Dialogflow Overview
Dialogflow is used for creating chatbots, voice bots, and virtual agents with natural language understanding. It leverages Google AI for enhanced interaction.
Use Cases
Customers recommend Engagement Management, Sending & Publishing Communications, Onboarding, as the business use cases that they have been most satisfied with while using Dialogflow.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialogflow.
Dialogflow Use-Cases and Business Priorities: Customer Satisfaction Data
Dialogflow's features include Bot, Personalization, Templates, etc. and Dialogflow support capabilities include Chat Support, Email Support, AI Powered, etc. also Dialogflow analytics capabilities include Custom Reports, and Analytics.
Reviews
"Dialogflow CX brings conversation state management to a whole new level." - Lukasz Rewerenda
Dialogflow, Vymo, Certainly, DataRobot, Popup Maker, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Dialogflow
Top Industries
- Information Technology and Services
- Computer Software
- Research
Popular in
- Small Business
- Mid Market
- Enterprise
Dialogflow is popular in Information Technology And Services, Computer Software, and Research and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Dialogflow Use Cases
Why is Dialogflow the best choice for Engagement Management?
What Are the key features of Dialogflow for Sending & Publishing Communications?
What solutions does Dialogflow provide for Onboarding?
How can Dialogflow enhance your Conversion Management process?
What solutions does Dialogflow provide for Helpdesk Management?
22+ more Business Use Cases
15 buyers and buying teams have used Cuspera to assess how well Dialogflow solved their Bot Platform needs. Cuspera uses 1200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda |
|
We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee |
|
We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lukasz Rewerenda Principal Solutions Architect Randstad |
Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda |
|
Martine van der Lee Director, Social Media KLM |
We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee |
|
Patrick Jackson Software Engineer Ticketmaster |
We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson |
Case Studies
CASE STUDY Best Buy
CASE STUDY Super-Pharm
CASE STUDY Millennium bcp
CASE STUDY Box
Frequently Asked Questions(FAQ)
for Dialogflow
What is Dialogflow?
Dialogflow is a natural language processing (NLP) platform used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. It connects to mobile app, web applications, bot, interactive voice response systems, and so on. It also provides access to Google Cloud Support and a service level agreement (SLA) for production deployments. It helps to scale best practices, acquire customers, and enhance customer relationships
Dialogflow supports Google’s AI capabilities like advanced natural language models, optimized speech-to-text models, auto speech adaptation, and the latest text-to-speech advances. It also allows for easy collaboration across teams.
Some of its features include advanced natural language and speech, quick to build and deploy, deploy across popular digital channels, multilingual support, flow-based modules and more.
What is Dialogflow used for?
What are the top features of Dialogflow?
Who uses Dialogflow?
What are Dialogflow alternatives?
Where is Dialogflow located?
Peers used Dialogflow for engagement management and sending & publishing communications
Dialogflow Competitors
Dialogflow Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (73) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (73) |
Dialogflow Integrations
Dialogflow integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Dialogflow
Software Failure Risk Guidance
?for Dialogflow
Overall Risk Meter
Top Failure Risks for Dialogflow
Google LLC News
Google Gemini and GitHub are teaming up for AI - powered coding
Google has partnered with GitHub to integrate its open-source AI agent, Gemini CLI, into GitHub Actions. This collaboration allows Gemini CLI to function as an autonomous agent and collaborator within GitHub repositories, offering features like auto-labeling, prioritizing issues, and providing instant feedback. The tool is available in beta, with different request quotas for various account types.
Google August security patches include a fix for these two Qualcomm flaws update right now
Google has released security patches addressing two high-severity vulnerabilities in Qualcomm's technology, specifically affecting the Adreno GPU. These flaws, tracked as CVE-2025-21479 and CVE-2025-27038, were exploited in targeted attacks. Qualcomm had provided patches to OEMs in May, and these vulnerabilities have been added to CISA's catalog of actively exploited vulnerabilities.
WinZO disputes Google CCI proposal on Play Store rules
WinZO, a real-money gaming platform, has raised objections to Google's proposal to the Competition Commission of India (CCI) regarding Play Store rules. WinZO argues that Google's proposal fails to address anti-competitive concerns, such as inflated user acquisition costs and restrictive app access. Google proposes allowing certified real-money games on the Play Store and Google Ads, with implementation timelines set if approved.
Google to roll out ads in AI Overviews in India later this year
Google will introduce ads in its AI Overviews in India later this year, expanding its AI-powered marketing tools. This move, announced at the Google Marketing Live India event, follows successful testing in the US. The ads will appear in AI-generated summaries on Google Search, offering brands new engagement opportunities. Additionally, Google is launching the "Generated for You" feature in Product Studio to enhance product marketing.
Google LLC Profile
Company Name
Google LLC
Company Website
https://about.google/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Employees
10,001+
Social
Financials
SERIES A
