Real-World Case Studies and Customer Success Stories with Dynatrace Platform

Dynatrace helped BMS optimize cloud spend and support business growth. BMS moved to a cloud-native environment and needed better visibility... into costs. Dynatrace provided real-time, itemized insights and a custom FinOps platform. BMS reduced cloud spend, improved daily spend tracking, and increased accountability. The solution also accelerated vulnerability response and strengthened security.
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Dynatrace helped BNZ speed up its cloud-first strategy. BNZ used Dynatrace to monitor 85 applications and over 2,500 services. The... bank saw a 58% increase in high-quality software releases. Major service incidents dropped by 94% in five years. BNZ now finds and fixes issues before they impact customers. Teams spend less time on problems and more time on new features.
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Dynatrace Grail helped BMO cut problem analysis time by 80%. Teams save 60 hours per month on manual log analysis.... Developers gained 40 extra hours monthly for innovation. BMO improved digital banking reliability and customer trust. AI-powered insights let BMO respond to issues faster and boost operational efficiency. The platform supports BMO's digital-first strategy and SRE practices.
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Dynatrace helped First National Bank of Omaha modernize its digital banking services. The bank replaced multiple monitoring tools with Dynatrace,... cutting costs and reducing complexity. Teams now use one platform for full observability, saving time and effort. Incident response is faster, with fewer people needed to solve problems. The bank improved customer experiences by connecting user activity to mainframe performance. Dynatrace lets FNBO see business impact and act before issues affect customers.
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Dynatrace helps FreedomPay manage technology and business risks. FreedomPay needed better observability and security as its payment platform grew. Dynatrace... unified monitoring, reduced tool count from six to one, and improved collaboration. FreedomPay cut mean time to remediation by 80%. Transaction completion time dropped by 50%. Dynatrace supports compliance and gives business insights, helping FreedomPay deliver secure, fast payments.
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Dynatrace helped FreedomPay improve payment reliability and developer efficiency. FreedomPay used Dynatrace to create a unified observability platform across on-premises... and Azure cloud systems. Developer response time improved by 99%. Mean time to identify issues dropped from two months to two minutes. Shared dashboards increased collaboration with customers and enabled faster, data-driven decisions.
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Dynatrace gives KBC Bank full visibility into its IT systems. The bank uses Dynatrace’s AI to quickly find and fix... problems. This helps KBC keep its services running smoothly. Dynatrace also helps KBC meet PSD2 compliance by monitoring both internal systems and third-party APIs. Teams at KBC work better together with clear answers from Dynatrace.
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Dynatrace helped KeyBank replace many monitoring tools with one platform. This gave teams a single view and removed silos. KeyBank... saw million-dollar savings by cutting unnecessary spend. The platform made it easy to see problems and act fast. KeyBank improved efficiency and sped up deployment cycles. AI and automation helped teams deliver better products and customer experiences.
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Dynatrace helped Migros Bank cut issue resolution time by more than half. The bank used Dynatrace to gain end-to-end visibility... across its hybrid cloud and mainframe stack. This improved digital onboarding and boosted customer conversions. Teams now collaborate better and release new features faster. Automation and AIOps from Dynatrace support a seamless, reliable digital banking experience.
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Dynatrace helped First National Bank of Omaha cut costs by replacing multiple monitoring tools with one platform. The bank improved... efficiency by reducing the number of people needed for incident response and shortened crisis meetings. Dynatrace gave teams better insights into mainframe and cloud systems, leading to smoother banking experiences. The bank now uses data to measure the impact of new digital services and proactively solves problems before they affect customers.
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Dynatrace unified observability platform helped TD Bank cut transaction failure rates from 0. 16% to 0.06%. The bank reduced monitoring...costs by up to 45% by consolidating tools. Dynatrace AI enabled 75% efficiency savings in AIOps. TD Bank now identifies 25% more incidents proactively and resolves them 20% faster. Customer irritants dropped by over 60%, boosting satisfaction and trust.
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Dynatrace helps Temenos simplify complex cloud environments. Temenos uses Dynatrace for intelligent observability and AI-powered insights. The platform automates monitoring... across hybrid, multicloud SaaS, removing blind spots. Temenos teams now focus on innovation and better banking software. AI features let them fix issues faster and improve customer experiences.
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Dynatrace helped United Wholesale Mortgage improve client experience by providing full stack observability. UWM wanted to reduce incident resolution time... from hours to under 30 minutes. Dynatrace unified monitoring and analytics for over 1,100 IT team members. Teams now make faster, data-driven decisions and collaborate better. UWM can quickly find and fix issues, ensuring stable and scalable applications for its broker partners.
