Acquire™ Overview
This is a summary of the comprehensive capabilities and benefits of Acquire™ based on over 1027 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Acquire™, SnapEngage, REVE Chat, Liveperson LiveEngage, Comm100 Live Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Acquire™ is right for your needs? Our Cuspera AI engine can evaluate how Acquire™ fits your specific business needs, industry, and context. Get your personalized assessment report today.
Acquire™ supports business activities such as:
- Collaboration
- Engagement Management
- Call Recording
- Helpdesk Management
- Training & Onboarding
Acquire™ can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve Digital And Social Presence, Improve Brand Engagement, etc. It can help manage these activities if you use Video Chat and Phone Calls for these needs. As a solution, Acquire™'s capabilities include Recording, Personalization, Bot, etc.
Acquire™ Legal Services Vertical is its biggest customer base.
Reviews
"We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. " - Norman Alegria
Cuspera Reviews
8 buyers and buying teams have used Cuspera to assess how well Acquire™ solved their Live Chat needs. Cuspera uses 1027 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Acquire™.
Use Cases
Peers recommend Collaboration , Engagement Management , Call Recording , as the business use cases that they have been most satisfied while using Acquire™.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Video, Chat and Phone Calls |
4.63/5 ★ |
"...Acquire is a highly advanced and intuitive multi-channel customer communication software that provides instant feedback from customers in the form of a voice call, text chat with screen sharing, and live video chat...." Top Seven Remote Working Tools You Simply Need In 2020 |
| Engagement Management with Chat |
4.81/5 ★ |
"...For example through: Improved customer engagement - chatbots can establish personalized interactions with customers, providing credible shopping advice based on their purchase history and preferences...." Laduram Vishnoi / Acquire.io / 10 Chatbot Benefits Your Business Can t Afford to Miss |
| engaging and following up |
4.85/5 ★ |
"...Dhawani Shah, 8 Customer Engagement Strategies That Actually Work, Acquire; Twitter: @acquire_io 3...." Examples of Customer Engagement Strategies & Tips from the Pros |
| Call Recording with Phone Calls, Chat and Video |
4.95/5 ★ |
"...Instant file sharing, speech recognition, live call recording are some other features of this tool. ..." 8 Tools Every New Remote Worker and Freelancer Needs |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Video, Chat and Phone Calls |
4.63/5 ★ |
"...Acquire is a highly advanced and intuitive multi-channel customer communication software that provides instant feedback from customers in the form of a voice call, text chat with screen sharing, and live video chat...." Top Seven Remote Working Tools You Simply Need In 2020 |
|
| Engagement Management with Chat |
4.81/5 ★ |
"...For example through: Improved customer engagement - chatbots can establish personalized interactions with customers, providing credible shopping advice based on their purchase history and preferences...." Laduram Vishnoi / Acquire.io / 10 Chatbot Benefits Your Business Can t Afford to Miss |
|
| engaging and following up |
4.81/5 ★ |
| Call Recording with Phone Calls, Chat and Video |
4.95/5 ★ |
"...Instant file sharing, speech recognition, live call recording are some other features of this tool. ..." 8 Tools Every New Remote Worker and Freelancer Needs |
|
25+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1027 insights from peers and experts to help you assess how these Acquire™ use cases fit your Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. Testimonial By Norman Alegria |
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Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates. Testimonial By Italo Nava |
|
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Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Norman Alegria Director of Guest Services The Dufresne Group |
We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. Testimonial By Norman Alegria |
|
Italo Nava Inside Sales Manager Splashtop |
Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates. Testimonial By Italo Nava |
|
Brad Tharp Senior Director of Operations Elevate |
Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study HLCRead More |
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Case Study ElevateRead More |
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Case Study The Dufresne GroupRead More |
Frequently Asked Questions(FAQ)
for Acquire™
What is Acquire™?
What is Acquire™ used for?
What are the top features of Acquire™?
Who uses Acquire™?
What are Acquire™ alternatives?
Where is Acquire™ located?
Popular Business Setting
for Acquire™
Top Industries
- Legal Services
- Retail
- Sports
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Acquire™ to Acquire customers and Increase sales & revenue
Acquire™ Alternatives
Peer and Expert Opinion on Features
for Acquire™
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (44) |
| Personalization | Read Reviews (13) |
| bot | Read Reviews (12) |
| Widgets | Read Reviews (11) |
| Dashboard | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (44) |
| Personalization | Read Reviews (13) |
| bot | Read Reviews (12) |
| Widgets | Read Reviews (11) |
| Dashboard | Read Reviews (8) |
IT and Other Capabilities
for Acquire™
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (67) |
| Data Export | Read Reviews (69) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (67) |
| Data Export | Read Reviews (69) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (141) |
| 24/7 Support | Read Reviews (224) |
| Email Support | Read Reviews (16) |
| Phone Support | Read Reviews (22) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (141) |
| 24/7 Support | Read Reviews (224) |
| Email Support | Read Reviews (16) |
| Phone Support | Read Reviews (22) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
Software Failure Risk Guidance
?for Acquire™
Overall Risk Meter
Top Failure Risks for Acquire™
Vendor Profile Details
Company Name
Acquire
Company Website
https://acquire.io/HQ Location
133 Kearny St, San Francisco, CA 94108, US
Employees
51-100
Social
Financials
SERIES B
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