About Act!

Act! is a customer relationship management (CRM) solution that combines marketing automation and sales pipeline management into a single, centralized platform. It provides the ultimate toolset to build relationships, maximize engagement and drive business growth.

Act! teams can manage a sales pipeline, track interactions with leads and existing customers, and access email marketing tools. Also allows customer support teams to manage and sync data such as account updates and pending sales opportunities. Act! provides a shared calendar that can help improve team collaboration.

Built-in CRM features enable business growth teams to track lead sources, competitor activity, emails, and more. Its additional features include CRM and Marketing Automation, delight every customer, every time, market like a pro, win raving fans for life, focus where it counts, get organized and busy and more.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Act! solves your CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Act!.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Internal Communications
  • Scale Best Practices
  • Improve Brand Engagement
  • Grow Market Share
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Act!.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management

4.69/5

Read Reviews (279)

"...I'm able to record Outlook correspondence/emails automatically into my clients history for future reference...." Peer review by Kenneth, The McMillan Group
contacts history

4.69/5

Read Reviews (75)

tracking contacts

4.69/5

Read Reviews (36)

creating contact list

4.69/5

Read Reviews (15)

Engagement Management with E-Mail

4.91/5

Read Reviews (117)

"...ACT allows me to record activities, encourage me to make calls and send follow up emails and stay in touch...." Peer review by User
engaging and following up

4.91/5

Read Reviews (97)

Communication Management with E-Mail and Phone Calls

3.66/5

Read Reviews (92)

"...It can be used for drip marketing a LITTLE but only for sending the emails and not recording email responses etc...." Peer review by Sarah V, Email Marketing Manager, Marketing and Advertising
sending & publishing communications

3.66/5

Read Reviews (50)

tracking & monitoring communications

3.66/5

Read Reviews (36)

PEER EXPERIENCES
Contact List Management

4.69/5

Read Reviews (279)

"...I'm able to record Outlook correspondence/emails automatically into my clients history for future reference...." Peer review by Kenneth, The McMillan Group
contacts history

4.69/5

Read Reviews (75)

tracking contacts

4.69/5

Read Reviews (36)

creating contact list

4.69/5

Read Reviews (15)

Engagement Management with E-Mail

4.91/5

Read Reviews (117)

"...ACT allows me to record activities, encourage me to make calls and send follow up emails and stay in touch...." Peer review by User
engaging and following up

4.91/5

Read Reviews (97)

Communication Management with E-Mail and Phone Calls

3.66/5

Read Reviews (92)

"...It can be used for drip marketing a LITTLE but only for sending the emails and not recording email responses etc...." Peer review by Sarah V, Email Marketing Manager, Marketing and Advertising
sending & publishing communications

3.66/5

Read Reviews (50)

tracking & monitoring communications

3.66/5

Read Reviews (36)

57+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4212 insights from peers and experts to help you assess how these Act! use cases fit your CRM needs.

Popular Business Setting

for Act!

Top Industries

  • Financial Services
  • Real Estate
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Act! to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Act!

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.31/5

Read Reviews (142)
Templates

3.39/5

Read Reviews (101)
Personalization

3.66/5

Read Reviews (93)
Feedback surveys

4.31/5

Read Reviews (38)
Dashboard

3.93/5

Read Reviews (31)
FEATURES RATINGS AND REVIEWS
Recording

4.31/5

Read Reviews (142)
Templates

3.39/5

Read Reviews (101)
Personalization

3.66/5

Read Reviews (93)
Feedback surveys

4.31/5

Read Reviews (38)
Dashboard

3.93/5

Read Reviews (31)

IT and Other Capabilities

for Act!

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.94/5

Read Reviews (300)
Data Import

3.58/5

Read Reviews (560)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.94/5

Read Reviews (300)
Data Import

3.58/5

Read Reviews (560)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.62/5

Read Reviews (61)
Chat Support

3.41/5

Read Reviews (39)
24/7 Support

3.19/5

Read Reviews (793)
Phone Support

3.09/5

Read Reviews (90)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.62/5

Read Reviews (61)
Chat Support

3.41/5

Read Reviews (39)
24/7 Support

3.19/5

Read Reviews (793)
Phone Support

3.09/5

Read Reviews (90)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

3.97/5

Read Reviews (40)
Custom Reports

3.56/5

Read Reviews (409)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

3.97/5

Read Reviews (40)
Custom Reports

3.56/5

Read Reviews (409)

Failure Risk Guidance Security Report

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for Act!

Overall Risk Meter

Low Medium High

Top Failure Risks for Act!

Vendor Profile Details

Company Name

Swiftpage

Company Website

https://www.swiftpage.com/

HQ Location

Suite 500, Denver, CO 80293, US

Employees

251-500

Social

Financials

Private