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Dynatrace Application Security helps Soldo boost customer satisfaction and secure digital interactions. Soldo uses Dynatrace to monitor vulnerabilities in real... time, reducing response time to new threats from days to minutes. The platform enables Soldo to focus on strategic work by automating vulnerability detection and remediation. Soldo reports higher uptime, increased transaction success, and improved productivity. The solution supports Soldo's DevSecOps lifecycle and compliance with financial services regulations.
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Dynatrace helped BMO drive its digital-first strategy. BMO used Dynatrace to cut manual log analysis by 60 hours per team... each month. The solution reduced problem analysis and resolution time by 80%. Teams gained 40 extra hours per month for innovation. BMO improved digital banking reliability and customer loyalty with real-time AI insights.
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Dynatrace helped WeLab Bank cut daily alerts from over 100 to less than 5. The Davis AI engine finds system... issues early, so root cause analysis now takes minutes instead of hours. WeLab Bank uses Dynatrace for end-to-end observability and log analysis. This improved IT efficiency and let teams focus on important tasks. The bank now finds problems before they affect customers and delivers a better digital banking experience.
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Dynatrace helped First National Bank of Omaha simplify their IT operations. The bank replaced many monitoring tools with Dynatrace, cutting... costs and making their systems easier to manage. Teams now spend less time fixing problems and more time improving customer experience. Dynatrace gives real-time insights, helping the bank prevent issues before they affect customers. The bank improved efficiency and created a smoother digital banking experience.
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Dynatrace helps FreedomPay manage technology and business risks for its global payment platform. FreedomPay used to spend a lot of... time finding problems because of many separate monitoring tools. With Dynatrace, they cut average repair time by 80%. Transaction completion time dropped by 50%. Dynatrace also supports full data governance and compliance. Teams now work together better and have a single source of truth for business and technology data.
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Dynatrace helped loanDepot improve its digital lending platform. The company used Dynatrace to monitor and optimize customer journeys. This made... it easier for customers to apply for loans online. Dynatrace unified observability across systems, helping teams find and fix issues fast. loanDepot rolled out Dynatrace to most critical apps, supporting cloud migration and better business decisions.
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Dynatrace helped Shriram Capital improve security and efficiency for its financial services apps. Shriram replaced many monitoring tools with Dynatrace... for unified, real-time visibility. The company saved over 15 hours of manpower each week and achieved a 20% resource saving using AI-powered automation. Dynatrace enabled faster problem resolution, better compliance, and stronger security. Shriram’s teams now collaborate better and deliver improved digital experiences to millions of customers.
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Dynatrace helped Nationwide improve banking system resilience and service availability. Nationwide used Dynatrace to get a single view of the... customer journey and combine logs, metrics, and traces for better context. The platform enabled faster incident response and smarter decisions with AI. Engineers used Dynatrace to find and fix bugs before deployment, making services more reliable. Nationwide now uses self-healing workflows and service level objectives to reduce manual work and respond quickly to issues.
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Dynatrace and AWS helped PayMaya move to a hybrid cloud for their payment app. PayMaya needed to launch the app... in 100 days and reduce infrastructure overhead. Using AWS services and Dynatrace's AI monitoring, they cut service management time by 90 days. Problems that took a day to find now take minutes. Downtime issues are fixed in less than an hour. Core app response times are now under a second.
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Dynatrace Application Security helped Raymond James cut open-source software vulnerability alerts from 15,000 to 800. The platform removed false positives... and gave clear, actionable insights. Teams now prioritize vulnerabilities by risk, saving time and reducing business risk. Dynatrace Query Language powers fast, data-driven decisions. Faster feedback loops help Raymond James meet strict performance targets and improve customer experience.
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Dynatrace helped Riyad Bank improve digital banking for its customers. The bank used Dynatrace for end-to-end observability across its private... cloud and technology stack. Dynatrace's AI alerts teams to problems so they can fix issues before customers notice. Teams use one dashboard to share insights and work together better. Dynatrace supports faster, more confident launches of new digital banking services. Riyad Bank plans to use more Dynatrace features to keep making customer experiences better.
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Dynatrace helped WeLab Bank cut daily alerts from over 100 to under 5. The Davis AI engine finds system issues... fast, reducing root cause analysis from hours to minutes. WeLab Bank uses Dynatrace for end-to-end observability and AI-driven insights. This improved operational efficiency and customer experience. The bank now manages resources better and prevents problems before they affect users.
