Lattice Pricing, Alternatives & Features | Cuspera

Lattice Performance spans performance management mechanisms across the employee lifecycle — connecting performance, development, engagement, and planning in one place. One customer put it directly: "Lattice gives us a central hub where performance, development, engagement, and planning come together. It lets us operate strategically and speak the same language as our Finance partners." That same team found the product foundational to how the business runs, noting "It's not just a tool – it's foundational to how we operate. And it's one of the reasons we've been able to grow so efficiently while keeping people and performance at the center." Outcomes reported by customers include a 91% engagement rate and 98% performance review completion, and performance review completion rates increasing with each review cycle after implementing Lattice.

Lattice Feedback brings continuous, real-time feedback into daily work through peer tools, external feedback requests, AI-generated insights for more objective performance reviews, and integrations with Slack, Microsoft Teams, and email — with customers reporting measurable gains in participation, such as a jump from 34% to 54% after additional training and 82% of employees participating in a single campaign. One customer describes the approach as "Feedback is something we try and embed into our day-to-day at 9fin, as opposed to an exercise that happens once or twice a year." Another found that "Feedback was the right place to begin — it was simple, relatable, and helped us build trust."

Lattice Engagement gives organizations a way to collect employee feedback, surface AI-powered insights, and run programs aimed at improving productivity and retention. The results customers describe are concrete. One customer hit a 97% response rate and 78% participation on engagement surveys. Another saw a 35% boost in employee engagement after launching the FLY framework in Lattice. The day-to-day value shows up in how HR teams talk about it. At Guinness World Records, one HR leader put it plainly: "Lattice is an integral part of our annual engagement calendar. And it gives me back my weekend." The contrast with older tools is just as telling. As one Fandom team member noted: "We were only using our previous platform for annual reviews and engagement surveys. Some of our employees admitted that they only logged in once a year because they had to."

Lattice Goals & OKRs lets organizations set, track, and align goals across employees and teams through an integrated system — as one customer put it, "Whilst implementing company-wide OKRs can be challenging, Lattice has made this easy by creating an integrated system for managing goals, making it easier to align efforts and track progress across the organisation." The same customer noted that "Lattice gave us the framework to introduce OKRs, along with excellent enablement materials to guide us." Adoption results back this up: 100% of employees have at least one goal published, with nearly 800 active goals across the company at one organization, and over 80% of the business has used Lattice to set goals at another.

Lattice Grow connects employee career development and learning pathways directly inside the Lattice platform. In one customer's words, "We retain people because, thanks to Lattice Grow, their goals and aspirations become ours." Another customer puts it this way: "People don't have to leave Property Finder to grow anymore. They just need clarity, support, and the tools to see what's possible – and Lattice gives us all three." At Property Finder, 80% of eligible employees have an active IDP via 42 Success Tracks in Lattice Grow. At Valimail, Grow engagement increased to 30% without any formal incentive.

Lattice Habits is a single shared system that connects 1:1s, weekly updates, feedback and praise, and Q&A boards to performance outcomes through Goals and AI Agent. When teams use the structure consistently, the numbers reflect it: 76% of employees set up a 1:1 in Lattice, with 3,816 1:1s held over the same period. At another organization, nearly 60% of managers hold 1:1s with direct reports, averaging 438 1:1s per month. The pattern has a practical payoff. In one customer's words: "I've noticed that teams who use one-on-ones frequently have fewer complaints, fewer communication issues, and faster reviews within said team." The AI Agent carries that continuity into performance reviews. As one customer describes it: "Reviews used to feel heavy. With Lattice's AI Agent embedded into reviews, people actually have a starting point — and it saves teams time in writing thoughtful reviews that connect back to their goals, feedback, 1:1s and more."

Lattice Performance Reviews runs structured, customizable review cycles — annual, quarterly, project-based, and automated — through tools including AI-powered peer feedback summaries, goals and OKR integration, calibration workflows, and real-time analytics. One customer notes that "Having everything centralised—OKRs, one-to-ones, and performance reviews—has been incredibly valuable." Teams using the platform have seen a 93% completion rate in their latest performance review cycle, and one people team reports saving 10-15 hours per week managing the process. As one customer put it, "With Lattice, our performance reviews are no longer just 'ticking the box.' They've become pivotal, important, and meaningful conversations that help employees figure out their careers in the organization and beyond."

