CUSPERA

Acquire™

4.6 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2133 Reviews)

Acquire: Realtime Customer Support

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About Acquire™

Acquire™ is an omnichannel Customer Engagement platform providing enhanced digital customer experiences through its unified customer view of all digital transactions, enabling ease of tracking and instant response through its real-time communication tools. It is accessible on all devices and scalable for use in large enterprises as well as in small and medium size businesses.

The all-in-one customer engagement platform includes Chatbot software for providing answers to routine customer inquiries, customer prioritization, and routing of complex queries to human agents. It is also provided with Live Chat software that enables increased conversion rates due to quick response and action on customer queries and requirements.

Acquire™ provides better email management with its single Inbox feature for all the support requests, and connecting of all the other customer communication channels such as Live Chat, Chatbot, Social Media and others. The other communication channels it provides include Audio and Video software and Co-browsing for on-screen interactions. It integrates easily with the other business tools.

Reviews - Customer Testimonials

Reviews - Case Studies

Case Study Splashtop

How Splashtop Used Chatbots To Increase Sales Conversations by 35%

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How Splashtop Used Chatbots To Increase Sales Conversations by 35%

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Case Study Elevate

How Elevate Provides Better Support and Increases Online Loan Applications

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How Elevate Provides Better Support and Increases Online Loan Applications

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Case Study HLC

How HLC Creates an Effortless Customer Experience with Live Chat

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How HLC Creates an Effortless Customer Experience with Live Chat

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Peer and Expert Reviews
for Acquire™

Goals

Increase sales & revenue and Improve digital and social presence are the most popular goals peers achieved using Acquire™ .

Other goals:

  • Acquire customers
  • Enhance customer relationships
  • Enter new markets internationally or locally
  • Improve ROI
  • Improve brand engagement
See all goals See less goals

Channels

It is the best suited for chat, video, phone calls, channels.

Other channels:

  • website
  • e-mail
  • mobile
  • offline
  • support groups
  • social media
  • mobile app
  • omnichannel
  • Whatsapp
  • events
  • trade shows
  • Twitter
  • on premises
  • promotions
  • user generated content
  • blogs
See all channels See less channels

Processes

Peers recommend engagement management, collaboration, sales call management, as the business processes that they have been most satisfied while using Acquire™ .

Read Reviews of Business Process for Acquire™

Engagement management With Chat

Engaging and following up With Chat

Collaboration With Video and Chat and Phone calls

Sales call management With Phone calls and Chat and Video

Call recording With Phone calls and Chat and Video

Training & onboarding With Chat

Helpdesk management

Lead engagement With Chat and Website and Offline

Conversion management

Content management With Chat and Video

Content sharing With Chat and Video

Customer case management With Chat and E mail and Video and Phone calls

Contact list management With Chat

Creating contact list With Chat

Customer feedback management With Chat

Measuring customer satisfaction With Chat

Sales document management With Chat and Video

Document sharing With Chat and Video

Digital marketing

Lead qualification

Knowledge management With Chat

Communication management With E mail and Phone calls

Sending & publishing communications With E mail and Phone calls

Products & pricelist management With Website and Chat

Generation of new leads With Chat

Social media management With Chat and Phone calls and Social media and E mail

Buyer engagement

See allless Activities

Popular Business Setting
for Acquire™

Top Industries

  • Internet
  • Management Consulting
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Acquire™ to Increase sales & revenue and Improve digital and social presence

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IT and Other Capabilities
for Acquire™

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Phone Support

Chat Support

Email Support

24/7 Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for Acquire™

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First 5 Reports are Free

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Vendor Profile Details

Company Name Acquire
Company Website https://acquire.io/
HQ Location 133 Kearny St, San Francisco, CA 94108, US
Employees 51-100
Social
Financials Seed