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Information Technology and Services Case Studies and Customer Success Stories with VictorOps

 

Travelport - Information Technology And Services - Large

Langley, UK

Splunk helped Travelport improve customer experience with full-stack observability. Travelport faced risks to top-line revenue when systems were down. Splunk’s... Assigned Expert optimized their environment to respond faster to disruptions. This led to better uptime and reliability. Travelport’s site reliability team saw direct benefits from Splunk’s guidance.

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Splunk IT - Information Technology And Services - Large

San Francisco, USA

Splunk IT used Splunk Cloud Platform and Splunk Observability Cloud to save $600k a year by eliminating unused developer instances. The team achieved... zero outages for over a year, improving reliability for thousands of users. They also migrated 11,000 users to a new cloud collaboration app in just one weekend. Splunk IT now proactively prevents outages and optimizes cloud costs. These changes increased customer and employee satisfaction.

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Splunk (DevOps Team) - Information Technology And Services - Large

San Francisco, USA

Splunk’s DevOps team used the Splunk platform to cut memory usage by 95%. They also achieved 50% faster page load... times and a 25% increase in team efficiency. The team used real-time dashboards to spot and fix performance issues before release. Splunk Synthetic Monitoring helped them track web metrics and resolve outages quickly. These improvements led to better user experience and higher uptime across Splunk’s web properties.

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Cloudreach - Information Technology And Services - Medium

London, UK

Cloudreach used SignalFx from Splunk to monitor cloud environments for global brands. Their old tool only tracked infrastructure, missing application... and business metrics. SignalFx gave Cloudreach real-time visibility across infrastructure and applications. Centralized dashboards and fast visualization helped them resolve issues faster. Cloudreach now supports cloud-native and open source data sources for their clients.

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Splunk SOC - Information Technology And Services - Large

San Francisco, USA

Splunk SOC used Splunk SOAR and Splunk Attack Analyzer to fight phishing attacks. The team automated ticket creation and threat... analysis. They cut the time to detect phishing to under 7 minutes. Phishing alerts are now resolved 90% faster. The solution improved detection accuracy and reduced risk of breaches. Analysts can now handle more alerts with less manual work.

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Apromore - Information Technology And Services - Small

Melbourne, Australia

Splunk helped Apromore boost log management efficiency by 400%. The team automated manual log analysis, saving time and improving accuracy.... Real-time dashboards let teams spot and fix security issues fast. Collaboration improved as all teams accessed the same data. Apromore now prevents outages and keeps client data safe.

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Splunk - Information Technology And Services - Large

San Francisco, USA

Splunk used its own platform to protect its global business from cyber threats. Security teams achieved a 30% faster mean... time to resolve incidents across use cases. Splunk was the first to provide prescriptive guidance on the Log4Shell vulnerability. The platform improved visibility and automated threat response, reducing manual work. Splunk Cloud Platform helped secure a complex, distributed environment for customers in over 130 countries.

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NEC - Information Technology And Services - Very Large

Splunk Enterprise helped NEC cut ransomware risks by over 80%. NEC used Splunk dashboards to give 120,000 users visibility into... security threats. This improved employee engagement and third-party evaluation scores. Security awareness rose, with 96% of surveyed users reporting improvement. NEC won two awards for its security innovation with Splunk. The solution supports 76 functions at 25 sites worldwide.

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Slack - Information Technology And Services - Large

Splunk helped Slack secure its platform for over 12 million daily users and 750,000 organizations. When COVID-19 hit, Slack used... Splunk to transition 1,600 employees to remote work while maintaining a zero trust network. Splunk gave Slack full visibility into cloud activity and integrated with Slack's analytics API for real-time insights. This ensured a secure, reliable experience for all users and strengthened Slack's security posture.

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CyberCX - Information Technology And Services - Large

Melbourne, Australia

CyberCX used Splunk SPL2 to build the Intel Hunt for Splunk app. Their team created the app in days, using... SPL2 to power threat hunting for security analysts. The app lets analysts run fast, dynamic searches on threat intelligence data. Over 30 custom SPL2 functions help identify threats quickly. CyberCX says SPL2 makes threat detection much easier and faster for their security team.

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TransUnion - Information Technology And Services - Very Large

Chicago, USA

TransUnion used Splunk to monitor IT operations and improve customer experience. The team leveraged Splunk's machine learning to track anomalies... and visualize data from multiple applications. They reduced false alerts and discovered incident root causes in minutes, not hours. This led to faster problem resolution and better customer satisfaction. Improved transaction processing also increased revenue.

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Travelport - Information Technology And Services - Large

Langley, UK

Splunk Observability Cloud helped Travelport cut mean time to detect (MTTD) by 75%. The company reduced false positives by 95%... and exceeded its uptime goal. Travelport unified monitoring, alerting, and reporting across its global travel marketplace. Splunk Assigned Expert Service enabled actionable alerts and better root cause analysis. Travelport now delivers a stronger customer experience with full-stack observability.

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CoreLogic Australia & New Zealand - Information Technology And Services

Splunk helped CoreLogic Australia & New Zealand improve data management and security operations. The company used Splunk to gain better... visibility into its IT systems. This led to faster detection and response to security threats. CoreLogic enhanced its operational efficiency with Splunk's analytics and monitoring tools.

