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Domo: Use-Cases, Insights and Reviews | 2025 Cuspera

4.36 5

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Domo: Connecting Your Data, Systems & People

AI Powered

Domo Overview

Domo enhances data-driven decision-making by integrating AI and data management into a cohesive platform. It facilitates seamless data connectivity from diverse sources, enabling businesses to prepare and expand data access for comprehensive exploration. This platform accelerates the extraction of business-critical insights, empowering organizations to make informed decisions swiftly. Domo's secure AI capabilities allow for tailored automations and custom AI agents, catering to specific business needs. This adaptability supports various use cases, ensuring that data insights are both actionable and relevant to daily operations. By leveraging Domo, businesses can transform their data journey, gaining a competitive edge through enhanced productivity and strategic intelligence.

Use Cases

Customers recommend Competitive Intelligence, Collaboration, Engagement Management, as the business use cases that they have been most satisfied with while using Domo.

Other use cases:

Communication Management
Social Media Management
Lead Analytics
Campaign Management
Funnel Analysis
Training & Onboarding
Helpdesk Management

See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Domo.

Other priorities:

Acquire Customers
Enhance Customer Relationships
Scale Best Practices
Improve Efficiency
Enter New Markets Internationally Or Locally
Improve Stakeholder Relations
Build Brand Awareness
Launch New Products
Grow Market Share
Improve Visibility
Increase Customer Life Time Value
Improve Internal Communications
Manage Risk
Establish Thought Leadership
Improve Digital And Social Presence

See all business priorities See less business priorities

Domo Use-Cases and Business Priorities: Customer Satisfaction Data

Domo works with different mediums / channels such as E-Mail. and Website.

Domo's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Domo support capabilities include AI Powered, Email Support, Phone Support, etc. also Domo analytics capabilities include Analytics, and Custom Reports.

Reviews

"Domo is our one-stop shop when we're looking for any kind of analytical trends. It's been hugely beneficial to our decision-making process." - Kevin Styers

Domo, Phocas, ZAP Data Hub, Jedox, Alteryx, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Domo enables businesses to leverage data and insights through data experiences. Business impact is multiplied, driving progress forward.

Popular Business Setting

for Domo

Top Industries

Computer Software
Internet
Retail

Popular in

Mid Market
Enterprise
Small Business

Domo is popular in Computer Software, Internet, and Retail and is widely used by Mid Market, Enterprise, and Small Business.

Domo Customer wins, Customer success stories, Case studies

How does Domo address your Competitive Intelligence Challenges?

Domo is a self-service business intelligence software that allows users to connect to, analyze, and visualize business data. It provides tools for data discovery, visualization, reporting, and communication. Domo's limitations include a high upfront cost, a requirement for a data-savvy team, and the need for robust policies and procedures for user access and data management.

"...What typically took a team of 10 Business Intelligence Developers to build and maintain, we were able to accomplish with 1 full-time developer...." Peer review by Matthew M., Financial Services

How can Domo enhance your Collaboration process?

Domo facilitates collaboration among users. It enables teams to share and work together on data and insights. The platform offers features that allow for real-time collaboration, fostering decision-making and action.

"...Domo also excels in the areas of collaboration and communication, supporting analytic business processes that include assigning tasks and tracking their progress to completion. ..." Domo Makes Analytics and Business Intelligence Simple

How does Domo facilitate Engagement Management?

Domo's Engagement Management capabilities provide users with intuitive access to data-driven insights. The platform facilitates the creation of visually engaging dashboards and reports, enabling users to analyze customer engagement and target them more effectively. While Domo offers robust data visualization and analysis capabilities, its support services may lack prompt resolution and follow-up.

"...It s the record for our weekly operational cadence. ..." Case Study eBay

How does Domo address your Communication Management Challenges?

Domo provides communication management capabilities that enable users to share dashboards and reports with stakeholders. Users can publish visualizations and data across various sites, allowing real-time communication of insights. Domo’s communication management capabilities are limited by its high cost.

