Real-World Case Studies and Customer Success Stories with Verloop

Achieved A 30% Increase In Customer Engagement And A 40% Reduction In Operational Costs.

Achieved A 30% Increase In Customer Engagement And A 40% Reduction In Operational Costs.

Achieved A 30% Increase In Customer Engagement And A 40% Reduction In Operational Costs.

Achieved A 30% Increase In Customer Engagement And A 40% Reduction In Operational Costs.

"Uses A WhatsApp Chatbot To Generate, Qualify And Support Over 100,000 Customers";

"Uses A WhatsApp Chatbot To Generate, Qualify And Support Over 100,000 Customers";

Verloop.io's WhatsApp Business Platform helped Jar improve customer support. Jar used a chatbot to answer questions and create tickets. 60% of user interactions are now handled by conversational AI. ...C-SAT scores improved 2X. Jar grew from 10,000 to 1.5 crore customers, but only needed to grow their support team from 4 to 16 people. This saved time and made customer service more efficient.
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Verloop.io's Conversational AI helped RISE, a fund administration and investment management company, improve customer service. RISE faced high call volumes and slow response times. They used Verloop....io to automate FAQs and support on WhatsApp. This led to a 65% increase in CSAT and over 11,000 incoming chats. The AI handled nearly 90% of chats, making support faster and more efficient.
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"Uses A WhatsApp Chatbot To Generate, Qualify And Support Over 100,000 Customers";

"Uses A WhatsApp Chatbot To Generate, Qualify And Support Over 100,000 Customers";

Verloop.io helped Epigamia replace its manual customer support with conversational AI. Epigamia faced a surge in online queries after the pandemic, making manual management hard and error-prone. The ...conversational AI automated responses across channels, reducing manual work. Epigamia resolved 800 queries per month, achieved 76% bot deflection, and saw 70% positive CSAT. This improved customer support and efficiency for the foodtech brand.
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Verloop.io helped Wonderla, a leading amusement park chain, improve customer support. Wonderla faced issues with complex IVR systems, slow email responses, and many repetitive questions. Verloop.io's... conversational AI and WhatsApp integration let Wonderla answer queries 24/7 and guide guests to booking. The solution achieved 80% bot deflection and a 243.48% increase in recurring users. Wonderla now delivers faster, more satisfying support to millions of visitors.
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Verloop.io helped Abu Dhabi Islamic Bank (ADIB) launch ChatBanking, an AI-powered chatbot for WhatsApp and web. ADIB faced high call center volumes and needed to support customers in 17+ Arabic diale...cts and English. The chatbot automated over 30 banking services and enabled omnichannel support. ADIB reduced call center volume by 20% and resolved 80% of queries through ChatBanking. The solution improved agent experience and delivered personalized, multilingual support.
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Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Fenix used Verloop.io's conversational AI solution to improve customer support for its electric scooter and bike rentals. The company faced challenges with customer education and handling over 10,000... daily queries as it expanded in the GCC region. Verloop.io enabled Fenix to automate responses across WhatsApp, Instagram, Facebook, and their website. Fenix achieved a 65.67% customer satisfaction score and 71.2% automation rate. The solution helped Fenix deliver fast, multilingual, and omnichannel support to its users.
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Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Achieved A 35% Increase In Customer Engagement And A 20% Reduction In Operational Costs.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Achieved A 35% Increase In Customer Engagement And A 20% Reduction In Operational Costs.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Achieved A 35% Increase In Customer Engagement And A 20% Reduction In Operational Costs.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Achieved A 35% Increase In Customer Engagement And A 20% Reduction In Operational Costs.

WheelsEye used Verloop.io's conversational AI to improve customer support. They faced 5000 to 5500 support calls daily, handled by 120 agents. With Verloop.io, they launched an automated chat system ...in their app, starting with 10,000 users and expanding to 50,000, now serving 300,000 users. The AI chat resolves 600-700 queries per day and cut first response time to 6 seconds. The system supports both English and Hindi, making support faster and more accessible.
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Yes Madam automated support, resolving 33,375 queries monthly, achieving a 36% positive CSAT, enhancing customer engagement in the salon industry.

Verloop.io's WhatsApp chatbot helped Marathon Realty boost lead conversion rates. Marathon Realty wanted a better way to engage and qualify leads. They replaced forms and cold calls with conversation...al automation on WhatsApp. In one month, they generated nearly 2,000 leads and achieved a 55% conversion rate. 9% of leads scheduled site visits. Traffic-to-lead conversions reached up to 80% from chatbot-powered landing pages. This improved customer experience and reduced marketing costs.
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Verloop.io helped GlobeMed automate customer support on WhatsApp. GlobeMed faced challenges with scaling support and slow response times. The solution provided multilingual support in English and Ara...bic, and integrated with Freshdesk for ticket tracking. GlobeMed saw a 70% positive CSAT, 84% improvement in first response time, and 67% recurring users. The platform's stability and user-friendly chatbot flows improved productivity and customer satisfaction.
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Verloop.io helped Watania Takaful improve customer support with an omnichannel conversational AI platform. The solution unified support across website, WhatsApp, and Facebook, offering service in Eng...lish and Arabic. Customers could handle claims, renewals, complaints, and buy insurance through the platform. Bot deflection improved by 54.36%. Recurring users increased by 14.89%. CSAT improved by 47.7%.
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Achieved A 99% Reduction In First Response Time And A 90% Automation In Customer Queries.

