Sinch MVNE Platform Overview

Sinch's MVNE platform offers VAS products for messaging and call completion. These services drive revenue and optimize efficiency for service providers.

This is a summary of the comprehensive capabilities and benefits of Sinch MVNE Platform based on over 48 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Sinch MVNE Platform is right for your needs? Our Cuspera AI engine can evaluate how Sinch MVNE Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sinch MVNE Platform supports business activities such as:

  • Engagement Management
  • Order Management
  • Generation Of New Leads
  • Discount Management
  • Billing And Invoice Management

Sinch MVNE Platform can help you with many business goals, such as Enhance Customer Relationships, Grow Market Share, Enter New Markets Internationally Or Locally, Launch New Products, and Acquire Customers. It can help manage these activities if you use Promotions and Coupons for these needs.

Sinch MVNE Platform Reviews

11 buyers and buying teams have used Cuspera to assess how well Sinch MVNE Platform solved their business needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Enhance Customer Relationships and Grow Market Share are the most popular business priorities peers achieved using Sinch MVNE Platform.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Order Management , Generation Of New Leads , as the business use cases that they have been most satisfied while using Sinch MVNE Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.06/5 ★

Read Reviews (3)

"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...." Giving MVNEs and MVNOs flexibility
engaging and following up

3.66/5 ★

Read Reviews (1)

"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...."
Order Management

3.28/5 ★

Read Reviews (1)

"...Our BSS consists of a collection of modules including CRM, Product Catalog, Order Management, Provisioning, Payments & accounts receivable and Billing & Invoicing, among others. ..." Giving MVNEs and MVNOs flexibility
Generation Of New Leads

3.25/5 ★

Read Reviews (1)

"...We enable messaging and voice value added services, in both legacy and new generation networks...." Giving MVNEs and MVNOs flexibility
PEER EXPERIENCES
Engagement Management

4.06/5 ★

Read Reviews (3)

"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...." Giving MVNEs and MVNOs flexibility
engaging and following up

4.06/5 ★

Read Reviews (1)

Order Management

3.28/5 ★

Read Reviews (1)

"...Our BSS consists of a collection of modules including CRM, Product Catalog, Order Management, Provisioning, Payments & accounts receivable and Billing & Invoicing, among others. ..." Giving MVNEs and MVNOs flexibility
Generation Of New Leads

3.25/5 ★

Read Reviews (1)

"...We enable messaging and voice value added services, in both legacy and new generation networks...." Giving MVNEs and MVNOs flexibility

Customer Stories

Milan Laser Hair Removal - Health, Wellness And Fitness

Sinch Engage helped Milan Laser Hair Removal automate customer communications as they expanded rapidly. The company integrated Sinch Engage with Salesforce to send over 3,000 SMS messages daily. This... led to a 50% average response rate and saved accounts payable staff 2 hours each day. The automation improved customer satisfaction and streamlined payment and onboarding processes. Milan Laser now supports growth with efficient, automated messaging.

Read more →

Micromania-Zing - Retail

Sinch RCS messaging helped Micromania-Zing boost brand visibility and customer engagement. The company wanted to increase interaction, simplify transactions, and improve the customer experience. With... Sinch's RCS, they saw an 86% higher read rate than newsletters and a 120% higher redirection rate to their website. Click rates were 7 times higher compared to Rich SMS. RCS also doubled their brand visibility. The solution made communication seamless and more effective for the retail brand.

Read more →

METRO Deutschland - Food & Beverages

Sinch Engage helped METRO Deutschland use WhatsApp to send weekly offers. METRO wanted to reach more retailers and boost offer visibility. They launched a WhatsApp newsletter with automated customer ...identity verification. METRO gained 5 times more subscribers than their target in the first year. They achieved a 99.7% retention rate. Customer loyalty and engagement increased.

Read more →

Marquis Software - Government Administration

Sinch Engage helped Marquis Software cut parolee no-shows with automated SMS reminders. Missed appointments dropped, and staff worked more efficiently. Officers and clients communicated better. Marqu...is Software quickly integrated Sinch Engage and now plans to expand SMS use. The solution improved appointment attendance and productivity.

Read more →

Marigold - Information Technology And Services

Sinch Conversation API helps Marigold deliver fast, compliant mobile messaging in over 75 countries. Marigold needed reliable, cross-channel communication for global brands. Sinch provided global rea...ch, low latency, and easy integration. Marigold now sends high-speed, compliant messages worldwide, supporting sensitive use cases like banking and onboarding. The partnership ensures strong deliverability and compliance across multiple markets.

Read more →

Based on peer insights

Cuspera recommends Sinch MVNE Platform for

Use Cases Engagement Management , Order Management , Generation Of New Leads
Medium Promotions, Coupons
Business Priorities Enhance Customer Relationships, Grow Market Share, Enter New Markets Internationally Or Locally

IT and Other Capabilities

for Sinch MVNE Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.93/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.93/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.99/5 ★

Read Reviews (13)
Phone Support

3.31/5 ★

Read Reviews (3)
Email Support

2.93/5 ★

Read Reviews (1)
Chat Support

2.93/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.99/5 ★

Read Reviews (13)
Phone Support

3.31/5 ★

Read Reviews (3)
Email Support

2.93/5 ★

Read Reviews (1)
Chat Support

2.93/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Sinch MVNE Platform

Top Failure Risks for Sinch MVNE Platform

Vendor Profile Details

Company Name

Sinch AB

Company Website

https://www.sinch.com/

HQ Location

Lindhagensgatan 74 112 18 Stockholm Sweden

Employees

251-500

Social

Financials

IPO