SentiOne Overview

This is a summary of the comprehensive capabilities and benefits of SentiOne based on over 1970 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SentiOne, Talkwalker Analytics, Sprinklr Core, NetBase Quid, Reputation Social Suite, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SentiOne is right for your needs? Our Cuspera AI engine can evaluate how SentiOne fits your specific business needs, industry, and context. Get your personalized assessment report today.

SentiOne supports business activities such as:

  • Engagement Management
  • Social Media Management
  • Communication Management
  • Content Management
  • Competitive Intelligence

SentiOne can help you with many business goals, such as Build Brand Awareness, Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Improve Digital And Social Presence, etc. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, SentiOne's capabilities include Personalization, Alerts: Popups & Notifications, Bot, etc.

SentiOne Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...At my company we mainly track purchase intents on forums and social media related to our services and follow up on them on different channels...." Peer review by Marta S, Founder, Internet

Cuspera Reviews

17 buyers and buying teams have used Cuspera to assess how well SentiOne solved their Social Media Marketing needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Business Priorities

Build Brand Awareness and Enhance Customer Relationships are the most popular business priorities peers achieved using SentiOne.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve ROI
  • Increase Sales & Revenue
  • Grow Market Share
  • Establish Thought Leadership
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Social Media Management , Communication Management , as the business use cases that they have been most satisfied while using SentiOne.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media

4.91/5 ★

Read Reviews (80)

"...At my company we mainly track purchase intents on forums and social media related to our services and follow up on them on different channels...."
engaging and following up

4.91/5 ★

Read Reviews (73)

"...Reach. of your potential influencer s posts which show their audience s engagement. ..."
Social Media Management with Social Media

4.93/5 ★

Read Reviews (67)

"...Competitors benchmarking, campaign performance tracking, social media crisis prevention...."
monitoring social media

4.85/5 ★

Read Reviews (16)

"...If you wish to monitor your social media performance, let us show you how you can do it with the SentiOne online listening tool. ..."
social media analytics

4.56/5 ★

Read Reviews (15)

"...Having tried various international social listening providers, I can honestly say, that SentiOne is one of the best social analytics tools globally, and obviously the best choice for the CEE markets...."
engaging on social media

4.80/5 ★

Read Reviews (14)

"...This information might be valuable especially to those who are responsible for social media communication in your company...."
scheduling post to social media

4.71/5 ★

Read Reviews (9)

"...Regardless of whether the post was on social media, in a comment or in a forum discussion, a monitoring tool is worthwhile for tracking reviews and comments regarding your brand and reacting to them, especially the less favourable ones...."
managing social media account

3.85/5 ★

Read Reviews (2)

"...If you authorise your social accounts, you get data from your private messages as well as the ability to track reviews and dark posts. ..."
Communication Management with Social Media and E-Mail

4.87/5 ★

Read Reviews (41)

"...Publishing articles, posts and blogging demand a certain level of creativity...." 10 reasons for online listening
sending & publishing communications

4.81/5 ★

Read Reviews (24)

"...Depending on the communication channel used, there are different benchmarks to meet: customers are willing to wait 24 hours for a response to their email, but only 60 minutes for a response to a social media post...."
tracking & monitoring communications

4.77/5 ★

Read Reviews (16)

"...We need a tool for influencer marketing research and monitoring our social media and influencer marketing activities...."
PEER EXPERIENCES
Engagement Management with Social Media

4.91/5 ★

Read Reviews (80)

"...At my company we mainly track purchase intents on forums and social media related to our services and follow up on them on different channels...." Peer review by Marta S, Founder, Internet
engaging and following up

4.91/5 ★

Read Reviews (73)

Social Media Management with Social Media

4.93/5 ★

Read Reviews (67)

"...Competitors benchmarking, campaign performance tracking, social media crisis prevention...." Peer review by Marcin J, E-commerce Sales Manager
monitoring social media

4.93/5 ★

Read Reviews (16)

social media analytics

4.93/5 ★

Read Reviews (15)

engaging on social media

4.93/5 ★

Read Reviews (14)

scheduling post to social media

4.93/5 ★

Read Reviews (9)

managing social media account

4.93/5 ★

Read Reviews (2)

Communication Management with Social Media and E-Mail

4.87/5 ★

Read Reviews (41)

"...Publishing articles, posts and blogging demand a certain level of creativity...." 10 reasons for online listening
sending & publishing communications

4.87/5 ★

Read Reviews (24)

tracking & monitoring communications

4.87/5 ★

Read Reviews (16)

50+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1970 insights from peers and experts to help you assess how these SentiOne use cases fit your Social Media Marketing needs.

Frequently Asked Questions(FAQ)

for SentiOne

What is SentiOne?

SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.

What is SentiOne used for?

SentiOne is a Social Media Marketing Software mainly used by its customers to Build Brand Awareness and Enhance Customer Relationships by Engagement Management, Social Media Management and Communication Management .

What are the top features of SentiOne?

Personalization, Alerts: popups & Notifications and bot are some of the top features of SentiOne.

Who uses SentiOne?

SentiOne is used by Marketing And Advertising, Information Technology And Services and Internet among other industries.

What are SentiOne alternatives?

Talkwalker Analytics, Sprinklr Core, NetBase Quid and Reputation Social Suite are popular alternatives for SentiOne.

Where is SentiOne located?

SentiOne is headquartered at Gdansk, Pomorskie.

Popular Business Setting

for SentiOne

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used SentiOne to Build brand awareness and Enhance customer relationships

Peer and Expert Opinion on Features

for SentiOne

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.45/5 ★

Read Reviews (52)
Alerts: popups & Notifications

4.81/5 ★

Read Reviews (44)
bot

4.52/5 ★

Read Reviews (39)
Dashboard

4.36/5 ★

Read Reviews (27)
Feedback surveys

4.53/5 ★

Read Reviews (24)
FEATURES RATINGS AND REVIEWS
Personalization

4.45/5 ★

Read Reviews (52)
Alerts: popups & Notifications

4.81/5 ★

Read Reviews (44)
bot

4.52/5 ★

Read Reviews (39)
Dashboard

4.36/5 ★

Read Reviews (27)
Feedback surveys

4.53/5 ★

Read Reviews (24)

IT and Other Capabilities

for SentiOne

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5 ★

Read Reviews (93)
Data Export

4.49/5 ★

Read Reviews (45)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.55/5 ★

Read Reviews (93)
Data Export

4.49/5 ★

Read Reviews (45)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.49/5 ★

Read Reviews (25)
24/7 Support

4.48/5 ★

Read Reviews (274)
Phone Support

4.34/5 ★

Read Reviews (15)
Email Support

4.29/5 ★

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.49/5 ★

Read Reviews (25)
24/7 Support

4.48/5 ★

Read Reviews (274)
Phone Support

4.34/5 ★

Read Reviews (15)
Email Support

4.29/5 ★

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.54/5 ★

Read Reviews (117)
Analytics

4.68/5 ★

Read Reviews (190)
Custom Reports

4.53/5 ★

Read Reviews (196)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.54/5 ★

Read Reviews (117)
Analytics

4.68/5 ★

Read Reviews (190)
Custom Reports

4.53/5 ★

Read Reviews (196)

Software Failure Risk Guidance

?

for SentiOne

Overall Risk Meter

Low Medium High

Top Failure Risks for SentiOne

Vendor Profile Details

Company Name

SentiOne

Company Website

https://sentione.com/

HQ Location

Gdansk, Pomorskie

Employees

51-100

Social

Financials

PRIVATE