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IDC Frontier - Information Technology And Services

IDC Frontier used Splunk to improve their IT operations. They wanted better visibility and control over their data. Splunk helped... them monitor systems and find issues faster. This made their services more reliable. IDC Frontier now solves problems quickly and keeps their customers happy.

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Imprivata - Information Technology And Services

Imprivata used Splunk to improve security and data visibility. The company faced challenges with monitoring and managing large volumes of... data. Splunk provided a unified platform for security and observability. Imprivata gained better insights and control over their IT environment. This helped them respond faster to incidents and improve compliance.

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Financial Services Case Studies and Customer Success Stories with VictorOps

 

DANA - Financial Services - Large

Jakarta, Indonesia

DANA used Splunk Observability Cloud to improve its digital payment platform. The company achieved 70% to 90% faster incident recovery.... Splunk enabled full-fidelity observability, helping DANA detect and resolve issues quickly. Teams now collaborate better and spend less time troubleshooting. DANA increased uptime and service quality for its 135 million users.

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FINRA - Financial Services - Large

Washington, USA

Splunk Cloud helps FINRA secure and analyze data from 170 applications. FINRA oversees most U.S. stock and options market transactions.... Their old SIEM was costly and limited. With Splunk and AWS, FINRA gained flexible data ingestion, real-time analysis, and better cost control. They now manage cloud costs at less than five percent of previous tools and protect market integrity for billions of transactions daily.

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ACE Exchange - Financial Services - Small

Taipei, Taiwan

Splunk helped ACE Exchange, Taiwan’s first legal cryptocurrency exchange, improve security and cut costs by 10%. ACE replaced its open-source... analytics with Splunk for centralized security monitoring and real-time visibility. The platform reduced human intervention for security monitoring by 70%. Security teams now resolve issues faster and can predict threats more easily. ACE also improved resource management and productivity, reallocating cloud resources and reducing manual work from seven days to two.

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Tokyo Stock Exchange - Financial Services - Large

Tokyo, Japan

Splunk Synthetic Monitoring helped Tokyo Stock Exchange manage 30 internal and external systems after a hybrid cloud migration. The platform gave... TSE full-stack visibility and automated monitoring, replacing manual log checks. TSE quickly detects and fixes delays, improving service availability and user experience. The team reduced manual effort and now resolves issues faster. Splunk's solution supports TSE's goal for seamless, resilient IT operations.

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Hyphen Group - Financial Services - Medium

Singapore, Singapore

Splunk Observability Cloud helped Hyphen Group cut issue resolution time from hours to minutes. The company achieved 8x faster infrastructure... deployment. Teams now release software updates more efficiently, with 275 updates launched smoothly. Real-time monitoring improved collaboration between engineering and operations. Hyphen Group delivers better customer experiences and launches new products faster.

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2C2P - Financial Services - Medium

Singapore, Singapore

Splunk helped 2C2P, a payments company, gain full visibility into its AWS cloud assets. Before Splunk, log analysis and compliance... reporting took days or weeks. Now, 2C2P automates log management and speeds up investigations from hours to minutes. The platform enables real-time monitoring, improves system health, and boosts customer satisfaction. Splunk also helps 2C2P meet strict security and compliance standards in Southeast Asia.

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Nasdaq - Financial Services - Very Large

Splunk helps Nasdaq shift to a SaaS and DevOps model, supporting its hybrid cloud needs. Nasdaq uses Splunk for real-time... insights, enabling faster time to market and smarter decisions. The platform ensures reliability for Nasdaq's trading systems and over 3,900 listed companies. Splunk unifies data from different systems, helping Nasdaq innovate and adapt quickly. During high market activity, Splunk provides real-time visibility for Nasdaq's remote workforce.

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REPAY - Financial Services - Medium

Splunk Observability Cloud helped REPAY cut incident triage time by 50%. REPAY replaced a costly, manual monitoring tool with Splunk's... AI-powered dashboard. The new solution reduced transaction latency by 30%. REPAY now handles millions of transactions quarterly with better visibility and compliance. AI Assistant lets REPAY quickly find root causes and improve customer support.

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TMX Group - Financial Services - Large

Toronto, Canada

Splunk helps TMX Group monitor uptime and performance trends across its trading platforms. TMX Group uses Splunk Cloud Platform and... Observability Cloud to detect issues faster and reduce incident cycles. The IT team gains real-time visibility, automates manual processes, and proactively addresses potential problems. Hundreds of users benefit from streamlined troubleshooting and predictive analytics. This leads to higher system reliability and better investor confidence.

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Tokyo Stock Exchange - Financial Services - Large

Tokyo, Japan

Splunk helped Tokyo Stock Exchange boost performance with real-time data analytics. The platform enabled analysis of 80,000 transactions per second... and delivered results tens of times faster than before. TSE improved server monitoring, reduced manual work, and gained millisecond-level visibility into trading operations. Splunk’s dashboards and automation features increased cost-effectiveness and simplified collaboration. TSE now tracks system health and business metrics instantly, supporting reliable and efficient trading.

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Tide - Financial Services - Medium

London, UK

Splunk helped Tide automate up to 95% of incident responses. Tide's threat detection team now resolves security incidents in minutes,... not hours. Splunk SOAR and Enterprise Security give Tide full visibility into their tools and resources. The team educates engineers to spot threats faster and keep customer data safe. Tide uses Splunk dashboards to support smarter decisions and boost customer satisfaction.

