Product Business Settings

CallBox is popular in Marketing And Advertising, Internet, and Automotive industries and is widely used by Small Business, Enterprise, and Mid Market.

CallBox Product Overview

Callbox assists over 42,000 businesses in optimizing phone handling. Comprehensive solutions improve efficiency and effectiveness.

How satisfied the customers are with CallBox use-cases

Reviews

"...This system has really helped our company decide on what ads are generating phone calls and sales and what ads we are wasting our time and money on...." Peer review by Alexis B, Marketing Manager, Automotive

CallBox Customer Insights, Testimonials and Case Studies

What Are the key features of CallBox for Tracking & Monitoring Communications?

What solutions does CallBox provide for Call Recording?

What benefits does CallBox offer for Engagement Management?

What benefits does CallBox offer for Helpdesk Management?

What is CallBox?

CallBox provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. It uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology.

CallBox delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. It presents agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box Cloud Phone replaces the outdated phone system with a reliable and flexible cloud-based communications solution.

CallBox features include Artificial intelligence, caller experience, enterprise, marketing, team management, texting and more. Call Box’s AI-powered features inspect hundreds of data points over the phone to identify gaps in performance and pinpoint legitimate business opportunities. It connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.

What is CallBox used for?

CallBox is a Lead Generation Software mainly used by its customers to Improve ROI and Acquire Customers by Tracking & Monitoring Communications, Call Recording and Engagement Management .

What are the top features of CallBox?

Recording, Personalization and Dashboard are some of the top features of CallBox.

Who uses CallBox?

CallBox is used by Marketing And Advertising, Internet and Automotive among other industries.

What are CallBox alternatives?

ProveSource, Exotel, LeadFuze and Tenfold are popular alternatives for CallBox.

Where is CallBox located?

CallBox is headquartered at 1505 Federal Street, Suite 200, Dallas, Texas 75201, US.

79 buyers and buying teams have used Cuspera to assess how well CallBox solved their Lead Generation needs. Cuspera uses 764 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

University of Minnesota Physicians - Medical Practices

Call Box helped University of Minnesota Physicians improve their phone system. The solution made it easier for patients to reach the right department. Staff could manage calls better. The new system ...improved patient experience. University of Minnesota Physicians saw smoother call flow and better team performance.

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InterDent - Dental

Call Box helped InterDent improve its call center performance. InterDent used Call Box to get better results with fewer resources. The call center manager, Sandy Vasquez, used Call Box every day. Int...erDent built a culture of feedback in the call center. The case study shows measurable improvements from using Call Box.

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lightning

Peers used CallBox for tracking & monitoring communications and call recording

CallBox Competitors

CallBox Features

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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (6)
Analytics

4.17/5 ★

Read Reviews (37)
Custom Reports

3.70/5 ★

Read Reviews (98)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (6)
Analytics

4.17/5 ★

Read Reviews (37)
Custom Reports

3.70/5 ★

Read Reviews (98)

Software Failure Risk Guidance

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for CallBox

Overall Risk Meter

Low Medium High

Top Failure Risks for CallBox

CallBox Profile

Company Name

CallBox

Company Website

https://www.callbox.com/

HQ Location

1505 Federal Street, Suite 200, Dallas, Texas 75201, US

Employees

501-1000

Social

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Financials

PRIVATE