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4.57 5
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(2697 Reviews, Testimonials & Expert Opinions)
(2697 Reviews, Testimonials & Expert Opinions)

Social media monitoring features - SentiOne

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About SentiOne

SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.

SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.

Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.

Evaluating SentiOne for your Social Media Marketing need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 2697 insights from peers and experts who used SentiOne to help you determine how well it fits your Social Media Marketing needs.

Peer and Expert Opinions
for SentiOne


Build brand awareness and Improve brand engagement are the most popular goals peers achieved using SentiOne .

Other goals:

  • Improve digital and social presence
  • Enhance customer relationships
  • Acquire customers
  • Scale best practices
  • Improve ROI
  • Increase sales & revenue
  • Grow market share
  • Establish thought leadership
  • Enter new markets internationally or locally
  • Launch new products
  • Increase customer life time value
  • Improve internal communications
  • Improve efficiency
See all goals See less goals


It is the best suited for social media, e-mail, website, channels.

Other channels:

  • offline
  • user generated content
  • blogs
  • phone calls
  • omnichannel
  • events
  • promotions
  • trade shows
  • Twitter
  • chat
  • video
  • Facebook
  • LinkedIn
  • mass media
  • newsletter
  • Instagram
  • display advertisement
  • radio
  • television
  • on premises
  • point of sale
  • review sites
  • Amazon
See all channels See less channels


Peers recommend engagement management, social media management, communication management, as the business processes that they have been most satisfied while using SentiOne .

Read Peer and Expert Experience for Business Use Cases

Engagement management With Social media

Engaging and following up With Social media

Social media management With Social media

Monitoring social media With Social media

Social media analytics With Social media

Engaging on social media With Social media

Scheduling post to social media With Social media and User generated content and Blogs and Video

Communication management With Social media and E mail

Sending & publishing communications With E mail and Social media

Tracking & monitoring communications With Social media

Reputation management With E mail and Social media

Content management With Social media and Offline

Content curation With Offline and Events and Trade shows

Competitive intelligence

Generation of new leads With Omnichannel

Advertisement With Social media and Website and E mail

Conversion management

Customer feedback management With Promotions

Measuring customer satisfaction

Helpdesk management With Phone calls

Campaign management With User generated content and Blogs and Offline and Social media

Campaign monitoring With Social media

Workflow management With Social media

Social media marketing With Social media

Training & onboarding With E mail and Social media

Market research With Social media

Collaboration With Offline and Events and Trade shows and User generated content and Blogs

Sales document management With Newsletter

Proposal & quote management With Newsletter and Social media

Influencer marketing With Social media and Offline

Public relations

Digital marketing With Website and Social media

Media buying With Social media and E mail and Website

Product marketing With Offline and Events and Trade shows

Loyalty management With Website

Contact list management With Omnichannel

Enriching contact list With Omnichannel

Follower management With Offline and Events

Customer case management

Lead management

Sales call management With Phone calls

Call recording With Phone calls

Rating and review management With Social media

Funnel analysis

Lead qualification With Website and Social media

Lead engagement With Social media

Relationship management

Inbound marketing With Website and Offline and Point of sale

Viral marketing With Video and Social media

Products & pricelist management With Social media

Lifetime value management

See allless Activities

Popular Business Setting
for SentiOne

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used SentiOne to Build brand awareness and Improve brand engagement

Verify if it works for you

IT and Other Capabilities
for SentiOne

  • Low
  • Medium
  • High


Data Import

Data Export


Chat Support

Email Support

24/7 Support

Phone Support


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Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for SentiOne

First 5 Reports are Free

Vendor Profile Details

Company Name SentiOne
Company Website
HQ Location Gdansk, Pomorskie
Employees 51-100
Financials Private