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Fannie Mae - Financial Services - Very Large

Washington, USA

Splunk helps Fannie Mae secure its complex hybrid environment. The company unified security and compliance logging, increasing efficiency. Real-time insights... from Splunk reduced mean time to resolution. Fannie Mae improved compliance with regulatory mandates. Teams now collaborate better and deliver new features faster. Splunk supports Fannie Mae’s move to a cloud-first approach and end-to-end monitoring.

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au Kabucom Securities - Financial Services

Splunk helped au Kabucom Securities improve their operations. The company used Splunk to address challenges in the financial services sector.... Splunk provided data analytics and security solutions. This led to better performance and increased reliability for au Kabucom Securities. The case highlights Splunk's impact in financial services.

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Novuna - Financial Services

Splunk helped Novuna improve their financial services operations. Novuna used Splunk to gain better visibility and control over their data.... This led to more efficient processes and improved security. The solution supported Novuna in meeting compliance needs. Splunk enabled Novuna to respond faster to business challenges.

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Education Case Studies and Customer Success Stories with VictorOps

 

New Jersey Institute of Technology (NJIT) - Education - Large

Newark, USA

NJIT used the Splunk platform to integrate event, academic, and infrastructure data. This helped boost both physical and digital security... across the campus. The IT team monitored student and university progress, leading to a 28% increase in enrollment. Splunk Observability Cloud and Synthetic Monitoring let NJIT prevent downtime and improve student experiences. NJIT also built a student-powered SOC to train future cyber professionals.

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University of Nevada, Las Vegas (UNLV) - Education - Large

Las Vegas, USA

UNLV used Splunk Enterprise Security, Splunk Cloud Platform, and Splunk Academic Alliance to boost its cybersecurity operations. Students in the... university's SOC remediated over 600 vulnerabilities in six months, with nearly 100 classified as critical. The platform doubled the speed of vulnerability remediation and increased visibility across their hybrid environment. UNLV's SOC program now boasts a 100% job placement rate for graduates. Splunk's automation and dashboarding features played a key role in these improvements.

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McGraw Hill - Education - Large

Splunk SOAR helped McGraw Hill automate 22 months of manual security tasks in just 6 months. The education company resolved... 9,439 security events with automated response. A small team completed the work of 10 full-time employees using security automation. Splunk SOAR centralized investigations and improved response times. McGraw Hill now manages all security operations in one system, boosting ROI and productivity.

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University of Illinois - Education - Very Large

Urbana, USA

Splunk helped the University of Illinois expand campus-wide data access. The platform improved athlete performance by tracking health and fatigue.... Security was enhanced, doubling the number of identified account compromises. Staff now resolve incidents in minutes instead of days. Splunk also supports student success by identifying at-risk students and enabling personalized support.

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University of Arizona - Education - Large

Tucson, USA

University of Arizona used Splunk to support over 60,000 students and staff during the pandemic. The university unified data from... VPN, SSO, MFA, wireless, and Zoom to improve security and remote learning. Splunk enabled fast decisions based on real data, not assumptions. IT teams saved days of work by integrating data sources in hours. The university used insights to improve student experience and ensure privacy while monitoring campus density.

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University of San Francisco - Education - Medium

San Francisco, USA

University of San Francisco used Splunk Cloud as its SIEM solution. The university improved its security posture and ensured PCI... compliance. Phishing investigations dropped from days to minutes. Automated alerts increased staff training completion and transparency. Splunk Cloud integrated with ServiceNow to boost efficiency and reporting. The platform helped protect PII data and promoted engagement among InfoSec staff.

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LSU - Education

LSU used Splunk to improve their data management and security. The university needed better visibility into their IT systems. Splunk... provided a unified platform for monitoring and analytics. LSU gained faster insights and improved system reliability. The solution helped them respond quickly to issues. Splunk supported LSU's digital transformation in higher education.

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Retail Case Studies and Customer Success Stories with VictorOps

REI, Inc. - Retail - Large

Splunk Cloud helped REI, Inc. secure its AWS cloud migration. Legacy systems made it hard to spot network issues fast.... With Splunk, REI gained real-time threat intelligence and edge protection. Teams now see security data across all apps and services. Splunk Cloud also cut investigation time and made DevSecOps easier. REI uses Splunk to aggregate AWS logs for better security and faster response.

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Travis Perkins PLC - Retail - Very Large

Northampton, UK

Travis Perkins PLC replaced its old SIEM with Splunk Cloud, Splunk Enterprise, and Splunk Enterprise Security to support a cloud-first strategy. The company needed... better visibility across its hybrid infrastructure and faster response to cyber threats. With Splunk, security incident investigation time dropped from three weeks to three hours. IT staff now act as first responders, and automation helps defend against advanced malware and phishing. Machine learning in Splunk is set to further improve threat detection and reduce false positives.

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Carrefour - Retail

Carrefour used Splunk to improve its retail operations. The company wanted better data insights and faster problem solving. Splunk helped... Carrefour monitor systems and find issues quickly. This led to smoother store operations and better customer experiences. Carrefour now uses data to make smarter business decisions.

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Niki Golf - Retail

Niki Golf used Splunk to improve their business operations. They wanted better data insights and faster problem solving. Splunk helped... them find issues quickly and make smarter decisions. This led to smoother operations and better customer experiences. Niki Golf now relies on Splunk for ongoing business success.

