Dialogflow Overview

Dialogflow is used for creating chatbots, voice bots, and virtual agents with natural language understanding. It leverages Google AI for enhanced interaction.

Use Cases

Customers recommend Engagement Management, Sending & Publishing Communications, Onboarding, as the business use cases that they have been most satisfied with while using Dialogflow.

Other use cases:

  • Conversion Management
  • Helpdesk Management
  • Proposal & Quote Management
  • Collaboration
  • Workflow Management
  • Contact List Management
  • Social Media Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialogflow.

Other priorities:

  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Efficiency
See all business priorities See less business priorities

Dialogflow Use-Cases and Business Priorities: Customer Satisfaction Data

Dialogflow's features include Bot, Personalization, Templates, etc. and Dialogflow support capabilities include Chat Support, Email Support, AI Powered, etc. also Dialogflow analytics capabilities include Custom Reports, and Analytics.

Reviews

"We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction." - Patrick Jackson

Dialogflow, Vymo, Certainly, DataRobot, Popup Maker, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Dialogflow

Top Industries

  • Information Technology and Services
  • Computer Software
  • Research

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Dialogflow is popular in Information Technology And Services, Computer Software, and Research and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Dialogflow Use Cases

What Are the key features of Dialogflow for Engagement Management?

What solutions does Dialogflow provide for Sending & Publishing Communications?

How can Dialogflow optimize your Onboarding Workflow?

How can Dialogflow optimize your Conversion Management Workflow?

Why is Dialogflow the best choice for Helpdesk Management?

22+ more Business Use Cases

15 buyers and buying teams have used Cuspera to assess how well Dialogflow solved their Bot Platform needs. Cuspera uses 1200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Dialogflow testimonial

Patrick Jackson

Software Engineer

Ticketmaster
We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson
Dialogflow testimonial

Martine van der Lee

Director, Social Media

KLM
We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee
Dialogflow testimonial

Lukasz Rewerenda

Principal Solutions Architect

Randstad
Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda
CUSTOMERS TESTIMONIALS
Dialogflow testimonial

Patrick Jackson

Software Engineer

Ticketmaster
We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson
Dialogflow testimonial

Martine van der Lee

Director, Social Media

KLM
We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee
Dialogflow testimonial

Lukasz Rewerenda

Principal Solutions Architect

Randstad
Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda

Case Studies

COMPANY INDUSTRY CASE STUDIES
Dialogflow case study

Domino’s
NA
Case Study Domino’s

Domino’s simplifies ordering pizza using Dialogflow’s conversational technolog

Read More
Dialogflow case study

Ticketmaster
NA
Case Study Ticketmaster

Ticketmaster connects people with events and tickets faster using Dialogflow

Read More
Dialogflow case study

KLM
NA
Case Study KLM

KLM builds booking and packing bot 'BB' with Dialogflow

Read More

Frequently Asked Questions(FAQ)

for Dialogflow

What is Dialogflow?

Dialogflow is a natural language processing (NLP) platform used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. It connects to mobile app, web applications, bot, interactive voice response systems, and so on. It also provides access to Google Cloud Support and a service level agreement (SLA) for production deployments. It helps to scale best practices, acquire customers, and enhance customer relationships

Dialogflow supports Google’s AI capabilities like advanced natural language models, optimized speech-to-text models, auto speech adaptation, and the latest text-to-speech advances. It also allows for easy collaboration across teams.

Some of its features include advanced natural language and speech, quick to build and deploy, deploy across popular digital channels, multilingual support, flow-based modules and more.

What is Dialogflow used for?

Dialogflow is a Bot Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Sending & Publishing Communications and Onboarding .

What are the top features of Dialogflow?

bot, Personalization and Templates are some of the top features of Dialogflow.

Who uses Dialogflow?

Dialogflow is used by Information Technology And Services, Computer Software and Research among other industries.

What are Dialogflow alternatives?

Vymo, Certainly, DataRobot and Popup Maker are popular alternatives for Dialogflow.

Where is Dialogflow located?

Dialogflow is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Dialogflow for engagement management and sending & publishing communications

Dialogflow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (114)
Custom Reports

4.28/5 ★

Read Reviews (99)
Analytics

3.98/5 ★

Read Reviews (73)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (114)
Custom Reports

4.28/5 ★

Read Reviews (99)
Analytics

3.98/5 ★

Read Reviews (73)

Software Failure Risk Guidance

?

for Dialogflow

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialogflow

Google LLC News

KPMG Invests $100M in Google Cloud Alliance to Accelerate Enterprise Adoption of AI

KPMG invests $100M in Google Cloud to enhance AI adoption through their alliance.

20/11/2024 - source

AI can improve work life and boost economy, Google UK boss says - Alloa Advertiser

Artificial intelligence tools can help “improve the livesâ€� of UK workers and boost the economy, the managing director of Google UK and Ireland has ...

27/07/2024 - source

ChatGPT maker OpenAI wants to compete with Google with its new AI-powered search ...

Microsoft-backed AI giant OpenAI has announced its entry into the search market with SearchGPT, an AI-powered search engine designed to provide ...

26/07/2024 - source

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Facebook Linkedin Twitter

Financials

SERIES A