Invoca Signal AI Overview

Invoca leverages AI to transform phone conversations into actionable insights, enhancing marketing, sales, and contact center performance. This platform enables businesses to harness call data, driving customer conversions and increasing revenue. A standout feature is its AI-powered call tracking, which links online marketing efforts to offline revenue, providing a comprehensive view of customer interactions. Invoca's capabilities include doubling contact center conversion rates and activating first-party customer data for improved targeting. As a recognized leader in revenue execution, Invoca's solutions empower enterprises to optimize their marketing strategies with precision and insight.

Use Cases

Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using Invoca Signal AI.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Engagement Management
  • Digital Marketing
  • Generation Of New Leads
  • Social Media Analytics
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Invoca Signal AI.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Launch New Products
  • Build Brand Awareness
  • Establish Thought Leadership
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Visibility
See all business priorities See less business priorities

Invoca Signal AI Use-Cases and Business Priorities: Customer Satisfaction Data

Invoca Signal AI works with different mediums / channels such as Phone Calls.

Invoca Signal AI's features include Recording, SEM, Personalization, etc. and Invoca Signal AI support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Invoca Signal AI analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Invoca, our agents no longer have to start from scratch in customer conversations" - Adrian Lazo

Peer review evidence (same sources as the product rating summary)

"...They have extremely robust call tracking & analytics available with the ease of a click...." Peer review by Jonathan R., Marketing and Advertising
"...Retail marketers boost sales with Invoca s conversation intelligence and retail call center management...." Retail Call Tracking & Conversation Analytics
"...While we previously had to use anecdotal or correlational data to make decisions, we could now directly track what keywords, ads, and products generated our call volume...." Peer review by Eric M., Marketing and Advertising

Invoca Signal AI, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Invoca-Signal-AI makes training custom AI models for phone conversation insights fast and easy, helping boost revenue. It enhances understanding and improves decision-making.

Popular Business Setting

for Invoca Signal AI

Top Industries

  • Marketing and Advertising
  • Hospital & Health Care
  • Legal Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Invoca Signal AI is popular in Marketing And Advertising, Hospital & Health Care, and Legal Services and is widely used by Small Business, Mid Market, and Enterprise.

Invoca Signal AI Customer wins, Customer success stories, Case studies

What Are the key features of Invoca Signal AI for Communication Management?

How efficiently Does Invoca Signal AI manage your Sales Call Management?

What benefits does Invoca Signal AI offer for Helpdesk Management?

How does Invoca Signal AI address your Campaign Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Invoca Signal AI solved their Other Demand Generation needs. Cuspera uses 11801 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink

With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
Invoca Signal AI testimonial

Noah Brooks

Manager, Digital Engagement & Analytics

University Hospitals

Implementing Invoca was the biggest win for our department in 2018. Testimonial By Noah Brooks
Invoca Signal AI testimonial

Will Guimont

VP Analytics and Reporting

eHealth

When our click-to-call ads converted, we had limited visibility into conversions at a meaningful level, making it extremely difficult to scale. When we implemented Invoca for these campaigns, we were able to drive down CPAs by upwards of 60% Testimonial By Will Guimont
CUSTOMERS TESTIMONIALS
Invoca Signal AI testimonial

Adrian Lazo

EVP Marketing

Clearlink

With Invoca, our agents no longer have to start from scratch in customer conversations Testimonial By Adrian Lazo
Invoca Signal AI testimonial

Noah Brooks

Manager, Digital Engagement & Analytics

University Hospitals

Implementing Invoca was the biggest win for our department in 2018. Testimonial By Noah Brooks
Invoca Signal AI testimonial

Will Guimont

VP Analytics and Reporting

eHealth

When our click-to-call ads converted, we had limited visibility into conversions at a meaningful level, making it extremely difficult to scale. When we implemented Invoca for these campaigns, we were able to drive down CPAs by upwards of 60% Testimonial By Will Guimont
 

How Saatva and Tatari Turned CTV Spend into Measurable Revenue with Invoca

Invoca's AI-powered platform, integrated with Tatari's TV attribution system, enabled Saatva to track the full customer journey from CTV ads to phone call conversions. This integration provided a com...plete attribution path, revealing previously uncounted revenue from phone sales. Invoca's conversation analytics also offered insights into customer sentiment and frequently asked questions, enhancing campaign optimization.

Read on →
 

DIRECTV - Telecommunications - Very Large

El Segundo, USA

Invoca and Tealium helped DIRECTV connect digital and offline customer journeys. DIRECTV used Invoca to track online actions before calls and linked this data with Tealium’s customer profiles. Starco...m guided the integration and data activation. DIRECTV saw 80% more internet streaming conversions and 2x more call center conversions on Meta. On Snapchat, internet streaming conversions rose 281% and cost per stream dropped 55%.

