Verloop Overview

Verloop.io addresses the challenge of enhancing customer support efficiency through AI-powered automation. This solution leverages AI chatbots to streamline end-to-end customer interactions, reducing the need for human intervention in routine queries. Businesses can build, scale, and optimize their customer support operations on a unified platform, which is crucial for handling high volumes of inquiries. Verloop.io's enterprise-grade AI promises a high return on investment by improving response times and customer satisfaction. The platform is trusted by over 500 clients, indicating its reliability in diverse industry applications. A unique feature is its ROI calculator, helping businesses quantify potential gains from implementing the solution.

Use Cases

Customers recommend Generation Of New Leads, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Verloop.

Other use cases:

  • Contact List Management
  • Conversion Management
  • Capturing Leads
  • Campaign Management
  • Identify Target Customers
  • Tracking & Monitoring Communications
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Verloop.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Improve ROI
See all business priorities See less business priorities

Verloop Use-Cases and Business Priorities: Customer Satisfaction Data

Verloop works with different mediums / channels such as Website. and Phone Calls.

Verloop's features include Bot, Ticketing, Personalization, etc. and Verloop support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Verloop analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Thanks to this system, we have been able to offer the client efficient solutions, we have also been able to answer each and every one of your questions through the Verloop but, allowing us to save a lot of money in the contracting of a call center team as well as the purchase of a system in that call center...." Peer review by Krystal J. B, Designer

Peer review evidence (same sources as the product rating summary)

"...It can be used for Customer Support, Lead Generation and Marketing...." Peer review by Administrator
"...It is an excellent way to impart interactive information to users, so that they do not have to look for it throughout their site. ...." Peer review by Tess M., Software Engineer, Marketing and Advertising
"...Thanks to Verloop we have been able to scale our customer support, helping you every day, answering your frequent questions in real time, this is possible since we use the Verloop robot...." Peer review by Rohit D, Designer

Verloop, Qualified, Continually, Ada, Badger Maps, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Verloop.io offers a Conversational AI platform for automating customer support. Users can explore this solution to enhance and streamline their support experience.

Popular Business Setting

for Verloop

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Verloop is popular in Information Technology And Services, Marketing And Advertising, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Verloop Customer wins, Customer success stories, Case studies

What solutions does Verloop provide for Generation Of New Leads?

What Are the key features of Verloop for Engagement Management?

What makes Verloop ideal for Helpdesk Management?

How efficiently Does Verloop manage your Contact List Management?

How does Verloop address your Conversion Management Challenges?

58 buyers and buying teams have used Cuspera to assess how well Verloop solved their Conversational Marketing needs. Cuspera uses 460 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

 

NuPlay - Enterprise AI - Medium

After Verloop, Mukesh Bansal-Led NuPlay Eyes Another Acquisition In 12 ...

NuPlay, an enterprise AI startup, acquired Verloop.io to expand its customer base and regional presence. The acquisition provides NuPlay access to Verloop.io's 150 customers and strengthens its marke...t position in West Asia. NuPlay aims to enhance its AI agent platform for automating enterprise workflows, focusing on customer service and claims processing.

Read on →
 

Nurix AI - AI And Technology - Medium

Nurix buys Verloop.io: voice AI consolidates

Bangalore, India

Nurix AI acquired Verloop.io to integrate its chat automation capabilities into Nurix's voice AI platform, NuPlay. This acquisition aims to provide a unified voice and chat solution for enterprises, ...enhancing customer service automation. The consolidation reflects a growing trend in the AI market, driven by the need for seamless customer interactions across channels.

Read on →
 

Yes Madam - Health, Wellness And Fitness - Medium

Noida, India

Verloop.io helped Yes Madam automate customer support for their salon-at-home service. The solution resolved an average of 33,375 queries per month. Yes Madam saw a 29.5% net deflection rate, meaning... many queries were handled without human agents. Customer satisfaction reached 36% CSAT. The average response time improved by 25.3%. This automation reduced call center costs and agent workload.

