Qminder: Product updates, Customer stories, and Insights | 2026 Cuspera

Qminder helped Adelaide Family Photography manage Santa Photography queues at Burnside Village. Long wait times made families unhappy, so they needed a better system. Qminder's digital queue let pare...nts sign in on an iPad and get SMS updates. Kids heard their names called, making the experience special. Parents used wait time to shop instead of standing in line. The new system made the event smoother and more fun for everyone.
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Qminder helped Cure 4 The Kids Foundation improve patient check-in and queue management. Before Qminder, they used a clipboard sign-in sheet and could not track wait times well. With Qminder, they no...w record when patients arrive and finish paperwork. Managers use the dashboard to monitor real-time performance. The front desk team works more efficiently because their activity is tracked. Analytics from Qminder help improve service and staff performance.
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Qminder helped LHV, Estonia’s largest financial group, manage queues for over 170,000 clients. LHV used Qminder’s digital queue management system to cut wait times by at least one third. The system i...mproved service speed, staff efficiency, and customer experience. Personalized greetings and streamlined check-ins made visits smoother. LHV’s service quality ranked first in Estonia with a 94.1% score.
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Qminder helps Lehman Pipe & Plumbing Supply manage customer queues with an iPad check-in system and TV display. The company serves 70-100 customers daily and uses Qminder to track service data and st...aff performance. Customers sign in on the iPad and wait for their turn, improving order and efficiency. Lehman Pipe reports ongoing improvements in average service and waiting times. The solution supports both English and Spanish, making service accessible to more customers.
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Qminder helped the City of Manhattan Beach move from a manual pen-and-paper sign-in to a digital queue management system. Staff used to spend too much time managing physical sheets, which slowed serv...ice. The city tested several platforms and chose Qminder for its user-friendly features and easy integration. The solution includes self check-in kiosks, a greeter desk, and a wait room TV for live updates. Qminder's analytics tools now help track visitor trends and team performance, making service smarter and more efficient.
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Qminder helps Takealot improve order collection at their pickup points. Takealot faced long wait times and poor crowd management with no queuing system. They needed a solution that combined queue man...agement and service intelligence. Qminder was piloted at the Cape Town warehouse and proved useful during busy seasons. Takealot now uses Qminder’s digital queuing tools, including iPad check-in and analytics, to enhance customer experience and streamline order fulfillment.
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