"...To help us with that, we gathered the data from Domo that publishes annual reports on the amount of data digital users create in 60 seconds. ..." Big Data Statistics 2019

11 buyers and buying teams have used Cuspera to assess how well Domo solved their Business Intelligence needs. Cuspera uses 6830 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS	TESTIMONIALS
Kevin Styers Manager, Merchant Sales Operations eBay	Domo is our one-stop shop when we're looking for any kind of analytical trends. It's been hugely beneficial to our decision-making process. Testimonial By Kevin Styers
Vivien Bohme CEO Bohme	Bohme experienced a 15% increase in sales after our store managers started using Domo. Productivity is through the roof. Testimonial By Vivien Bohme
Dominic Blosil CFO Traeger	What we couldn't accomplish with the previous BI tool, we were able to establish in a week. That includes connecting the data, manipulating the data, and visualizing it in Domo. Testimonial By Dominic Blosil

CUSTOMERS	TESTIMONIALS
Kevin Styers Manager, Merchant Sales Operations eBay	Domo is our one-stop shop when we're looking for any kind of analytical trends. It's been hugely beneficial to our decision-making process. Testimonial By Kevin Styers
Vivien Bohme CEO Bohme	Bohme experienced a 15% increase in sales after our store managers started using Domo. Productivity is through the roof. Testimonial By Vivien Bohme
Dominic Blosil CFO Traeger	What we couldn't accomplish with the previous BI tool, we were able to establish in a week. That includes connecting the data, manipulating the data, and visualizing it in Domo. Testimonial By Dominic Blosil

Showpass Selects Domo to Deliver Scalable, Real-Time Embedded Analytics Worldwide - FinancialContent

Showpass has selected Domo to provide scalable, real-time embedded analytics globally. This partnership enables Showpass to enhance its data-driven decision-making capabilities and improve customer e...ngagement through advanced analytics solutions.

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JR286 Teams Up with Domo to Break Down Data Silos and Accelerate Real-Time Business ...

JR286, a leader in the sporting goods industry, is utilizing Domo's AI and data products platform to centralize data and enhance real-time visibility across its operations, including sales, product d...evelopment, inventory, and supply chain.

Read more →

JR286 Teams Up with Domo to Break Down Data Silos and Accelerate Real-Time Business Insights Across Global Operations | FinancialContent - FinancialContent

JR286, a global sporting goods company, has partnered with Domo to centralize its data using Domo's AI and data products platform. This collaboration enhances JR286's operational efficiency by provid...ing real-time insights across sales, product development, and supply chain operations, enabling faster decision-making and improved resource optimization.

Read more →

Schnucks - Retail

Domo helps Schnucks, a large regional grocery chain, turn scattered data into real-time insights. Before Domo, Schnucks struggled with manual reports and data silos. Now, teams across HR, finance, ma...rketing, and operations use Domo to track daily KPIs and make fast decisions. Store teams and executives use dashboards to monitor performance and align strategy. Domo enables Schnucks to measure promotion results within minutes and prepares them for AI-powered insights.

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Panasonic Corporation Living Appliances and Solutions Company - Retail

Domo helped Panasonic improve customer support by unifying data for real-time analysis. The platform eliminated 180 hours of monthly manual data aggregation. FAQ managers could now analyze data on th...eir own, speeding up improvements. FAQ page views grew to 30 times more than phone inquiries. Panasonic regained the top spot in digital support rankings and stayed there for six years. Insights from Domo also helped Panasonic create products that matched customer needs.

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Apria Healthcare - Healthcare

Domo helped Apria Healthcare get deeper insights from their data. Apria used Domo across IT and sales teams. The company is a leader in home respiratory services and medical devices. Domo made it eas...ier for Apria to manage and understand their business data. Apria operates over 400 locations in the United States.

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More Domo Customer Stories...

