cuspera logo CUSPERA


4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2697 Reviews, Testimonials & Expert Opinions)
(2697 Reviews, Testimonials & Expert Opinions)

Social media monitoring features - SentiOne

AI Powered
Get Fit Assessment

About SentiOne

SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.

SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.

Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.

Evaluating SentiOne for your Social Media Marketing need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 2697 insights from peers and experts who used SentiOne to help you determine how well it fits your Social Media Marketing needs.


Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well SentiOne solves your Social Media Marketing needs.

Peer and Expert Opinions
for SentiOne


Build brand awareness and Improve brand engagement are the most popular goals peers achieved using SentiOne .

Other goals:

  • Improve digital and social presence
  • Enhance customer relationships
  • Acquire customers
  • Scale best practices
  • Improve ROI
  • Increase sales & revenue
  • Grow market share
  • Establish thought leadership
  • Enter new markets internationally or locally
  • Launch new products
  • Increase customer life time value
  • Improve internal communications
  • Improve efficiency
See all goals See less goals


It is the best suited for social media, e-mail, website, channels.

Other channels:

  • offline
  • user generated content
  • blogs
  • phone calls
  • omnichannel
  • events
  • promotions
  • trade shows
  • Twitter
  • chat
  • video
  • Facebook
  • LinkedIn
  • mass media
  • newsletter
  • Instagram
  • display advertisement
  • radio
  • television
  • on premises
  • point of sale
  • review sites
  • Amazon
See all channels See less channels


Peers recommend engagement management, social media management, communication management, as the business processes that they have been most satisfied while using SentiOne .

Read Peer and Expert Experience for Business Use Cases




Engagement management With Social media

"...Clever social and online engagement tactics can have a measurable impact on your business...."
25 tactics for customer lifecycle marketing guide

engaging and following up

Social media management With Social media

"...That s why we ve been looking for a good social media monitoring tool with the real-time analysis...."
Peer review by Ewelina C, Founder / Mądra Głowa

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account

Communication management With Social media and E mail

"...This way you can stay pro-active without the need to remember when you re supposed to send the email...."
25 tactics for customer lifecycle marketing guide

sending & publishing communications

tracking & monitoring communications

+52 more business use cases

Our AI advisor, Wyz, harnessed 2697 insights from peers and experts to help you assess how these SentiOne use cases fit your Social Media Marketing needs.

Popular Business Setting
for SentiOne

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used SentiOne to Build brand awareness and Improve brand engagement

Verify if it works for you

Peer and Expert Opinion on Features
for SentiOne

  • Low
  • Medium
  • High


Alerts: popups & Notifications


Feedback surveys

IT and Other Capabilities
for SentiOne

  • Low
  • Medium
  • High


Data Import

Data Export


Chat Support

Email Support

24/7 Support

Phone Support


AI Powered


Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for SentiOne

Vendor Profile Details

Company Name SentiOne
Company Website
HQ Location Gdansk, Pomorskie
Employees 51-100
Financials Private