SentiOne Overview
SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.
SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.
Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.
Cuspera Reviews
17 buyers and buying teams have used Cuspera to assess how well SentiOne solved their Social Media Marketing needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Build Brand Awareness and Enhance Customer Relationships are the most popular business priorities peers achieved using SentiOne.
Use Cases
Peers recommend Engagement Management , Social Media Management , Communication Management , as the business use cases that they have been most satisfied while using SentiOne.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Social Media |
4.91/5 ★ |
"...At my company we mainly track purchase intents on forums and social media related to our services and follow up on them on different channels...." Peer review by Marta S, Founder, Internet |
| engaging and following up |
4.91/5 ★ |
|
| Social Media Management with Social Media |
4.93/5 ★ |
"...With SentiOne, you ll get the ability to show off your success with gorgeous, dynamic reports designed to make social media analytics data easily digestible and ready to present. ..." 20 of the Best Social Media Monitoring Tools to Consider |
| monitoring social media |
4.85/5 ★ |
|
| social media analytics |
4.56/5 ★ |
|
| engaging on social media |
4.80/5 ★ |
|
| scheduling post to social media |
4.71/5 ★ |
|
| managing social media account |
3.85/5 ★ |
|
| Communication Management with Social Media and E-Mail |
4.87/5 ★ |
"...When you decide to try monitoring social media , make sure you create a consistent strategy...." Social Listening 101 |
| sending & publishing communications |
4.81/5 ★ |
|
| tracking & monitoring communications |
4.77/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Social Media |
4.91/5 ★ |
"...At my company we mainly track purchase intents on forums and social media related to our services and follow up on them on different channels...." Peer review by Marta S, Founder, Internet |
|
| engaging and following up |
4.91/5 ★ |
| Social Media Management with Social Media |
4.93/5 ★ |
"...With SentiOne, you ll get the ability to show off your success with gorgeous, dynamic reports designed to make social media analytics data easily digestible and ready to present. ..." 20 of the Best Social Media Monitoring Tools to Consider |
|
| monitoring social media |
4.93/5 ★ |
| social media analytics |
4.93/5 ★ |
| engaging on social media |
4.93/5 ★ |
| scheduling post to social media |
4.93/5 ★ |
| managing social media account |
4.93/5 ★ |
| Communication Management with Social Media and E-Mail |
4.87/5 ★ |
"...When you decide to try monitoring social media , make sure you create a consistent strategy...." Social Listening 101 |
|
| sending & publishing communications |
4.87/5 ★ |
| tracking & monitoring communications |
4.87/5 ★ |
50+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1970 insights from peers and experts to help you assess how these SentiOne use cases fit your Social Media Marketing needs.
Popular Business Setting
for SentiOne
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used SentiOne to Build brand awareness and Enhance customer relationships
SentiOne Alternatives
Peer and Expert Opinion on Features
for SentiOne
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (44) |
| bot | Read Reviews (39) |
| Dashboard | Read Reviews (27) |
| Feedback surveys | Read Reviews (24) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (44) |
| bot | Read Reviews (39) |
| Dashboard | Read Reviews (27) |
| Feedback surveys | Read Reviews (24) |
IT and Other Capabilities
for SentiOne
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (93) |
| Data Export | Read Reviews (45) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (93) |
| Data Export | Read Reviews (45) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (274) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (274) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (117) |
| Analytics | Read Reviews (190) |
| Custom Reports | Read Reviews (196) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (117) |
| Analytics | Read Reviews (190) |
| Custom Reports | Read Reviews (196) |
Software Failure Risk Guidance
?for SentiOne
Overall Risk Meter
Top Failure Risks for SentiOne
Vendor Profile Details
Company Name
SentiOne
Company Website
https://sentione.com/HQ Location
Gdansk, Pomorskie
Employees
51-100
Social
Financials
Private
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