CallBox Overview
This is a summary of the comprehensive capabilities and benefits of CallBox based on over 764 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CallBox, Reachedge, CallPage, 800response, PX, etc., all belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CallBox is right for your needs? Our Cuspera AI engine can evaluate how CallBox fits your specific business needs, industry, and context. Get your personalized assessment report today.
CallBox supports business activities such as:
- Tracking & Monitoring Communications
- Call Recording
- Engagement Management
- Helpdesk Management
- Advertisement
CallBox can help you with many business goals, such as Improve ROI, Acquire Customers, Enhance Customer Relationships, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls Social Media and Website for these needs. As a solution, CallBox's capabilities include Recording, Personalization, and Dashboard.
CallBox Marketing and Advertising Vertical is its biggest customer base.
Reviews
"...Call Box is the leading provider of phone call tracking and comprehensive phone solutions...." Peer review
Cuspera Reviews
79 buyers and buying teams have used Cuspera to assess how well CallBox solved their Lead Generation needs. Cuspera uses 764 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities peers achieved using CallBox.
Use Cases
Peers recommend Tracking & Monitoring Communications , Call Recording , Engagement Management , as the business use cases that they have been most satisfied while using CallBox.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.21/5 ★ |
"...Call Box is the leading provider of phone call tracking and comprehensive phone solutions...." Peer review |
| Call Recording with Phone Calls and Social Media |
4.94/5 ★ |
"...It's nice to get additional information on call source & web sessions; recordings of calls; some keyword info...." Peer review by Robert K., Marketing and Advertising |
| Engagement Management with Phone Calls |
4.46/5 ★ |
"...Xylena Joy Espanola is one of many customer service representatives who ensures you are taken cared of and follows thru with appointments requested as well as excellent follow up...." Peer review by Reuben Pasandi, City Publications Orange County, City Publications Orange County |
| engaging and following up |
4.35/5 ★ |
"...If you market products and are the kind of person who actually follows up and tracks the success of such things, then this is an ace for you...." Peer review by Craig G., Consumer Goods |
| PEER EXPERIENCES | |
|---|---|
| Tracking & Monitoring Communications with Phone Calls |
4.21/5 ★ |
"...Call Box is the leading provider of phone call tracking and comprehensive phone solutions...." Peer review |
|
| Call Recording with Phone Calls and Social Media |
4.94/5 ★ |
"...It's nice to get additional information on call source & web sessions; recordings of calls; some keyword info...." Peer review by Robert K., Marketing and Advertising |
|
| Engagement Management with Phone Calls |
4.46/5 ★ |
"...Xylena Joy Espanola is one of many customer service representatives who ensures you are taken cared of and follows thru with appointments requested as well as excellent follow up...." Peer review by Reuben Pasandi, City Publications Orange County, City Publications Orange County |
|
| engaging and following up |
4.46/5 ★ |
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 764 insights from peers and experts to help you assess how these CallBox use cases fit your Lead Generation needs.
Frequently Asked Questions(FAQ)
for CallBox
What is CallBox?
What is CallBox used for?
What are the top features of CallBox?
Who uses CallBox?
What are CallBox alternatives?
Where is CallBox located?
Popular Business Setting
for CallBox
Top Industries
- Marketing and Advertising
- Internet
- Automotive
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used CallBox to Improve ROI and Acquire customers
CallBox Alternatives
Peer and Expert Opinion on Features
for CallBox
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (27) |
| Personalization | Read Reviews (14) |
| Dashboard | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (27) |
| Personalization | Read Reviews (14) |
| Dashboard | Read Reviews (14) |
IT and Other Capabilities
for CallBox
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (50) |
| Data Import | Read Reviews (109) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (50) |
| Data Import | Read Reviews (109) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (8) |
| Email Support | Read Reviews (7) |
| Phone Support | Read Reviews (50) |
| 24/7 Support | Read Reviews (85) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (8) |
| Email Support | Read Reviews (7) |
| Phone Support | Read Reviews (50) |
| 24/7 Support | Read Reviews (85) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (98) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (98) |
Software Failure Risk Guidance
?for CallBox
Overall Risk Meter
Top Failure Risks for CallBox
Vendor Profile Details
Company Name
CallBox
Company Website
https://www.callbox.com/HQ Location
1505 Federal Street, Suite 200, Dallas, Texas 75201, US
Employees
501-1000
Social
Financials
PRIVATE
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