CiviCRM Overview
CiviCRM is an open-source constituent relationship management solution tailored for non-profits, NGOs, and advocacy organizations. It empowers these entities to efficiently manage their constituent engagement and organizational tasks. CiviCRM facilitates the automation of administrative processes, allowing organizations to focus more on their mission-driven activities. A unique aspect of CiviCRM is its open-source nature, which enables customization and integration to meet specific organizational needs. This flexibility is especially beneficial for non-profits seeking cost-effective solutions without sacrificing functionality. With a robust community and support network, CiviCRM ensures that organizations can leverage expert assistance for setup and optimization, enhancing their ability to build, engage, and organize their constituents effectively.
Use Cases
Customers recommend Contact List Management, Communication Management, Membership Management, as the business use cases that they have been most satisfied with while using CiviCRM.
Business Priorities
Scale Best Practices and Launch New Products are the most popular business priorities that customers and associates have achieved using CiviCRM.
CiviCRM Use-Cases and Business Priorities: Customer Satisfaction Data
CiviCRM works with different mediums / channels such as Offline. Causes And Charity. E-Mail etc.
CiviCRM's features include Recording, Auto Scheduler & Reminder, Auto Renewal, etc. and CiviCRM support capabilities include Email Support, Phone Support, Chat Support, etc. also CiviCRM analytics capabilities include Custom Reports, and Analytics.
Reviews
"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration." - Margit Bal
CiviCRM, Less Annoying CRM, OnePageCRM, AllProWebTools, Memberplanet, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
CiviCRM is an open-source CRM for nonprofit and civic organizations, offering features like contact management, event management, and email marketing. It provides a privacy-friendly platform that can be customized and integrated with other technologies.
Popular Business Setting
for CiviCRM
Top Industries
- Non-Profit Organization Management
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
- Enterprise
CiviCRM is popular in Non-Profit Organization Management, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on CiviCRM Use Cases
What solutions does CiviCRM provide for Contact List Management?
What Are the key features of CiviCRM for Communication Management?
How can CiviCRM optimize your Membership Management Workflow?
What makes CiviCRM ideal for Event Management?
How can CiviCRM optimize your Engagement Management Workflow?
28+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well CiviCRM solved their CRM needs. Cuspera uses 1356 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they always looked for feasible solutions taking into a...ccount the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Margit Bal Managing Director Herita |
The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they always looked for feasible solutions taking into a...ccount the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. |
Case Studies
CASE STUDY MEAA
CASE STUDY A non-profit human services organization in the Greater Pittsburgh area
CASE STUDY the sante group
CASE STUDY daniella
CASE STUDY Vluchtelingenwerk Vlaanderen
CASE STUDY The British Association of Social Workers (BASW)
Video
SearchKit - CiviCRM North East
Frequently Asked Questions(FAQ)
for CiviCRM
What is CiviCRM?
CiviCRM is open-source software for nonprofit and civic sector organizations. It is a web-based, highly customizable CRM used by a diverse range of organizations around the world and translated into dozens of languages.
It's a friendly community where people instantly feel at home, and it's easy for them to give something back. CiviCRM assists enterprises in safeguarding the data of their contacts and will always be privacy-friendly. The community of developers and implementers can alter, expand, and integrate it with other technologies. It is an open, trustworthy platform. Additionally aids in the development of excellent, trustworthy, user-friendly software that is compatible with a variety of platforms and gadgets.
Some of its features include contact management, membership management, accounting integration, event management, email marketing, advocacy campaigns, peer-to-peer fundraising, and so on.
What is CiviCRM used for?
What are the top features of CiviCRM?
Who uses CiviCRM?
What are CiviCRM alternatives?
Where is CiviCRM located?
Peers used CiviCRM for contact list management and communication management
CiviCRM Competitors
CiviCRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (210) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (210) |
| Analytics | Read Reviews (9) |
CiviCRM Integrations
CiviCRM integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for CiviCRM
Overall Risk Meter
Top Failure Risks for CiviCRM
CiviCRM Profile
Company Name
CiviCRM
Company Website
https://civicrm.org/HQ Location
San Francisco, CA
Employees
11-50
Social
Financials
PRIVATE