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Dynatrace helped TD Bank improve banking reliability and customer experience. TD Bank used Dynatrace to unify monitoring tools and move... to a hybrid cloud. This reduced transaction failure rates from 0.16% to 0.06%. The bank cut monitoring costs by up to 45% and achieved 75% efficiency gains with AIOps. Customer complaints dropped by over 60% and problem resolution improved by 20%.
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Dynatrace helped TSB Bank speed up its digital transformation. TSB used Dynatrace to monitor its complex multicloud environment. The platform... gave TSB real-time, AI-powered insights into customer journeys. Teams saved time by automating manual tasks. This let them focus on innovation and improving digital banking services. TSB now delivers better customer experiences and faster digital service updates.
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Dynatrace helped United Wholesale Mortgage improve its digital mortgage services. UWM wanted to shorten the time to fix issues and... improve customer experience. Dynatrace gave UWM full-stack observability and real-time insights. Teams now solve problems faster, work together better, and make data-driven decisions. UWM can now deliver new features quickly and keep its services stable for customers.
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Dynatrace helped TD Bank cut monitoring costs by up to 45% and reduce transaction errors by 10 basis points. The bank replaced... many monitoring tools with one unified observability and security platform. With Dynatrace, TD Bank now finds 25% more incidents proactively and fixes problems 20% faster. AI-powered insights led to 75% efficiency gains in digital operations. Customer disruptions dropped by over 60%, boosting satisfaction and trust.
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Dynatrace helped FreedomPay cut average incident resolution time by 80%. FreedomPay used Dynatrace to replace six monitoring tools with one... unified platform. This improved operational efficiency and gave full control over transaction data. Transaction processing became 50% faster. Dynatrace also improved security and compliance for FreedomPay's global payment platform.
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Dynatrace helped Virgin Money improve operations with AI-powered observability. Virgin Money had trouble monitoring many systems with a small team... and multiple manual tools. Dynatrace’s OneAgent gave full visibility across all services in just two days. The platform saved hours of troubleshooting and removed the need for many separate tools. Teams now work together better and make faster decisions using Dynatrace insights.
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Dynatrace helped WeLab Bank cut daily system alerts from over 100 to fewer than five. The AI-powered platform gave early... warnings for system issues, letting the team fix problems in minutes instead of hours. WeLab Bank improved resource management and capacity planning with unified logs and analytics. The solution boosted operational efficiency and made digital banking services more reliable. Customer experience improved because issues were found before they affected users.
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Dynatrace helped Zurich North America move 80% of its apps to the cloud in one year. The company saw a... 30% drop in observability solution costs. IT service incidents fell by 89%, from 71 to 8 tickets in a year. Teams used Dynatrace to spot problems early and recover faster from outages. The Carbon Impact App gave insights to help Zurich make eco-friendly choices and support its net-zero goal.
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Dynatrace helped 多倫多道明銀行 improve efficiency and deliver customer-focused banking solutions. The bank faced challenges with complex monitoring tools and slow... problem resolution. Dynatrace unified their observability and security, reducing transaction failure rates by 10 basis points and cutting costs by up to 45%. AI-driven operations saved 75% in efficiency. The bank resolved over 60% more issues and improved problem resolution speed by 20%.
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Dynatrace helps KBTG deliver better banking experiences. KBTG used Dynatrace to get AI-powered insights and full stack observability. This lets... teams find and fix problems 10 times faster. KBTG now has one source of truth for all teams. They can spot issues before they happen and work better with outside partners. Teams spend less time on fixes and more time on new ideas.
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Dynatrace helped Agos improve digital credit services. Agos used Dynatrace to centralize log management and cut log costs by over... 50%. Digital signing success rates rose from 70% to 95%, and journey completion time dropped from 42 to 16 seconds. Net Promoter Score increased by 12 points. Agos now resolves issues faster and keeps mainframe costs flat. The company also uses Dynatrace to support compliance and sustainability goals.
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Dynatrace helped Cencosud Scotiabank move from monitoring to full observability. The company gained complete visibility into its financial products and... digital channels. Incident resolution time dropped by 87.5%, from 4 hours to 30 minutes. System availability improved. The team can now focus on strategic projects like cloud migration. Customer satisfaction increased due to proactive incident prevention.
