Verint Messaging Overview
Verint-messaging enables engaging customer interactions on private messaging apps like WhatsApp, Facebook Messenger, and Apple Messages for Business. Seamless conversational experiences are delivered across these platforms.
Use Cases
Customers recommend Engagement Management, Social Media Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Verint Messaging.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Verint Messaging.
Verint Messaging Use-Cases and Business Priorities: Customer Satisfaction Data
Verint Messaging works with different mediums / channels such as Social Media,
Verint Messaging's features include Bot, Personalization, Dashboard, etc.
Reviews
"...We've brought our response time to social customer service questions to under 30 minutes on average...." Peer review by David T., Retail
Verint Messaging, Sparkcentral, Customers.ai, MessageBird, SmartSurvey, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Verint Messaging
Top Industries
- Education
- Financial Services
- Automotive
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Verint Messaging is popular in Education, Financial Services, and Automotive and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Verint Messaging Use Cases
How efficiently Does Verint Messaging manage your Engagement Management?
"...Conversocial allowed interaction with users in social networks to flow dynamically and we were able to fully satisfy the questions, doubts and comments of all customers...." Peer review by Alex B, Customer Support Professional
What makes Verint Messaging ideal for Social Media Management?
"...because allows me to manage multiple social networks, help me improve and make more fluid conversation on social platforms (like twitter and Facebook) and it's a great tool for teamwork where you can share the information necessary for daily work, all in one place...." Peer review by Meirin A., Design
How can Verint Messaging enhance your Customer Feedback Management process?
Why is Verint Messaging the best choice for Communication Management?
How does Verint Messaging facilitate Contact List Management?
32+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Verint Messaging solved their Conversational Marketing needs. Cuspera uses 1815 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
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Frequently Asked Questions(FAQ)
for Verint Messaging
What is Verint Messaging?
Verint Messaging helps companies offer outstanding customer experiences on the messaging channels that customers use every day with personalized conversations, intelligent automation, and actionable analytics.
Verint message unifies all the message channels into a single agent desktop and intelligently sends customer queries to the most appropriate agent based on context to ensure quick service, lower support costs, and nurture customer relationships.
What is Verint Messaging used for?
What are the top features of Verint Messaging?
Who uses Verint Messaging?
What are Verint Messaging alternatives?
Where is Verint Messaging located?
Verint Messaging Competitors
Verint Messaging Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (22) |
Analytics | Read Reviews (115) |
Custom Reports | Read Reviews (204) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (22) |
Analytics | Read Reviews (115) |
Custom Reports | Read Reviews (204) |
Software Failure Risk Guidance
?for Verint Messaging
Overall Risk Meter
Top Failure Risks for Verint Messaging
Verint Systems, Inc Profile
Company Name
Verint Systems, Inc
Company Website
https://www.verint.com/HQ Location
175 Broadhollow Rd., Suite 100 Melville, NY 11747 USA
Employees
1001-5000
Social
Financials
IPO