Datadog Overview

Datadog enables organizations to monitor and secure their cloud environments effectively. It addresses the challenge of visibility across complex infrastructures by providing insights into any stack, application, or scale. Datadog's platform integrates metrics, traces, and logs, offering a comprehensive view that aids in identifying and resolving security issues swiftly. Its capability to define and track KPIs for cloud migrations to AWS, Azure, and GCP ensures seamless transitions and operational continuity. Recognized as a leader in observability and digital experience monitoring, Datadog is a trusted solution for businesses aiming to enhance their DevSecOps maturity.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Datadog.

Other use cases:

  • Workflow Management
  • Social Media Analytics
  • Forecasting
  • Engagement Management
  • Lead Qualification: Technographic
  • Touchpoint Management
  • Communication Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Datadog.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Manage Risk
  • Improve Internal Communications
  • Scale Best Practices
See all business priorities See less business priorities

Datadog Use-Cases and Business Priorities: Customer Satisfaction Data

Datadog works with different mediums / channels such as E-Mail. Chat. and Slack.

Datadog's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Datadog support capabilities include Chat Support, Phone Support, AI Powered, etc. also Datadog analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Contact helpdesk prior to build your own solutions, maybe you just didn`t find the same on marketplace,Monitoring of systems and services for production SaaS applications...." Peer review by Christopher L, Information Technology

Peer review evidence (same sources as the product rating summary)

"...This enables them to easily visualize the connections between their application services, collaborate on real-time data, and troubleshoot issues faster. ..." AWS Monitoring
"...How Trek10 uses Datadog to help customers manage their serverless environments...." Resources
"...There are a couple of cool features that makes Datadog a top tool for those looking forward to monitor services for IT, Operations and Development teams...." Peer review by Stan J, Stanley Joel

Datadog, ClickGUARD, ClickCease, Lokalise, Pipefy, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Datadog offers comprehensive cloud monitoring for any stack, app, or scale. Users gain deep insights into their infrastructure and applications.

Popular Business Setting

for Datadog

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Datadog is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Datadog Customer wins, Customer success stories, Case studies

How can Datadog enhance your Collaboration process?

What solutions does Datadog provide for Helpdesk Management?

How does Datadog address your Onboarding Challenges?

What solutions does Datadog provide for Workflow Management?

What solutions does Datadog provide for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Datadog solved their Security needs. Cuspera uses 3789 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

 

Coinone - Digital Asset Exchange - Medium

Coinone wins Datadog Game Day, says it proved incident response capabilities

Seoul, South Korea

Coinone, a digital asset exchange, won the Datadog Game Day event, showcasing its incident response capabilities. Coinone has implemented Datadog's solutions to enhance its incident detection and roo...t-cause analysis processes. The event, co-hosted by MegazoneCloud and Datadog, tested engineers on real-time incident resolution, with Coinone's team achieving a perfect score.

Read on →
 

How AI Agent Monitoring At Datadog Shares Has Changed Its Investment Story

Datadog has started monetizing its AI agent observability feature, with thousands of customers already utilizing it. This development indicates a shift in AI workloads from experimental to production... stages, potentially enhancing Datadog's role in cloud and AI systems management. The move aligns with Datadog's strategy to expand its platform's capabilities and revenue streams.

Read on →
 

GetGo - Transportation And Logistics - Medium

GetGo powers seamless mobility with Datadog observability

Singapore

GetGo, a Singapore-based carsharing platform, has adopted Datadog's AI-powered observability and security platform. This integration provides full-stack visibility across GetGo's cloud-native infrast...ructure, enhancing incident resolution and engineering productivity. The deployment has reduced bug investigation times by 50-60% and improved mean time to detection and resolution by 30-40%, supporting GetGo's regional expansion plans.

Read on →
 

ウォンテッドリー株式会社 (Wantedly, Inc.) - Information Technology And Services - Small

Tokyo, Japan

Datadog helped ウォンテッドリー株式会社 (Wantedly, Inc.) monitor over 150 microservices and support 4.32 million users on its business SNS. The company used Datadog for infrastructure monitoring, APM, logs, SLO,... and RUM, integrating these tools as their business grew. Datadog enabled early anomaly detection, faster incident response, and improved reliability. About 50 team members use Datadog daily, leading to higher productivity and better user experience. Wantedly has relied on Datadog for over 10 years, adapting its features to meet evolving needs.

 

VROONG - Transportation/Trucking/Railroad - Medium

Korea

Datadog helped VROONG cut daily pod costs by 50%, from $14 to $7. VROONG used Datadog for unified monitoring, database monitoring, and network performance. The team built a FinOps culture and improve...d cost visibility with Datadog Cloud Cost Management. VROONG quickly found root causes of issues and reduced incident response times. Datadog dashboards let developers track costs and optimize resources in real time.

 

티오더 (Torder) - Food & Beverages - Medium

Korea

Datadog helped 티오더 cut incident response time to 2–3 minutes. The company used Datadog to unify monitoring for EKS and automate incident handling with AI. 티오더 reduced overall issue resolution speed b...y 53%. Teams now focus on their main work, boosting productivity. Datadog's dashboards and alerts made it easier to find and fix problems fast.

How to Improve Cybersecurity with Datadog's End-to-End Observability Tailored For the US Government

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Datadog

What is Datadog used for?

Datadog is a Security Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Collaboration, Helpdesk Management and Onboarding .

What are the top features of Datadog?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Datadog.

Who uses Datadog?

Datadog is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Datadog alternatives?

ClickGUARD, ClickCease, Lokalise and Pipefy are popular alternatives for Datadog.

Where is Datadog located?

Datadog is headquartered at 620 8th Ave 45th Floor New York, NY 10018 USA.
lightning

Peers used Datadog for collaboration and helpdesk management

Datadog Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (30)
Analytics

4.32/5 ★

Read Reviews (235)
Custom Reports

4.14/5 ★

Read Reviews (613)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (30)
Analytics

4.32/5 ★

Read Reviews (235)
Custom Reports

4.14/5 ★

Read Reviews (613)

Software Failure Risk Guidance

?

for Datadog

Overall Risk Meter

Low Medium High

Top Failure Risks for Datadog

Datadog, Inc. News

Product

Datadog launches Scout 1.0 for production issue checks - IT Brief Australia

Datadog has launched Scout 1.0, an AI model designed for investigating production issues, as part of its Bits Investigation tool. Scout 1.0 aims to reduce inference costs and improve incident response efficiency. It is currently used internally and by select customers in a closed preview, enhancing Datadog's observability and monitoring software.

Product

Datadog launches observability maturity programme in A/NZ - Ground News

Datadog has launched an observability maturity programme in Australia and New Zealand. This initiative aims to assist firms in identifying blind spots, reducing tool sprawl, and justifying observability investments as cloud and AI workloads become increasingly complex.

M&A

Datadog acquires Propolis - Dealroom

Datadog, a Nasdaq-listed monitoring and security company, has acquired Propolis, a New York-based startup specializing in browser agents for autonomous QA testing. The acquisition was announced on January 28, 2026, but the purchase price was not disclosed.

Product

How Datadog defines service criticality at scale

Datadog has developed a system to assess service criticality using multiple signals, including incident history and traffic data, to optimize deployment and reliability decisions. This system helps prioritize services based on their impact on customer experience, allowing for faster deployment of non-critical services and more careful handling of critical ones.

Datadog, Inc. Profile

Company Name

Datadog, Inc.

Company Website

https://www.datadoghq.com/

HQ Location

620 8th Ave 45th Floor New York, NY 10018 USA

Employees

1001-5000

Social

Financials

IPO