VictorOps Overview
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Call Management, as the business use cases that they have been most satisfied with while using VictorOps.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using VictorOps.
VictorOps Use-Cases and Business Priorities: Customer Satisfaction Data
VictorOps works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
VictorOps's features include Alerts: Popups & Notifications, Personalization, and Ticketing. and VictorOps support capabilities include Phone Support, Email Support, 24/7 Support, etc. also VictorOps analytics capabilities include Custom Reports, and Analytics.
Reviews
"...very configurable, easy to start and manage calls...." Peer review by User
Peer review evidence (same sources as the product rating summary)
"...This has really made managing alerts and on-call so much easier, and we've always had helpful and friendly support when needed...." Peer review by David R., Sr. Software Support Engineer / Cloud Services Engineer, Computer Software
"...Collaboration...." Peer review by Dmitrii M, Head of IT Administration, Information Technology and Services
"...VictorOps is on-call management with a focus on actually solving the problem...." Peer review by Jurnell Cockhren, Founder, Sophicware
VictorOps, NinjaOne (formerly NinjaRMM), Giva, Cayzu Help Desk, Service Creatio, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for VictorOps
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Mid Market
- Enterprise
- Small Business
VictorOps is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Small Business.
VictorOps Customer wins, Customer success stories, Case studies
What solutions does VictorOps provide for Helpdesk Management?
What makes VictorOps ideal for Collaboration?
How can VictorOps enhance your Sales Call Management process?
What makes VictorOps ideal for Sending & Publishing Communications?
11 buyers and buying teams have used Cuspera to assess how well VictorOps solved their Help Desk needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Frequently Asked Questions (FAQ)
What buyers ask before choosing VictorOps
What are the top features of VictorOps?
Who uses VictorOps?
What are VictorOps alternatives?
Where is VictorOps located?
VictorOps Competitors
VictorOps Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
VictorOps Integrations
VictorOps integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for VictorOps
Software Failure Risk Guidance
?for VictorOps
Overall Risk Meter
Top Failure Risks for VictorOps
Splunk LLC News
Splunk ES Premier Achieves FedRAMP Moderate Certification
Splunk's Enterprise Security Premier edition has achieved FedRAMP Moderate certification, ensuring compliance with stringent federal security controls. This certification allows federal agencies to utilize ES Premier's advanced capabilities, including security orchestration and automated threat analytics, to enhance data integrity and security. Splunk also expands access to its Edge Processor and Ingest Processor for FedRAMP Moderate customers on AWS GovCloud.
Splunk Enterprise RCE (CVE-2026-20253) | ThreatLabz
Splunk disclosed a critical remote code execution vulnerability (CVE-2026-20253) in Splunk Enterprise, affecting versions prior to 10.2.4 and 10.0.7. The vulnerability allows unauthenticated attackers to exploit the PostgreSQL sidecar service via Splunk Web, potentially leading to arbitrary code execution. Users are advised to upgrade to patched versions and implement security measures to mitigate risks.
Active Exploitation of Critical CVE-2026-20253 in Splunk Enterprise ...
A critical vulnerability, CVE-2026-20253, in Splunk Enterprise versions 10.0.0-10.0.6 and 10.2.0-10.2.3, allows unauthenticated remote code execution via the PostgreSQL Sidecar Service. The flaw is actively exploited, necessitating urgent upgrades to versions 10.2.4 or 10.0.7. Organizations should disable the PostgreSQL Sidecar Service if immediate upgrades are not possible, although this may impact certain workflows.
CVE-2026-20253: Splunk Unauthenticated RCE Vulnerability
Splunk has disclosed a critical vulnerability, CVE-2026-20253, affecting its Enterprise and Cloud platforms. This flaw allows unauthenticated remote code execution due to missing authentication controls in the PostgreSQL sidecar service. Rated with a CVSS score of 9.8, it poses a severe threat to unpatched systems. Splunk advises immediate patching to secure environments against potential exploits.
Splunk LLC Profile
Company Name
Splunk LLC
Company Website
https://www.splunk.com/HQ Location
270 Brannan St, San Francisco, California 94107, US
Employees
1001-5000
Social
Financials
IPO