Floatbot Overview
This is a summary of the comprehensive capabilities and benefits of Floatbot based on over 150 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Floatbot, belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Floatbot is right for your needs? Our Cuspera AI engine can evaluate how Floatbot fits your specific business needs, industry, and context. Get your personalized assessment report today.
Floatbot supports business activities such as:
- Engagement Management
- Helpdesk Management
- Sending & Publishing Communications
- Workflow Management
- Contract Management
Floatbot can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, and Improve Efficiency. It can help manage these activities if you use Omnichannel Chat and Phone Calls for these needs. As a solution, Floatbot's capabilities include Bot.
Reviews
"...Floatbot Omni-Channel Customer Engagement AI Chatbot and Voicebot Platform. Subscribe & Follow. ..." Floatbot is named as Innovator by Leading Analyst Firm
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Floatbot solved their Conversational Intelligence needs. Cuspera uses 150 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Floatbot.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Floatbot.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Omnichannel and Chat |
4.68/5 ★ |
"...Floatbot Omni-Channel Customer Engagement AI Chatbot and Voicebot Platform. Subscribe & Follow. ..." Floatbot is named as Innovator by Leading Analyst Firm |
| engaging and following up |
4.52/5 ★ |
"...Andhra Bank is also using Customer engagement and Fall back on live chat module...." Floatbot - Voicebot & Chatbot Platform |
| Helpdesk Management with Phone Calls |
3.76/5 ★ |
"...Automate 80% of your Call Center operations With hybrid Voicebot and Chatbot...." Floatbot - Voicebot & Chatbot Platform |
| Sending & Publishing Communications |
3.85/5 ★ |
"...In recent report published by IDC that is a leading analyst firm, Floatbot is named as an ... Press...." Floatbot - Voicebot & Chatbot Platform |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Omnichannel and Chat |
4.68/5 ★ |
"...Floatbot Omni-Channel Customer Engagement AI Chatbot and Voicebot Platform. Subscribe & Follow. ..." Floatbot is named as Innovator by Leading Analyst Firm |
|
| engaging and following up |
4.68/5 ★ |
| Helpdesk Management with Phone Calls |
3.76/5 ★ |
"...Automate 80% of your Call Center operations With hybrid Voicebot and Chatbot...." Floatbot - Voicebot & Chatbot Platform |
|
| Sending & Publishing Communications |
3.85/5 ★ |
"...In recent report published by IDC that is a leading analyst firm, Floatbot is named as an ... Press...." Floatbot - Voicebot & Chatbot Platform |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 150 insights from peers and experts to help you assess how these Floatbot use cases fit your Conversational Intelligence needs.
Peers used Floatbot to Acquire customers and Increase sales & revenue
Peer and Expert Opinion on Features
for Floatbot
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (17) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (17) |
IT and Other Capabilities
for Floatbot
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (14) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (14) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (38) |
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (38) |
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for Floatbot
Top Failure Risks for Floatbot
Vendor Profile Details
Company Name
Floatbot
Company Website
https://floatbot.ai/HQ Location
691 S. Milpitas Blvd., Suite 217 Milpitas, CA 95035
Employees
11-50
Social
Financials
PRIVATE
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