Acquire™ Overview
Acquire revolutionizes customer interactions through its unified customer service software, enhancing messaging, video, and agent workspace capabilities. This all-in-one solution empowers businesses to deliver exceptional support by integrating powerful workflows and digital channels. Acquire's flexible API workflows extend functionality, allowing seamless communication across various platforms. The software replicates the in-person experience, fostering meaningful engagement and prioritizing customer needs. With a focus on simplifying processes, Acquire ensures that businesses can effectively address customer issues, ultimately enhancing satisfaction and loyalty.
Use Cases
Customers recommend Collaboration, Engagement Management, Call Recording, as the business use cases that they have been most satisfied with while using Acquire™.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Acquire™.
Acquire™ Use-Cases and Business Priorities: Customer Satisfaction Data
Acquire™ works with different mediums / channels such as Video. Chat. and Phone Calls.
Acquire™'s features include Recording, Personalization, Bot, etc. and Acquire™ support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Acquire™ analytics capabilities include Analytics, and Custom Reports.
Reviews
"Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time." - Brad Tharp
Acquire™, Helpcrunch, Haptik, Smartsupp, JivoChat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Acquire offers all-in-one customer support software that unifies messaging, video, and agent workspace. Customers receive the support they deserve with Acquire's innovative platform.
Popular Business Setting
for Acquire™
Top Industries
- Legal Services
- Retail
- Sports
Popular in
- Small Business
- Mid Market
- Large Enterprise
Acquire™ is popular in Legal Services, Retail, and Sports and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Acquire™ Use Cases
How does Acquire™ address your Collaboration Challenges?
How can Acquire™ enhance your Engagement Management process?
What benefits does Acquire™ offer for Call Recording?
What Are the key features of Acquire™ for Helpdesk Management?
What benefits does Acquire™ offer for Onboarding?
25+ more Business Use Cases
8 buyers and buying teams have used Cuspera to assess how well Acquire™ solved their Live Chat needs. Cuspera uses 1027 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp |
|
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We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. Testimonial By Norman Alegria |
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We don't want our customers to have to do much to get what they need. And Acquire is a cornerstone of that because it helps us achieve that goal. Testimonial By David Goodman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brad Tharp Senior Director of Operations Elevate |
Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp |
|
Norman Alegria Director of Guest Services The Dufresne Group |
We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. Testimonial By Norman Alegria |
|
David Goodman Customer Experience Lead HLC |
We don't want our customers to have to do much to get what they need. And Acquire is a cornerstone of that because it helps us achieve that goal. Testimonial By David Goodman |
Case Studies
Case Study Elevate
CASE STUDY Level 4.0
Case Study HLC
Case Study The Dufresne Group
CASE STUDY HLC
CASE STUDY Elevate
Video
Acquire - The Leading Conversational Customer Experience Platform
Frequently Asked Questions(FAQ)
for Acquire™
What is Acquire™?
Acquire™ is an omnichannel Customer Engagement platform providing enhanced digital customer experiences through its unified customer view of all digital transactions, enabling ease of tracking and instant response through its real-time communication tools. It is accessible on all devices and scalable for use in large enterprises as well as in small and medium size businesses.
The all-in-one customer engagement platform includes Chatbot software for providing answers to routine customer inquiries, customer prioritization, and routing of complex queries to human agents. It is also provided with Live Chat software that enables increased conversion rates due to quick response and action on customer queries and requirements.
Acquire™ provides better email management with its single Inbox feature for all the support requests, and connecting of all the other customer communication channels such as Live Chat, Chatbot, Social Media and others. The other communication channels it provides include Audio and Video software and Co-browsing for on-screen interactions. It integrates easily with the other business tools.
What is Acquire™ used for?
What are the top features of Acquire™?
Who uses Acquire™?
What are Acquire™ alternatives?
Where is Acquire™ located?
Peers used Acquire™ for collaboration and engagement management
Acquire™ Competitors
Acquire™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
Acquire™ Integrations
Acquire™ integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Acquire™
Software Failure Risk Guidance
?for Acquire™
Overall Risk Meter
Top Failure Risks for Acquire™
Acquire. Profile
Company Name
Acquire.
Company Website
https://acquire.io/HQ Location
133 Kearny St, San Francisco, CA 94108, US
Employees
51-100
Social
Financials
SERIES B
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