LogicMonitor Platform Overview

LogicMonitor-platform offers comprehensive monitoring and observability for complex IT infrastructures. LM Envision unites these capabilities for enterprise clarity.

Use Cases

Customers recommend Workflow Management, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using LogicMonitor Platform.

Other use cases:

  • Collaboration
  • Communication Management
  • Training & Onboarding
  • Competitive Intelligence
  • Helpdesk Management
  • Contact List Management
  • Contract Management
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using LogicMonitor Platform.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Internal Communications
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LogicMonitor Platform Use-Cases and Business Priorities: Customer Satisfaction Data

LogicMonitor Platform works with different mediums / channels such as Offline.

LogicMonitor Platform's features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and LogicMonitor Platform support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also LogicMonitor Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It helps us see where a problem is happening and also sends emails to open tickets for our help desk people...." Peer review by Scott Harkless, Operations Team Lead, Health Care Logistics

Peer review evidence (same sources as the product rating summary)

"...Set goals and defined company standards, groups (infrastructure and devops/Dev) and the workflows for all monitoring, alerting and tuning processes Fabulous partnership with the Account Manager(Marikate L is great) and support teams...." Peer review by Jesse H, IT Manager, Global Infrastructure Services
"...A natural consequence of long term performance data is being able to provide a longer term view of the health of our environment and demonstrate how our engagement has contributed to stability and performance...." Peer review by Julio M., Computer Software
"...A survey conducted by the LogicMonitor provides some interesting points to consider: Due to the advantages mentioned above, 83% of business systems are forecast to be deployed in varying cloud platforms by 2020...." AWS vs Heroku: Which Cloud Platform Is Better?

LogicMonitor Platform, SalesScreen, Performyard, Lattice, Arcade, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LogicMonitor Platform

Top Industries

  • Information Technology and Services
  • Computer Software
  • Automotive

Popular in

  • Mid Market
  • Enterprise
  • Small Business

LogicMonitor Platform is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Mid Market, Enterprise, and Small Business.

LogicMonitor Platform Customer wins, Customer success stories, Case studies

Why is LogicMonitor Platform the best choice for Engagement Management?

What benefits does LogicMonitor Platform offer for Forecasting?

What solutions does LogicMonitor Platform provide for Collaboration?

What makes LogicMonitor Platform ideal for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well LogicMonitor Platform solved their Sales Performance Management needs. Cuspera uses 1924 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

 

State of California - Government - Very Large

LogicMonitor Secures Software Licensing Program Contract to Deliver Hybrid Observability Solution to Public Sector Agencies

Sacramento, USA

LogicMonitor has secured a software licensing program contract with the state of California, enabling public sector agencies to adopt its SaaS-based hybrid observability platform. This contract facil...itates IT infrastructure monitoring and modernization, offering significant discounts and seamless implementation through authorized resellers. The initiative aims to enhance service delivery and innovation across state and local governments.

Read on →
 

HBR Consulting - Legal - Large

LogicMonitor Expands Reach in Legal Industry Through Strategic Opportunity with HBR Consulting’s Managed Services

Chicago, USA

LogicMonitor has partnered with HBR Consulting to expand its reach in the legal industry. HBR Consulting, having acquired Keno Kozie, will migrate its legacy monitoring platforms to LogicMonitor's cl...oud-based observability technology. This collaboration aims to enhance HBR's managed services by providing robust cloud environment monitoring and real-time network performance insights for legal clients.

Read on →
 

Total Economic Impact Study Finds LogicMonitor Edwin AI Delivered 313% ROI and Payback in 6 Months or Less

LogicMonitor's Edwin AI achieved a 313% ROI and $2.7M NPV, with payback in under six months, according to a Forrester study. The AI solution reduced alert noise, improved incident response, and enhan...ced SLA performance, demonstrating significant operational gains for enterprises.

