Datadog Overview

Datadog enables organizations to monitor and secure their cloud environments effectively. It addresses the challenge of visibility across complex infrastructures by providing insights into any stack, application, or scale. Datadog's platform integrates metrics, traces, and logs, offering a comprehensive view that aids in identifying and resolving security issues swiftly. Its capability to define and track KPIs for cloud migrations to AWS, Azure, and GCP ensures seamless transitions and operational continuity. Recognized as a leader in observability and digital experience monitoring, Datadog is a trusted solution for businesses aiming to enhance their DevSecOps maturity.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Datadog.

Other use cases:

  • Workflow Management
  • Social Media Analytics
  • Forecasting
  • Engagement Management
  • Lead Qualification: Technographic
  • Touchpoint Management
  • Communication Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Datadog.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Launch New Products
  • Manage Risk
  • Improve Internal Communications
  • Scale Best Practices
See all business priorities See less business priorities

Datadog Use-Cases and Business Priorities: Customer Satisfaction Data

Datadog works with different mediums / channels such as E-Mail. Chat. and Slack.

Datadog's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Datadog support capabilities include Chat Support, Phone Support, AI Powered, etc. also Datadog analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Datadog customer support is helpful and responsive...." Peer review by Kevin Van Heusen, Software Architect, SpringAhead

Peer review evidence (same sources as the product rating summary)

"...All teams can view and share real-time data over email, Slack, and other collaboration tools, regardless of their geographical location, business function, or technology stack. ..." Monitoring Solutions for Financial Services
"...Datadog as a solution based on the cloud, which works in an idea way the monitoring of implementations in the cloud, with a great set of API and analysis of records, not only it is possible to see the current status of its resources, you can also have data of them, you can always contact the helpdesk, the team works in a very responsible way and will help you find any solution to your problems...." Peer review by Nick H, Middle Management, Automotive
"...Accelerate onboarding to the cloud and deploy with confidence. ..." AWS Monitoring

Datadog, ClickGUARD, ClickCease, Lokalise, Pipefy, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Datadog offers comprehensive cloud monitoring for any stack, app, or scale. Users gain deep insights into their infrastructure and applications.

Popular Business Setting

for Datadog

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Datadog is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Datadog Customer wins, Customer success stories, Case studies

What solutions does Datadog provide for Collaboration?

What Are the key features of Datadog for Helpdesk Management?

How can Datadog enhance your Onboarding process?

How does Datadog facilitate Workflow Management?

What makes Datadog ideal for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Datadog solved their Security needs. Cuspera uses 3789 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

 

a leading AI company - AI - Very Large

Datadog (DDOG) Moved, What Is Behind The Fresh Attention?

Datadog's largest customer, a leading AI company, renewed its contract but reduced usage, impacting Datadog's sequential growth guidance. Despite this, Datadog remains a critical vendor for cloud mon...itoring and AI workload management as enterprise cloud migration accelerates.

Read on →
 

OpenAI - Artificial Intelligence - Large

Datadog Falls 18% After Largest AI Customer Signals Q3 Usage Cut Despite 36% Revenue Growth

San Francisco, USA

Datadog's Q2 revenue rose 36% to $1.12 billion, but shares fell 14-18% after its largest AI customer, OpenAI, signaled a reduction in usage for Q3. Despite a recent nine-figure renewal, this cut impa...cts Datadog's projected growth, highlighting the risks of usage-based pricing in cloud monitoring services.

Read on →
 

RapDev - Technology Services - Medium

RapDev Expands Into APAC, Extending Global Datadog Footprint

Boston, USA

RapDev, a leading Datadog services partner, is expanding into the APAC region, starting with strategic hires in Australia. This move aims to meet the growing demand for Datadog's observability, secur...ity, and AI solutions across Asia-Pacific, replicating RapDev's successful model in North America and EMEA.

