About SentiOne
SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.
SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.
Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.
Evaluating SentiOne for your Social Media Marketing need?
Our AI advisor, Wyz, harnessed 2697 insights from peers and experts who used SentiOne to help you determine how well it fits your Social Media Marketing needs.
Peer and Expert Opinions
for
SentiOne
Goals
Build brand awareness and Improve brand engagement are the most popular goals peers achieved using SentiOne .
Channels
It is the best suited for social media, e-mail, website, channels.
Processes
Peers recommend engagement management, social media management, communication management, as the business processes that they have been most satisfied while using SentiOne .
Read Peer and Expert Experience for Business Use Cases
Engagement management With Social media
Engaging and following up With Social media
Social media management With Social media
Monitoring social media With Social media
Social media analytics With Social media
Engaging on social media With Social media
Scheduling post to social media With Social media and User generated content and Blogs and Video
Communication management With Social media and E mail
Sending & publishing communications With E mail and Social media
Tracking & monitoring communications With Social media
Reputation management With E mail and Social media
Content management With Social media and Offline
Content curation With Offline and Events and Trade shows
Competitive intelligence
Generation of new leads With Omnichannel
Advertisement With Social media and Website and E mail
Conversion management
Customer feedback management With Promotions
Measuring customer satisfaction
Helpdesk management With Phone calls
Campaign management With User generated content and Blogs and Offline and Social media
Campaign monitoring With Social media
Workflow management With Social media
Social media marketing With Social media
Training & onboarding With E mail and Social media
Market research With Social media
Collaboration With Offline and Events and Trade shows and User generated content and Blogs
Sales document management With Newsletter
Proposal & quote management With Newsletter and Social media
Influencer marketing With Social media and Offline
Public relations
Digital marketing With Website and Social media
Media buying With Social media and E mail and Website
Product marketing With Offline and Events and Trade shows
Loyalty management With Website
Contact list management With Omnichannel
Enriching contact list With Omnichannel
Follower management With Offline and Events
Customer case management
Lead management
Sales call management With Phone calls
Call recording With Phone calls
Rating and review management With Social media
Funnel analysis
Lead qualification With Website and Social media
Lead engagement With Social media
Relationship management
Inbound marketing With Website and Offline and Point of sale
Viral marketing With Video and Social media
Products & pricelist management With Social media
Lifetime value management
Popular Business Setting
for
SentiOne
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used SentiOne to Build brand awareness and Improve brand engagement
Verify if it works for you
IT and Other Capabilities
for
SentiOne
- Low
- Medium
- High
data
Data Import
Data Export
Support
Chat Support
Email Support
24/7 Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for SentiOne
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