Dialogflow Overview
Dialogflow is used for creating chatbots, voice bots, and virtual agents with natural language understanding. It leverages Google AI for enhanced interaction.
Use Cases
Customers recommend Engagement Management, Sending & Publishing Communications, Onboarding, as the business use cases that they have been most satisfied with while using Dialogflow.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialogflow.
Dialogflow Use-Cases and Business Priorities: Customer Satisfaction Data
Dialogflow's features include Bot, Personalization, Templates, etc. and Dialogflow support capabilities include Chat Support, Email Support, AI Powered, etc. also Dialogflow analytics capabilities include Custom Reports, and Analytics.
Reviews
"We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation." - Martine van der Lee
Dialogflow, Vymo, Certainly, DataRobot, Popup Maker, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Dialogflow
Top Industries
- Information Technology and Services
- Computer Software
- Research
Popular in
- Small Business
- Mid Market
- Enterprise
Dialogflow is popular in Information Technology And Services, Computer Software, and Research and is widely used by Small Business, Mid Market, and Enterprise.
Dialogflow Customer wins, Customer success stories, Case studies
How does Dialogflow facilitate Engagement Management?
What benefits does Dialogflow offer for Sending & Publishing Communications?
How does Dialogflow address your Onboarding Challenges?
What makes Dialogflow ideal for Conversion Management?
How can Dialogflow enhance your Helpdesk Management process?
15 buyers and buying teams have used Cuspera to assess how well Dialogflow solved their Bot Platform needs. Cuspera uses 1200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee |
|
Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda |
|
Once our team began working with Dialogflow, we were able to move so quickly that we met or exceeded every milestone or goal. We were so efficient because Dialogflow was easy to train people on, and easy to use. Testimonial By Mandi Galluch |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Martine van der Lee Director, Social Media KLM |
We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee |
|
Lukasz Rewerenda Principal Solutions Architect Randstad |
Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda |
|
Mandi Galluch Conversational Commerce Lead Domino’s |
Once our team began working with Dialogflow, we were able to move so quickly that we met or exceeded every milestone or goal. We were so efficient because Dialogflow was easy to train people on, and easy to use. Testimonial By Mandi Galluch |
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Read more →Frequently Asked Questions(FAQ)
for Dialogflow
What is Dialogflow?
Dialogflow is a natural language processing (NLP) platform used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. It connects to mobile app, web applications, bot, interactive voice response systems, and so on. It also provides access to Google Cloud Support and a service level agreement (SLA) for production deployments. It helps to scale best practices, acquire customers, and enhance customer relationships
Dialogflow supports Google’s AI capabilities like advanced natural language models, optimized speech-to-text models, auto speech adaptation, and the latest text-to-speech advances. It also allows for easy collaboration across teams.
Some of its features include advanced natural language and speech, quick to build and deploy, deploy across popular digital channels, multilingual support, flow-based modules and more.
What is Dialogflow used for?
What are the top features of Dialogflow?
Who uses Dialogflow?
What are Dialogflow alternatives?
Where is Dialogflow located?
Peers used Dialogflow for engagement management and sending & publishing communications
Dialogflow Competitors
Dialogflow Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (73) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (73) |
Dialogflow Integrations
Dialogflow integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Dialogflow
Software Failure Risk Guidance
?for Dialogflow
Overall Risk Meter
Top Failure Risks for Dialogflow
Google LLC News
AccelGoogle tie-up to fund AI startups
Google and Accel have partnered to launch the Atoms AI Cohort 2026, aimed at supporting early-stage Indian AI startups. The program offers up to $2 million in co-investment, $350,000 in Google Cloud, Gemini, and DeepMind credits, and technical support from Google DeepMind. This initiative seeks to foster AI innovation in India and provide global exposure for startups.
Alphabet Stocks Hits New Highs As Meta Mulls Deploying Google AI Chips In Data Centers
Google is in discussions with Meta Platforms to potentially supply its AI chips for Meta's data centers, intensifying competition with NVIDIA in the AI chip market. Google's tensor processing units (TPUs) are designed to enhance AI workload performance and cost efficiency. This development has contributed to Alphabet's stock reaching new highs, reflecting its strategic push in AI technology.
Google Cloud and Westinghouse detail AI system for nuclear power plant construction
Google Cloud and Westinghouse have collaborated to develop an AI system aimed at enhancing nuclear power plant construction. This system leverages Google's cloud capabilities to improve efficiency and safety in the construction process.
LSEG Integrates Tick History Data With Google Clouds Vertex AI
LSEG has integrated its historical tick data with Google Cloud's Vertex AI and BigQuery, enabling financial institutions to leverage AI and machine learning for advanced market analysis. This collaboration reduces infrastructure complexity and costs, allowing firms to perform rapid, large-scale data processing and analysis. The integration democratizes access to sophisticated analytics, particularly benefiting mid-sized and emerging financial institutions.
Google LLC Profile
Company Name
Google LLC
Company Website
https://about.google/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Employees
10,001+
Social
Financials
SERIES A