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Rent the Runway - Retail

Splunk helps Rent the Runway improve business operations. The company uses Splunk for data analysis and observability. This supports better... decision making. Rent the Runway benefits from faster issue detection. Splunk enables more reliable service for customers. The solution fits the needs of the retail industry.

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Soriana - Retail

Splunk helped Soriana, a large retail company, improve its operations. Soriana used Splunk to gain better visibility into its data.... This led to faster problem detection and resolution. The company improved its IT service health and security monitoring. Soriana now runs more efficiently with Splunk's data platform.

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Telecommunications Case Studies and Customer Success Stories with VictorOps

 

2xConnect - Telecommunications - Small

2xConnect used Splunk Observability Cloud to cut downtime by 60%. The startup needed end-to-end observability to support 1,000 daily agents... and meet strict service goals. Splunk's dashboard let them spot and fix a revenue-impacting bug, boosting revenue conversion by 20%. During a migration to AWS, they kept 100% uptime. Integrations with Slack and Opsgenie helped teams respond faster. Splunk's out-of-the-box templates made setup quick and easy.

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KDDI - Telecommunications - Very Large

Splunk Enterprise helped KDDI cut routine operational time by over 90%. KDDI unified log analysis and improved observability for its... au PAY smartphone payment service. The company now uses real-time dashboards and machine learning for trend prediction and anomaly detection. Splunk dashboards let staff visualize KPIs and streamline workflows. KDDI boosted IT resilience and can now respond faster to business needs.

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SaskTel - Telecommunications - Large

Splunk Enterprise helped SaskTel achieve ROI in just 90 days. SaskTel used Splunk for enterprise-wide infrastructure monitoring, security, and predictive... analytics. The solution enabled call traces in seconds and improved customer privacy. SaskTel teams now bring new products to market faster and maintain high customer service standards. Over 700 users rely on Splunk for IT operations and security monitoring.

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TalkTalk - Telecommunications - Large

London, UK

TalkTalk used Splunk to improve network performance and reliability. Before Splunk, TalkTalk faced thousands of critical incidents each week across... 5,000 exchanges. With Splunk, they reduced these incidents to 10 or fewer per week. The team now detects outages in seconds and pinpoints affected customers fast. This has led to better customer experience and stronger brand reputation.

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Swisscom - Telecommunications - Large

Bern, Switzerland

Swisscom used Splunk AppDynamics to break down silos across 40 teams and over 550 employees. The company gained an end-to-end... view of systems, improving visibility and collaboration. Swisscom reduced latency between applications and databases, boosting performance. Mean time to recovery for database issues dropped, raising operational efficiency. Teams now share insights and address issues faster, supporting Swisscom’s goal of 100% service quality across all channels.

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Unitel - Telecommunications - Large

Ulaanbaatar, Mongolia

Splunk helped Unitel, Mongolia's largest ICT company, double its incident response speed. The platform improved SIEM efficiency by up to... 50% and made log management 50% faster. Unitel now detects and responds to security threats in real time. Automating event correlation saved hours of manual work. Customers experience fewer disruptions and better service.

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Manufacturing Case Studies and Customer Success Stories with VictorOps

 

Bosch Rexroth AG - Manufacturing - Very Large

Lohr am Main, Germany

Splunk Enterprise helped Bosch Rexroth AG cut energy costs by 20-30%. The company used Splunk to monitor energy data every... five seconds in its Ulm factory. Real-time dashboards and AI-driven alerts let teams spot inefficiencies fast. Bosch Rexroth AG reduced energy use by 10-15% and cut greenhouse gas emissions by 25-30%. The solution improved compliance with EU energy regulations and supported sustainability goals.

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Bosch Manufacturing Solutions - Manufacturing - Medium

Stuttgart, Germany

Splunk Enterprise helped Bosch Manufacturing Solutions speed up data queries from 15 minutes to just 20 seconds. Employees now access... and analyze manufacturing data directly, not just IT staff. This led to more transparency and faster decisions on the shop floor. Over 80 critical alerts were set up, boosting customer satisfaction. Bosch used Splunk to combine 28 data sources, improving process quality and efficiency.

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IMDEX - Manufacturing

IMDEX used Splunk to improve their operations. They wanted better data insights and faster problem solving. Splunk helped them see... all their data in one place. This made it easier to find and fix issues. IMDEX now works more efficiently with Splunk's observability tools.

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Nikko Chemicals - Manufacturing

Splunk helped Nikko Chemicals improve their operations. The company used Splunk to gain better visibility into their data. This led... to more efficient processes. Nikko Chemicals saw improvements in productivity and compliance. Splunk's platform supported their digital transformation in the manufacturing industry.

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Siemens - Manufacturing

Siemens used Splunk to improve their manufacturing operations. They wanted better data insights and faster problem solving. Splunk helped Siemens... collect and analyze data from many sources. This made it easier to find and fix issues quickly. Siemens saw better efficiency and more reliable production with Splunk's data platform.

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Government Administration Case Studies and Customer Success Stories with VictorOps

 

De Rechtspraak (Dutch Court System) - Government Administration - Very Large

The Hague, Netherlands

Splunk helps De Rechtspraak, the Dutch court system, support over a million cases each year. IT teams use Splunk to... monitor 16,000 workstations and 1,300 courtroom PCs for 9,800 employees. Real-time dashboards give 300 users instant access to business metrics and system health. The platform cut issue resolution time by 50% and reduced noise on machine data by 90%. Judges and staff now make faster, data-driven decisions and keep court sessions running smoothly.

