Personetics: Product updates, Customer stories, and Insights | 2026 Cuspera

Personetics Engage helped KBC boost digital customer engagement on its mobile app. The AI-driven platform delivered proactive, data-driven insights and recommendations. KBC saw high opt-in rates, ses...sion use above industry benchmarks, and a 90% satisfaction rating. The Engagement Builder let KBC create custom insights fast, improving personal financial management. KBC plans to expand Personetics features for small and midsize business clients.
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Personetics helped Scotiabank deliver AI-powered personalized financial guidance to over 5 million customers. Scotiabank used the Advice+ platform and Scotia Smart Money to improve digital advice. Th...e bank achieved a 73% engagement rate with targeted insights. Customers rated the experience 4.7 out of 5 stars. The solution empowered customers and boosted engagement.
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Personetics helped Erste Group improve its digital banking with the George platform. Erste Group used Personetics to add smart financial insights to its mobile app. The bank customized these insights... for different markets. 'George tips' led to a 30% click-through rate. Customers gave the app a 4.5 out of 5 star rating.
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Personetics helped Bank of the Philippine Islands (BPI) launch a new 'Track and Plan' solution in their mobile app. BPI wanted to give customers more value and support financial wellness. The solutio...n lets customers see how financial events affect their goals. It gives personalized insights and alerts. Customers can now manage their money habits more easily.
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Personetics powers George Tips in Erste Group's digital banking app. Erste Group wanted to help customers make better financial decisions with real-time, personalized advice. They used Personetics to... analyze financial data and deliver custom insights. After launching in Romania, George Tips saw a 50% click rate, over 20% engagement, and a 4.5 out of 5 satisfaction score from 2 million users. The solution now expands to Austria, the Czech Republic, and Hungary.
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Personetics helped Huntington Bank launch the Huntington Heads Up program. The bank delivers 14 million curated insights each month across 96 use cases. Customer satisfaction reached 4.7 out of 5. Da...ta enrichment reduced unnecessary service calls. Huntington is moving to Personetics’ SaaS solution to innovate faster and offer more personalized recommendations.
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