About Acquire™

Acquire™ is an omnichannel Customer Engagement platform providing enhanced digital customer experiences through its unified customer view of all digital transactions, enabling ease of tracking and instant response through its real-time communication tools. It is accessible on all devices and scalable for use in large enterprises as well as in small and medium size businesses.

The all-in-one customer engagement platform includes Chatbot software for providing answers to routine customer inquiries, customer prioritization, and routing of complex queries to human agents. It is also provided with Live Chat software that enables increased conversion rates due to quick response and action on customer queries and requirements.

Acquire™ provides better email management with its single Inbox feature for all the support requests, and connecting of all the other customer communication channels such as Live Chat, Chatbot, Social Media and others. The other communication channels it provides include Audio and Video software and Co-browsing for on-screen interactions. It integrates easily with the other business tools.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Acquire™ solves your Live Chat needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Acquire™.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Engagement Management , Sales Call Management , as the business use cases that they have been most satisfied while using Acquire™.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video, Chat and Phone Calls

4.63/5

Read Reviews (101)

"...I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website...." Peer review by Verified Reviewer, Information Technology and Services, 51-200 employees, Information Technology and Services
Engagement Management with Chat

4.79/5

Read Reviews (92)

"...Nava implemented Zendesk Chat on the Splashtop website to engage prospects browsing product and pricing pages...." Case Study Splashtop
engaging and following up

4.79/5

Read Reviews (48)

Sales Call Management with Phone Calls, Chat and Video

4.96/5

Read Reviews (37)

"...Then we move forward and checked Tagove, which is quite amazing as they offer multi-channel support - video chat, call recording, viop, co-browsing and video conferencing, Now we dont need any other software...." Peer review by Sam M., Manager, Management Consulting
call recording

4.96/5

Read Reviews (35)

PEER EXPERIENCES
Collaboration with Video, Chat and Phone Calls

4.63/5

Read Reviews (101)

"...I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website...." Peer review by Verified Reviewer, Information Technology and Services, 51-200 employees, Information Technology and Services
Engagement Management with Chat

4.79/5

Read Reviews (92)

"...Nava implemented Zendesk Chat on the Splashtop website to engage prospects browsing product and pricing pages...." Case Study Splashtop
engaging and following up

4.79/5

Read Reviews (48)

Sales Call Management with Phone Calls, Chat and Video

4.96/5

Read Reviews (37)

"...Then we move forward and checked Tagove, which is quite amazing as they offer multi-channel support - video chat, call recording, viop, co-browsing and video conferencing, Now we dont need any other software...." Peer review by Sam M., Manager, Management Consulting
call recording

4.96/5

Read Reviews (35)

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1143 insights from peers and experts to help you assess how these Acquire™ use cases fit your Live Chat needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Brad Tharp

Senior Director of Operations

Elevate

Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp

David Goodman

Customer Experience Lead

HLC

We don't want our customers to have to do much to get what they need. And Acquire is a cornerstone of that because it helps us achieve that goal. Testimonial By David Goodman

Italo Nava

Inside Sales Manager

Splashtop

Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates. Testimonial By Italo Nava
CUSTOMERS TESTIMONIALS

Brad Tharp

Senior Director of Operations

Elevate

Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp

David Goodman

Customer Experience Lead

HLC

We don't want our customers to have to do much to get what they need. And Acquire is a cornerstone of that because it helps us achieve that goal. Testimonial By David Goodman

Italo Nava

Inside Sales Manager

Splashtop

Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates. Testimonial By Italo Nava

Case Studies

COMPANY CASE STUDIES
Case Study Splashtop

How Splashtop Used Chatbots To Increase Sales Conversations by 35%

Read More
Case Study Elevate

How Elevate Provides Better Support and Increases Online Loan Applications

Read More
Case Study HLC

How HLC Creates an Effortless Customer Experience with Live Chat

Read More

Popular Business Setting

for Acquire™

Top Industries

  • Internet
  • Management Consulting
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Acquire™ to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Acquire™

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.11/5

Read Reviews (46)
bot

4.61/5

Read Reviews (18)
Personalization

4.72/5

Read Reviews (15)
Widgets

4.30/5

Read Reviews (13)
Dashboard

3.27/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Recording

4.11/5

Read Reviews (46)
bot

4.61/5

Read Reviews (18)
Personalization

4.72/5

Read Reviews (15)
Widgets

4.30/5

Read Reviews (13)
Dashboard

3.27/5

Read Reviews (9)

IT and Other Capabilities

for Acquire™

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.33/5

Read Reviews (64)
Data Export

4.17/5

Read Reviews (77)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.33/5

Read Reviews (64)
Data Export

4.17/5

Read Reviews (77)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.78/5

Read Reviews (164)
24/7 Support

4.73/5

Read Reviews (250)
Email Support

4.28/5

Read Reviews (21)
Phone Support

3.49/5

Read Reviews (21)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.78/5

Read Reviews (164)
24/7 Support

4.73/5

Read Reviews (250)
Email Support

4.28/5

Read Reviews (21)
Phone Support

3.49/5

Read Reviews (21)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (21)
Analytics

4.64/5

Read Reviews (14)
Custom Reports

4.50/5

Read Reviews (46)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.81/5

Read Reviews (21)
Analytics

4.64/5

Read Reviews (14)
Custom Reports

4.50/5

Read Reviews (46)

Failure Risk Guidance Security Report

?

for Acquire™

Overall Risk Meter

Low Medium High

Top Failure Risks for Acquire™

Vendor Profile Details

Company Name

Acquire

Company Website

https://acquire.io/

HQ Location

133 Kearny St, San Francisco, CA 94108, US

Employees

51-100

Social

Financials

Seed