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GIP-MDS - Government Administration - Medium

Paris, France

GIP-MDS used the Splunk platform to digitize social reporting in France. They replaced 47 manual processes with a single digital... document. Now, 100% of French businesses use the DSN system, processing 2.7 million digital reports each month. Splunk dashboards give real-time data access and predictive analytics. This helps GIP-MDS solve incidents faster and improve public service efficiency.

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Defense Combatant Command (U.S. Department of Defense) - Government Administration - Very Large

USA

Splunk helped Defense Combatant Command manage over 2,000 applications with better visibility. The command saved $1.5 million annually by cutting... 40% of licensed apps. They reduced mean time to recover from outages by 70%. Security incident response dropped from 36 minutes to 6 seconds. Leaders now make data-driven decisions, improving mission readiness and operational efficiency.

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City of Gold Coast - Government Administration

Splunk helped the City of Gold Coast improve its data management and security. The city used Splunk's platform to gain... better visibility and control over its IT systems. This led to faster problem detection and resolution. The solution supported the city's digital transformation and public service goals.

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Indiana Office of Technology - Government Administration

Splunk helped the Indiana Office of Technology improve its data management and security. The agency used Splunk to monitor systems... and detect threats. This led to better response times and increased operational efficiency. Splunk's platform supported unified security and observability for government IT.

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Non-Profit Organization Management Case Studies and Customer Success Stories with VictorOps

LCWINS (Leadership Council for Women in National Security) - Non Profit Organization Management - Small

Splunk Pledge helped LCWINS move from Google Sheets to a custom-built database. The team reduced candidate search time from a... full day to just 15 minutes. LCWINS can now manage data securely and scale its mission to advance gender parity in national security. Splunk's support improved efficiency and allowed the small team to focus on strategic goals. The solution broadened opportunities for women in national security leadership.

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Ersilia - Non Profit Organization Management - Small

Splunk helped Ersilia, a tech nonprofit, scale its open source AI platform for global health. With Splunk, Ersilia produced 5x... more AI models in one year and improved antimalarial drug candidate discovery by 10x. The solution saved over 700 hours of manual work annually. Splunk dashboards and alerts keep AI pipelines running for researchers worldwide. Ersilia now supports more communities fighting infectious diseases.

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Compassion International - Non Profit Organization Management

Splunk helped Compassion International improve data management and security. The non-profit used Splunk to monitor systems and protect sensitive information.... This led to better visibility and faster response to issues. Compassion International now has stronger IT operations and improved compliance.

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Rise Against Hunger - Non Profit Organization Management

Splunk helps Rise Against Hunger improve its operations. The non-profit uses Splunk to manage data and gain insights. This helps... them deliver food and aid more efficiently. Splunk's platform supports better decision-making for their team. The organization can now respond faster to needs. Their mission to end hunger benefits from Splunk's technology.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with VictorOps

La Poste - Transportation/Trucking/Railroad - Very Large

Splunk Enterprise Security helped La Poste cut false positive alerts by 10x. The cybersecurity team now processes 80% of alerts... in under 13 minutes. They handle up to 20 terabytes of data daily without system crashes. Splunk's risk-based alerting and threat intelligence features let analysts focus on real threats. La Poste protects the data of 1.3 million customers across 63 countries.

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Dubai Airports - Transportation/Trucking/Railroad - Very Large

Dubai, UAE

Dubai Airports used Splunk to monitor sensor data across its operations. The airport achieved 95% of passengers through security in... five minutes or less. Splunk helped deliver the fastest airport Wi-Fi with zero black spots. The platform tracks 150 million bags annually by monitoring 200 data points per bag. Real-time insights improved staff deployment, security, and passenger experience.

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Gatwick Airport - Transportation/Trucking/Railroad - Large

London, UK

Splunk helped Gatwick Airport serve 46 million passengers each year. The airport unified data from many systems, improving operations and... security. With Splunk, 95% of passengers clear security in under five minutes. Teams use live data to boost on-time performance and lower costs. Splunk supports disaster recovery and staff parking optimization. Predictive analytics and root cause analysis drive ongoing efficiency gains.

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DB Cargo - Transportation/Trucking/Railroad - Very Large

Frankfurt, Germany

Splunk Enterprise gave DB Cargo real-time visibility into locomotive health. The company reduced downtime and maintenance costs by using live... sensor data and alerts. Engineers now use real-time data to decide if a locomotive needs repairs. Maintenance crews prepare in advance, speeding up service. DB Cargo improved reliability and customer service with a single dashboard for fleet health.

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Entertainment Case Studies and Customer Success Stories with VictorOps

Vrio - Entertainment - Large

Splunk AppDynamics helped Vrio achieve 99. 9% system availability and cut third-party support costs by 23%. Vrio used AppDynamics to...monitor mission-critical applications and streamline cloud migration. The IT team reduced troubleshooting activities by 50%. Vrio now delivers stable, high-quality digital content to millions of viewers across Latin America. The platform supports business innovation and new service launches.

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McLaren Racing - Entertainment

Splunk helps McLaren Racing improve performance and reliability. The team uses Splunk for real-time data analysis during races. This lets... them make faster decisions and spot issues quickly. Splunk's platform supports unified security and observability. McLaren Racing benefits from better insights and faster response times.