Ai Media Group - Marketing And Advertising - Medium

Invoca helped Ai Media Group, a digital marketing agency, achieve a 172% increase in leads and a 30% rise in online applications for their client. The agency switched all call analytics to Invoca aft...er seeing a 150% decrease in cost per lead. Invoca enabled real-time campaign optimization, keyword-level attribution, and fast call routing for over 300 locations. Ai Media Group exceeded campaign goals by 45% and improved ROI for their clients using Invoca's data-driven platform.

Weitz & Luxenberg - Legal Services - Large

Invoca helped Weitz & Luxenberg fix a big marketing data gap. Before, they could not track which ads made people call. With Invoca, they saw a 14% higher conversion rate by sending calls to the right... experts. Their cost per retainer dropped by 28%. They also got 17% more leads from online campaigns. Now, they can track every ad dollar and know what works.

Vivint - Home Services - Large

Invoca helped Vivint boost new customer accounts by 76% year over year. The marketing team used Invoca's conversation intelligence to track calls and optimize landing pages. This led to a 70% increas...e in landing page call response rate and a 33% rise in inbound calls. Invoca's integration with Salesforce gave Vivint full visibility from marketing campaigns to revenue. Sales agents used real-time caller data to personalize conversations and close more sales.

SCI Shared Resources - Consumer Services - Very Large

Invoca's AI helps SCI Shared Resources track how their agents speak to callers. The company does not use call scripts. Invoca lets them check that agents show empathy on every call. SCI Shared Resour...ces is a leading provider of funeral, cremation, and cemetery services. The platform supports better customer experience in sensitive situations.

What is Invoca? How Real-Time Revenue Execution Platforms Drive Business Growth

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Frequently Asked Questions(FAQ)

for Invoca Signal AI

What is Invoca Signal AI?

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue.

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

What is Invoca Signal AI used for?

Invoca Signal AI is a Other Demand Generation Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Communication Management, Sales Call Management and Advertisement .

What are the top features of Invoca Signal AI?

Recording, SEM and Personalization are some of the top features of Invoca Signal AI.

Who uses Invoca Signal AI?

Invoca Signal AI is used by Marketing And Advertising, Hospital & Health Care and Legal Services among other industries.

What are Invoca Signal AI alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Invoca Signal AI.

Where is Invoca Signal AI located?

Invoca Signal AI is headquartered at Santa Barbara, CA.
lightning

Peers used Invoca Signal AI for communication management and sales call management

Invoca Signal AI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (589)
Analytics

4.77/5

Read Reviews (1512)
Custom Reports

4.39/5

Read Reviews (1843)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (589)
Analytics

4.77/5

Read Reviews (1512)
Custom Reports

4.39/5

Read Reviews (1843)

Software Failure Risk Guidance

?

for Invoca Signal AI

Overall Risk Meter

Low Medium High

Top Failure Risks for Invoca Signal AI

Invoca News

Executive

Invoca Appoints Katherine Starros as Senior Vice President of People & Culture and Promotes Ben Sullivan to Chief Revenue Officer

Invoca has appointed Katherine Starros as Senior Vice President of People & Culture and promoted Ben Sullivan to Chief Revenue Officer. These leadership changes aim to enhance Invoca's performance-driven culture and unify its revenue team for better customer outcomes in an AI-driven market.

Product

New Invoca AI Agents Give Marketers Unprecedented Power to Convert Demand Into Revenue

Invoca has launched new AI agents, including an AI Voice Agent and an AI Messaging Agent, to enhance marketers' ability to convert demand into revenue. These agents use real-time intelligence to engage, qualify, and convert high-intent buyers across channels like voice and SMS. The AI Messaging Agent, already available, and the AI Voice Agent, launching in beta this summer, aim to optimize conversion rates by leveraging first-party data and personalized interactions.

Partnership

Invoca Is Live in the Vibe.co Marketplace

Invoca is now an Attribution and Measurement partner in the Vibe.co marketplace. This integration allows brands to capture and measure conversions from CTV-driven interactions, such as phone calls, chats, and SMS, using Invoca's Signal AI. The integration provides a comprehensive performance picture by linking CTV impressions to revenue, enhancing attribution accuracy for brands in sectors like automotive and healthcare.

Product

Invoca Adds New Integrations with Reddit Ads and LinkedIn Ads to Power Better Revenue Outcomes

Invoca has introduced new no-code integrations with Reddit Ads and LinkedIn Ads, enhancing its social advertising platform. These integrations allow marketers to connect ad performance with revenue outcomes, optimizing campaigns across multiple social platforms. Invoca's AI-driven solution provides end-to-end performance visibility and conversion-based optimization, helping businesses improve revenue from social media advertising.

Invoca Profile

Company Name

Invoca

Company Website

https://www.invoca.com/

Year Founded

2008

HQ Location

Santa Barbara, CA

Employees

251-500

Social

Financials

SERIES F