Overview: Salesflare and Scratchpad as CRM Category solutions.

In the CRM domain, Salesflare and Scratchpad serve distinct needs, yet have some overlaps in functionality. Salesflare excels in engagement and communication management, making it ideal for marketing teams aiming to enhance customer relationships and drive sales. Meanwhile, Scratchpad's strengths in forecasting and workflow management cater to IT and Finance sectors, supporting businesses focused on pipeline and opportunity management. Given their respective features and support options, Salesflare suits large enterprises and marketers, while Scratchpad is preferred by IT-driven enterprises seeking efficiency and improved ROI.

Salesflare: Salesflare simplifies admin tasks for B2B small businesses, integrating with Google & Outlook. It fully automates CRM using existing data and offers mobile functionality.

Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.

Salesflare and Scratchpad: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Salesflare facilitates engagement management and communication, focusing on managing customer interactions effectively. read more →

Scratchpad supports forecasting and workflow management, helping teams streamline operations and manage pipelines efficiently. read more →

Business Goals

Salesflare aligns with goals to increase sales and acquire new customers, appealing to businesses focused on revenue growth. read more →

Scratchpad is geared towards scaling best practices and improving ROI, ideal for companies seeking operational efficiency. read more →

Core Features

Standout features of Salesflare include AI-powered automation, data integration, and custom reporting, useful for advanced customer analytics. read more →

Scratchpad excels with training and onboarding features, along with integration and custom reporting, meeting the needs of tech-savvy users. read more →

Vendor Support

Salesflare offers comprehensive support through 24/7 service and phone assistance, suiting large enterprises requiring consistent support. read more →

Scratchpad provides robust support with a focus on training and onboarding, beneficial for enterprises with complex workflows. read more →

User Segments and Industries

Salesflare is predominantly used by large enterprises and marketing sectors, highlighting its appeal to communication-focused industries. read more →

Scratchpad sees extensive use in the computer software and IT services industry, reflecting its fit for tech-driven enterprises. read more →

Operational Alignment

Salesflare integrates smoothly into workflows for customer-centric operations, suited for businesses of varied sizes needing robust communication tools. read more →

Scratchpad aligns with operational workflows involving forecasting and pipeline management, catering to enterprises with intricate project needs. read more →