Personetics Overview
This is a summary of the comprehensive capabilities and benefits of Personetics based on over 288 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Personetics, belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Personetics is right for your needs? Our Cuspera AI engine can evaluate how Personetics fits your specific business needs, industry, and context. Get your personalized assessment report today.
Personetics supports business activities such as:
- Engagement Management
- Rating And Review Management
- Customer Feedback Management
- Helpdesk Management
- Loyalty Management
Personetics can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve ROI, Enter New Markets Internationally Or Locally, and Increase Sales & Revenue. It can help manage these activities if you use Phone Calls for these needs. As a solution, Personetics's capabilities include Personalization.
Reviews
"...About Personetics: Personetics is the leading global provider of data-driven personalization and customer engagement solutions for the Financial Services industry, serving over 65 million bank customers worldwide...." Hyundai Card Partners with Personetics To Improve Customer Experience With Personalized Insights
Cuspera Reviews
100 buyers and buying teams have used Cuspera to assess how well Personetics solved their Conversational Intelligence needs. Cuspera uses 288 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Personetics.
Use Cases
Peers recommend Engagement Management , Rating And Review Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Personetics.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.82/5 ★ |
"...About Personetics: Personetics is the leading global provider of data-driven personalization and customer engagement solutions for the Financial Services industry, serving over 65 million bank customers worldwide...." Hyundai Card Partners with Personetics To Improve Customer Experience With Personalized Insights |
| engaging and following up |
4.78/5 ★ |
"...Optimizing the banker s outreach to customers by prioritizing the most promising opportunities to engage based on real-time analysis of each customer s financial situation and recent activities ..." Personetics Puts the Power of AI in the Hands of Bank Relationship Managers and Agents With Personalized Insights and Advice Available via Salesforce and Microsoft CRM |
| Rating And Review Management |
4.24/5 ★ |
"...Quadrupled Its Customer Engagement Rate in One Year- TMRW s unique engagement-focused business model sets the standard for digital banks around the world. ..." Personetics : Personetics |
| Customer Feedback Management |
4.26/5 ★ |
"...This uses natural language processing to analyse customer feedback and improve customer service. ..." 10 Amazing Examples Of Natural Language Processing |
| measuring customer satisfaction |
3.92/5 ★ |
"...Elevate Customer Satisfaction. ..." Personetics : Personetics |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.82/5 ★ |
"...About Personetics: Personetics is the leading global provider of data-driven personalization and customer engagement solutions for the Financial Services industry, serving over 65 million bank customers worldwide...." Hyundai Card Partners with Personetics To Improve Customer Experience With Personalized Insights |
|
| engaging and following up |
4.82/5 ★ |
| Rating And Review Management |
4.24/5 ★ |
"...Quadrupled Its Customer Engagement Rate in One Year- TMRW s unique engagement-focused business model sets the standard for digital banks around the world. ..." Personetics : Personetics |
|
| Customer Feedback Management |
4.26/5 ★ |
"...This uses natural language processing to analyse customer feedback and improve customer service. ..." 10 Amazing Examples Of Natural Language Processing |
|
| measuring customer satisfaction |
4.26/5 ★ |
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 288 insights from peers and experts to help you assess how these Personetics use cases fit your Conversational Intelligence needs.
Peers used Personetics to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Personetics
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (53) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (53) |
IT and Other Capabilities
for Personetics
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (32) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (32) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (58) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (58) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for Personetics
Overall Risk Meter
Top Failure Risks for Personetics
Vendor Profile Details
Company Name
Personetics Technologies
Company Website
https://personetics.com/HQ Location
New York, NY 10019, US
Employees
NA
Social
Financials
NA
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