VictorOps Overview
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Call Management, as the business use cases that they have been most satisfied with while using VictorOps.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using VictorOps.
VictorOps Use-Cases and Business Priorities: Customer Satisfaction Data
VictorOps works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
VictorOps's features include Alerts: Popups & Notifications, Personalization, and Ticketing. and VictorOps support capabilities include Phone Support, Email Support, 24/7 Support, etc. also VictorOps analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Great support that helped us setup quickly...." Peer review by Peter W, Chief Operating Officer, Media Production
Peer review evidence (same sources as the product rating summary)
"...Get help from support on initial implementation to speed up the process, they are great and provide a great level of service..." Peer review by Leland G., Hospitality
"...We also get collaboration on this timeline as everyone can post about the incident from victorops' interface or via integrated chatops...." Peer review by Mike P., Computer Software
"...very configurable, easy to start and manage calls...." Peer review by User
VictorOps, Cayzu Help Desk, Appointy, Fluentstream, Smith.ai, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for VictorOps
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Mid Market
- Enterprise
- Small Business
VictorOps is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Small Business.
VictorOps Customer wins, Customer success stories, Case studies
How can VictorOps enhance your Helpdesk Management process?
What benefits does VictorOps offer for Collaboration?
How can VictorOps enhance your Sales Call Management process?
How does VictorOps address your Sending & Publishing Communications Challenges?
11 buyers and buying teams have used Cuspera to assess how well VictorOps solved their Help Desk needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Frequently Asked Questions(FAQ)
for VictorOps
What are the top features of VictorOps?
Who uses VictorOps?
What are VictorOps alternatives?
Where is VictorOps located?
Peers used VictorOps for helpdesk management and collaboration
VictorOps Competitors
VictorOps Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
VictorOps Integrations
VictorOps integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for VictorOps
Software Failure Risk Guidance
?for VictorOps
Overall Risk Meter
Top Failure Risks for VictorOps
Splunk LLC News
Splunk, a Cisco company, released a research report titled "The Hidden Costs of Downtime," highlighting that unplanned downtime costs Global 2000 companies $600 billion annually. The study, conducted with Oxford Economics, emphasizes the severe financial impact of downtime, including $15,000 per minute in costs and a 3.4% average stock price drop. The report underscores the importance of resilience, end-to-end visibility, and AI in mitigating these issues.
Splunk, now a Cisco company, released a study titled "The Hidden Costs of Downtime," revealing that downtime costs for Global 2000 companies have surged to $600 billion annually. The study highlights the severe financial impact of downtime, including a $15,000 per minute cost and a 3.4% average stock price drop. It emphasizes the importance of aligning technology with business outcomes to enhance resilience.
Announcing Splunk Cloud Platform 10.4 and Splunk Enterprise 10.4: Federated Search Is Here
Splunk has launched Splunk Cloud Platform 10.4 and Splunk Enterprise 10.4, introducing Federated Search, which allows data analysis across hybrid and multi-cloud environments without data movement. The update includes enhancements like Splunk AI Assistant 2.0, improved dashboards, and modern navigation, enhancing security, performance, and scalability for enterprise and cloud customers.
Cisco Partners with Qmulos and Splunk to Enhance Software and Security Capabilities
Cisco has integrated Qmulos compliance and analytics solutions into its SolutionsPlus Partner Program, enhancing their availability through Cisco channels with improved integration within the Splunk platform. This move strengthens Cisco's software and security offerings by automating compliance processes, benefiting both customers and partners. The integration is set to standardize Splunk-based compliance workflows among Cisco's clients.
Splunk LLC Profile
Company Name
Splunk LLC
Company Website
https://www.splunk.com/HQ Location
270 Brannan St, San Francisco, California 94107, US
Employees
1001-5000
Social
Financials
IPO
