Invoca Signal AI Overview

Invoca leverages AI to transform phone conversations into actionable insights, enhancing marketing, sales, and contact center performance. This platform enables businesses to harness call data, driving customer conversions and increasing revenue. A standout feature is its AI-powered call tracking, which links online marketing efforts to offline revenue, providing a comprehensive view of customer interactions. Invoca's capabilities include doubling contact center conversion rates and activating first-party customer data for improved targeting. As a recognized leader in revenue execution, Invoca's solutions empower enterprises to optimize their marketing strategies with precision and insight.

Use Cases

Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using Invoca Signal AI.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Engagement Management
  • Digital Marketing
  • Generation Of New Leads
  • Social Media Analytics
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Invoca Signal AI.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Launch New Products
  • Build Brand Awareness
  • Establish Thought Leadership
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Visibility
See all business priorities See less business priorities

Invoca Signal AI Use-Cases and Business Priorities: Customer Satisfaction Data

Invoca Signal AI works with different mediums / channels such as Phone Calls.

Invoca Signal AI's features include Recording, SEM, Personalization, etc. and Invoca Signal AI support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Invoca Signal AI analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Invoca, our agents no longer have to start from scratch in customer conversations" - Adrian Lazo

Peer review evidence (same sources as the product rating summary)

"...Inbound calls are over 80% of our business, so being able to capture, manage and track those calls is essential...." Peer review by Cory P, Web Developer, Computer Software
"...We also rely on call recording to help track quality of leads...." Peer review by Agency
"...It allows us to easily track Adwords conversions from the many phone calls our website and Google Ads generate...." Peer review by Internal Consultant

Invoca Signal AI, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Invoca-Signal-AI makes training custom AI models for phone conversation insights fast and easy, helping boost revenue. It enhances understanding and improves decision-making.

Popular Business Setting

for Invoca Signal AI

Top Industries

  • Marketing and Advertising
  • Hospital & Health Care
  • Legal Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Invoca Signal AI is popular in Marketing And Advertising, Hospital & Health Care, and Legal Services and is widely used by Small Business, Mid Market, and Enterprise.

Invoca Signal AI Customer wins, Customer success stories, Case studies

What Are the key features of Invoca Signal AI for Communication Management?

What Are the key features of Invoca Signal AI for Sales Call Management?

How efficiently Does Invoca Signal AI manage your Helpdesk Management?

How efficiently Does Invoca Signal AI manage your Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Invoca Signal AI solved their Other Demand Generation needs. Cuspera uses 11801 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink

With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
Invoca Signal AI testimonial

Russell Bangert

Director Digital Marketing

Dish

With Invoca, we took an online conversion experience that had a throughput of less than 5% and took it into a phone call that closes in the high 60% range. Testimonial By Russell Bangert
Invoca Signal AI testimonial

Dan Williams

Chief Revenue Officer

3 Day Blinds

We use Invoca with Google Ads to supercharge our SEM campaigns. Testimonial By Dan Williams
CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink

With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
Invoca Signal AI testimonial

Russell Bangert

Director Digital Marketing

Dish

With Invoca, we took an online conversion experience that had a throughput of less than 5% and took it into a phone call that closes in the high 60% range. Testimonial By Russell Bangert
Invoca Signal AI testimonial

Dan Williams

Chief Revenue Officer

3 Day Blinds

We use Invoca with Google Ads to supercharge our SEM campaigns. Testimonial By Dan Williams
 

How Saatva and Tatari Turned CTV Spend into Measurable Revenue with Invoca

Invoca's AI-powered platform, integrated with Tatari's TV attribution system, enabled Saatva to track the full customer journey from CTV ads to phone call conversions. This integration provided a com...plete attribution path, revealing previously uncounted revenue from phone sales. Invoca's conversation analytics also offered insights into customer sentiment and frequently asked questions, enhancing campaign optimization.

Read on →
 

MoneySolver - Financial Services - Medium

Jacksonville, USA

Invoca helped MoneySolver automate quality assurance in their contact centre. MoneySolver used Invoca’s AI-powered scorecards to review 100% of agent calls and provide instant feedback. This led to a... 2x increase in close rates at the contact centre. Agents became more motivated and engaged, seeking out ways to improve their scores. Invoca’s PreSense feature also improved call routing and personalized caller experiences.