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Dynatrace helped BT Digital replace 16 monitoring tools with one unified platform. This change cut problem identification time by up... to 90%. BT Digital improved service stability during major product launches. The team expects to save £28 million in costs by 2027. Productivity doubled as automation let staff focus on high-value work. Dynatrace and ServiceNow together enabled proactive, automated service management.
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Dynatrace helped BT improve digital experiences and increase conversions. BT used Dynatrace to reduce outage times and digital incidents for... the EE brand by 50%. The platform gave BT fast root-cause analysis and deep visibility into their IT environment. Teams now make better decisions with AI insights and have less manual work. BT reports fewer callouts and better sleep at night thanks to Dynatrace.
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Dynatrace helped BT Digital transform its service operations. BT replaced 16 monitoring tools with one unified platform. Dynatrace enabled real-time... issue detection and reduced mean time to investigate by up to 90%. The solution improved stability during major product launches. BT expects to save £28 million by 2027 and double team productivity. The platform supports BT's goal of delivering better customer experiences.
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Dynatrace helped TELUS move from reactive to proactive system monitoring. TELUS used Dynatrace dashboards and real user monitoring to track... customer experience in real time, especially during Black Friday. Teams resolved issues faster and improved collaboration. Live Debugger cut developer manual effort by up to 96%. Application Security reduced open vulnerabilities by 30% and distinct vulnerabilities by 40%. TELUS gained better visibility, faster innovation, and improved security across its IT environment.
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Dynatrace helped BT improve digital experience and reduce service downtime. BT used Dynatrace to quickly find and fix problems in... their IT systems. This led to a 50% reduction in digital incidents and service outages for the EE brand. The team gained better visibility and could make faster decisions. Dynatrace was easy to install and made operations more stable.
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Dynatrace helped Deutsche Telekom improve its mobile app for customers in Germany, Austria, and Switzerland. The company reduced root cause... analysis time by 61%, from 3.3 hours to 1 hour. Mean time to resolve issues dropped by 75%, from 4 hours to 1 hour. Teams now work better together with a single view of data. The app is now rated the best among telecom providers in these countries.
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Dynatrace helped TELUS improve customer satisfaction by providing full observability across their technology stack. TELUS reduced mean time to repair... by 45% and cut deployment time from 600 to 20 minutes. The platform enabled faster cloud adoption, better code quality, and more secure software. TELUS teams now work more efficiently and proactively, leading to better business results.
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Dynatrace helped BT Digital transform its service operations. BT replaced 16 monitoring tools with one unified platform. The team now... finds root causes up to 90% faster. Dynatrace enabled real-time problem detection, stopping issues before they affect customers. BT improved stability during major product launches and aims to save £28 million by 2027. Productivity doubled as teams focus on high-value work.
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Dynatrace gives INAIL end-to-end visibility across all applications and infrastructure. The platform helps INAIL resolve issues within an hour of... identification. Application performance monitoring and digital experience monitoring improve user experience. The Service Control Room uses Dynatrace to prevent anomalies and speed up incident resolution. INAIL plans to expand Dynatrace coverage to application security and log management.
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Dynatrace helped the State of Michigan save $4. 4 million over five years. The platform unified monitoring for 1,700+ applications...across 20 agencies. Staff found and fixed issues in minutes, not weeks. Teams now spend less time on manual work and more on new digital services. Dynatrace's automation improved service reliability and made compliance easier. The state reduced support staff and contractor costs by $2 million.
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Dynatrace helped the State of Minnesota cut service incident costs by 85%. The IT teams gained real-time visibility and a... single source of truth. This improved collaboration and reduced problem resolution from days to hours. Dynatrace's AIOps and automation made citizen services more reliable. The platform boosted trust and enhanced digital experiences for 5.75 million citizens.
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Dynatrace helped the state of Minnesota improve citizen trust by providing full transparency across their IT environment. Minnesota IT Services... used Dynatrace to break down silos and enable teams to solve problems faster. The AIOps features reduced service disruption costs by 85%. Complex issues now resolve in 2 to 3 hours instead of days. Citizens get more reliable online services and better user experiences.
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Dynatrace helped Dubai Customs improve the performance of its Mirsal applications. The solution replaced legacy monitoring tools and gave real-time,... end-to-end observability. Dubai Customs reduced performance tests per release by 90%, from 30 to 3. Release cycles are now 70% faster. Customer service improved with proactive issue resolution. Dubai Customs achieved a 91.8% Customer Happiness Index and became a top three Dubai Government entity.
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Dynatrace helps INAIL improve digital service quality and observability. INAIL uses Dynatrace for end-to-end monitoring of applications and infrastructure. The... platform lets teams find and fix problems fast, often within an hour. This reduces downtime and improves user experience. INAIL now has better insight into service availability and performance.
