Oreka TR Overview
This is a summary of the comprehensive capabilities and benefits of Oreka TR based on over 1837 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Oreka TR, Plivo, InteliWISE Live Chat, iovox, Callr, etc., all belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Oreka TR is right for your needs? Our Cuspera AI engine can evaluate how Oreka TR fits your specific business needs, industry, and context. Get your personalized assessment report today.
Oreka TR supports business activities such as:
- Call Recording
- Helpdesk Management
- Tracking & Monitoring Communications
- Engagement Management
- Measuring Customer Satisfaction
Oreka TR can help you with many business goals, such as Improve ROI, Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve Efficiency, etc. It can help manage these activities if you use Phone Calls Mobile Print Media etc. for these needs. As a solution, Oreka TR's capabilities include Recording, Live Monitoring, and Personalization.
Oreka TR Computer & Network Security Vertical is its biggest customer base.
Reviews
"...Records screen calls so that they can be played back and studied for many different purposes...." Peer review by Michael T., Network Administrator II, Telecommunications
Cuspera Reviews
25 buyers and buying teams have used Cuspera to assess how well Oreka TR solved their Sales Coaching needs. Cuspera uses 1837 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities peers achieved using Oreka TR.
Use Cases
Peers recommend Call Recording , Helpdesk Management , Tracking & Monitoring Communications , as the business use cases that they have been most satisfied while using Oreka TR.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Call Recording with Phone Calls |
4.47/5 ★ |
"...Records screen calls so that they can be played back and studied for many different purposes...." Peer review by Michael T., Network Administrator II, Telecommunications |
| Helpdesk Management with Phone Calls |
4.91/5 ★ |
"...The company sought the help of OrecX and QueueMetrics for an integrated Asterisk-based call center solution to boost its call recording and agent performance monitoring capabilities...." Case Studies |
| Tracking & Monitoring Communications with Phone Calls and Mobile |
4.75/5 ★ |
"...In New QueueMetrics Call Center Monitor 1.5.1...." Press Releases |
| PEER EXPERIENCES | |
|---|---|
| Call Recording with Phone Calls |
4.47/5 ★ |
"...Records screen calls so that they can be played back and studied for many different purposes...." Peer review by Michael T., Network Administrator II, Telecommunications |
|
| Helpdesk Management with Phone Calls |
4.91/5 ★ |
"...The company sought the help of OrecX and QueueMetrics for an integrated Asterisk-based call center solution to boost its call recording and agent performance monitoring capabilities...." Case Studies |
|
| Tracking & Monitoring Communications with Phone Calls and Mobile |
4.75/5 ★ |
"...In New QueueMetrics Call Center Monitor 1.5.1...." Press Releases |
|
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1837 insights from peers and experts to help you assess how these Oreka TR use cases fit your Sales Coaching needs.
Frequently Asked Questions(FAQ)
for Oreka TR
What is Oreka TR used for?
What are the top features of Oreka TR?
Who uses Oreka TR?
What are Oreka TR alternatives?
Where is Oreka TR located?
Popular Business Setting
for Oreka TR
Top Industries
- Computer & Network Security
- Information Technology and Services
- Financial Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Oreka TR to Improve ROI and Acquire customers
Oreka TR Alternatives
Peer and Expert Opinion on Features
for Oreka TR
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (434) |
| Live monitoring | Read Reviews (13) |
| Personalization | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (434) |
| Live monitoring | Read Reviews (13) |
| Personalization | Read Reviews (7) |
IT and Other Capabilities
for Oreka TR
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (452) |
| Data Export | Read Reviews (468) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (452) |
| Data Export | Read Reviews (468) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (95) |
| Phone Support | Read Reviews (21) |
| Chat Support | Read Reviews (7) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (95) |
| Phone Support | Read Reviews (21) |
| Chat Support | Read Reviews (7) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (34) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (34) |
Software Failure Risk Guidance
?for Oreka TR
Overall Risk Meter
Top Failure Risks for Oreka TR
Vendor Profile Details
Company Name
OrecX
Company Website
https://www.orecx.comHQ Location
1 North Lasalle, Suite 1375, Chicago, IL 60602, US
Employees
11-50
Social
Financials
PRIVATE
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