Oracle CRM On Demand vs. Scratchpad: Comparing Best CRM Solutions 2026

Overview: Oracle CRM On Demand and Scratchpad as CRM Category solutions.

Oracle CRM On Demand emphasizes robust workflow and engagement management, whereas Scratchpad excels in forecasting and pipeline management. Oracle targets diverse industries with comprehensive features like analytics and compliance, supporting enterprises with extensive support options. Scratchpad supports best practices scaling and product launches, catering to software and IT sectors with strong data management capabilities. Both offer customizable reports and integrations, but user preferences suggest that Oracle suits enterprises needing extensive support, while Scratchpad fits agile teams focused on sales and opportunity handling.

Oracle CRM On Demand: Oracle CRM On Demand offers comprehensive CRM solutions for sales, marketing, and service departments. It enables smarter, more productive operations with integrated cloud-based applications and real-time analytics.

Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.

Top use cases: Oracle CRM On Demand vs Scratchpad

Use cases tied to Oracle CRM On Demand and Scratchpad from verified data sources. Click any use case for supporting evidences.

Oracle CRM On Demand Scratchpad

Top Capabilities: Oracle CRM On Demand vs Scratchpad

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Oracle CRM On Demand
Shared
Scratchpad
Shared by both · Topics
Oracle CRM On Demand only
Scratchpad only

Deployed Market Segments: Oracle CRM On Demand vs Scratchpad

Share of peer evidence by company size for Oracle CRM On Demand and Scratchpad. Each product segments add up to 100%. Click any segment for supporting evidence.

Oracle CRM On Demand 100%
Scratchpad 100%
Oracle CRM On Demand Scratchpad
Key Capabilities Supported Oracle CRM On Demand offers workflow management and engagement management. It excels in managing sales documents and relationships. → Scratchpad focuses on forecasting and pipeline management. It emphasizes managing opportunities and leads efficiently. →
Business Goals Oracle CRM On Demand helps improve customer relationships and increase sales revenue. The platform is also effective for customer acquisition. → Scratchpad aims to scale best practices and launch new products. It also focuses on improving ROI while enhancing customer relationships. →
Core Features Oracle CRM On Demand includes analytics and customization features, such as custom reports and data import. Integration capabilities are strong. → Scratchpad offers training and onboarding alongside analytics and compliance. Data export and customizable reports are distinguishing features. →
Vendor Support Oracle CRM On Demand provides 24/7 phone and email support. Users also have access to chat support. → Scratchpad offers 24/7 support along with onboarding assistance. Chat, phone, and email support are available. →
Segments and Industries Oracle CRM On Demand is popular in management consulting and telecommunications sectors. It serves a range of business sizes, including enterprises. → Scratchpad predominantly serves computer software and IT services industries. It caters mostly to enterprise and large businesses. →
Operational Alignment Oracle CRM On Demand fits well in large-scale operational environments. It is suitable for complex enterprise workflows. → Scratchpad aligns with agile teams focusing on quick sales cycles. It suits environments that prioritize rapid data handling and opportunity management. →
lightning

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Oracle CRM On Demand and Scratchpad: Best activities based on customer satisfaction

Most deployed common Activities for Oracle CRM On Demand and Scratchpad

How does Oracle CRM On Demand and Scratchpad address your Workflow Management Challenges?
Oracle Crm On Demand and Scratchpad are both used for managing workflows. Oracle Crm On Demand offers a dynamic workflow builder tool, allowing users to create custom workflows for various business processes. Scratchpad emphasizes ease of use and customization, enabling users to tailor workflows to their specific needs. However, Oracle Crm On Demand has limitations in workflow creation, requiring users to navigate between objects for certain tasks. Scratchpad lacks direct email capabilities, which may hinder some workflow processes.
"...The work flow setup is for the most part easy to use...." Peer review by Administrator
"...As an Account Executive, Scratchpad allows me to create workflows for common scenarios to update SalesForce...." Peer review by Tarun M., Account Executive
Why is Oracle CRM On Demand and Scratchpad the best choice for Engagement Management?
Oracle Crm On Demand and Scratchpad both assist in managing customer engagement by tracking interactions and facilitating follow-up. Oracle Crm On Demand offers comprehensive features for managing customer relationships, including dashboards and real-time business intelligence. Scratchpad focuses on streamlining the Salesforce experience, offering an intuitive interface for managing opportunities and scheduling follow-up tasks. However, Oracle Crm On Demand may be more complex to use, while Scratchpad’s integration with Salesforce may require additional effort for full utilization.
"...This software has really allowed us to improve our customer engagement, keep our systems more organized, and let our team focus on other tasks because we don't have to worry about managing our CRM...." Peer review by Hammad Bin Idrees, Acting Project Manager, Goto.com.pk
"...I am on the web -EVERY customer is treated like a VIP and a design partner -Super super super responsive, thoughtful, and engaged support, product and sales teams...." Peer review by Danny B., Senior Sales Director, Blue Lava