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Dynatrace helped Pasco County improve digital service reliability and security. The county set up an integrated network operations and security... center using Dynatrace as the core platform. Teams reduced major outages by over 50% in 12 months and cut mean-time-to-resolution by more than half. Customer satisfaction scores increased by up to 6% in several categories. Staff morale improved as fire drills decreased and teams focused on strategic work.
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Dynatrace gives INAIL full visibility into all applications and infrastructure. This helps INAIL spot critical issues and monitor database performance.... With Dynatrace, INAIL solves problems within one hour of detection. The platform improves teamwork between IT and operations. INAIL now delivers reliable digital services for citizens.
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Dynatrace gave Abercrombie & Fitch instant full-stack observability across Red Hat OpenShift in hours. The retailer needed to modernize its... e-commerce platform and move to a microservices architecture. Dynatrace's AI-powered platform provided automatic instrumentation, faster transformation, and seamless collaboration for IT teams. Abercrombie & Fitch reduced deployment time from days to hours and improved software stability with AI-powered quality gates. The solution enabled rapid onboarding and greater operational efficiency.
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Dynatrace helps Next improve customer experience on its website and app. Next uses Dynatrace for real user monitoring and session... replay. This lets Next find and fix customer issues fast. Teams use Dynatrace to work together and keep customers happy. Dynatrace also helps Next spot and stop fraud in real time. Next can innovate quickly and keep its online business growing.
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Dynatrace helped Rack Room Shoes boost online conversions by 25%. The retailer faced challenges with digital transformation and hybrid cloud... complexity. Dynatrace provided full-stack observability and AI-powered insights. Teams used session replay to optimize user journeys. IT, DevOps, and digital teams gained 30% more time for innovation. The solution improved collaboration and customer experience.
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Dynatrace gives Kroger full-stack observability with a single agent. Kroger reduced support tickets from 700 to 7 per week after... launching a new app. Dynatrace's AI provides precise answers about performance issues. Teams now collaborate better and focus more on innovation. Kroger eliminated the need for multiple monitoring tools and agents.
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Dynatrace helps Next improve customer experience on its website and app. Next uses Dynatrace for real-time monitoring and session replay.... This lets teams quickly find and fix problems for customers. Next can spot fraud attempts and protect users. Teams across customer service, marketing, and IT use Dynatrace to work better together. Next says customers are impressed by the insights and service they now provide.
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Dynatrace helps Next improve customer experiences in the UK and worldwide. Next uses Dynatrace for deep visibility into customer journeys.... This lets them innovate faster and reduce risk. Teams work better together on a unified platform. Customers are surprised and delighted by the improved service.
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Dynatrace helped XXXLutz, a leading European furniture retailer, improve its omnichannel customer journeys. The company used Dynatrace to gain full... visibility across its complex technology stack. Checkout times dropped from ten seconds to three. Teams now solve problems faster and work better together. Customer satisfaction and loyalty increased. Data-driven insights from Grail support better business decisions and higher revenue.
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Dynatrace helped EDF, a leading UK energy provider, improve customer satisfaction and digital experiences. EDF used Dynatrace to resolve issues... faster, modernize its technology stack, and launch new products like 'Beat the Peak.' The platform enabled engineers to access real-time observability data, driving innovation and a shift to a DevOps model. EDF also improved resource allocation and empowered teams to own their products, supporting its Net Zero goals.
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Dynatrace helps InPost manage its complex hybrid IT environment. InPost uses Dynatrace for advanced observability, business analytics, and process visualization.... The platform enables faster issue resolution, improved customer experiences, and supports international expansion. Dynatrace's real-user monitoring and synthetic testing help InPost handle 50% more traffic. InPost benefits from automated root-cause analysis and detailed visualization of business processes.
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Dynatrace SaaS helped National Grid cut observability total cost of ownership by 18%. The company migrated from Dynatrace Managed to... SaaS in just six months. This move improved third-party collaboration and gave vendors real-time access to observability data. National Grid reduced mean time to resolve issues by over 50%. Teams now spend less time on maintenance and more on innovation, supporting digital transformation.
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Dynatrace helped Horizon Power deliver reliable energy to remote communities. Horizon Power used Dynatrace Infrastructure Observability and Security Platform to... get deep visibility into their IT systems. The platform let teams find and fix problems in seconds, not days. This reduced customer disruptions and stress for IT staff. Dynatrace also gave real-time insights into the cost of outages, helping Horizon Power focus on important issues and drive innovation.
