Act! Overview
This is a summary of the comprehensive capabilities and benefits of Act! based on over 4212 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Act!, GreenRope, GoldMine Premium CRM, ClientLook, Bullhorn ATS & CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Act! is right for your needs? Our Cuspera AI engine can evaluate how Act! fits your specific business needs, industry, and context. Get your personalized assessment report today.
Act! supports business activities such as:
- Contact List Management
- Engagement Management
- Communication Management
- Sales Document Management
- Lead Tracking
Act! can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Enter New Markets Internationally Or Locally, Improve ROI, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Act!'s capabilities include Recording, Templates, Personalization, etc.
Act! Financial Services Vertical is its biggest customer base.
Reviews
"...This software has everything we need about the installation and history of the customer...." Peer review by Cathy, AA Temperature Services INC.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Act! solved their CRM needs. Cuspera uses 4212 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Act!.
Use Cases
Peers recommend Contact List Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Act!.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management |
4.69/5 ★ |
"...This software has everything we need about the installation and history of the customer...." Peer review by Cathy, AA Temperature Services INC. |
| contacts history |
4.24/5 ★ |
"...Other than the template issues I really rely on the history and records...." Peer review by Mel, Winsight Media |
| tracking contacts |
4.95/5 ★ |
"...Organizing contacts and keeping track of activities...." Peer review by Consultant |
| creating contact list |
4.33/5 ★ |
"...contacts are created. ..." Extend the Power and Reach of Act! via Act! Connect |
| Engagement Management with E-Mail |
4.91/5 ★ |
"...The task pop-ups are my favorite, I never forget to follow up with contacts...." Peer review by Pieter A. R, Director International Provider Contracting, Insurance |
| engaging and following up |
4.91/5 ★ |
"...I'm keeping track of deals and making follow up contacts so things don't fall through the cracks...." Peer review by Sam W, Consultant |
| Communication Management with E-Mail and Phone Calls |
3.66/5 ★ |
"...I first started using ACT in 2001 during my first job at a Publishing Company...." Peer review by Laura, Moccasin |
| sending & publishing communications |
3.69/5 ★ |
"...When I send an email blast, the pre-selected contacts in GROUPS is very helpful...." Peer review by Ed B., Marketing and Advertising |
| tracking & monitoring communications |
3.44/5 ★ |
"...Track email opens and clicks in Outlook to prioritize follow-up. ..." Work from Your Inbox with Act! Contact Link for Use with Outlook |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management |
4.69/5 ★ |
"...This software has everything we need about the installation and history of the customer...." Peer review by Cathy, AA Temperature Services INC. |
|
| contacts history |
4.69/5 ★ |
| tracking contacts |
4.69/5 ★ |
| creating contact list |
4.69/5 ★ |
| Engagement Management with E-Mail |
4.91/5 ★ |
"...The task pop-ups are my favorite, I never forget to follow up with contacts...." Peer review by Pieter A. R, Director International Provider Contracting, Insurance |
|
| engaging and following up |
4.91/5 ★ |
| Communication Management with E-Mail and Phone Calls |
3.66/5 ★ |
"...I first started using ACT in 2001 during my first job at a Publishing Company...." Peer review by Laura, Moccasin |
|
| sending & publishing communications |
3.66/5 ★ |
| tracking & monitoring communications |
3.66/5 ★ |
57+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4212 insights from peers and experts to help you assess how these Act! use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for Act!
What is Act!?
What is Act! used for?
What are the top features of Act!?
Who uses Act!?
What are Act! alternatives?
Where is Act! located?
Popular Business Setting
for Act!
Top Industries
- Financial Services
- Real Estate
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Act! to Acquire customers and Enhance customer relationships
Act! Alternatives
Peer and Expert Opinion on Features
for Act!
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (142) |
| Templates | Read Reviews (101) |
| Personalization | Read Reviews (93) |
| Feedback surveys | Read Reviews (38) |
| Dashboard | Read Reviews (31) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (142) |
| Templates | Read Reviews (101) |
| Personalization | Read Reviews (93) |
| Feedback surveys | Read Reviews (38) |
| Dashboard | Read Reviews (31) |
IT and Other Capabilities
for Act!
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (300) |
| Data Import | Read Reviews (560) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (300) |
| Data Import | Read Reviews (560) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (61) |
| Chat Support | Read Reviews (39) |
| 24/7 Support | Read Reviews (793) |
| Phone Support | Read Reviews (90) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (61) |
| Chat Support | Read Reviews (39) |
| 24/7 Support | Read Reviews (793) |
| Phone Support | Read Reviews (90) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (409) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (409) |
Software Failure Risk Guidance
?for Act!
Overall Risk Meter
Top Failure Risks for Act!
Vendor Profile Details
Company Name
Act!
Company Website
https://www.act.com/HQ Location
Suite 500, Denver, CO 80293, US
Employees
251-500
Social
Financials
PRIVATE
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