Lattice Compensation handles the full compensation management workflow in one place, from strategy design through execution. Users report that the anxiety around compensation cycles disappears once they're running on it — in one customer's words, "I no longer dread compensation cycles—this is a big win!" Lattice Compensation also reaches beyond HR into the finance function. As one customer describes it, Lattice Compensation makes CFO "very happy" enabling better budgeting and data-based projections. Manager adoption can follow suit as well, with 100% recommendations submitted in the last review cycle at Loop.

Lattice Updates helps employees share regular status updates through customizable prompts and real-time progress tracking, while giving managers sentiment analysis, obstacle visibility, and connections to goals and performance data. One customer notes: the 1-on-1s and Weekly Updates have been a great way for me to understand what each person on my team is doing and, more importantly, how I can support and guide them by removing barriers and providing direction. Adoption tends to follow leadership engagement — as one customer put it, "once our CEO began integrating them into his one-to-ones with direct reports and actively engaging with goal updates, it was transformational for our organisation." That same team went from low participation to 98% in goal updates once our CEO got involved.

Lattice AI draws on six named tools — an AI Agent, Performance Insights, Engagement Insights, Writing Assistance, Recommended Growth Plans, and Team Health, all powered by OpenAI — to elevate human decision-making for managers and HR teams while maintaining GDPR and SOC 2 compliance. One customer's words capture early adoption: "People started using the Lattice AI Agent for coaching. Asking questions like, 'How do I write a performance review?', 'How do I handle this situation?'" The AI Agent has been shown to resolve up to 78% of HR questions instantly. Writing Assistance accelerated review cycles at one organization, where managers wrote their reviews 2x faster and ICs wrote their reviews 3x faster. Engagement Insights scaled qualitative analysis for another team, with around 30 hours saved per survey when processing thousands of engagement survey comments.

Lattice Analytics connects performance, productivity, and engagement data into a unified view of your workforce. In one customer's words, "Lattice interweaves all the analytics together in an easy-to-understand way to create deeper insights."

Lattice AI Agent is an always-on HR partner built directly into the Lattice platform. It delivers instant answers, actionable insights, and personalized coaching for HR and people management tasks. One customer notes that reviews used to feel heavy, but with Lattice AI Agent embedded, people actually have a starting point.

Lattice Talent Reviews supports data-driven employee evaluations through customizable review templates, nine-box grids, calibration workflows, and integration with performance and engagement data — all working together to surface high-potential employees and inform succession planning.

Lattice Succession Planning is built for organizations that need to create, collaborate on, and manage succession plans — keeping their talent bench strong and their workforce continuity intact over the long term.

Lattice PIPs equips HR leaders and managers to create, track, and manage performance improvement plans directly within the platform. Built-in templates, HR-approved workflows, audit trails, progress tracking, and analytics power the feature. Together, these tools transform PIPs from reactive paperwork into a structured, defensible, and proactive growth strategy.

HR teams and managers use Lattice to design, launch, and streamline performance review cycles across annual, quarterly, project-based, or automated cadences. The platform brings together AI-powered peer feedback summaries, Goals & OKR integration, calibration workflows, and people analytics dashboards to produce holistic, data-driven evaluations.

Lattice's People & HR Analytics brings performance, engagement, and talent data together in one place, so HR leaders and managers aren't switching between separate tools to get a complete picture. The platform offers heatmaps, DEIB analytics, and Team Analytics. Reporting is customizable, which means teams can surface the specific trends that matter to their workforce questions. The underlying goal is to support decisions around retention, equity, and organizational effectiveness.

Lattice AI's suite covers the AI Agent for instant policy and career answers, Manager Effectiveness insights that flag burnout risks, AI-powered performance review writing assistance, recommended growth plans, and Team Health trend analysis — giving HR teams and managers tools to coach employees consistently at scale, save time on administrative tasks, and make informed talent decisions without adding headcount.

Lattice Talent Reviews consolidates performance and potential evaluations into one place for HR teams, managers, and executives. The feature uses 9-box grids and calibration workflows alongside integrated performance and engagement data. Together, those tools help teams identify high-potential employees and surface talent gaps. Teams also use Lattice Talent Reviews to inform succession planning and get ahead of attrition risks before they become problems.

Lattice Succession Planning gives teams one place to track successor information, readiness, and attrition risk. Those plans connect directly to calibration and performance workflows. That connection moves planning from reactive replacement toward deliberate talent development, reducing single-points-of-failure risk over time.

Lattice's one-on-one meeting tools connect managers and direct reports around a shared workflow for agendas, action items, and coaching. Managers and employees can customize meeting cadence to fit their rhythm. Action items are tracked through to resolution rather than lost between conversations. Recognition and feedback reach people where they already work, through integrations with Slack, Teams, and email. That same workflow supports employee development, career growth, and retention.

