SentiOne Overview
SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.
SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.
Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.
Cuspera Reviews
17 buyers and buying teams have used Cuspera to assess how well SentiOne solved their Social Media Marketing needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Build Brand Awareness and Enhance Customer Relationships are the most popular business priorities peers achieved using SentiOne.
Use Cases
Peers recommend Engagement Management , Social Media Management , Communication Management , as the business use cases that they have been most satisfied while using SentiOne.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Social Media |
4.91/5 ★ |
"...It works by scouring the social web for any mentions of your brand, so you can see what people are saying, interact with them and engage your audience. ..." 8 Tools to Track, Analyze and Beat Your Competitors |
| engaging and following up |
4.91/5 ★ |
"...Capture customers’ requests from multiple online channels, engage in discussions and ensure greater customer satisfaction...." Customer service tool, customer experience platform |
| Social Media Management with Social Media |
4.93/5 ★ |
"...For me, SentiOne provides best social media monitoring on Polish market, with good sentiment analysis, quality and quantity of results...." Peer review by Mikołaj B, Marketing specialist |
| monitoring social media |
4.85/5 ★ |
"...Competitors benchmarking, campaign performance tracking, social media crisis prevention...." Peer review by Marcin J, E-commerce Sales Manager |
| social media analytics |
4.56/5 ★ |
"...With SentiOne, you ll get the ability to show off your success with gorgeous, dynamic reports designed to make social media analytics data easily digestible and ready to present. ..." 20 of the Best Social Media Monitoring Tools to Consider |
| engaging on social media |
4.80/5 ★ |
"...Clever social and online engagement tactics can have a measurable impact on your business...." 25 tactics for customer lifecycle marketing guide |
| scheduling post to social media |
4.71/5 ★ |
"...It enables creating videos without any skills and sharing them on social media...." Free Social Media Strategy Guide |
| managing social media account |
3.85/5 ★ |
"...If you authorise your social accounts, you get data from your private messages as well as the ability to track reviews and dark posts. ..." Social Listening 101 |
| Communication Management with Social Media and E-Mail |
4.87/5 ★ |
"...We re fortunate to have great insight on how our audiences use search, social media and publisher sites...." 25 tactics for customer lifecycle marketing guide |
| sending & publishing communications |
4.81/5 ★ |
"...Depending on the communication channel used, there are different benchmarks to meet: customers are willing to wait 24 hours for a response to their email, but only 60 minutes for a response to a social media post...." Customer Service Automation Guide: What, Why and How To |
| tracking & monitoring communications |
4.77/5 ★ |
"...If you wish to monitor your social media performance, let us show you how you can do it with the SentiOne online listening tool. ..." Free Social Media Strategy Guide |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Social Media |
4.91/5 ★ |
"...It works by scouring the social web for any mentions of your brand, so you can see what people are saying, interact with them and engage your audience. ..." 8 Tools to Track, Analyze and Beat Your Competitors |
|
| engaging and following up |
4.91/5 ★ |
| Social Media Management with Social Media |
4.93/5 ★ |
"...For me, SentiOne provides best social media monitoring on Polish market, with good sentiment analysis, quality and quantity of results...." Peer review by Mikołaj B, Marketing specialist |
|
| monitoring social media |
4.93/5 ★ |
| social media analytics |
4.93/5 ★ |
| engaging on social media |
4.93/5 ★ |
| scheduling post to social media |
4.93/5 ★ |
| managing social media account |
4.93/5 ★ |
| Communication Management with Social Media and E-Mail |
4.87/5 ★ |
"...We re fortunate to have great insight on how our audiences use search, social media and publisher sites...." 25 tactics for customer lifecycle marketing guide |
|
| sending & publishing communications |
4.87/5 ★ |
| tracking & monitoring communications |
4.87/5 ★ |
50+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1970 insights from peers and experts to help you assess how these SentiOne use cases fit your Social Media Marketing needs.
Frequently Asked Questions(FAQ)
for SentiOne
What is SentiOne?
What is SentiOne used for?
What are the top features of SentiOne?
Who uses SentiOne?
What are SentiOne alternatives?
Where is SentiOne located?
Popular Business Setting
for SentiOne
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used SentiOne to Build brand awareness and Enhance customer relationships
SentiOne Alternatives
Peer and Expert Opinion on Features
for SentiOne
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (44) |
| bot | Read Reviews (39) |
| Dashboard | Read Reviews (27) |
| Feedback surveys | Read Reviews (24) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (44) |
| bot | Read Reviews (39) |
| Dashboard | Read Reviews (27) |
| Feedback surveys | Read Reviews (24) |
IT and Other Capabilities
for SentiOne
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (93) |
| Data Export | Read Reviews (45) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (93) |
| Data Export | Read Reviews (45) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (274) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (274) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (117) |
| Analytics | Read Reviews (190) |
| Custom Reports | Read Reviews (196) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (117) |
| Analytics | Read Reviews (190) |
| Custom Reports | Read Reviews (196) |
Software Failure Risk Guidance
?for SentiOne
Overall Risk Meter
Top Failure Risks for SentiOne
Vendor Profile Details
Company Name
SentiOne
Company Website
https://sentione.com/HQ Location
Gdansk, Pomorskie
Employees
51-100
Social
Financials
Private
Get a personalised risk report for SentiOne
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
SentiOne may get in touch with you regarding your request.
Request Custom Quote
SentiOne will get in touch with you regarding your request.