Dialogflow Overview
Dialogflow is a natural language processing (NLP) platform used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. It connects to mobile app, web applications, bot, interactive voice response systems, and so on. It also provides access to Google Cloud Support and a service level agreement (SLA) for production deployments. It helps to scale best practices, acquire customers, and enhance customer relationships
Dialogflow supports Google’s AI capabilities like advanced natural language models, optimized speech-to-text models, auto speech adaptation, and the latest text-to-speech advances. It also allows for easy collaboration across teams.
Some of its features include advanced natural language and speech, quick to build and deploy, deploy across popular digital channels, multilingual support, flow-based modules and more.
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well Dialogflow solved their Bot Platform needs. Cuspera uses 1200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Dialogflow.
Use Cases
Peers recommend Engagement Management , Sending & Publishing Communications , Training & Onboarding , as the business use cases that they have been most satisfied while using Dialogflow.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.79/5 ★ |
"...Build AI-powered chatbots and conversational agents and interact with your users on any platform and any device...." Peer review from Dialogflow |
| engaging and following up |
4.59/5 ★ |
"...It includes information on how to integrate Dialogflow Messenger, which provides a customizable chat dialog for your agent that can be embedded in your website so you can easily deploy your chatbot on the web and make it engaging with rich UI support...." Snapchat Users Report Widespread Problems Sending Snaps, Stemming From Google Cloud Outage - Variety plus 1 more |
| Sending & Publishing Communications |
3.75/5 ★ |
"...How to Build an Approved Actions for the Google Assistant with Actions on Google using Dialogflow was originally published in Quick Code on Medium, where people are continuing the conversation by highlighting and responding to this story...." How to Build an Approved Actions for the Google Assistant with Actions on Google using Dialogflow |
| Training & Onboarding |
3.66/5 ★ |
"...Google Cloud Next was exciting, and I learned a lot about cloud architectures and recent developments in machine learning services such as BigQuery ML...." Google Cloud Next in Tokyo 2018 |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.79/5 ★ |
"...Build AI-powered chatbots and conversational agents and interact with your users on any platform and any device...." Peer review from Dialogflow |
|
| engaging and following up |
4.79/5 ★ |
| Sending & Publishing Communications |
3.75/5 ★ |
"...How to Build an Approved Actions for the Google Assistant with Actions on Google using Dialogflow was originally published in Quick Code on Medium, where people are continuing the conversation by highlighting and responding to this story...." How to Build an Approved Actions for the Google Assistant with Actions on Google using Dialogflow |
|
| Training & Onboarding |
3.66/5 ★ |
"...Google Cloud Next was exciting, and I learned a lot about cloud architectures and recent developments in machine learning services such as BigQuery ML...." Google Cloud Next in Tokyo 2018 |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1200 insights from peers and experts to help you assess how these Dialogflow use cases fit your Bot Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Once our team began working with Dialogflow, we were able to move so quickly that we met or exceeded every milestone or goal. We were so efficient because Dialogflow was easy to train people on, and easy to use. Testimonial By Mandi Galluch |
|
We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson |
|
Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mandi Galluch Conversational Commerce Lead Domino’s |
Once our team began working with Dialogflow, we were able to move so quickly that we met or exceeded every milestone or goal. We were so efficient because Dialogflow was easy to train people on, and easy to use. Testimonial By Mandi Galluch |
|
Patrick Jackson Software Engineer Ticketmaster |
We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson |
|
Lukasz Rewerenda Principal Solutions Architect Randstad |
Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
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Case Study KLMRead More |
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Case Study TicketmasterRead More |
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Case Study Domino’sRead More |
Frequently Asked Questions(FAQ)
for Dialogflow
What is Dialogflow?
What is Dialogflow used for?
What are the top features of Dialogflow?
Who uses Dialogflow?
What are Dialogflow alternatives?
Where is Dialogflow located?
Popular Business Setting
for Dialogflow
Top Industries
- Information Technology and Services
- Computer Software
- Research
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Dialogflow to Acquire customers and Enhance customer relationships
Dialogflow Alternatives
Peer and Expert Opinion on Features
for Dialogflow
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (76) |
| Personalization | Read Reviews (19) |
| Templates | Read Reviews (14) |
| Dashboard | Read Reviews (11) |
| Ticketing | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (76) |
| Personalization | Read Reviews (19) |
| Templates | Read Reviews (14) |
| Dashboard | Read Reviews (11) |
| Ticketing | Read Reviews (10) |
IT and Other Capabilities
for Dialogflow
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (30) |
| Data Import | Read Reviews (75) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (30) |
| Data Import | Read Reviews (75) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (12) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (161) |
| Phone Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (12) |
| Email Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (161) |
| Phone Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (73) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (73) |
Software Failure Risk Guidance
?for Dialogflow
Overall Risk Meter
Top Failure Risks for Dialogflow
Vendor Profile Details
Company Name
Company Website
https://about.google/intl/en/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
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