AlertOps Overview
This is a summary of the comprehensive capabilities and benefits of AlertOps based on over 853 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
AlertOps, VictorOps, GoTo Resolve, xMatters, Issuetrak, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if AlertOps is right for your needs? Our Cuspera AI engine can evaluate how AlertOps fits your specific business needs, industry, and context. Get your personalized assessment report today.
AlertOps supports business activities such as:
- Workflow Management
- Collaboration
- Communication Management
- Helpdesk Management
- Engagement Management
AlertOps can help you with many business goals, such as Scale Best Practices, Improve Stakeholder Relations, and Improve Efficiency. It can help manage these activities if you use Phone Calls Mobile and E-Mail for these needs. As a solution, AlertOps's capabilities include Alerts: Popups & Notifications, Personalization, Ticketing, etc.
AlertOps Information Technology and Services Vertical is its biggest customer base.
Reviews
"...I like the ability to have multiple workflows, schedules and various integrations for out of band notifications, ensures we have an option for any situation. ..." AlertOps Turbocharges Your CI/CD Processes
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well AlertOps solved their Help Desk needs. Cuspera uses 853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Scale Best Practices and Improve Stakeholder Relations are the most popular business priorities peers achieved using AlertOps.
Use Cases
Peers recommend Workflow Management , Collaboration , Communication Management , as the business use cases that they have been most satisfied while using AlertOps.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
3.85/5 ★ |
"...I like the ability to have multiple workflows, schedules and various integrations for out of band notifications, ensures we have an option for any situation. ..." AlertOps Turbocharges Your CI/CD Processes |
| Collaboration with Phone Calls and Mobile |
4.87/5 ★ |
"...Drive Real-Time Communication and Collaboration...." AlertOps Turbocharges Your CI/CD Processes |
| Communication Management with E-Mail and Phone Calls |
4.64/5 ★ |
"...With an enterprise approach, you'll be able to send Engineers technical messages while sending C-levels, Partners, Customers separate human-readable notifications to keep them in the loop during the course of the incident leaving your engineers space to focus on resolution. ..." Major Incident Management Solutions for MSPs |
| sending & publishing communications |
4.45/5 ★ |
"...Send group emails, group texts, and group phone calls to primary phone numbers...." Advanced Features for IT & Ops Teams |
| tracking & monitoring communications |
4.21/5 ★ |
"...Its Live Call Routing system allows users to route calls to multiple teams in real time and track every call interaction...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
3.85/5 ★ |
"...I like the ability to have multiple workflows, schedules and various integrations for out of band notifications, ensures we have an option for any situation. ..." AlertOps Turbocharges Your CI/CD Processes |
|
| Collaboration with Phone Calls and Mobile |
4.87/5 ★ |
"...Drive Real-Time Communication and Collaboration...." AlertOps Turbocharges Your CI/CD Processes |
|
| Communication Management with E-Mail and Phone Calls |
4.64/5 ★ |
"...With an enterprise approach, you'll be able to send Engineers technical messages while sending C-levels, Partners, Customers separate human-readable notifications to keep them in the loop during the course of the incident leaving your engineers space to focus on resolution. ..." Major Incident Management Solutions for MSPs |
|
| sending & publishing communications |
4.64/5 ★ |
| tracking & monitoring communications |
4.64/5 ★ |
17+ more Business Use Cases
Our AI advisor, Wyz, harnessed 853 insights from peers and experts to help you assess how these AlertOps use cases fit your Help Desk needs.
Frequently Asked Questions(FAQ)
for AlertOps
What is AlertOps used for?
What are the top features of AlertOps?
Who uses AlertOps?
What are AlertOps alternatives?
Where is AlertOps located?
Popular Business Setting
for AlertOps
Top Industries
- Information Technology and Services
- Internet
- Computer Software
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used AlertOps to Scale best practices and Improve stakeholder relations
AlertOps Alternatives
Peer and Expert Opinion on Features
for AlertOps
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (188) |
| Personalization | Read Reviews (28) |
| Ticketing | Read Reviews (26) |
| Templates | Read Reviews (13) |
| Dashboard | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (188) |
| Personalization | Read Reviews (28) |
| Ticketing | Read Reviews (26) |
| Templates | Read Reviews (13) |
| Dashboard | Read Reviews (12) |
IT and Other Capabilities
for AlertOps
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (41) |
| Data Export | Read Reviews (30) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (41) |
| Data Export | Read Reviews (30) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (145) |
| Phone Support | Read Reviews (17) |
| Chat Support | Read Reviews (9) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (145) |
| Phone Support | Read Reviews (17) |
| Chat Support | Read Reviews (9) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (78) |
| Analytics | Read Reviews (21) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (78) |
| Analytics | Read Reviews (21) |
Software Failure Risk Guidance
?for AlertOps
Overall Risk Meter
Top Failure Risks for AlertOps
Vendor Profile Details
Company Name
AlertOps
Company Website
https://alertops.com/HQ Location
125 Fairfield Way, Suite # 330, Bloomingdale, IL 60108, US
Employees
11-50
Social
Financials
PRIVATE
Get a personalised risk report for AlertOps
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
AlertOps may get in touch with you regarding your request.
Request Custom Quote
AlertOps will get in touch with you regarding your request.