Read on →

Zenconnect - Information Technology And Services - Small

LogicMonitor helped Zenconnect, a Paris-based managed service provider, scale fast using SaaS-based monitoring. Zenconnect needed a tool to support growth and cover many devices and services. With Lo...gicMonitor, they replaced all other tools and now support big brands like Five Guys and Burger King France. The platform brought all their applications into one place. This improved agility and made it easier to manage large clients.

Rentalcars.com - Transportation/Trucking/Railroad - Very Large

LogicMonitor helped Rentalcars.com manage 8 million bookings yearly in 160 countries. Their old Nagios-based monitoring could not keep up with rapid growth and 1,600 virtual machines. LogicMonitor de...ployed quickly and improved AWS monitoring. DevOps teams now focus on customer experience, not monitoring infrastructure. Always-on chat support helped developers work better together.

HID Global - Technology - Large

LogicMonitor helped HID Global monitor 2,500 cloud resources and 1,500 devices. The company needed better visibility into Kubernetes clusters and containerized applications. Previous tools like Prome...theus and Grafana did not provide enough insight. LogicMonitor offered unified infrastructure monitoring and Kubernetes support. This improved performance and uptime for HID Global's microservices.

Frequently Asked Questions (FAQ)

What buyers ask before choosing LogicMonitor Platform

What is LogicMonitor Platform used for?

LogicMonitor Platform is a Sales Performance Management Software mainly used by its customers to Scale Best Practices and Improve ROI by Workflow Management, Engagement Management and Forecasting .

What are the top features of LogicMonitor Platform?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of LogicMonitor Platform.

Who uses LogicMonitor Platform?

LogicMonitor Platform is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are LogicMonitor Platform alternatives?

SalesScreen, Performyard, Lattice and Arcade are popular alternatives for LogicMonitor Platform.

Where is LogicMonitor Platform located?

LogicMonitor Platform is headquartered at Santa Barbara, CA.
lightning

Peers used LogicMonitor Platform for workflow management and engagement management

LogicMonitor Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5

Read Reviews (4)
Analytics

4.68/5

Read Reviews (61)
Custom Reports

3.74/5

Read Reviews (307)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5

Read Reviews (4)
Analytics

4.68/5

Read Reviews (61)
Custom Reports

3.74/5

Read Reviews (307)

Software Failure Risk Guidance

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for LogicMonitor Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for LogicMonitor Platform

LogicMonitor Inc News

Awards

LogicMonitor Earns Designation as a Great Place to Work-Certified™ Company

LogicMonitor has been recognized as a Great Place to Work-Certifiedâ„¢ company, highlighting its strong workplace culture and employee satisfaction. The certification, based on employee feedback, indicates that 97% of employees are proud to work at LogicMonitor, reinforcing the company's commitment to customer service and employee engagement.

Awards

Kevin McGibben of LogicMonitor Recognized on CRN’s List of Top 100 Executives

Kevin McGibben, CEO of LogicMonitor, has been recognized on CRN's 2017 list of Top 100 Executives for his leadership in the IT channel and his role in expanding LogicMonitor's SaaS-based infrastructure monitoring platform. The recognition highlights his impact on the technology industry and the company's growth in the service provider sector.

Product

LogicMonitor’s Kubernetes Container Monitoring Delivers Superior Insight for DevOps Environments

LogicMonitor introduces Kubernetes container monitoring and LM Service Insightâ„¢ to enhance DevOps environments. These innovations provide comprehensive metrics, automate resource management, and improve service performance visibility, aiding in the optimization of microservices and containerized applications.

Awards

LogicMonitor Leader Earns CRN Channel Chiefs Recognition for Fourth Consecutive Year

LogicMonitor's Michael Tarbet, Global Vice President, MSP & Channel, has been recognized on CRN's 2023 Channel Chiefs list for the fourth consecutive year. This recognition highlights his leadership in advancing LogicMonitor's channel strategies and expanding its partner network. The Channel Chiefs list honors IT executives who excel in building strong channel ecosystems.

LogicMonitor Inc Profile

Company Name

LogicMonitor Inc

HQ Location

Santa Barbara, CA

Employees

101-250

Social

Financials

M&A