VictorOps Overview
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Call Management, as the business use cases that they have been most satisfied with while using VictorOps.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using VictorOps.
VictorOps Use-Cases and Business Priorities: Customer Satisfaction Data
VictorOps works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
VictorOps's features include Alerts: Popups & Notifications, Personalization, and Ticketing. and VictorOps support capabilities include Phone Support, Email Support, 24/7 Support, etc. also VictorOps analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Get help from support on initial implementation to speed up the process, they are great and provide a great level of service..." Peer review by Leland G., Hospitality
Peer review evidence (same sources as the product rating summary)
"...Get help from support on initial implementation to speed up the process, they are great and provide a great level of service..." Peer review by Leland G., Hospitality
"...I also love the fact that they are a local company so we are able to collaborate with them in person...." Peer review by Cameron H, Site Reliability Engineer, Internet
"...We use it for collating of that information for better understanding when we have an outage or impairment event, and to track who our escalation points are, manage on-call rotations, etc...." Peer review by Mark B, Director Of Technical Operations, Computer Software
VictorOps, Cayzu Help Desk, Appointy, Fluentstream, Smith.ai, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for VictorOps
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Mid Market
- Enterprise
- Small Business
VictorOps is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Small Business.
VictorOps Customer wins, Customer success stories, Case studies
What solutions does VictorOps provide for Helpdesk Management?
How can VictorOps optimize your Collaboration Workflow?
What Are the key features of VictorOps for Sales Call Management?
How does VictorOps facilitate Sending & Publishing Communications?
11 buyers and buying teams have used Cuspera to assess how well VictorOps solved their Help Desk needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Frequently Asked Questions (FAQ)
What buyers ask before choosing VictorOps
What are the top features of VictorOps?
Who uses VictorOps?
What are VictorOps alternatives?
Where is VictorOps located?
VictorOps Competitors
VictorOps Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
VictorOps Integrations
VictorOps integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for VictorOps
Software Failure Risk Guidance
?for VictorOps
Overall Risk Meter
Top Failure Risks for VictorOps
Splunk LLC News
Splunk stock gains attention as new AI platform and Cisco partnership expand enterprise reach
Splunk has expanded its AI platform through a deeper partnership with Cisco and NVIDIA, introducing the Cisco AI POD for Splunk. This collaboration supports self-managed AI deployments in customer data centers, enhancing Splunk's observability and security tools. New features include Tokenomics for AI cost control and agent observability, aligning with industry shifts toward agent-based architectures.
Cisco enhances Splunk to deliver trusted AI at scale
Cisco has enhanced Splunk's capabilities to deliver trusted AI at scale, focusing on AI workload management and observability. The integration with Nvidia's accelerated computing allows Splunk AI to operate on-premises, addressing security and sovereignty concerns. New features like Splunk Agent Observability and Tokenomics provide real-time insights into AI performance and costs, enhancing security operations. Cisco's collaboration with AWS further advances agentic SOC capabilities, combining Splunk's data platform with AWS's global scale.
Splunk declares transformational shift as AI agents reshape enterprise IT
Splunk announced platform enhancements at .conf26, focusing on AI observability, agentic SOC, and a unified data fabric. Collaborating with AWS and NVIDIA, Splunk aims to optimize AI at scale, defend at machine speed, and transform machine data into actionable insights. The enhancements include real-time AI spending tracking and improved infrastructure monitoring.
Expanded NVIDIA partnership enables Splunk to bring agentic AI to sensitive machine data
Splunk has expanded its partnership with NVIDIA to introduce the Cisco AI POD for Splunk, enabling agentic AI on sensitive machine data without moving it to external environments. This solution, combining Splunk AI software, Cisco infrastructure, and NVIDIA computing, targets public sector and global enterprises with strict data privacy needs. It offers models like Cisco Deep Time Series and OpenAI GPT-OSS 20B to enhance SecOps, ITOps, and NetOps workflows.
Splunk LLC Profile
Company Name
Company Website
https://www.splunk.com/HQ Location
270 Brannan St, San Francisco, California 94107, US
Employees
1001-5000
Social
Financials
IPO