Product Business Settings

Dialogflow is popular in Information Technology And Services, Computer Software, and Research industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Live Chat
Help Desk
Conversational Marketing
Bot Platform

Dialogflow Product Overview

Dialogflow is used for creating chatbots, voice bots, and virtual agents with natural language understanding. It leverages Google AI for enhanced interaction.

How satisfied the customers are with Dialogflow use-cases

Reviews

"We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction." - Patrick Jackson
"We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation." - Martine van der Lee

Dialogflow Customer Insights, Testimonials and Case Studies

How does Dialogflow address your Engagement Management Challenges?

What solutions does Dialogflow provide for Sending & Publishing Communications?

Why is Dialogflow the best choice for Onboarding?

What makes Dialogflow ideal for Conversion Management?

How does Dialogflow facilitate Helpdesk Management?

What is Dialogflow?

Dialogflow is a natural language processing (NLP) platform used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. It connects to mobile app, web applications, bot, interactive voice response systems, and so on. It also provides access to Google Cloud Support and a service level agreement (SLA) for production deployments. It helps to scale best practices, acquire customers, and enhance customer relationships

Dialogflow supports Google’s AI capabilities like advanced natural language models, optimized speech-to-text models, auto speech adaptation, and the latest text-to-speech advances. It also allows for easy collaboration across teams.

Some of its features include advanced natural language and speech, quick to build and deploy, deploy across popular digital channels, multilingual support, flow-based modules and more.

What is Dialogflow used for?

Dialogflow is a Bot Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Sending & Publishing Communications and Onboarding .

What are the top features of Dialogflow?

bot, Personalization and Templates are some of the top features of Dialogflow.

Who uses Dialogflow?

Dialogflow is used by Information Technology And Services, Computer Software and Research among other industries.

What are Dialogflow alternatives?

Vymo, Certainly, DataRobot and Popup Maker are popular alternatives for Dialogflow.

Where is Dialogflow located?

Dialogflow is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.

15 buyers and buying teams have used Cuspera to assess how well Dialogflow solved their Bot Platform needs. Cuspera uses 1200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

CUSTOMERS TESTIMONIALS
Dialogflow testimonial

Patrick Jackson

Software Engineer

Ticketmaster

We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson
Dialogflow testimonial

Martine van der Lee

Director, Social Media

KLM

We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee
Dialogflow testimonial

Lukasz Rewerenda

Principal Solutions Architect

Randstad

Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda
CUSTOMERS TESTIMONIALS
Dialogflow testimonial

Patrick Jackson

Software Engineer

Ticketmaster

We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson
Dialogflow testimonial

Martine van der Lee

Director, Social Media

KLM

We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee
Dialogflow testimonial

Lukasz Rewerenda

Principal Solutions Architect

Randstad

Dialogflow CX brings conversation state management to a whole new level. Testimonial By Lukasz Rewerenda
 

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lightning

Peers used Dialogflow for engagement management and sending & publishing communications

Dialogflow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5

Read Reviews (114)
Custom Reports

4.28/5

Read Reviews (99)
Analytics

3.98/5

Read Reviews (73)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5

Read Reviews (114)
Custom Reports

4.28/5

Read Reviews (99)
Analytics

3.98/5

Read Reviews (73)

Software Failure Risk Guidance

?

for Dialogflow

Overall Risk Meter

Low Medium High

Top Failure Risks for Dialogflow

Google LLC News

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Awards
 

Seattle Marketing Agency Odd Dog Media Named a 2026 Google Premier ...

Seattle-based Odd Dog Media has been recognized as a 2026 Google Premier Partner, placing it among the top 3% of Google Partners in the U.S. This status highlights Odd Dog's expertise in Google Ads and its success in client growth and retention. Premier Partners receive exclusive resources and support from Google to enhance client outcomes.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A