Liferay Digital Experience Overview

Liferay Digital Experience Software tailors portals, intranets, and websites to specific needs. It offers an extensible platform for building connected experiences.

Use Cases

Customers recommend Content Management, Proposal & Quote Management, Engagement Management, as the business use cases that they have been most satisfied with while using Liferay Digital Experience.

Other use cases:

  • Community Building
  • Collaboration
  • Sending & Publishing Communications
  • Helpdesk Management
  • Workflow Management
  • Training & Onboarding
  • Social Media Management
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Liferay Digital Experience.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Improve Navigation
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
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Liferay Digital Experience Use-Cases and Business Priorities: Customer Satisfaction Data

Liferay Digital Experience works with different mediums / channels such as Website.

Liferay Digital Experience's features include Personalization, and Widgets. and Liferay Digital Experience support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Liferay Digital Experience analytics capabilities include Custom Reports, and Analytics.

Reviews

"...This platform contains a range of solutions to implement in an organization, with them you can create websites, intranet with content managers, electronic commerce, services in the cloud, among others. ...." Peer review by Verified Reviewer, Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...Check out how easy it is to create content, get it out to the right site visitors, and if you provide any document storage space for your clients, make sure you check out Liferay Sync...." Peer review by Timothy H.
"...Improved navigation helps agents more quickly find information and provide quotes, as well as reduces the wait time for prospective customers...." Case Study West Bend
"...Increasingly high expectations for a modern and engaging digital experience...." Case Study NSW Department of Education

Liferay Digital Experience, Drupal CMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Liferay Digital Experience

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Liferay Digital Experience is popular in Information Technology And Services, Education, and Computer Software and is widely used by Large Enterprise, Small Business, and Mid Market.

Liferay Digital Experience Customer wins, Customer success stories, Case studies

What makes Liferay Digital Experience ideal for Content Management?

How efficiently Does Liferay Digital Experience manage your Proposal & Quote Management?

How does Liferay Digital Experience facilitate Engagement Management?

Why is Liferay Digital Experience the best choice for Community Building?

How can Liferay Digital Experience optimize your Collaboration Workflow?

11 buyers and buying teams have used Cuspera to assess how well Liferay Digital Experience solved their Content Management Systems needs. Cuspera uses 486 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

 

VAI - ERP Software - Medium

VAI Showcases Success of Next-Generation Digital Experience Platform Powered by Liferay

Ronkonkoma, USA

VAI has successfully deployed its next-generation digital experience platform built on Liferay DXP. This integration enhances VAI's ERP capabilities, providing a modern self-service portal for custom...ers, suppliers, and partners. The platform offers real-time data access, personalized experiences, and supports both B2B and B2C commerce, streamlining operations and improving customer engagement.

Read on →
 

Constl - Telecommunications - Large

How Constl Built a Scalable B2B DIaaS Portal with Liferay DXP

India

Constl launched a scalable B2B Digital Infrastructure-as-a-Service (DIaaS) portal, Krypton, built on Liferay DXP. This platform enhances real-time visibility, self-service, and operational transparen...cy for over 500 users, reducing assurance process efforts by 20-30%. It integrates operational systems via APIs, offering a unified solution for managing services, performance, SLAs, and billing.

Read on →
 

Vodafone Idea - Telecommunications - Very Large

Mumbai, India

Liferay DXP helped Vodafone Idea launch a unified digital marketplace for B2B and B2C users. The platform enabled fast partner onboarding, reducing time from months to weeks. Non-telco offerings grew... 38×, with transaction volume up 200× and value up 750×. Vi integrated partner onboarding, product management, and customer self-service in one system. Users now enjoy smoother transactions and improved grievance resolution.

 

Zions Bancorporation - Financial Services - Large

Salt Lake City, USA

Liferay DXP helped Zions Bancorporation modernize its banking platform. Zions replaced outdated, monolithic technology with a scalable, customizable solution. Development speed increased by 92%, cutt...ing project timelines from a year to just one month. The new platform reduced downtime and improved customer experience. Zions now supports 3,000 daily transactions across eight banks with greater reliability.

 

Tokio Marine & Nichido Fire Insurance - Insurance - Very Large

Tokyo, Japan

Liferay DXP helped Tokio Marine & Nichido Fire Insurance modernize a portal serving over 1 million users. The company replaced a fragmented legacy system to boost stability, speed, and usability. The... migration included 100,000 documents and 1,200 manuals, with a focus on secure access and compliance. A new tagging system improved search and reduced help desk inquiries. The project cut maintenance costs and made the portal easier to use.

 

PNB Housing Finance Limited - Financial Services - Large

Gurugram, India

Liferay DXP helped PNB Housing Finance Limited rebuild their website and digital lending journeys. The new platform increased monthly registered users by 158% and page views by 154%. Enquiry-to-appoi...ntment conversion improved by 213%. Bounce rate dropped by 31%. The unified digital experience platform enabled secure, compliant, and scalable operations. PNB Housing Finance now supports faster innovation and better customer engagement.

Liferay Digital Experience Platform

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Peers used Liferay Digital Experience for content management and proposal & quote management

Liferay Digital Experience Competitors

Liferay Digital Experience Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.05/5

Read Reviews (57)
Analytics

3.00/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.05/5

Read Reviews (57)
Analytics

3.00/5

Read Reviews (5)

Software Failure Risk Guidance

?

for Liferay Digital Experience

Overall Risk Meter

Low Medium High

Top Failure Risks for Liferay Digital Experience

Liferay Inc News

Product

Liferay Announces General Availability of Liferay Data Platform

Liferay has launched the Liferay Data Platform (LDP), enhancing B2B organizations' ability to view account activity by integrating data from CRM, marketing automation, and other systems. LDP offers a unified account view, real-time behavior segmentation, and personalized content delivery within Liferay DXP, improving decision-making and engagement.

Product

Liferay and MarketFully to Deliver Culturally Fluent DX Globally

Liferay and MarketFully have formed a technology partnership to enhance Liferay DXP's capabilities with MarketFully's Adaptive Content AI. This integration allows enterprises to create and optimize culturally adapted, multilingual content efficiently, improving time-to-market and ensuring content relevance in local markets. The partnership focuses on seamless content localization and multilingual SEO optimization, addressing the challenges of launching in new markets.

Awards

Liferay Recognized in Gartner Voice of the Customer DXPs report

Liferay has been recognized as a "Customers' Choice" in the 2026 Gartner Voice of the Customer for Digital Experience Platforms (DXPs) report. The company received the highest overall rating of 4.6 out of 5 stars based on 64 reviews, with 91% of reviewers willing to recommend Liferay DXP. This recognition highlights Liferay's innovative product roadmap and commitment to customer success.

Awards

Liferay Named Customers' Choice for Digital Experience Platforms

Liferay has been recognized as a "Customers' Choice" vendor in the 2026 Gartner Voice of the Customer report for Digital Experience Platforms. Liferay DXP received the highest overall rating of 4.6 out of 5 stars, with 91% of reviewers willing to recommend it. This recognition highlights Liferay's commitment to customer success and innovative product roadmap.

Liferay Inc Profile

Company Name

Liferay Inc

Company Website

https://www.liferay.com/

Year Founded

2004

HQ Location

1400 Montefino Avenue Diamond Bar, CA 91765 USA

Employees

501-1000

Social

Financials

PRIVATE