Oracle CRM On Demand in Action: Unique Activities

How can Oracle CRM On Demand optimize your Contact List Management Workflow?
Oracle CRM On Demand provides comprehensive contact list management capabilities. It allows users to track customer information, contacts, leads, opportunities, and sales, enabling organizations to leverage this data for effective marketing campaigns. The system's core functionality does not natively support easy workflow creation, requiring users to navigate between different objects to complete certain tasks.
"...We have used Oracle CRM Demand to get data that we are useful for promoting our marketing campaigns since we use it to get contacts, track sales and potential customers so to help it increased our productivity in sales..." Peer review by jessica, Everis peru
Why is Oracle CRM On Demand the best choice for Relationship Management?
Oracle's CRM solution provides a comprehensive set of tools for managing customer relationships. nThe solution caters to sales, service, and marketing departments, offering information-driven decision making capabilities. nOracle's CRM suite is designed to help companies manage costs and improve performance.
"...Oracle Siebel is an impressive enterprise-level customer relationship management application...." Peer review by Hammad Bin Idrees, Acting Project Manager, Goto.com.pk

Scratchpad in Action: Unique Activities

Why is Scratchpad the best choice for Forecasting?
Scratchpad streamlines sales forecasting by simplifying pipeline management and opportunity updates. This tool allows for efficient adjustments to forecasts, saving time and improving accuracy. As a result, sales teams experience increased productivity and a cleaner CRM system.
"...We've seen a significant uptick in forecasting accuracy, CRM user adoption, and far fewer one-off calls for forecasting updates from senior leadership...." Peer review by Jeff G., Brand Advisor for Video Creation
What makes Scratchpad ideal for Pipeline Management?
Scratchpad helps sales professionals manage their pipelines efficiently. nIt streamlines tasks and notes, centralizing information and improving forecasting accuracy. nThis leads to better pipeline visibility for management and saves time for sales teams.
"...-Capture all meeting notes, synced with the calendar and sfdc oppys & contacts -Manage pipeline and keep up to date inline in seconds vs opening up a million tabs -Persistent search across the browser allows me to use a hotkey to search and access sfdc, gmail, calendar, call notes, etc from ANYWHERE..." Peer review by Danny B., Senior Sales Director, Blue Lava
What benefits does Scratchpad offer for Training & Onboarding?
Scratchpad offers a comprehensive onboarding experience that is tailored to the user's needs. The onboarding process is designed to help new users quickly learn how to use the platform effectively. Scratchpad's customer success team is dedicated to assisting users throughout the onboarding process.
"...Also, I want to shout out the AE & onboarding specialist I worked with, Sam Brewer!..." Peer review from Computer Software

Integrations

Ecosystem partners each product commonly connects with.

Oracle CRM On Demand

Slack
4.7
Datadog
4.4
Tonkean
4.2
idev CMS
4.1

News

Latest Oracle CRM On Demand news

Oracle Has Committed Hundreds of Billions to AI Data Centers. These 2 Industrial Stocks Will Power Them.

Oracle is investing billions in AI-focused data centers, boosting demand for infrastructure from Vertiv and Caterpillar. Vertiv provides power management and cooling systems, while Caterpillar supplies on-site power solutions. Their collaboration aims to accelerate data center deployment and power availability, supporting Oracle's cloud infrastructure expansion.

19/09/2026 - source