Oracle CRM On Demand Overview

Oracle CRM On Demand offers comprehensive CRM solutions for sales, marketing, and service departments. It enables smarter, more productive operations with integrated cloud-based applications and real-time analytics.

Use Cases

Customers recommend Workflow Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Oracle CRM On Demand.

Other use cases:

  • Proposal & Quote Management
  • Relationship Management
  • Helpdesk Management
  • Competitive Intelligence
  • Campaign Management
  • Forecasting
  • Lead Tracking
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Oracle CRM On Demand.

Other priorities:

  • Acquire Customers
  • Improve Visibility
  • Improve ROI
  • Grow Market Share
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
See all business priorities See less business priorities

Oracle CRM On Demand Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle CRM On Demand's features include Dashboard, Recording, and Alerts: Popups & Notifications. and Oracle CRM On Demand support capabilities include Phone Support, Email Support, Chat Support, etc. also Oracle CRM On Demand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Workflow, integration and analytics are available to accomplish most requirements provided the requirements are well defined...." Peer review by Eric Steege, Computer Software

Peer review evidence (same sources as the product rating summary)

"...Workflow, integration and analytics are available to accomplish most requirements provided the requirements are well defined...." Peer review by Eric Steege, Computer Software
"...Also, the organization which interacts mostly with customers can use Oracle CRM on demand...." Peer review by Rose Kipkemoi, News Reporter, Kenya news
"...When choosing this, our intention was to have one single source of truth for customer prospects, contacts and opportunities...." Peer review by Cristian Bodnarasec, Senior Software Development Manager, eSilicon

Oracle CRM On Demand, Servis.ai (formerly FreeAgent CRM), YetiForce CRM, Clio, Claritysoft CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle CRM On Demand

Top Industries

  • Management Consulting
  • Computer Software
  • Telecommunications

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Oracle CRM On Demand is popular in Management Consulting, Computer Software, and Telecommunications and is widely used by Mid Market, Small Business, and Enterprise.

Oracle CRM On Demand Customer wins, Customer success stories, Case studies

What solutions does Oracle CRM On Demand provide for Workflow Management?

How does Oracle CRM On Demand address your Engagement Management Challenges?

How can Oracle CRM On Demand optimize your Contact List Management Workflow?

What solutions does Oracle CRM On Demand provide for Proposal & Quote Management?

How can Oracle CRM On Demand enhance your Relationship Management process?

11 buyers and buying teams have used Cuspera to assess how well Oracle CRM On Demand solved their CRM needs. Cuspera uses 879 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Oracle is supporting the Africa Clinical Research Network (ACRN) by providing its clinical trial and safety applications to advance clinical research in Africa. The collaboration has launched the PRO...TECT-Africa trial, focusing on pre-eclampsia in pregnant women. Oracle's cloud platform aims to enhance trial efficiency and safety, contributing to equitable medical innovation across the continent.

Read on →
 

Oracle supports Africa clinical trial network's first study

Oracle is supporting the Africa Clinical Trial Network's inaugural study by providing its technology solutions to enhance trial management and data analysis.

Read on →
 

The Department of War Announces Agreement with Oracle to Deploy AI ...

Oracle has entered into an agreement with the Department of War to deploy advanced AI capabilities on classified cloud networks. This collaboration aims to enhance the U.S. military's AI-first strate...gy, improving decision-making and operational capabilities. Oracle's AI strategy emphasizes openness and interoperability, allowing the Department to adopt cutting-edge AI innovations while maintaining data control.

Read on →
 

JVCKENWOOD - Consumer Electronics - Large

Yokohama, Japan

JVCKENWOOD used Oracle Cloud ERP and Cloud EPM to modernize its accounting and business processes. The company automated manual tasks and improved data accuracy. Management now makes better decisions... with consolidated data. Sales and inventory forecasts are linked to a central system. JVCKENWOOD reduced costs and removed inefficiencies with Oracle's cloud solutions.

