Acquire™ Overview
Acquire™ is an omnichannel Customer Engagement platform providing enhanced digital customer experiences through its unified customer view of all digital transactions, enabling ease of tracking and instant response through its real-time communication tools. It is accessible on all devices and scalable for use in large enterprises as well as in small and medium size businesses.
The all-in-one customer engagement platform includes Chatbot software for providing answers to routine customer inquiries, customer prioritization, and routing of complex queries to human agents. It is also provided with Live Chat software that enables increased conversion rates due to quick response and action on customer queries and requirements.
Acquire™ provides better email management with its single Inbox feature for all the support requests, and connecting of all the other customer communication channels such as Live Chat, Chatbot, Social Media and others. The other communication channels it provides include Audio and Video software and Co-browsing for on-screen interactions. It integrates easily with the other business tools.
Cuspera Reviews
8 buyers and buying teams have used Cuspera to assess how well Acquire™ solved their Live Chat needs. Cuspera uses 1027 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Acquire™.
Use Cases
Peers recommend Collaboration , Engagement Management , Call Recording , as the business use cases that they have been most satisfied while using Acquire™.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Video, Chat and Phone Calls |
4.63/5 ★ |
"...Additionally, the platform facilitates co-browsing and screen sharing with customers, enabling support agents to assist customers by highlighting key information within a web page for customers as well as assist customers with navigation by changing pages for them...." Peer review |
| Engagement Management with Chat |
4.81/5 ★ |
"...Today s guest post was provided by Dhruv Mehta, a digital marketing professional who represents Acquire, a developer of customer engagement software. ..." 5 Ways to Redevelop Your B2B Communication Plan With Social Distancing |
| engaging and following up |
4.85/5 ★ |
"...A live chat Salesforce integration like Acquire records every visitor who has engaged with you on live chat as leads or contacts...." Salesforce Integration with Acquire - Complete Guide |
| Call Recording with Phone Calls, Chat and Video |
4.95/5 ★ |
"...Useful Features Include: Co-browsing software Unified agent view Instant file sharing Live call recording Live text chat ..." Top Seven Remote Working Tools You Simply Need In 2020 |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Video, Chat and Phone Calls |
4.63/5 ★ |
"...Additionally, the platform facilitates co-browsing and screen sharing with customers, enabling support agents to assist customers by highlighting key information within a web page for customers as well as assist customers with navigation by changing pages for them...." Peer review |
|
| Engagement Management with Chat |
4.81/5 ★ |
"...Today s guest post was provided by Dhruv Mehta, a digital marketing professional who represents Acquire, a developer of customer engagement software. ..." 5 Ways to Redevelop Your B2B Communication Plan With Social Distancing |
|
| engaging and following up |
4.81/5 ★ |
| Call Recording with Phone Calls, Chat and Video |
4.95/5 ★ |
"...Useful Features Include: Co-browsing software Unified agent view Instant file sharing Live call recording Live text chat ..." Top Seven Remote Working Tools You Simply Need In 2020 |
|
25+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1027 insights from peers and experts to help you assess how these Acquire™ use cases fit your Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates. Testimonial By Italo Nava |
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We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform. Testimonial By David Boots |
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Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Italo Nava Inside Sales Manager Splashtop |
Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates. Testimonial By Italo Nava |
|
David Boots VP of Strategic Development Dilawri Group |
We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform. Testimonial By David Boots |
|
Brad Tharp Senior Director of Operations Elevate |
Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
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Case Study HLCRead More |
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Case Study The Dufresne GroupRead More |
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Case Study ElevateRead More |
Frequently Asked Questions(FAQ)
for Acquire™
What is Acquire™?
What is Acquire™ used for?
What are the top features of Acquire™?
Who uses Acquire™?
What are Acquire™ alternatives?
Where is Acquire™ located?
Popular Business Setting
for Acquire™
Top Industries
- Legal Services
- Retail
- Sports
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Acquire™ to Acquire customers and Increase sales & revenue
Acquire™ Alternatives
Peer and Expert Opinion on Features
for Acquire™
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (44) |
| Personalization | Read Reviews (13) |
| bot | Read Reviews (12) |
| Widgets | Read Reviews (11) |
| Dashboard | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (44) |
| Personalization | Read Reviews (13) |
| bot | Read Reviews (12) |
| Widgets | Read Reviews (11) |
| Dashboard | Read Reviews (8) |
IT and Other Capabilities
for Acquire™
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (67) |
| Data Export | Read Reviews (69) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (67) |
| Data Export | Read Reviews (69) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (141) |
| 24/7 Support | Read Reviews (224) |
| Email Support | Read Reviews (16) |
| Phone Support | Read Reviews (22) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (141) |
| 24/7 Support | Read Reviews (224) |
| Email Support | Read Reviews (16) |
| Phone Support | Read Reviews (22) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
Software Failure Risk Guidance
?for Acquire™
Overall Risk Meter
Top Failure Risks for Acquire™
Vendor Profile Details
Company Name
Acquire
Company Website
https://acquire.io/HQ Location
133 Kearny St, San Francisco, CA 94108, US
Employees
51-100
Social
Financials
Seed
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