Campaign Monitor Overview

This is a summary of the comprehensive capabilities and benefits of Campaign Monitor based on over 14946 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Campaign Monitor, ConvertKit, Constant Contact, Brevo, Aweber, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Campaign Monitor is right for your needs? Our Cuspera AI engine can evaluate how Campaign Monitor fits your specific business needs, industry, and context. Get your personalized assessment report today.

Campaign Monitor supports business activities such as:

  • Campaign Management
  • Communication Management
  • Engagement Management
  • Social Media Management
  • Contact List Management

Campaign Monitor can help you with many business goals, such as Acquire Customers, Improve ROI, Increase Sales & Revenue, Enhance Customer Relationships, Scale Best Practices, etc. It can help manage these activities if you use E-Mail and Social Media for these needs. As a solution, Campaign Monitor's capabilities include Templates, Personalization, Feedback Surveys, etc.

Campaign Monitor was founded in 2004. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"I love the simplicity of the email builder. We have a lot of communications going out, and there’s myself and one or two other people regularly working on it. So just having that simplicity of being able to drag and drop saves us time. " - Arabella Gilby

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Campaign Monitor solved their Email Marketing needs. Cuspera uses 14946 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities peers achieved using Campaign Monitor.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Build Brand Awareness
  • Launch New Products
  • Grow Market Share
  • Improve Internal Communications
  • Establish Thought Leadership
  • Reduce Bounce
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Campaign Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Campaign Monitor.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Campaign Management with E-Mail

4.45/5 ★

Read Reviews (3410)

"...I love Campaign Monitor and the idea that I can send an email in a moment s time...." Case Study Livingly
campaign monitoring

4.40/5 ★

Read Reviews (2910)

"...If your company can identify customers by email only, then Campaign Monitor is for you...."
campaign analytics

4.80/5 ★

Read Reviews (154)

"...In fact, Campaign Monitor reports a $44 return on every dollar spent on email marketing...."
Communication Management with E-Mail

4.66/5 ★

Read Reviews (730)

"...We were able to track the emails, see who opened them and who didn't...."
sending & publishing communications

4.60/5 ★

Read Reviews (458)

"...For one, we used the whitelable feature to facilitate our various clients sending emails via template...."
tracking & monitoring communications

4.86/5 ★

Read Reviews (275)

"...With Campaign Monitor, I can customize, send, and track emails...."
Engagement Management with E-Mail

4.90/5 ★

Read Reviews (231)

"...It s clear that organizations prioritizing email marketing drive greater success, customer engagement, and retention...." 7 Email Marketing Best Practices for B2C Marketers
engaging and following up

4.90/5 ★

Read Reviews (199)

"...It also allows for drip campaigns to be set up and to help follow up with our contacts...."
PEER EXPERIENCES
Campaign Management with E-Mail

4.45/5 ★

Read Reviews (3410)

"...I love Campaign Monitor and the idea that I can send an email in a moment s time...." Case Study Livingly
campaign monitoring

4.45/5 ★

Read Reviews (2910)

campaign analytics

4.45/5 ★

Read Reviews (154)

Communication Management with E-Mail

4.66/5 ★

Read Reviews (730)

"...We were able to track the emails, see who opened them and who didn't...." Peer review by Nathan C, Marketing Director
sending & publishing communications

4.66/5 ★

Read Reviews (458)

tracking & monitoring communications

4.66/5 ★

Read Reviews (275)

Engagement Management with E-Mail

4.90/5 ★

Read Reviews (231)

"...It s clear that organizations prioritizing email marketing drive greater success, customer engagement, and retention...." 7 Email Marketing Best Practices for B2C Marketers
engaging and following up

4.90/5 ★

Read Reviews (199)

72+ more Business Use Cases

Our AI advisor, Wyz, harnessed 14946 insights from peers and experts to help you assess how these Campaign Monitor use cases fit your Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Arabella Gilby

Digital Communications Coordinator

Parkrun

I love the simplicity of the email builder. We have a lot of communications going out, and there’s myself and one or two other people regularly working on it. So just having that simplicity of being able to drag and drop saves us time. Testimonial By Arabella Gilby

Hayley Mojica

Sr. Associate, Program Communications

Girls Who Code

The Campaign Monitor team has been very supportive and innovative in improving the user experience. The platform is key to expanding the reach of our programs and initiatives. Testimonial By Hayley Mojica

Alida Araica

Email Marketing Associate

Livingly

I love Campaign Monitor and the idea that I can send an email in a moment’s time. It’s such a painless and simple process that quickly allows our team to get our best, most relevant content out to our subscribers. And with beautifully-designed emails, it’s even easier to encourage readers to click ...out of the email and through to our website.

