Acquire™ Overview
Acquire revolutionizes customer interactions through its unified customer service software, enhancing messaging, video, and agent workspace capabilities. This all-in-one solution empowers businesses to deliver exceptional support by integrating powerful workflows and digital channels. Acquire's flexible API workflows extend functionality, allowing seamless communication across various platforms. The software replicates the in-person experience, fostering meaningful engagement and prioritizing customer needs. With a focus on simplifying processes, Acquire ensures that businesses can effectively address customer issues, ultimately enhancing satisfaction and loyalty.
Use Cases
Customers recommend Collaboration, Engagement Management, Call Recording, as the business use cases that they have been most satisfied with while using Acquire™.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Acquire™.
Acquire™ Use-Cases and Business Priorities: Customer Satisfaction Data
Acquire™ works with different mediums / channels such as Video. Chat. and Phone Calls.
Acquire™'s features include Recording, Personalization, Bot, etc. and Acquire™ support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Acquire™ analytics capabilities include Analytics, and Custom Reports.
Reviews
"We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform." - David Boots
Acquire™, Helpcrunch, Haptik, Smartsupp, JivoChat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Acquire offers all-in-one customer support software that unifies messaging, video, and agent workspace. Customers receive the support they deserve with Acquire's innovative platform.
Popular Business Setting
for Acquire™
Top Industries
- Legal Services
- Retail
- Sports
Popular in
- Small Business
- Mid Market
- Large Enterprise
Acquire™ is popular in Legal Services, Retail, and Sports and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Acquire™ Use Cases
Why is Acquire™ the best choice for Collaboration?
Why is Acquire™ the best choice for Engagement Management?
What benefits does Acquire™ offer for Call Recording?
How can Acquire™ optimize your Helpdesk Management Workflow?
How can Acquire™ optimize your Onboarding Workflow?
8 buyers and buying teams have used Cuspera to assess how well Acquire™ solved their Live Chat needs. Cuspera uses 1027 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform. Testimonial By David Boots |
|
|
We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. Testimonial By Norman Alegria |
|
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Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates. Testimonial By Italo Nava |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
David Boots VP of Strategic Development Dilawri Group |
We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform. Testimonial By David Boots |
|
Norman Alegria Director of Guest Services The Dufresne Group |
We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. Testimonial By Norman Alegria |
|
Italo Nava Inside Sales Manager Splashtop |
Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates. Testimonial By Italo Nava |
Case Studies
CASE STUDY The Dufresne Group
CASE STUDY HLC
CASE STUDY HLC
CASE STUDY The Dufresne Group
CASE STUDY Elevate
CASE STUDY Level 4.0
Video
Acquire - The Leading Conversational Customer Experience Platform
Frequently Asked Questions(FAQ)
for Acquire™
What is Acquire™?
Acquire™ is an omnichannel Customer Engagement platform providing enhanced digital customer experiences through its unified customer view of all digital transactions, enabling ease of tracking and instant response through its real-time communication tools. It is accessible on all devices and scalable for use in large enterprises as well as in small and medium size businesses.
The all-in-one customer engagement platform includes Chatbot software for providing answers to routine customer inquiries, customer prioritization, and routing of complex queries to human agents. It is also provided with Live Chat software that enables increased conversion rates due to quick response and action on customer queries and requirements.
Acquire™ provides better email management with its single Inbox feature for all the support requests, and connecting of all the other customer communication channels such as Live Chat, Chatbot, Social Media and others. The other communication channels it provides include Audio and Video software and Co-browsing for on-screen interactions. It integrates easily with the other business tools.
What is Acquire™ used for?
What are the top features of Acquire™?
Who uses Acquire™?
What are Acquire™ alternatives?
Where is Acquire™ located?
Peers used Acquire™ for collaboration and engagement management
Acquire™ Competitors
Acquire™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
Acquire™ Integrations
Acquire™ integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Acquire™
Software Failure Risk Guidance
?for Acquire™
Overall Risk Meter
Top Failure Risks for Acquire™
Acquire. News
Tesseract & Hawkeye Music Publishing Team Up to Acquire Music Catalogs
Tesseract Music and Hawkeye Music Publishing have formed a strategic partnership to acquire and manage music-related intellectual property rights, focusing on artist and songwriter catalog acquisitions. The partnership, operating under Tesseract Music, has secured $50 million in equity capital and is in talks with debt providers. The collaboration aims to enhance catalog value and royalty payouts, leveraging expertise in licensing and merchandising.
Acquire . bet and Trilogy Group form strategic partnership
Acquire.bet and Trilogy Group have formed a strategic partnership to enhance digital growth for tribal gaming enterprises. This collaboration combines Trilogy's expertise in tribal gaming with Acquire.bet's customer acquisition skills, offering tribes comprehensive digital support. The partnership aims to provide strategic guidance and execution across various media channels, ensuring tribes can effectively capitalize on digital opportunities.
Acquire. Profile
Company Name
Acquire.
Company Website
https://acquire.io/HQ Location
133 Kearny St, San Francisco, CA 94108, US
Employees
51-100
Social
Financials
SERIES B