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Dynatrace helps InPost manage modern parcel delivery and expand internationally. InPost uses Dynatrace for business analytics, process visualization, and real-time... monitoring. The platform gives InPost detailed views of their hybrid IT environment and helps find problems fast. InPost can now handle 50% more data traffic and improve customer satisfaction. About 400 people at InPost use Dynatrace daily to support reliable, fast service.
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Dynatrace SaaS helped National Grid cut total observability costs by 18%. National Grid moved from Dynatrace Managed to SaaS in... just 6 months. The switch improved collaboration with partners and vendors. National Grid no longer needs to maintain separate systems for the UK and US. Mean time to resolve issues improved by over 50%. Teams now spend less time on maintenance and more on innovation.
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Dynatrace helped Provinzial, Germany’s second largest public insurer, simplify its IT operations. Provinzial replaced 10 monitoring tools with one unified... observability platform. The company improved collaboration by giving all IT teams shared access to service insights. Dynatrace’s AI and automation features let Provinzial find and fix problems faster. Provinzial reduced mean time to resolution and cut operational costs by moving to SaaS. The insurer now delivers stable digital services to 5 million customers.
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Dynatrace helps Vitality, a UK health and life insurance provider, deliver better digital experiences for its members. Vitality used Dynatrace... to cut partner integration times from three months to three weeks. The AI-powered platform enabled proactive customer support, reducing customer churn by 65%. IT teams now focus more on innovation, as Dynatrace automates problem detection and resolution. These improvements boost customer loyalty and protect Vitality’s business results.
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Dynatrace helped Provinzial, a leading German insurance company, improve business efficiency and transform digital insurance services. Provinzial consolidated 10 monitoring... tools into one platform, making IT management easier and cutting costs. The Dynatrace platform uses AI to quickly find and fix problems, keeping services running for 5 million customers. Teams now work better together with shared insights and faster problem-solving. Provinzial expects more savings by moving from managed to SaaS with Dynatrace.
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Dynatrace helped Al Rajhi Takaful improve insurance renewals by up to 80%. The company used Dynatrace for real-time visibility into... customer journeys. This let teams quickly find and fix problems, cutting root cause analysis from 10 hours to 15 minutes. Al Rajhi Takaful reduced its monitoring tools from five to two. Application response times dropped from eight seconds to under one second. These changes made customer journeys smoother and boosted business results.
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Dynatrace helped OneStream cut incident volume and save seven figures in 12 months. The unified observability platform replaced multiple tools,... reducing costs and manual troubleshooting. OneStream improved Azure resource allocation and resolved issues faster. Teams now collaborate better using a single pane of glass. Dynatrace's security features support compliance for financial data.
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Dynatrace helped SAP cut mean time to discover issues by 99%. SAP used Dynatrace to consolidate 10 monitoring tools into... one unified observability platform. This reduced manual work and let SAP grow its CX business without raising operational costs. Service-level agreement violations dropped from 16% to 0.1%. SAP also saw a 66% decrease in service tickets, improving customer experience and business insight.
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Dynatrace helped OneStream, a leader in financial planning software, simplify its cloud architecture and improve platform performance. OneStream used Dynatrace... for full-stack observability, reducing manual log analysis and speeding up problem resolution. The switch led to fewer escalations and cost savings in the seven-figure USD range. OneStream also consolidated tools, cut operating costs, and improved collaboration across teams. Dynatrace's security features ensured compliance with strict financial regulations.
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Dynatrace helped U-Haul improve operational efficiency by consolidating multiple monitoring tools into one platform. U-Haul gained instant observability and AI-powered... insights, making it easier to spot and fix IT issues. The team now spends less time troubleshooting and more time on innovation. Dynatrace's automation and full-stack visibility support smarter business decisions and better customer experiences.
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Dynatrace helped Aeroporti di Roma improve airport operations. The company unified observability and security data across its hybrid cloud. This... reduced the time to prioritize problems by 70%. Over 99% of daily flights now run on time. 90% of travelers clear security in three minutes. ADR can now fix issues faster and keep passengers satisfied.
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Dynatrace helped U-Haul manage its complex software and cloud systems. U-Haul used Dynatrace to get automatic and intelligent observability. This... made it easier to find and fix problems fast. Teams stopped wasting time in war rooms and improved their work/life balance. U-Haul used Session Replay to see how customers use their apps and fix issues. Dynatrace helped U-Haul improve customer experience and increase revenue.
