resources in real time.

 

티오더 (Torder) - Food & Beverages - Medium

Korea

Datadog helped 티오더 cut incident response time to 2–3 minutes. The company used Datadog to unify monitoring for EKS and automate incident handling with AI. 티오더 reduced overall issue resolution speed b...y 53%. Teams now focus on their main work, boosting productivity. Datadog's dashboards and alerts made it easier to find and fix problems fast.

How to Improve Cybersecurity with Datadog's End-to-End Observability Tailored For the US Government

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Datadog

What is Datadog used for?

Datadog is a Security Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Collaboration, Helpdesk Management and Onboarding .

What are the top features of Datadog?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Datadog.

Who uses Datadog?

Datadog is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Datadog alternatives?

ClickGUARD, ClickCease, Lokalise and Pipefy are popular alternatives for Datadog.

Where is Datadog located?

Datadog is headquartered at 620 8th Ave 45th Floor New York, NY 10018 USA.
lightning

Peers used Datadog for collaboration and helpdesk management

Datadog Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (30)
Analytics

4.32/5

Read Reviews (235)
Custom Reports

4.14/5

Read Reviews (613)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (30)
Analytics

4.32/5

Read Reviews (235)
Custom Reports

4.14/5

Read Reviews (613)

Software Failure Risk Guidance

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for Datadog

Overall Risk Meter

Low Medium High

Top Failure Risks for Datadog

Datadog, Inc. News

Product

Datadog (DDOG) Partners With Cloudaware To Bring LogSight To Its ...

Datadog and Cloudaware have integrated Cloudaware LogSight into the Datadog Marketplace, enhancing cloud log monitoring and compliance capabilities. This integration enables automated discovery and onboarding of unmonitored log sources, addressing security and compliance needs in multi-cloud environments. It strengthens Datadog's position as a central observability hub, appealing to enterprises managing complex cloud infrastructures.

Product

Cloudaware and Datadog Partner to Close Cloud Log Coverage Gaps with LogSight

Cloudaware and Datadog have partnered to integrate Cloudaware LogSight into the Datadog Marketplace. This integration helps customers ensure complete cloud log coverage by automatically discovering and reconciling log sources with Datadog's ingestion. It provides continuous monitoring and compliance-ready evidence, enhancing Datadog's log management capabilities.

Product

Datadog Copied Its Challenger's Architecture: That Challenger Just Raised $100M

Datadog has introduced bring-your-own-cloud (BYOC) support, allowing customers to store observability data in their own cloud accounts. This shift aims to address the growing telemetry volumes driven by AI and agentic workloads. Despite this architectural change, Datadog maintains a dependency on its proprietary agent for advanced features, preserving some level of vendor lock-in.

Awards

[DDOG] Datadog Named a Leader in the 2026 Gartner® Magic QuadrantTM For ...

Datadog has been named a Leader in the 2026 Gartner Magic Quadrant for Observability Platforms for the sixth year in a row, ranking highest in Ability to Execute. This recognition highlights Datadog's significant R&D investments and its AI-powered features that enhance customer success.

Datadog, Inc. Profile

Company Name

Datadog, Inc.

Company Website

https://www.datadoghq.com/

HQ Location

620 8th Ave 45th Floor New York, NY 10018 USA

Employees

1001-5000

Social

Financials

IPO