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Nexon Korea Corporation - Entertainment

Splunk helped Nexon Korea Corporation improve their digital operations. Nexon used Splunk to monitor and analyze data from their gaming... platforms. This led to faster issue detection and better player experiences. The company saw improved system reliability and efficiency. Splunk's observability tools supported Nexon's growth in the entertainment industry.

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Computer Software Case Studies and Customer Success Stories with VictorOps

Intel - Computer Hardware - Very Large

Splunk helped Intel transform its security with a new Cyber Intelligence Platform. The platform ingests over 12 terabytes of data... daily and stores 15 petabytes. Intel now detects threats in minutes or hours, not days or weeks. Machine learning and streams processing speed up data analysis and improve security operations. Intel's InfoSec team uses Splunk for better visibility and faster response to cyber threats.

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Irdeto - Computer Software - Medium

Splunk Observability Cloud helped Irdeto cut mean time to resolution by 56%. Irdeto now detects 5 times more incidents before... they impact customers. Log management costs dropped by 45%. Real-time monitoring improved visibility and troubleshooting speed. Splunk's Application Performance Monitoring and OpenTelemetry support made operations more resilient and efficient.

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Lenovo China - Computer Hardware - Very Large

Splunk Enterprise helped Lenovo China improve security operations and gain real-time insights. The company faced slow, manual log analysis and... inefficient incident response. Splunk enabled automatic log management, faster threat prediction, and centralized analytics. Lenovo China now processes two terabytes of data daily with better efficiency. Teams save time, boost productivity, and support cloud migration with Splunk's analytics platform.

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Hospital & Health Care Case Studies and Customer Success Stories with VictorOps

 

Children's National Hospital - Hospital & Health Care - Large

Washington, D.C., USA

Splunk helped Children's National Hospital boost threat detection by 40%. The hospital implemented over 80 security use cases with Splunk.... Analyst productivity increased by 25%. Splunk's centralized platform replaced multiple tools, making it easier to spot and respond to threats. Automation reduced time spent on routine tasks and improved response to phishing and social engineering attacks. The hospital now protects critical medical systems and patient care with better visibility and faster incident response.

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Children's National Hospital - Hospital & Health Care - Very Large

Splunk Cloud Platform and Splunk Enterprise Security helped Children's National Hospital boost threat detection by 40%. The hospital implemented over... 80 security use cases, improving analyst productivity by 25%. Splunk centralized security data, enabling faster, more accurate responses to cyber threats. Automation reduced time spent on routine tasks, letting staff focus on critical investigations. The solution improved visibility and protected patient care systems from attacks.

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New York Presbyterian - Hospital & Health Care

Splunk helped New York Presbyterian improve hospital operations. The hospital used Splunk to monitor data and respond to issues faster.... This led to better patient care and more efficient workflows. Splunk's platform gave real-time insights for hospital staff. The solution improved security and compliance. New York Presbyterian saw clear benefits from using Splunk for healthcare data management.

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Insurance Case Studies and Customer Success Stories with VictorOps

CCC Intelligent Solutions - Insurance - Large

Splunk AppDynamics helped CCC Intelligent Solutions unify and automate site monitoring, improving system reliability for the P&C insurance software provider. CCC replaced multiple... monitoring tools with a single platform, increasing efficiency and proactive issue resolution. Custom dashboards and automated alerts let teams quickly identify and fix problems, reducing downtime. CCC achieved an NPS of 82, reflecting improved customer experience and operational integrity. Cross-department collaboration and innovation increased as engineers spent less time on manual monitoring.

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Southern Farm Bureau Life Insurance Company - Insurance - Large

Splunk Attack Analyzer helped Southern Farm Bureau Life Insurance Company cut file scan times by 70%. The company reduced false... positives from 26% to near zero in six months. Analysis, orchestration, and response now take about five minutes, down from 20 minutes for just analysis. Splunk SOAR automated server scans, saving time for the cybersecurity team. The solution improved security, reduced alert fatigue, and protected sensitive customer data.

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Admiral Insurance - Insurance - Very Large

Cardiff, UK

Splunk AppDynamics and Cisco ThousandEyes help Admiral Insurance monitor digital experiences for nine million customers. The company manages complex data... across multiple clouds and supports 7,000 hybrid workers. With these tools, Admiral set a two-hour SLA for resolving downtime, beating the industry standard of four hours. Real-time network and application visibility lets engineers quickly find and fix issues. Admiral’s IT team now delivers high uptime and reliable digital services.

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Pharmaceuticals Case Studies and Customer Success Stories with VictorOps

 

Recursion Pharmaceuticals - Pharmaceuticals - Small

Salt Lake City, USA

Splunk Enterprise helped Recursion Pharmaceuticals manage terabytes of lab data daily. The company used Splunk to track 700,000 TIFF files... weekly, boosting productivity by 800% in 10 months. Splunk enabled real-time visibility into experiments and automated processes. The platform was fully adopted in three months, saving time and costs compared to traditional LIMS software. Machine learning and analytics from Splunk informed critical drug discovery work.

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Regeneron - Pharmaceuticals - Large

Splunk Cloud Platform helped Regeneron cut instrument downtime by 800 hours. Scientists now use "Health TV" dashboards for real-time lab... equipment monitoring. This solution stopped significant data loss events and improved patch compliance. Regeneron can now run more experiments and speed up medicine development. The platform also gives fast insights into quality control, helping deliver life-changing therapies faster.