Domopalooza 2024 | App Attack: Demo with WKS Restaurants

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Frequently Asked Questions(FAQ)

for Domo

What is Domo?

Domo is a Business Cloud platform that can dynamically integrate data from various sources into live visualizations and enable the BI to directly flow into workflows and applications in the organisation. It can be used by Marketing, Sales, BI, teams across industries such as Financial Services, High Tech, Manufacturing and others.

Domo’s Data Integration module enables automated data integration from various sources such as cloud systems, on-premise systems, flat files or legacy systems and an automated pipeline and cloud-native query engine for driving the data and analytic environments.

The BI and Analytics module consists of mobile data tools, and custom alerts for the workforce, predictive tools and insights, facility to embed analytics and dashboards into portals and self service analytics with enterprise grade security. The Intelligent Apps feature provides enterprise ready intelligent apps for specific business processes.

What is Domo used for?

Domo is a Business Intelligence Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Competitive Intelligence, Collaboration and Engagement Management .

What are the top features of Domo?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Domo.

Who uses Domo?

Domo is used by Computer Software, Internet and Retail among other industries.

What are Domo alternatives?

Phocas, ZAP Data Hub, Jedox and Alteryx are popular alternatives for Domo.

Where is Domo located?

Domo is headquartered at 772 East Utah Valley Drive American Fork, UT 84003, US.

lightning

Peers used Domo for competitive intelligence and collaboration

Domo Competitors

More Domo Alternatives...

Domo Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.45/5 ★ Read Reviews (61)
Analytics	4.44/5 ★ Read Reviews (873)
Custom Reports	4.03/5 ★ Read Reviews (1896)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.45/5 ★ Read Reviews (61)
Analytics	4.44/5 ★ Read Reviews (873)
Custom Reports	4.03/5 ★ Read Reviews (1896)

Domo Integrations

Domo integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.12/5 ★

Read Reviews (535)

Data Import

4.01/5 ★

Read Reviews (936)

Few API Integrations for Domo

Drift

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Wistia

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Tradeshift

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Zoho Mail

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Typeform

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Domo

Overall Risk Meter

Low Medium High

Top Failure Risks for Domo

Domo, Inc. News

Partnership 24/11/2025

Domo joins Open Semantic Interchange to standardize data definitions - Investing.com

Domo has joined the Open Semantic Interchange (OSI) initiative to standardize data definitions across platforms. This collaboration, supported by Snowflake and other partners, aims to create a universal standard for semantic data, enhancing data interoperability and consistency. Domo's involvement will help streamline data operations and prepare data for AI applications.

Read more →

Product 19/10/2025

Domo boosts data workflows with enhanced cloud integrations - Traders Union

Domo has announced enhanced cloud integrations to improve data workflows, enabling smoother connections with platforms like Snowflake, Databricks, BigQuery, and Oracle NSAW. These upgrades aim to streamline operations and boost efficiency in data management for businesses using cloud services, marking a significant step in Domo's strategy to enhance productivity and data handling capabilities.

Read more →

Product 07/10/2025

Domo Launches on AWS Asia - Pacific Region to Strengthen APAC Presence

Domo has launched its AI and Data Products platform on the AWS Asia-Pacific Region, enhancing its presence in the APAC market. This expansion aims to improve performance, reduce latency, and ensure compliance with data sovereignty regulations for India-based and global customers. The move underscores Domo's commitment to the rapidly growing Indian market by enabling secure data management and faster data-driven decision-making.

Read more →

Awards 29/09/2025

Domo Recognized in Snowflakes Fourth Annual Modern Marketing Data Stack Report as One to Watch

Domo Recognized in Snowflakes Fourth Annual Modern Marketing Data Stack Report as One to Watch

Read more →

More Domo News...

Domo, Inc. Profile

Company Name

Domo, Inc.

Company Website

https://www.domo.com/

Year Founded

2011

HQ Location

772 East Utah Valley Drive American Fork, UT 84003, US

Employees

501-1000

Social

Financials

IPO