Testimonial By Alida Araica
CUSTOMERS TESTIMONIALS

Arabella Gilby

Digital Communications Coordinator

Parkrun

I love the simplicity of the email builder. We have a lot of communications going out, and there’s myself and one or two other people regularly working on it. So just having that simplicity of being able to drag and drop saves us time. Testimonial By Arabella Gilby

Hayley Mojica

Sr. Associate, Program Communications

Girls Who Code

The Campaign Monitor team has been very supportive and innovative in improving the user experience. The platform is key to expanding the reach of our programs and initiatives. Testimonial By Hayley Mojica

Alida Araica

Email Marketing Associate

Livingly

I love Campaign Monitor and the idea that I can send an email in a moment’s time. It’s such a painless and simple process that quickly allows our team to get our best, most relevant content out to our subscribers. And with beautifully-designed emails, it’s even easier to encourage readers to click ...out of the email and through to our website.

Testimonial By Alida Araica

Case Studies

COMPANY CASE STUDIES
Case Study NORD

How Together with Campaign Monitor, NORD cultivates a community where individuals can stand together and live their best rare lives.

Read More
Case Study Parkrun

How the Parkrun uses Campaign Monitor to build communities through running and increase engagement long-term while leaving time in the workday for other to-dos.

Read More
Case Study Bluetent

With the help of Campaign Monitor, Bluetent delivers on a client experience that is entirely customizable and totally successful.

Read More

Based on peer insights

Cuspera recommends Campaign Monitor for

Use Cases Campaign Management , Communication Management , Engagement Management
Medium E-Mail, Social Media
Features Templates, Personalization, Feedback Surveys
Business Priorities Acquire Customers, Improve ROI, Increase Sales & Revenue
Industries Marketing And Advertising, Education, Sports

Frequently Asked Questions(FAQ)

for Campaign Monitor

What is Campaign Monitor?

Campaign Monitor is a cloud based email marketing tool used by entrepreneurs to design and send newsletters, manage new subscription and, promote and enhance customer base.

What is Campaign Monitor used for?

Campaign Monitor is a Email Marketing Software mainly used by its customers to Acquire Customers and Improve ROI by Campaign Management, Communication Management and Engagement Management .

What are the top features of Campaign Monitor?

Templates, Personalization and Feedback surveys are some of the top features of Campaign Monitor.

Who uses Campaign Monitor?

Campaign Monitor is used by Marketing And Advertising, Education and Sports among other industries.

What are Campaign Monitor alternatives?

ConvertKit, Constant Contact, Brevo and Aweber are popular alternatives for Campaign Monitor.

Where is Campaign Monitor located?

Campaign Monitor is headquartered at 9 Lea Ave, Nashville, Tennessee US.

Popular Business Setting

for Campaign Monitor

Top Industries

  • Marketing and Advertising
  • Education
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Campaign Monitor to Acquire customers and Improve ROI

Peer and Expert Opinion on Features

for Campaign Monitor

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.05/5 ★

Read Reviews (1006)
Personalization

4.73/5 ★

Read Reviews (478)
Feedback surveys

4.39/5 ★

Read Reviews (82)
Dashboard

4.64/5 ★

Read Reviews (57)
Landing page

3.72/5 ★

Read Reviews (44)
FEATURES RATINGS AND REVIEWS
Templates

4.05/5 ★

Read Reviews (1006)
Personalization

4.73/5 ★

Read Reviews (478)
Feedback surveys

4.39/5 ★

Read Reviews (82)
Dashboard

4.64/5 ★

Read Reviews (57)
Landing page

3.72/5 ★

Read Reviews (44)

IT and Other Capabilities

for Campaign Monitor

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.15/5 ★

Read Reviews (1137)
Data Export

4.07/5 ★

Read Reviews (387)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.15/5 ★

Read Reviews (1137)
Data Export

4.07/5 ★

Read Reviews (387)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.58/5 ★

Read Reviews (376)
24/7 Support

4.05/5 ★

Read Reviews (909)
Phone Support

3.95/5 ★

Read Reviews (78)
Chat Support

3.73/5 ★

Read Reviews (83)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.58/5 ★

Read Reviews (376)
24/7 Support

4.05/5 ★

Read Reviews (909)
Phone Support

3.95/5 ★

Read Reviews (78)
Chat Support

3.73/5 ★

Read Reviews (83)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.95/5 ★

Read Reviews (6)
Analytics

4.63/5 ★

Read Reviews (366)
Custom Reports

4.14/5 ★

Read Reviews (2546)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.95/5 ★

Read Reviews (6)
Analytics

4.63/5 ★

Read Reviews (366)
Custom Reports

4.14/5 ★

Read Reviews (2546)

Software Failure Risk Guidance

?

for Campaign Monitor

Overall Risk Meter

Low Medium High

Top Failure Risks for Campaign Monitor

Vendor Profile Details

Company Name

Campaign Monitor

Year Founded

2004

HQ Location

9 Lea Ave, Nashville, Tennessee US

Employees

101-250

Social

Financials

SERIES A