 

a leading multinational financial services company - Financial Services - Very Large

Invoca helped a leading multinational financial services company recover £375 million in lost revenue. The company used Invoca to track calls from digital marketing campaigns. They found that 50% of ...qualified leads were missed due to unanswered calls. Invoca revealed a resourcing issue during peak hours. The platform also showed £2.5 million in wasted marketing spend. Now, the team can optimize their marketing budget and improve client acquisition.

 

Leading multinational financial services company - Financial Services - Very Large

Invoca helped a leading multinational financial services company recover £375 million in lost revenue. The marketing team used Invoca to track calls from digital campaigns and found that 50% of quali...fied leads were missed. Invoca's AI platform revealed most missed calls happened during peak hours, showing a resourcing issue. The company also discovered £2.5 million in wasted marketing spend. With Invoca, they now connect marketing efforts to phone conversions and optimize their budget for better client acquisition.

 

MoneySolver - Financial Services - Medium

Jacksonville, USA

Invoca helped MoneySolver automate quality assurance for over 100 contact center agents. The platform used AI-powered scorecards to review every call and provide instant feedback. MoneySolver doubled... its close rate by refining sales scripts and improving agent performance. Agents now seek feedback and compete for top scores, boosting motivation. Invoca’s PreSense feature improved call routing and personalized caller experiences, building trust in the debt relief industry.

 

BBQGuys - Retail - Medium

Baton Rouge, USA

BBQGuys used Invoca to improve sales centre agent performance. They set up AI-powered signals to track agent scripts and customer issues. Invoca's transcript search helped them spot product problems ...and gather feedback. The team used insights to update product pages and coach agents. BBQGuys saw a 16% increase in phone call conversion rate and an 11% rise in average revenue per sales call.

What is Invoca? How Real-Time Revenue Execution Platforms Drive Business Growth

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Invoca Signal AI

What is Invoca Signal AI?

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue.

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

What is Invoca Signal AI used for?

Invoca Signal AI is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Communication Management, Sales Call Management and Advertisement .

What are the top features of Invoca Signal AI?

Recording, SEM and Personalization are some of the top features of Invoca Signal AI.

Who uses Invoca Signal AI?

Invoca Signal AI is used by Marketing And Advertising, Hospital & Health Care and Legal Services among other industries.

What are Invoca Signal AI alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Invoca Signal AI.

Where is Invoca Signal AI located?

Invoca Signal AI is headquartered at Santa Barbara, CA.
lightning

Peers used Invoca Signal AI for communication management and sales call management

Invoca Signal AI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (589)
Analytics

4.77/5

Read Reviews (1512)
Custom Reports

4.39/5

Read Reviews (1843)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (589)
Analytics

4.77/5

Read Reviews (1512)
Custom Reports

4.39/5

Read Reviews (1843)

Software Failure Risk Guidance

?

for Invoca Signal AI

Overall Risk Meter

Low Medium High

Top Failure Risks for Invoca Signal AI

Invoca News

Product

Invoca Shortens Supplier Due Diligence for UK Financial Services Firms with FSQS Renewal

Invoca has renewed its registration with the Financial Supplier Qualification System (FSQS), streamlining supplier due diligence for UK financial services firms. This accreditation allows banks, insurers, and lenders to verify Invoca's data protection and operational resilience, reducing procurement bottlenecks and accelerating onboarding processes.

Executive

Invoca Names JB Brown Chief Technology Officer as AI Agent Adoption Accelerates

Invoca has appointed JB Brown as Chief Technology Officer. Brown, formerly with Smartsheet, brings extensive experience in AI-native development. His role will focus on expanding Invoca's platform and AI agents, enhancing buyer journeys for marketing and contact center teams.

Product

Invoca Report Links ChatGPT Referrals to Highest-Intent Sales Calls

Invoca's 2026 Lead Conversion Benchmarks Report reveals that ChatGPT referrals lead to the highest-intent sales calls, with 49% qualifying as leads. The report analyzes 70 million interactions, highlighting the importance of phone channels in revenue generation. Invoca's AI platform enhances lead qualification and routing, linking marketing with contact centers for better revenue attribution.

Product

Trade Desk (TTD) Taps Invoca For AI Powered Ad Attribution Partnership

Invoca and The Trade Desk have announced a no-code integration that connects Invoca's AI-powered lead and conversion data with The Trade Desk Marketplace. This integration aims to enhance ad attribution and omnichannel performance measurement by incorporating AI-generated insights from customer calls and leads into programmatic ad campaigns.

Invoca Profile

Company Name

Invoca

Company Website

https://www.invoca.com/

Year Founded

2008

HQ Location

Santa Barbara, CA

Employees

251-500

Social

Financials

SERIES F