 

Food Crowd - Consumer Goods - Large

Dubai, UAE

Food Crowd used Verloop.io to improve customer support with WhatsApp chatbot automation. The company faced many repetitive customer queries and long wait times. Verloop.io's AI-powered chatbots now a...nswer questions 24/7 and send updates about orders and promotions. Food Crowd saw CSAT rise to 95% and first response time drop to 5 seconds. Customer engagement increased with proactive WhatsApp outreach.

 

Cairocart - Retail - Medium

Cairo, Egypt

Cairocart used Verloop.io’s generative AI co-pilot to handle a high volume of customer queries. The AI tools automated responses across WhatsApp, Instagram, Facebook, and their website. Cairocart red...uced average agent response time by 55.8%. The number of queries resolved per month increased by 41.31%. The support team now delivers faster, more accurate answers and improved customer satisfaction.

 

AcadGild - Education - Small

Bangalore, India

Verloop.io's live chat helped AcadGild boost its conversion rate by 240%. AcadGild used Verloop.io to answer customer questions during the sales process. The chat interface qualified leads and moved ...them through the sales funnel faster than forms or emails. In just six weeks, AcadGild handled over 56,000 conversations and saw a 43.77% interaction-to-lead conversion rate. The tool was available 24/7, supporting customers worldwide.

Transforming Contact Centres with Generative AI and Automation

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Peers used Verloop for generation of new leads and engagement management

Verloop Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (10)
Analytics

3.02/5

Read Reviews (11)
Custom Reports

2.26/5

Read Reviews (33)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.92/5

Read Reviews (10)
Analytics

3.02/5

Read Reviews (11)
Custom Reports

2.26/5

Read Reviews (33)

Software Failure Risk Guidance

?

for Verloop

Overall Risk Meter

Low Medium High

Top Failure Risks for Verloop

Verloop Digital Private Limited News

M&A

Nurix AI to Acquire Verloop.io, Eyes Conversational AI Platform Expansion

Nurix AI will acquire Verloop.io to enhance its NuPlay voice AI platform with Verloop.io's chat automation expertise. This acquisition aims to strengthen Nurix's capabilities in automating workflows across customer touchpoints and drive measurable business outcomes. Verloop.io's team will join Nurix to support expansion in chat-led customer engagement use cases.

M&A

Nurix AI Acquires Verloop.io to Expand Enterprise AI Platform

Nurix AI has acquired Verloop.io to enhance its enterprise AI platform, integrating voice and chat capabilities. This acquisition expands Nurix's reach in India and the Middle East, leveraging Verloop.io's expertise in chat automation to improve customer engagement and workflow automation.

M&A

Myntra co-founder Mukesh Bansal's Nurix AI acquires Verloop.io to ...

Nurix AI has acquired Verloop.io to enhance its voice and chat automation capabilities for businesses in India and the Middle East. This acquisition will integrate Verloop.io's chat automation with Nurix's voice AI platform, aiming to provide enterprises with comprehensive AI solutions for customer engagement and workflow automation. Verloop.io will operate under Nurix AI, with its founder joining the leadership team to drive product strategy.

M&A

Mukesh Bansal's Nurix AI Acquires Chatbot Firm Verloop.io

Nurix AI has acquired Verloop.io to integrate its chat automation platform into Nurix's NuPlay voice system, enhancing AI-driven customer engagement solutions. This acquisition aims to expand enterprise automation capabilities in India and the Middle East, focusing on deploying AI agents for complex customer interactions.

Verloop Digital Private Limited Profile

Company Name

Verloop Digital Private Limited

Company Website

https://verloop.io/

HQ Location

#3582, 2nd Floor, 13 G Main Road, 4th Cross, Indiranagar 2nd Stage, Bangalore , Bangalore, Karnataka 560008, IN

Employees

11-50

Social

Financials

SERIES A