Achieved A 99% Reduction In First Response Time And A 90% Automation In Customer Queries.

Achieved A 99% Reduction In First Response Time And A 90% Automation In Customer Queries.

Achieved A 99% Reduction In First Response Time And A 90% Automation In Customer Queries.

NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Verloop.io helped Astral Pipes improve customer support with conversational AI. Astral Pipes faced a surge in product and dealership inquiries that strained their support team. They launched an omnic...hannel, multilingual support system using Verloop.io on website, WhatsApp, Facebook, and Instagram. The AI collected customer details and routed queries to the right agents. This solution improved their CSAT score and made support more efficient.
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Verloop.io helped Astral Bathware launch an omnichannel customer support system. Astral Bathware faced a big rise in customer and dealership inquiries. Their old support system could not handle the v...olume. With Verloop.io’s conversational AI, they set up automated support on website, WhatsApp, Facebook, and Instagram. The solution works in English and Hindi. Customers can ask about products, dealerships, jobs, and more. The new system made it easier for Astral Bathware to help customers and manage inquiries.
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NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

Verloop.io's Conversational AI tool helped Sirona launch a WhatsApp period tracker. This tool sends timely notifications and product offers to users. Sirona used the chatbot to boost brand awareness ...and customer engagement. The solution led to 5.7 lakh organic users acquired out of 10 million, with a 61% average retention rate month on month. Sirona improved customer acquisition and retention using WhatsApp Business API and conversational commerce.
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Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Verloop.io Conversational AI helped Even improve sales and support. Even faced challenges with manual WhatsApp management and risked missing important messages. Verloop.io provided a unified, automat...ed platform for member communication and sales. Even saw a 28% improvement in CSAT and reduced first response time to 40 seconds. The sales cycle also became 10 minutes faster.
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NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Verloop.io helped Flyin automate customer support with an AI chatbot. Flyin needed faster, smarter support for over 200,000 monthly website visitors and 1,000,000+ app users. The chatbot automated bo...oking cancellations, confirmations, and refunds. Over 84% of customers completed their chat flow. First response time dropped from 30-40 minutes to 17-20 seconds. Support ticket resolution time fell to 32 minutes. Flyin phased out email support and now uses only the chatbot.
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Verloop.io's generative AI features helped Ninjacart improve customer support. Ninjacart faced high query volumes and slow agent response times. They used Verloop.io's Co-pilot for support, which inc...ludes AI rephrase, tone adjustment, expansion, and summary tools. Agents resolved queries faster and wrote better responses. Customer satisfaction improved by more than 11%. Query resolution increased by 689%. Agent response time dropped by 11.11%. Customer satisfaction reached 87.19%.
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Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Verloop.io's live chat helped Nykaa engage 99.7% of its customers in under 1 minute. Nykaa automated customer support to handle repetitive requests like cancellations, returns, and shipping inquiries.... The platform managed over 1.6 million unique conversations in the first 30 days. Bot deflection rate reached 64.21%, and over 6 million chats were handled. More than 90% of customers rated the bot as highly favorable or excellent.
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NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

Milaap Drives 45% Donor Traffic with Whatsapp Business Platform.

Achieved A 27% Increase In Conversions And A 45% Reduction In Customer Support Response Time

Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

NinjaCart Improves Customer Satisfaction by more than 11% and solves 689% More Queries

WhatsApp Business Platform helped Milaap boost donor engagement. Milaap faced low delivery and open rates with SMS, email, and calls. They switched to WhatsApp for two-way communication and automated... updates. This led to a 2x increase in open rates and a 10% rise in donor conversion. Donor traffic grew by 45%. The customer care workload dropped by 15%. Milaap improved response times and organizer engagement with automation.
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Verloop.io helped Cairocart automate customer support across website, Facebook, Instagram, and WhatsApp. Cairocart faced slow query resolution, manual agent routing, and many unanswered messages. Ver...loop.io's conversational AI automated FAQs and agent routing, consolidating all queries in one dashboard. The bot resolved over 50,000 queries, with more than 20,000 handled without human help. Customer satisfaction and agent performance tracking improved, and no customer messages went unanswered.
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Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.

Achieved 98% Customer Satisfaction Rate And 40% Reduction In Operational Costs.