Simplesat Overview
This is a summary of the comprehensive capabilities and benefits of Simplesat based on over 2086 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Simplesat, SmileBack, YetPulse, CustomerSure, Nicereply, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Simplesat is right for your needs? Our Cuspera AI engine can evaluate how Simplesat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Simplesat supports business activities such as:
- Collecting Feedback
- Engaging Conversational Surveys
- Helpdesk Management
- Sending & Publishing Communications
- Rating And Review Management
Simplesat can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Improve Efficiency, Improve Employee Experience, Improve Visibility, etc. It can help manage these activities if you use E-Mail and Website for these needs. As a solution, Simplesat's capabilities include Embedded Survey Forms, Ticketing, Alerts: Popups & Notifications, etc.
Simplesat Information Technology and Services Vertical is its biggest customer base.
Reviews
"Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. " - Kenny Rounds
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Simplesat solved their Customer Feedback Management needs. Cuspera uses 2086 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Simplesat.
Use Cases
Peers recommend Collecting Feedback , Engaging Conversational Surveys , Helpdesk Management , as the business use cases that they have been most satisfied while using Simplesat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback with E-Mail |
4.95/5 ★ |
"...SimpleSat makes it super easy to collect feedback from my customers and then publish it directly my website at the click of a button...." Peer review by Timothy K, Director of Marketing Services, Marketing and Advertising |
| Measuring CSAT |
4.96/5 ★ |
"...If you are looking for CSAT and in the MSP space, you must at least try this one...." Testimonial by Ben F |
| measuring net promoter score |
4.94/5 ★ |
"...The integration of NPS surveys alongside ticket surveys is great. . ...." Peer review by Joshua G., Director, Information Technology and Services |
| Engaging Conversational Surveys with E-Mail |
4.81/5 ★ |
"...If you want an excellent customer interaction service, look no further...." Peer review by Kevin L, Attorney |
| engaging and following up |
4.72/5 ★ |
"...At Pronto, we use Simplesat to easily send our customers fun and engaging surveys asking them for feedback...." 10 Tips to make your company s reputation even more positive |
| Helpdesk Management with E-Mail |
4.95/5 ★ |
"...The support is helpful and responsive, they're still growing the platform, and it does what I need it to do. ...." Peer review by Cliff R., IT Manager, Information Technology and Services |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback with E-Mail |
4.95/5 ★ |
"...SimpleSat makes it super easy to collect feedback from my customers and then publish it directly my website at the click of a button...." Peer review by Timothy K, Director of Marketing Services, Marketing and Advertising |
|
| Measuring CSAT |
4.95/5 ★ |
| measuring net promoter score |
4.95/5 ★ |
| Engaging Conversational Surveys with E-Mail |
4.81/5 ★ |
"...If you want an excellent customer interaction service, look no further...." Peer review by Kevin L, Attorney |
|
| engaging and following up |
4.81/5 ★ |
| Helpdesk Management with E-Mail |
4.95/5 ★ |
"...The support is helpful and responsive, they're still growing the platform, and it does what I need it to do. ...." Peer review by Cliff R., IT Manager, Information Technology and Services |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2086 insights from peers and experts to help you assess how these Simplesat use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. Testimonial By Kenny Rounds |
|
Simplesat makes it so much easier to manage a customer service team in Zendesk. Testimonial By Sandra Negrea |
|
Compared with our previous feedback survey, Simplesat took our feedback % from less than 1% to over 40%. That's monumental and gives us a MUCH better pulse on our customers. Testimonial By Joshua Peskay |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kenny Rounds CEO Braver Technology Solutions |
Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. Testimonial By Kenny Rounds |
|
Sandra Negrea Customer Engagement Manager Adore Me |
Simplesat makes it so much easier to manage a customer service team in Zendesk. Testimonial By Sandra Negrea |
|
Joshua Peskay VP RoundTable Technology |
Compared with our previous feedback survey, Simplesat took our feedback % from less than 1% to over 40%. That's monumental and gives us a MUCH better pulse on our customers. Testimonial By Joshua Peskay |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ParadoxRead More |
|
|
Case Study Business FranceRead More |
|
|
Case Study ZendeskRead More |
Frequently Asked Questions(FAQ)
for Simplesat
What is Simplesat?
What is Simplesat used for?
What are the top features of Simplesat?
Who uses Simplesat?
What are Simplesat alternatives?
Where is Simplesat located?
Popular Business Setting
for Simplesat
Top Industries
- Information Technology and Services
- Computer Software
- Computer & Network Security
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Simplesat to Improve customer satisfaction and Acquire customers
Simplesat Alternatives
Peer and Expert Opinion on Features
for Simplesat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (311) |
| Ticketing | Read Reviews (81) |
| Alerts: popups & Notifications | Read Reviews (44) |
| Dashboard | Read Reviews (39) |
| Widgets | Read Reviews (20) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (311) |
| Ticketing | Read Reviews (81) |
| Alerts: popups & Notifications | Read Reviews (44) |
| Dashboard | Read Reviews (39) |
| Widgets | Read Reviews (20) |
IT and Other Capabilities
for Simplesat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (88) |
| Data Import | Read Reviews (143) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (88) |
| Data Import | Read Reviews (143) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (36) |
| 24/7 Support | Read Reviews (320) |
| Chat Support | Read Reviews (17) |
| Phone Support | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (36) |
| 24/7 Support | Read Reviews (320) |
| Chat Support | Read Reviews (17) |
| Phone Support | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (130) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (130) |
Software Failure Risk Guidance
?for Simplesat
Overall Risk Meter
Top Failure Risks for Simplesat
Vendor Profile Details
Company Name
Simplesat
Company Website
https://www.simplesat.io/HQ Location
113 Cherry Street, Seattle, Washington 98104, US
Employees
11-50
Social
Financials
PRIVATE
Get a personalised risk report for Simplesat
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Simplesat may get in touch with you regarding your request.
Request Custom Quote
Simplesat will get in touch with you regarding your request.