 

Karuna Trust - Non Profit Organization Management - Large

Bengaluru, India

Oracle Health helped Karuna Trust digitize over 35 primary health centers in India. The Cerner Millennium EHR enabled staff to maintain electronic health records and streamline patient triage. During... COVID-19, clinics used digital forms to identify and manage high-risk patients, minimizing cross-contamination. The CovSAFE app supported door-to-door screening and telehealth, improving early detection and follow-up. Karuna Trust's PHCs became role models for digital healthcare in rural India.

 

Johnson Controls - Manufacturing - Very Large

Cork, Ireland

Johnson Controls used Oracle Cloud Applications to unify its global operations. The company replaced 150 ERP systems with a single Oracle Cloud ERP platform. This move improved financial visibility a...nd made budgeting and forecasting easier. Oracle Cloud SCM helped Johnson Controls manage suppliers and automate invoice processing. Oracle Service enabled faster job completion and better customer service. The company also reduced its carbon footprint by moving away from legacy systems.

Frequently Asked Questions(FAQ)

for Oracle CRM On Demand

What is Oracle CRM On Demand?

Oracle CRM On Demand Offers broad capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. It enables organizations of all types and sizes to: get smarter, more productive and get the best value, period. It helps to streamline business processes and allows key divisions to draw references from the same source of data.

Oracle CRM On Demand offers an online CRM with integrated sales and marketing in the cloud. Customers can perform contextual intelligence, real-time and historic analytics, and adaptive business planning.

The suite includes customer relationship management (CRM) solutions designed to help sales, service and marketing departments make information-driven decisions and manage costs and performance. Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self-service.

What is Oracle CRM On Demand used for?

Oracle CRM On Demand is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Workflow Management, Engagement Management and Contact List Management .

What are the top features of Oracle CRM On Demand?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Oracle CRM On Demand.

Who uses Oracle CRM On Demand?

Oracle CRM On Demand is used by Management Consulting, Computer Software and Telecommunications among other industries.

What are Oracle CRM On Demand alternatives?

Servis.Ai (Formerly FreeAgent CRM), YetiForce CRM, Clio and Claritysoft CRM are popular alternatives for Oracle CRM On Demand.

Where is Oracle CRM On Demand located?

Oracle CRM On Demand is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.
lightning

Peers used Oracle CRM On Demand for workflow management and engagement management

Oracle CRM On Demand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.94/5

Read Reviews (38)
Custom Reports

4.27/5

Read Reviews (126)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.94/5

Read Reviews (38)
Custom Reports

4.27/5

Read Reviews (126)

Oracle CRM On Demand Integrations

Oracle CRM On Demand integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for Oracle CRM On Demand

Overall Risk Meter

Low Medium High

Top Failure Risks for Oracle CRM On Demand

Oracle Corporation News

Partnership

Introducing Cloudflare@Oracle Cloud Infrastructure: Supercharge Applications and AI Workloads on OCI

Oracle and Cloudflare have partnered to enhance application performance and AI workloads on Oracle Cloud Infrastructure (OCI). This collaboration integrates Cloudflare's network capabilities with OCI's cloud services, aiming to improve speed, security, and reliability for enterprise applications and AI solutions.

Awards

Oracle Achieves 11th Consecutive Year as Leader in Gartner Magic ...

Oracle has been recognized as a leader in the 2026 Gartner Magic Quadrant for Warehouse Management Systems for the 11th consecutive year. This accolade highlights Oracle Fusion Cloud Warehouse Management's capabilities, including AI-driven efficiency, real-time inventory visibility, and advanced automation. These features help businesses improve operational efficiency, reduce costs, and enhance customer satisfaction.

Awards

Oracle named Gartner warehouse leader for 11th year

Oracle has been named a Leader in the 2026 Gartner Magic Quadrant for Warehouse Management Systems for the 11th consecutive year. The recognition highlights Oracle Fusion Cloud Warehouse Management's AI-powered fulfillment, real-time inventory visibility, and advanced warehouse automation capabilities, which enhance operational efficiency and decision-making for warehouse teams.

Product

Graal Commercial Support Entitlements for Oracle Database Products

Oracle announces Graal commercial support entitlements for its database products, enhancing performance and integration capabilities for enterprise users.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO