cuspera logo CUSPERA


4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1147 Reviews, Testimonials & Expert Opinions)
(1147 Reviews, Testimonials & Expert Opinions)

Callbox | Account-based marketing, lead generation, and appointment setting

AI Powered
Get Fit Assessment

About CallBox

CallBox provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. It uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology.

CallBox delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. It presents agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box Cloud Phone replaces the outdated phone system with a reliable and flexible cloud-based communications solution.

CallBox features include Artificial intelligence, caller experience, enterprise, marketing, team management, texting and more. Call Box’s AI-powered features inspect hundreds of data points over the phone to identify gaps in performance and pinpoint legitimate business opportunities. It connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.

Evaluating CallBox for your Other Demand Generation need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 1147 insights from peers and experts who used CallBox to help you determine how well it fits your Other Demand Generation needs.


Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well CallBox solves your Other Demand Generation needs.

Peer and Expert Opinions
for CallBox


Improve ROI and Acquire customers are the most popular goals peers achieved using CallBox .

Other goals:

  • Increase sales & revenue
  • Enhance customer relationships
See all goals See less goals


It is the best suited for phone calls, website, offline, channels.

Other channels:

  • on premises
  • social media
  • mobile
  • e-mail
  • chat
  • mass media
  • television
  • mobile app
  • promotions
  • print media
  • magazine
See all channels See less channels


Peers recommend communication management, sales call management, helpdesk management, as the business processes that they have been most satisfied while using CallBox .

Read Peer and Expert Experience for Business Use Cases

Communication management With Phone calls

Tracking & monitoring communications With Phone calls

Sending & publishing communications With E mail and Phone calls

Sales call management With Phone calls and Social media

Call recording With Phone calls and Social media

Call analytics With Phone calls and Offline and On premises

Call transcription With Phone calls

Helpdesk management With Phone calls and Website

Engagement management With Phone calls

Engaging and following up With Phone calls

Conversion management With Phone calls and E mail and Website and Chat and Social media and Mobile

Advertisement With Phone calls

Touchpoint management With E mail and Website and Chat and Social media and Mobile

Contact list management With Phone calls

Contacts history With Phone calls

Campaign management With Phone calls and Mass media and Television

Generation of new leads

Training & onboarding With Phone calls

Social media management

Social media analytics

Coaching With Phone calls

Competitive intelligence With Phone calls and E mail

Lead tracking With Phone calls and Website

Inbound marketing With Website and Phone calls

Digital marketing


Channel marketing

Market research With Mass media and Television

Rating and review management With Phone calls

Lead management

Telemarketing With Phone calls

See allless Activities

Popular Business Setting
for CallBox

Top Industries

  • Marketing and Advertising
  • Automotive
  • Internet

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used CallBox to Improve ROI and Acquire customers

Verify if it works for you

Peer and Expert Opinion on Features
for CallBox

  • Low
  • Medium
  • High




IT and Other Capabilities
for CallBox

  • Low
  • Medium
  • High


Data Export

Data Import


Email Support

Chat Support

24/7 Support

Phone Support


AI Powered


Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for CallBox

Vendor Profile Details

Company Name CallBox
Company Website
HQ Location 1505 Federal Street, Suite 200, Dallas, Texas 75201, US
Employees 501-1000
Financials Private