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Dynatrace helps Wiley simplify its complex cloud-native environment. Wiley uses Dynatrace for deep observability and advanced AIOps. The platform lets... teams find and fix issues faster, freeing time for innovation. Dynatrace unifies data, breaks down silos, and improves collaboration. Wiley delivers seamless, 24/7 access to research and education content worldwide.
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Dynatrace helped Queen Mary University of London modernize its digital strategy. The university replaced 30 monitoring tools with Dynatrace, gaining... a unified view and reducing daily alerts from hundreds to about 20. This improved uptime during student enrolment and supported higher student intake. Real-time insights from Dynatrace enabled smarter, data-driven decisions and proactive IT management. The solution also helped the university move toward its smart campus vision and improve student experiences.
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Dynatrace gives WGU a unified view of its e-learning platforms. WGU uses Dynatrace to spot and fix issues before students... are affected. The platform's automated root-cause analysis helps WGU resolve problems faster. Students now get seamless, always-on access to learning resources. WGU's engineering team can proactively maintain performance and minimize disruptions. Dynatrace's intelligent observability improves student experiences and system reliability.
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Dynatrace helped Basware cut manual problem analysis by 40% and reduce production defects by 12. 5%. Basware, a global procure-to-pay...and e-invoicing provider, needed to scale fast and improve user experience. Dynatrace replaced fragmented monitoring tools with a single source of truth and AI-powered insights. This enabled faster innovation, better cloud scalability, and rapid onboarding of new customers. Basware now delivers higher quality services and resolves issues before they impact users.
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Dynatrace helps Sardegna IT monitor and manage over 1. 6 million electronic health records. The company uses Dynatrace for deep...observability and real-time issue detection. With Dynatrace, Sardegna IT resolves 90% of issues in less than 10 minutes. This leads to more efficient digital health services for citizens. The platform also improves collaboration among service stakeholders.
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Dynatrace and Keptn helped avodaq speed up its move to Kubernetes by a year. avodaq used Dynatrace’s AI and automation... to build a smart, automated delivery pipeline. This made it easier to release better software and stop bad code from going live. The team now works faster and with more confidence. avodaq’s consultants use what they learned to help their own customers with cloud operations.
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Dynatrace helped Meliá Hotels International double digital transactions, growing from 40% to over 80% during the pandemic. The platform's AI-powered... observability cut troubleshooting from hours to minutes. Meliá improved guest experience and operational efficiency by quickly finding and fixing issues. Teams now focus more on digital innovation and customer care. Dynatrace supports Meliá's cloud-native transformation and scalable hotel booking services.
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Dynatrace helped Meliá Hotels International speed up its digital transformation. Meliá moved its critical apps to the cloud to handle... a surge in travel demand. Dynatrace gave them fast, AI-powered insights into user experience. Teams now solve problems in minutes instead of hours. This lets staff focus on innovation and better guest service.
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Dynatrace helped Village Roadshow protect $5 million in revenue during the record-breaking "Barbenheimer" opening weekend. The unified observability platform let... Village Roadshow quickly find and fix ticketing system issues before peak demand. Teams no longer work late nights or weekends to resolve outages. Dynatrace improved operational efficiency and boosted team morale. Village Roadshow avoided costly new investments and now resolves problems before they impact customers.
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Dynatrace was installed at Racing and Wagering Western Australia in one day. The team quickly found issues, including one in... a high value channel. Dynatrace gave real-time observability and AI-powered root-cause detection. Performance test analysis dropped from four days to real time. Teams now collaborate better and accelerate cloud migration with AWS. RWWA gained confidence in scaling and improved customer experience.
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Dynatrace helped DISH improve customer experience by providing advanced observability and real-time AI-powered root-cause analysis. DISH replaced three monitoring tools... with Dynatrace, making their IT environment simpler and more efficient. The solution enabled DISH to solve problems before they affected customers. Over 300 employees requested access to Dynatrace within a month. DISH now delivers better service quality and faster issue resolution.
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Dynatrace helped Piksel manage its complex cloud environment for the Piksel Palette video platform. Piksel struggled with slow root cause... analysis and limited visibility, which slowed innovation. After adopting Dynatrace, Piksel gained instant diagnostics and AI-powered insights. The time to find root causes dropped from a week to minutes. Developers became more productive and innovation sped up. Piksel now solves problems before they impact customers.
