Marsview Overview
This is a summary of the comprehensive capabilities and benefits of Marsview based on over 641 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Marsview, Salesken, CallJourney, Firefiles.ai, Wingman, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Marsview is right for your needs? Our Cuspera AI engine can evaluate how Marsview fits your specific business needs, industry, and context. Get your personalized assessment report today.
Marsview supports business activities such as:
- Sales Call Management
- Engagement Management
- Workflow Management
- Helpdesk Management
- Contact List Management
Marsview can help you with many business goals, such as Enhance Customer Relationships, Improve Efficiency, Improve ROI, Improve Brand Engagement, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls Chat Video etc. for these needs. As a solution, Marsview's capabilities include Recording, Live Streaming, Personalization, etc.
Marsview was founded in 2018.
Reviews
"...Call Transcription and Analytics...." Best Real-Time Speech Analytics API for Businesses
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Marsview solved their Conversation Intelligence needs. Cuspera uses 641 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities peers achieved using Marsview.
Use Cases
Peers recommend Sales Call Management , Engagement Management , Workflow Management , as the business use cases that they have been most satisfied while using Marsview.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls, Chat and Video |
4.52/5 ★ |
"...Call Transcription and Analytics...." Best Real-Time Speech Analytics API for Businesses |
| call recording |
4.26/5 ★ |
"...Analyze previously recorded calls and chats to help contact center managers learn about customer interactions and improve quality and call outcomes. ..." Contact Center Intelligence |
| call transcription |
4.22/5 ★ |
"...Call Transcription and Analytics...." Best Real-Time Speech Analytics API for Businesses |
| call scoring |
3.16/5 ★ |
"...Call quality score. ..." Best Real-Time Speech Analytics API for Businesses |
| Engagement Management with Promotions |
4.72/5 ★ |
"...Automatically tag and group chat conversations into buckets like Escalations, Questions & Responses, FAQ, Chit-chat, Actions Items, Follow-ups and more. ..." Live Chat Analytics API for Developers |
| engaging and following up |
4.66/5 ★ |
"...Capture interaction metrics such as engagement level, talk-to-listen ratio, dead-air, call quality and more. ..." Bring your conversations to life. |
| Workflow Management with Phone Calls |
4.44/5 ★ |
"...Marsview APIs provide end-to-end workflows from call listening, recording, insights generation, and Voice of Customer Insights. ..." Top Rated Speech to Text API for Developers |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls, Chat and Video |
4.52/5 ★ |
"...Call Transcription and Analytics...." Best Real-Time Speech Analytics API for Businesses |
|
| call recording |
4.52/5 ★ |
| call transcription |
4.52/5 ★ |
| call scoring |
4.52/5 ★ |
| Engagement Management with Promotions |
4.72/5 ★ |
"...Automatically tag and group chat conversations into buckets like Escalations, Questions & Responses, FAQ, Chit-chat, Actions Items, Follow-ups and more. ..." Live Chat Analytics API for Developers |
|
| engaging and following up |
4.72/5 ★ |
| Workflow Management with Phone Calls |
4.44/5 ★ |
"...Marsview APIs provide end-to-end workflows from call listening, recording, insights generation, and Voice of Customer Insights. ..." Top Rated Speech to Text API for Developers |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 641 insights from peers and experts to help you assess how these Marsview use cases fit your Conversation Intelligence needs.
Frequently Asked Questions(FAQ)
for Marsview
What is Marsview?
What is Marsview used for?
What are the top features of Marsview?
What are Marsview alternatives?
Where is Marsview located?
Peers used Marsview to Enhance customer relationships and Improve efficiency
Marsview Alternatives
Peer and Expert Opinion on Features
for Marsview
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (28) |
| Live streaming | Read Reviews (15) |
| Personalization | Read Reviews (9) |
| Voice transcription | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (28) |
| Live streaming | Read Reviews (15) |
| Personalization | Read Reviews (9) |
| Voice transcription | Read Reviews (6) |
IT and Other Capabilities
for Marsview
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (32) |
| Data Import | Read Reviews (49) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (32) |
| Data Import | Read Reviews (49) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (60) |
| Chat Support | Read Reviews (20) |
| Phone Support | Read Reviews (10) |
| Email Support | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (60) |
| Chat Support | Read Reviews (20) |
| Phone Support | Read Reviews (10) |
| Email Support | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (18) |
| Custom Reports | Read Reviews (51) |
| Analytics | Read Reviews (94) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (18) |
| Custom Reports | Read Reviews (51) |
| Analytics | Read Reviews (94) |
Software Failure Risk Guidance
?for Marsview
Overall Risk Meter
Top Failure Risks for Marsview
Vendor Profile Details
HQ Location
1681 Fala Terrace, Sunnyvale, CA 94087 | Registered: 300 Delaware Avenue, Suite 210-A, Wilmington, DE 19801
Employees
11-50
Social
Financials
PRIVATE
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