Lattice's engagement suite turns employee feedback into structured action plans for improving retention, engagement, and workforce performance. HR professionals and managers can collect that feedback through pulse surveys, eNPS, onboarding surveys, and exit surveys. AI-powered key driver analysis and sentiment tracking then surface actionable insights from the data. From there, teams can build targeted action plans based on what those insights reveal.

Lattice's Goals and OKRs tools connect objective-setting across every level of an organization, from leadership down to individual contributors. Managers, employees, and leaders can set, cascade, and track objectives in one place. The tools integrate with Slack, Teams, and JIRA for real-time visibility. They also connect directly to 1:1s and performance reviews, so every team member's effort is transparently tied to business outcomes and company priorities.

Lattice Performance Improvement Plans replace reactive paperwork with a standardized, data-informed process for managing underperformance. HR leaders and managers work from approved templates and HR-sanctioned workflows, so the process stays consistent across the organization. Progress is tracked alongside reviews and 1:1s. PIP trends can also be analyzed across teams, giving leaders a clearer picture of where underperformance clusters. The structured approach reduces compliance risk throughout.

Lattice Grow connects individual development planning directly to defined career tracks and competency frameworks. Employees and managers build Individual Development Plans together, grounding them in those structures rather than leaving them as standalone documents. Growth conversations happen inside regular 1:1s rather than as separate, easy-to-skip events. Lattice Grow also surfaces personalized development opportunities through AI-powered Growth Areas from the Lattice AI Agent.

Lattice lets HR, Compensation, and Finance leaders run org-wide compensation cycles by combining Mercer-powered salary benchmarking, compensation band visualization, pay-for-performance review integration, pay equity analytics, and personalized statement shareouts into a single workflow for structured, defensible pay decisions.

Lattice Habits structures the recurring work of management into a steady cadence of 1:1s, weekly updates, feedback exchanges, and Q&A boards. It integrates with Goals and the Lattice AI Agent to surface summaries and suggest follow-ups. Together, these routines help managers, employees, and leaders reduce misalignment, lost context, and dropped action items while keeping teams aligned on what matters most.

Lattice gives individual contributors visibility into performance expectations, career growth pathways, and how their goals connect to team and company objectives. Individual Development Plans, growth tracks, continuous feedback, and 1:1s work together so employees can identify development areas, request feedback from peers and managers on demand, and track progress toward both short- and long-term goals. Customers report higher satisfaction with career development conversations, greater clarity around promotion criteria, and stronger confidence in their growth trajectory. The operational reality can be significant. One team noted that when we looked at review cycles and completion data, we saw managers and employees spending around 2,000 hours over two months on this process, and 60% of employees now have an Individual Development Plan embedding growth into daily work. Reaching a distributed workforce adds another layer of complexity. As one customer puts it, We had to invest in infrastructure, build new processes, and think creatively about how to reach our people. For example, implement reverse billing so employees could use their mobile phones to access the Lattice app.

Lattice brings performance, development, engagement, and planning into a single hub, letting HR leaders move from reactive administration to data-driven people strategy. The efficiency gains are concrete. One customer described the old process in their own words: "I was screenshotting into Paint, cropping, then back into PowerPoint — easily an extra day's work. Now I can enjoy my weekend." Time recovered from manual work adds up quickly across teams. One people team reports saving 10-15 hours per week managing the process. Another saw 80% of People team work now focused on driving business forward rather than reactive tasks. Talent metrics shift too, with one team reporting a 95% increase in eNPS scores. As one customer puts it, "Lattice has the potential to be game-changing for Mind Foundry. It makes our people team more efficient and valuable, in terms of the success of the business."

Lattice puts everything a people manager needs to lead their team into a single place. Real-time dashboards, performance summaries, and AI-powered insights sit alongside structured tools for 1:1s, feedback, goal-setting, and career development. Feedback history, growth plans, goal progress, and compensation data are all visible in one view. As one customer puts it, "I love that Lattice makes it so our people leaders don't have to hunt for information about their teams." The result is a shift from reactive administration to proactive team leadership. Case evidence points to outcomes including 100% on-time review completion and 2x faster review writing.

Lattice connects CEO visibility to organizational performance by surfacing goal progress, employee sentiment, and engagement data in one place. When CEOs engage directly, the effect on participation can be dramatic — one company saw goal update participation boosted from 50% to 98% in a single year after CEO involvement. That kind of data credibility is exactly what one customer described: "I can show my CEO we have a 90% completion rate, when 5,000 other customers are at 82%, so the data speaks for itself."