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Dynatrace helped CareSource boost observability insights adoption by 450%. The platform enabled CareSource to instrument over 600 applications in 60... days. Service uptime for prior authorization processes increased to 99%. Automation with Dynatrace led to a 30% reduction in mean time to resolution. Consolidating monitoring tools set CareSource on track to save nearly $1 million over three years.
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Dynatrace helped Arada, a leading real estate developer, speed up digital transformation and support rapid growth. Arada used Dynatrace for... end-to-end observability across its Azure cloud, improving reliability and customer experience. With Dynatrace, Arada cut mean time to resolve issues from days to just one hour, saving $154,000 in eight months. The platform enabled faster innovation and gave business leaders real-time insights into revenue and growth. Customers now enjoy seamless, reliable digital services.
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Dynatrace helped Coca-Cola Hellenic Beverage Company improve IT support and system resilience. The company used Dynatrace to get real-time visibility... into its complex IT environment. This led to a 30% reduction in mean time to resolution and a 10% drop in user-facing incidents within months. Teams now resolve issues faster and work better with vendors. The unified platform gives actionable insights, making operations more reliable and efficient.
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Dynatrace helps Aeroporti di Roma improve the passenger experience at Italy's largest airports. The platform unifies observability and security data,... reducing manual triaging time by 70%. ADR processes 90% of travelers through security in 3 minutes and ensures over 99% of daily flights are on time. Dynatrace automates ticketing, root cause analysis, and vulnerability management. This leads to faster resolutions and more reliable airport services.
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Dynatrace helped Air Canada improve digital performance monitoring across a complex IT environment. The airline gained full visibility into applications... and infrastructure, leading to faster issue resolution and better user experience. Dynatrace enabled proactive support, letting IT contact users before issues were reported. The platform revealed previously undetected problems, driving continuous optimization. Air Canada saw a cultural shift, with teams more engaged in performance monitoring and service excellence.
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Dynatrace helps Air France-KLM deliver seamless and sustainable flying experiences. The airline needed better IT monitoring to avoid flight disruptions... and support its digital transformation. Dynatrace provides AI-powered observability, fast root-cause detection, and cloud readiness. Air France-KLM now resolves issues faster, eliminates war rooms, and supports a smooth migration to sustainable cloud data centers. This leads to better customer service, higher efficiency, and more reliable operations.
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Dynatrace helped American Fidelity gain full visibility into its hybrid multicloud environment. Before Dynatrace, the company struggled with blind spots... and manual root cause analysis for its customer-facing systems. Dynatrace provided a single source of truth and end-to-end insights, consolidating multiple monitoring tools. Its AI capabilities enabled precise root cause analysis among 300,000 dependencies. Alexa integration and real-time chat support improved team efficiency and service quality.
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Dynatrace helped Carnival Cruise Line move to the cloud with confidence. Before, Carnival used many legacy monitoring tools that gave... too many false alerts. With Dynatrace, they got a single view of their IT systems. The AI in Dynatrace cut out false positives and let teams focus on business results. Carnival can now test new builds against old ones and deploy faster. This improved digital performance and supported their cloud migration.
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Dynatrace helped Clario improve its clinical trials platform. Clario faced rapid growth and complex systems as it moved to cloud... native architecture. Dynatrace provided fast, unified monitoring and AI-powered insights. Clario gained traceability, automated quality gates, and shift-left testing. Developers now catch issues early and improve code quality. The platform supports safer clinical trials and better patient outcomes.
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Dynatrace helped Park ‘N Fly speed up innovation by up to 43%. The company used Dynatrace for AI-driven insights and... full-stack observability in its cloud-native environment. Park ‘N Fly improved customer experience and released new features faster. The team saw a 29% faster development cadence and delivered 43% more story points in peak sprints. Dynatrace made it easy to spot and fix problems, helping both IT and business teams work better together.
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Dynatrace helped SAP improve cloud operations for its customer experience (CX) business. SAP used Dynatrace to combine monitoring tools and... automate processes. This reduced manual work and improved performance for SAP customers. SAP cut mean time to discover issues by 99% and reduced service tickets by 66%. Service-level agreement violations dropped from 16% to 0.1%. SAP can now grow without raising costs.
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Dynatrace helps Spirit Airlines deliver seamless digital guest experiences. Spirit uses Dynatrace for end-to-end observability, AIOps, and automation. The platform... gives Spirit faster issue resolution and deep insights into customer journeys. Dynatrace monitors both internal systems and third-party services. Spirit also uses Grail to analyze data from airport kiosks. This helps Spirit improve guest experiences and keep fares affordable.
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