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Recursion Pharmaceuticals - Pharmaceuticals

Splunk helps Recursion Pharmaceuticals improve data analysis and operations. The company uses Splunk to manage large data sets. This makes... their work faster and more reliable. Splunk supports better decision making in pharmaceuticals. Recursion Pharmaceuticals benefits from Splunk’s observability and data platform.

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Hospitality Case Studies and Customer Success Stories with VictorOps

Carnival - Hospitality

Carnival used Splunk to improve their operations and security. They needed better visibility into their data. Splunk helped them monitor... systems and detect issues fast. This made their IT team more efficient. Carnival now solves problems quicker and keeps guests safe. Splunk supports their digital transformation in the hospitality industry.

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Hyatt - Hospitality

Splunk helped Hyatt improve its operations and guest experience. Hyatt used Splunk to monitor data across its hotels. This made... it easier to find and fix problems fast. The solution helped Hyatt keep systems running smoothly. Guests had a better stay because of fewer issues. Splunk made Hyatt's IT team more efficient.

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Automotive Case Studies and Customer Success Stories with VictorOps

 

Agero - Automotive - Large

Medford, USA

Agero used Splunk to digitize its roadside assistance services. The company now offers a 100% digital, agentless customer experience. Splunk... Observability Cloud helped Agero improve monitoring and data visibility. This led to an 18-point increase in net promoter score and a 5% year-over-year rise in service availability. Customers get real-time updates and faster rescue times through integrated mobile apps.

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Continental - Automotive - Very Large

Hanover, Germany

Splunk Enterprise helps Continental monitor 2,000 servers daily and process 300GB of data every day. The IT team uses Splunk... to spot and fix issues before they slow down manufacturing. New apps are delivered in just 3–5 days, speeding up innovation. Splunk dashboards give teams a clear view of system health and security. Automated alerts help address vulnerabilities fast, keeping systems resilient.

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Banking Case Studies and Customer Success Stories with VictorOps

 

The Bank of East Asia, Limited (BEA) - Banking - Large

Hong Kong, Hong Kong

Splunk Cloud Platform helped The Bank of East Asia, Limited (BEA) set up an in-country SIEM in just one month, down from several months before. BEA gained full... visibility across its global network and eliminated manual effort for issue investigation and response. The Hong Kong IT team can now access real-time security data from all branches. Automation with Splunk SOAR freed up staff for strategic work. BEA improved security, agility, and digital resilience with cloud-based SIEM.

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DKB (Deutsche Kreditbank) - Banking - Large

Berlin, Germany

Splunk helped DKB, Germany's second-largest direct bank, improve cybersecurity. DKB used Splunk to centralize data from many security tools. This... gave them full visibility across cloud and on-prem systems. They now detect and investigate threats 90% faster. Fewer false positives and faster alert response help DKB protect customer trust.

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Apparel & Fashion Case Studies and Customer Success Stories with VictorOps

ASICS - Apparel & Fashion

ASICS used Splunk to improve their business operations. They wanted better data insights and faster problem solving. Splunk helped them... see all their data in one place. This made it easier to find and fix issues. ASICS now works faster and makes better decisions with Splunk's analytics platform.

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PUMA - Apparel & Fashion

PUMA used Splunk to improve its business operations. The company wanted better data insights. Splunk helped PUMA get real-time analytics.... This made it easier to solve problems fast. PUMA now makes decisions with more confidence. The solution supports their global retail business.

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Internet Case Studies and Customer Success Stories with VictorOps

Rappi - Internet - Large

Splunk Observability Cloud helped Rappi fix issues 90% faster and manage a 300% surge in on-demand orders. Rappi used real-time... monitoring to process 8.8 million monthly orders and support 7.5 million weekly users. The IT team gained end-to-end visibility across 1,000 microservices and 15,000 containers. Splunk On-Call enabled rapid incident response, reducing downtime and improving customer experience. Rappi now delivers reliable, fast service in nine countries with Splunk's observability tools.

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Hong Kong Internet eXchange (HKIX) - Internet - Small

Hong Kong, Hong Kong

Splunk Cloud helped Hong Kong Internet eXchange (HKIX) cut incident response times from hours to minutes. HKIX uses Splunk to... monitor its network management system and meet ISO 27001 compliance. The team now gets real-time insights and can spot issues before they become outages. Splunk Cloud replaced manual log searches with automated, rule-based security analytics. HKIX now manages rapid growth and complex security needs with a single dashboard.

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Food & Beverages Case Studies and Customer Success Stories with VictorOps

 

Delivery Hero - Food & Beverages - Very Large

Berlin, Germany

Splunk Cloud Platform helped Delivery Hero centralize security monitoring across 250+ accounts. The company reduced latency and improved threat detection... for over 14,000 EDR endpoints. Security teams now resolve issues faster and focus on security, not infrastructure. Customized alerts and real-time reporting save time and boost accountability. Integration with Jira streamlines KPI tracking for global teams.