Read on →

V Point Marketing Co., Ltd. - Marketing And Advertising - Medium

Yokohama, Japan

Datadog helped V Point Marketing consolidate monitoring and security across cloud and on-premises systems. The company operates a 130 million–member loyalty platform and needed unified observability ...to speed up incident response. Datadog replaced fragmented tools, giving real-time visibility and enabling teams to resolve issues faster. Staff using Datadog grew from 6 to 60 in five months. Teams now monitor 20 services and can independently investigate incidents, improving service reliability.

Webdox - Information Technology And Services - Medium

Santiago, Chile

Datadog helped Webdox cut CVE resolution time from 18 to 6 days. The security team consolidated 5–6 tools into one unified platform. Webdox saved over 200 hours per year on audit preparation. MTTR im...proved by 25% year-over-year. Datadog enabled continuous compliance monitoring and real-time security visibility. Webdox now demonstrates security posture to customers at any time.

UNESP (Universidade Estadual Paulista) - Education - Large

São Paulo, Brazil

Datadog helped UNESP unify observability across 36 campuses. The university used Datadog to monitor 200 applications in a hybrid environment. Teams reduced investigation time by 80% and achieved over... 99.7% system uptime. Datadog MCP Server enabled natural-language queries, making insights accessible to more teams. UNESP quickly identified root causes, improved application security, and supported digital transformation for 55,000 students.

How to Improve Cybersecurity with Datadog's End-to-End Observability Tailored For the US Government

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Datadog

What is Datadog used for?

Datadog is a Security Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Collaboration, Helpdesk Management and Onboarding .

What are the top features of Datadog?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Datadog.

Who uses Datadog?

Datadog is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Datadog alternatives?

ClickGUARD, ClickCease, Lokalise and Pipefy are popular alternatives for Datadog.

Where is Datadog located?

Datadog is headquartered at 620 8th Ave 45th Floor New York, NY 10018 USA.
lightning

Peers used Datadog for collaboration and helpdesk management

Datadog Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (30)
Analytics

4.32/5

Read Reviews (235)
Custom Reports

4.14/5

Read Reviews (613)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (30)
Analytics

4.32/5

Read Reviews (235)
Custom Reports

4.14/5

Read Reviews (613)

Software Failure Risk Guidance

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for Datadog

Overall Risk Meter

Low Medium High

Top Failure Risks for Datadog

Datadog, Inc. News

Product

Datadog (DDOG) Partners With Cloudaware To Bring LogSight To Its ...

Datadog and Cloudaware have integrated Cloudaware LogSight into the Datadog Marketplace, enhancing cloud log monitoring and compliance capabilities. This integration enables automated discovery and onboarding of unmonitored log sources, addressing security and compliance needs in multi-cloud environments. It strengthens Datadog's position as a central observability hub, appealing to enterprises managing complex cloud infrastructures.

Product

Cloudaware and Datadog Partner to Close Cloud Log Coverage Gaps with LogSight

Cloudaware and Datadog have partnered to integrate Cloudaware LogSight into the Datadog Marketplace. This integration helps customers ensure complete cloud log coverage by automatically discovering and reconciling log sources with Datadog's ingestion. It provides continuous monitoring and compliance-ready evidence, enhancing Datadog's log management capabilities.

Product

Datadog Copied Its Challenger's Architecture: That Challenger Just Raised $100M

Datadog has introduced bring-your-own-cloud (BYOC) support, allowing customers to store observability data in their own cloud accounts. This shift aims to address the growing telemetry volumes driven by AI and agentic workloads. Despite this architectural change, Datadog maintains a dependency on its proprietary agent for advanced features, preserving some level of vendor lock-in.

Awards

[DDOG] Datadog Named a Leader in the 2026 Gartner® Magic QuadrantTM For ...

Datadog has been named a Leader in the 2026 Gartner Magic Quadrant for Observability Platforms for the sixth year in a row, ranking highest in Ability to Execute. This recognition highlights Datadog's significant R&D investments and its AI-powered features that enhance customer success.

Datadog, Inc. Profile

Company Name

Datadog, Inc.

Company Website

https://www.datadoghq.com/

HQ Location

620 8th Ave 45th Floor New York, NY 10018 USA

Employees

1001-5000

Social

Financials

IPO