Invoca Signal AI Overview

Invoca leverages AI to transform phone conversations into actionable insights, enhancing marketing, sales, and contact center performance. This platform enables businesses to harness call data, driving customer conversions and increasing revenue. A standout feature is its AI-powered call tracking, which links online marketing efforts to offline revenue, providing a comprehensive view of customer interactions. Invoca's capabilities include doubling contact center conversion rates and activating first-party customer data for improved targeting. As a recognized leader in revenue execution, Invoca's solutions empower enterprises to optimize their marketing strategies with precision and insight.

Use Cases

Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using Invoca Signal AI.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Engagement Management
  • Digital Marketing
  • Generation Of New Leads
  • Social Media Analytics
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Invoca Signal AI.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Launch New Products
  • Build Brand Awareness
  • Establish Thought Leadership
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Visibility
See all business priorities See less business priorities

Invoca Signal AI Use-Cases and Business Priorities: Customer Satisfaction Data

Invoca Signal AI works with different mediums / channels such as Phone Calls.

Invoca Signal AI's features include Recording, SEM, Personalization, etc. and Invoca Signal AI support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Invoca Signal AI analytics capabilities include Analytics, and Custom Reports.

Reviews

"Invoca and Adobe allow us to derive insights from customer touchpoints that happen over the phone and turn them into actionable data that can be integrated with our online analytics platform" - Steven Jones

Invoca Signal AI, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Invoca-Signal-AI makes training custom AI models for phone conversation insights fast and easy, helping boost revenue. It enhances understanding and improves decision-making.

Popular Business Setting

for Invoca Signal AI

Top Industries

  • Marketing and Advertising
  • Hospital & Health Care
  • Legal Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Invoca Signal AI is popular in Marketing And Advertising, Hospital & Health Care, and Legal Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Invoca Signal AI Use Cases

What solutions does Invoca Signal AI provide for Communication Management?

Why is Invoca Signal AI the best choice for Sales Call Management?

How efficiently Does Invoca Signal AI manage your Helpdesk Management?

How can Invoca Signal AI optimize your Campaign Management Workflow?

70+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Invoca Signal AI solved their Other Demand Generation needs. Cuspera uses 11801 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Steven Jones

Associate Director, Testing and Optimization

Progrexion

Invoca and Adobe allow us to derive insights from customer touchpoints that happen over the phone and turn them into actionable data that can be integrated with our online analytics platform Testimonial By Steven Jones
Invoca Signal AI testimonial

Dan Kresha

Director, Digital Commerce

Mutual of Omaha

Invoca’s call attribution technology has dramatically improved the way we optimize our digital spend. The team is exceptionally dedicated to their work and willing to go above and beyond to help their clients. Testimonial By Dan Kresha
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink

With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Steven Jones

Associate Director, Testing and Optimization

Progrexion

Invoca and Adobe allow us to derive insights from customer touchpoints that happen over the phone and turn them into actionable data that can be integrated with our online analytics platform Testimonial By Steven Jones
Invoca Signal AI testimonial

Dan Kresha

Director, Digital Commerce

Mutual of Omaha

Invoca’s call attribution technology has dramatically improved the way we optimize our digital spend. The team is exceptionally dedicated to their work and willing to go above and beyond to help their clients. Testimonial By Dan Kresha
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink

With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo

Case Studies

Insurance

Case Study eHealth

How eHealth is supported in Finding Marketing Efficiencies and Creating a Seamless Buying Experience with Invoca and Adobe Analytics

Consumer Services

Case Study Clutter

Eliminating the guesswork about the customer journey.

Marketing and Advertising

Case Study Direct2Market

Pay-per-call agency switches to Invoca to optimize campaign performance and increase ROI for clients.

Hospital & Health Care

Case Study VITAS Healthcare

Using Invoca Signal AI to Maximize Digital Marketing ROI and Improve Caller Experience.

Marketing and Advertising

Case Study Aragon Advertising

Mastering pay-per-call with an integrated platform strategy that brings data from clicks and calls together in one place.

Legal Services

Case Study Progrexion

How Progrexion speeds consumer access to tailored credit services with the help of Invoca call tracking and Adobe Experience Cloud.

Video

What is Invoca? How Real-Time Revenue Execution Platforms Drive Business Growth

Video Thumbnail

Frequently Asked Questions(FAQ)

for Invoca Signal AI

What is Invoca Signal AI?

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue.

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

What is Invoca Signal AI used for?

Invoca Signal AI is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Communication Management, Sales Call Management and Advertisement .

What are the top features of Invoca Signal AI?

Recording, SEM and Personalization are some of the top features of Invoca Signal AI.

Who uses Invoca Signal AI?

Invoca Signal AI is used by Marketing And Advertising, Hospital & Health Care and Legal Services among other industries.

What are Invoca Signal AI alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Invoca Signal AI.

Where is Invoca Signal AI located?

Invoca Signal AI is headquartered at Santa Barbara, CA.
lightning

Peers used Invoca Signal AI for communication management and sales call management

Invoca Signal AI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (589)
Analytics

4.77/5 ★

Read Reviews (1512)
Custom Reports

4.39/5 ★

Read Reviews (1843)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (589)
Analytics

4.77/5 ★

Read Reviews (1512)
Custom Reports

4.39/5 ★

Read Reviews (1843)

Software Failure Risk Guidance

?

for Invoca Signal AI

Overall Risk Meter

Low Medium High

Top Failure Risks for Invoca Signal AI

Invoca News

Awards

Invoca Named a Strong Performer in Conversation Intelligence Solutions for Contact ...

Invoca was named a Strong Performer in the Q2 2025 Conversation Intelligence Solutions for Contact Centers report. This recognition highlights Invocas capabilities in AI-powered conversation analytics for contact centers, supporting revenue growth and customer experience optimization.

M&A

Invoca acquires Symbl, a Seattle startup that uses AI for conversational intelligence

Invoca has acquired Symbl, a Seattle-based AI startup specializing in conversational intelligence. This acquisition will enhance Invocas conversation analytics platform with Symbls agentic AI technology, enabling brands to automate and orchestrate complex buyer journeys across voice and digital channels. The combined capabilities aim to deliver deeper insights, improve customer experiences, and drive revenue growth for enterprise clients in sectors like retail, healthcare, and financial services.

M&A

Invoca Acquires Symbl.ai, Empowering Brands to Orchestrate the Buyer Journey With Agentic AI

Invoca has acquired Symbl.ai to enhance its conversation analytics platform with advanced agentic AI capabilities. This acquisition enables brands to orchestrate and optimize the buyer journey using AI-driven insights from customer interactions. The integration strengthens Invocas position in AI-powered marketing and sales technology, offering deeper automation and analytics for revenue growth.

M&A

Invoca Acquires Symbl.ai

Invoca has acquired Symbl.ai to enhance its revenue execution platform with advanced AI capabilities. The integration will enable Invoca to deliver agentic artificial intelligence across digital, voice, and messaging channels. This move allows Invoca customers to leverage AI-powered engagement and real-time measurement, improving conversational SMS and buyer interactions.

Invoca Profile

Company Name

Invoca

Company Website

https://www.invoca.com/

Year Founded

2008

HQ Location

Santa Barbara, CA

Employees

251-500

Social

Financials

SERIES F