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Utilities Case Studies and Customer Success Stories with VictorOps

 

ENGIE Global Markets - Utilities - Very Large

Paris, France

Splunk Enterprise and Splunk IT Service Intelligence help ENGIE Global Markets monitor their core trading application. The company needed a... real-time, centralized view to ensure system health and speed up troubleshooting. Splunk provided holistic visibility and adaptive thresholds, improving incident resolution and collaboration between teams. ENGIE Global Markets now resolves issues faster and prevents problems before they impact trading operations.

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Consumer Goods Case Studies and Customer Success Stories with VictorOps

Mars - Consumer Goods

Splunk helps Mars improve data visibility and operational efficiency. Mars uses Splunk to monitor systems and gain insights from large... volumes of data. This leads to faster problem detection and better business decisions. Splunk's platform supports Mars in managing complex IT environments. The result is improved performance and reliability for Mars' global operations.

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Construction Case Studies and Customer Success Stories with VictorOps

 

Zeppelin - Construction - Large

Garching, Germany

Splunk helped Zeppelin gain real-time visibility into thousands of IoT devices. The company improved monitoring and aggregated logs and alerts... into event clusters. Zeppelin used Splunk to predict equipment failures and enable proactive maintenance. This reduced downtime and improved customer satisfaction. Machine learning models helped detect spark plug issues before they caused shutdowns. Real-time dashboards let service teams fix problems faster and with less disruption.

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Human Resources Case Studies and Customer Success Stories with VictorOps

ManpowerGroup - Human Resources

Splunk helped ManpowerGroup improve its data management and security operations. ManpowerGroup used Splunk to gain better visibility into its IT... systems. This led to faster detection and response to security threats. The solution supported ManpowerGroup in managing large-scale data efficiently. Splunk enabled the company to strengthen its digital resilience.

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Consumer Electronics Case Studies and Customer Success Stories with VictorOps

 

Arlo - Consumer Electronics - Medium

San Jose, USA

Splunk Cloud helped Arlo improve security and customer experience. Arlo used Splunk for real-time monitoring and troubleshooting across 13.3 million... IoT devices. The company reduced mean time to investigate incidents from days to hours or minutes. Faster fixes led to more reliable product performance and happier customers. Splunk enabled Arlo to launch new features faster and keep customer data safe.

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Computer & Network Security Case Studies and Customer Success Stories with VictorOps

 

Check Point - Computer & Network Security - Large

Tel Aviv, Israel

Splunk helped Check Point migrate security operations in just 17 days. The company saw security investigations become five times faster.... Splunk dashboards and alerts improved threat detection and response. During the pandemic, Splunk enabled 100% compliance with new remote work security policies. Check Point used Splunk to track exposure and secure remote staff, keeping data safe and operations running.

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Other Industry Case Studies and Success Stories with VictorOps

MBSD

Splunk helped MBSD improve their security operations. MBSD used Splunk to monitor and analyze data. This made it easier to... detect threats. The solution helped MBSD respond faster to incidents. MBSD saw better security and more control over their data.

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Shunkhlai Group

Splunk helped Shunkhlai Group improve their business operations. The company used Splunk to gain better visibility into their data. This... led to faster decision making. The solution made it easier to find and fix problems. Shunkhlai Group saw better results in their daily work.

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Customer Success Stories of VictorOps

 

How Cisco Uses Splunk To Mitigate Major Incidents and Network Outages

Cisco IT has successfully used Splunk's unified observability platform to eliminate major network outages and reduce incidents by 25% over 18 months. This transformation, showcased... at Cisco Live 2026, highlights the shift from reactive to proactive incident management, improving operational efficiency and team culture. Splunk's integration with Cisco's IT infrastructure has enhanced data visibility and response times.

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Cisco Adds Qmulos To Splunk Stack To Deepen Security And Compliance

Cisco has integrated Qmulos' compliance and analytics tools into its offerings following its acquisition of Splunk. This move enhances Cisco's... security and compliance platform by leveraging Splunk's software capabilities. The integration aims to provide a unified solution for regulated industries, potentially increasing customer retention and contract renewals.

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How TPG's AI-Driven Splunk Platform Rollout Will Impact TPG Telecom (ASX:TPG) Investors

TPG Telecom has selected Splunk's AI-driven platform to enhance its service operations, integrating tools like Splunk Enterprise and IT Service Intelligence. This move aims... to improve fault resolution and service reliability across TPG's networks, potentially boosting customer experience.

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TPG Telecom Enhances Service Operations with Splunk and Cisco AIOps

TPG Telecom has deployed Splunk solutions, including Splunk Enterprise, IT Service Intelligence, and Enterprise Security, to enhance its AIOps-driven Service Operations Centre. This integration aims... to improve service reliability, security, and operational efficiency across TPG's networks in Australia, leveraging real-time data and machine learning for predictive analytics and threat detection.

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TPG Telecom selects Cisco's Splunk for AIOps service operations

TPG Telecom is deploying Cisco's Splunk technology to enhance its AIOps service operations, aiming to improve network reliability and security. The integration will... unify network operations into a single platform, supporting TPG's transition to an AIOps-driven service operations center.

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Cisco to Power TPG Telecoms Next Generation Security and Service Operations Across Australia with Splunk

TPG Telecom has deployed Splunk's solutions, including Splunk Enterprise, IT Service Intelligence, SOAR, and Enterprise Security, to enhance its AIOps-driven Service Operations Centre. This deployment aims... to improve service reliability, security, and operational efficiency across TPG's networks in Australia, leveraging real-time data and machine learning for predictive insights and threat detection.

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