Service Creatio Overview
Service-creatio is a no-code, intelligent service management platform designed to boost customer satisfaction. It offers a full-cycle solution with maximum flexibility.
Use Cases
Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using Service Creatio.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Service Creatio.
Service Creatio Use-Cases and Business Priorities: Customer Satisfaction Data
Service Creatio works with different mediums / channels such as Phone Calls. and E-Mail.
Service Creatio's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Service Creatio support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Service Creatio analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Ease of setup and tailoring to our business, value for money, excellent customer service, and having the ability to track all customer interactions and communications and analyze the campaign effectiveness with dashboards...." Peer review by Vanessa S., Marketing Director, Professional Training & Coaching
Service Creatio, Cayzu Help Desk, Qminder, VictorOps, LiveAgent, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Service Creatio
Top Industries
- Computer Software
- Information Technology and Services
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Enterprise
Service Creatio is popular in Computer Software, Information Technology And Services, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Service Creatio Use Cases
What benefits does Service Creatio offer for Engagement Management?
What Are the key features of Service Creatio for Communication Management?
How can Service Creatio enhance your Campaign Management process?
What benefits does Service Creatio offer for Forecasting?
How efficiently Does Service Creatio manage your Customer Case Management?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Service Creatio solved their Help Desk needs. Cuspera uses 504 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Nucleus
Frequently Asked Questions(FAQ)
for Service Creatio
What is Service Creatio?
Service Creatio is a comprehensive cloud solution that allows the management of customer requests and automates service operations by following predefined processes for full-cycle service management.
Service Creatio keeps the information on all the customers in a unified database, and intelligent data scientist enriches the system with available information from the open sources. Users are also able to automate the contact center, allowing service agents to more effectively manage their daily tasks in a single-window interface, and allowing supervisors to easily track the performance of service reps.
Key features include contact management and communication tools, case management, knowledge management, synchronization tools and a system designer.
What is Service Creatio used for?
What are the top features of Service Creatio?
Who uses Service Creatio?
What are Service Creatio alternatives?
Where is Service Creatio located?
Peers used Service Creatio for engagement management and communication management
Service Creatio Competitors
Service Creatio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
Software Failure Risk Guidance
?for Service Creatio
Overall Risk Meter
Top Failure Risks for Service Creatio
Creatio News
Bits In Glass Joins Creatio as Premier Partner to Advance Innovation in Manufacturing & Distribution
Bits In Glass has joined Creatio as a Premier Partner to drive innovation in the manufacturing and distribution sectors. This partnership will combine Bits In Glasss expertise with Creatios AI-native no-code workflow automation and CRM platform, aiming to deliver advanced digital transformation solutions for manufacturers and distributors.
Creatio and Cloudonia Ltd Partner to Drive Business Automation in Retail and FMCG
Creatio and Cloudonia Ltd have formed a partnership to deliver business automation solutions for retail and FMCG sectors. The collaboration aims to leverage Creatios no-code CRM and workflow automation platform to enhance operational efficiency and digital transformation for retailers and fast-moving consumer goods companies.
Creatio Names Praesto Consulting as Premier Partner, Advancing Strategic Growth Across the UK and North America
Creatio has named Praesto Consulting as a Premier Partner, strengthening its strategic presence in the UK and North America. This partnership aims to accelerate growth and expand the reach of Creatios no-code workflow automation and CRM solutions across key markets.
CloudWave Inc. Partners with Creatio to Propel AI-Powered Digital Transformation Across Enterprises
CloudWave Inc. and Creatio have announced a partnership to accelerate AI-powered digital transformation for enterprises. The collaboration will combine CloudWaves expertise with Creatios no-code platform for workflow automation and CRM, aiming to deliver advanced AI solutions that streamline business processes and enhance operational efficiency.
Creatio Profile
HQ Location
280 Summer St., 6th Floor, Boston, MA 02210
Employees
501-1000
Social
Financials
PRIVATE
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