About SentiOne
SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.
SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.
Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.
Peer and Expert Reviews
for
SentiOne
Goals
Improve digital and social presence and Build brand awareness are the most popular goals peers achieved using SentiOne .
Channels
It is the best suited for social media, website, e-mail, channels.
Processes
Peers recommend engagement management, social media management, communication management, as the business processes that they have been most satisfied while using SentiOne .
Read Reviews of Business Process for SentiOne
Engagement management With Social media
Engaging and following up With Social media
Social media management With Social media
Monitoring social media With Social media
Engaging on social media With Social media
Social media analytics With Social media
Scheduling post to social media With Social media and User generated content and Blogs and Video
Managing social media account With Social media
Communication management With Social media and E mail and Website
Sending & publishing communications With Social media and E mail and Website
Tracking & monitoring communications With Social media
Content management With Social media
Content curation With Offline and Events and Trade shows
Content publishing
Searching for content With Social media
Content sharing
Content tracking With Social media
Advertisement With Social media and Website and E mail
Generation of new leads With Social media
Reputation management
Collaboration With Offline and Events and Trade shows and User generated content and Blogs
Competitive intelligence
Campaign management With Offline
Campaign monitoring
Training & onboarding With E mail and Social media
Media buying With Social media and E mail and Website
Digital marketing With Website and Social media
Market research
Social media marketing With Social media
Customer feedback management
Measuring customer satisfaction
Measuring net promoter score With Promotions
Conversion management
Sales document management With Newsletter and Social media
Proposal & quote management With Newsletter and Social media
Contract management
Lead qualification With Website and Social media
Lead qualification: demographic With Website and Social media
Lead qualification: behavioural
Influencer marketing With Social media and Offline and Linkedin and Twitter
Product marketing With Offline and Events and Trade shows
Lead engagement With Social media
Loyalty management With Website
Funnel analysis
Inbound marketing With Website and Offline and Point of sale
Helpdesk management
Viral marketing With Video and Social media
Public relations
Lead management
Rating and review management With Social media
Relationship management
Cross selling
Forecasting
Segmentation and targeting With Website and Social media
Knowledge management
Sharing knowledge
Media planning With Social media
Customer case management
Lifetime value management
Workflow management With Social media
Contact list management With Omnichannel
Enriching contact list With Omnichannel
Guerilla marketing
Referral management
Sales call management With Phone calls
Call recording With Phone calls
Upselling
Touchpoint management
Swot analysis
Follower management With Offline and Events
Channel marketing
Products & pricelist management With Social media
Popular Business Setting
for
SentiOne
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Automotive
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used SentiOne to Improve digital and social presence and Build brand awareness
Verify if it works for you
IT and Other Capabilities
for
SentiOne
- Low
- Medium
- High
data
Data Export
Data Import
Support
Phone Support
Chat Support
Email Support
24/7 Support
Other
Failure Risk Guidance Security Report ?
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Top Failure Risks for SentiOne
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