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Compare Oracle CRM On Demand vs Scratchpad

Comparison Summary

For Oracle CRM On Demand vs Scratchpad comparison, Our AI algorithm looked at 2019 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Oracle CRM On Demand and Scratchpad to solve their respective business needs.

Pros and cons of Oracle CRM On Demand and Scratchpad

Oracle CRM On Demand is more suited to businesses that require Workflow Management and Engagement Management where as Scratchpad is focused towards Forecasting and Workflow Management .

logo Oracle CRM On Demand

Focus area

Software Failure Risk

  • medium

logo Scratchpad

Focus area

Scratchpad is better than Oracle CRM On Demand for

Software Failure Risk

  • medium

About

Oracle CRM On Demand | Oracle

Fastest experience to update Salesforces

Age

1977

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

45

46

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


workflow management


engagement management

engaging and following up


contact list management

creating contact list


sales document management

proposal & quote management

contract management


relationship management


helpdesk management


competitive intelligence


campaign management





opportunity management



performance management


social media management

social media analytics


loyalty management

customise loyalty program


generation of new leads


touchpoint management


channel management


communication management

sending & publishing communications


rating and review management


conversion management




training & onboarding


pipeline management




account management




segmentation and targeting


business development



promotion management


discount management


customer case management


meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Scale best practices

  • Improve efficiency

  • See 6 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting