Oracle Contact Center Anywhere Overview
Oracle Contact Center Anywhere provides online documentation and cloud dashboard access for order management. Users can sign in to manage their cloud services.
Use Cases
Customers recommend Helpdesk Management, Order Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Oracle Contact Center Anywhere.
Oracle Contact Center Anywhere Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle Contact Center Anywhere works with different mediums / channels such as Phone Calls. E-Mail. and Chat.
Reviews
"...Fairly easy user interface that allows work to flow flawlessly...." Peer review by Corey W., Field Operations coordinator, Management Consulting
Oracle Contact Center Anywhere, belong to a category of solutions that help Inside Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle Contact Center Anywhere
Top Industries
- Telecommunications
- Retail
- Education
Popular in
- Enterprise
- Mid Market
- Small Business
Oracle Contact Center Anywhere is popular in Telecommunications, Retail, and Education and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Oracle Contact Center Anywhere Use Cases
How efficiently Does Oracle Contact Center Anywhere manage your Helpdesk Management?
Oracle Contact Center Anywhere Features
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- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (6) |
CAPABILITIES | RATINGS AND REVIEWS |
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Custom Reports | Read Reviews (6) |
Oracle Contact Center Anywhere Integrations
Oracle Contact Center Anywhere integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Oracle Contact Center Anywhere
Top Failure Risks for Oracle Contact Center Anywhere
Oracle Corporation News
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Informatica has announced that its Master Data Management (MDM) SaaS and Intelligent Data Management Cloud platform will be available on Oracle Cloud Infrastructure (OCI). Informatica has also been named a preferred partner for data integration, governance, and MDM on OCI. This partnership expands data management options for Oracle Cloud customers.
OUR TELEKOM TO TRANSFORM DIGITAL EXPERIENCE WITH ORACLE
Our Telekom has selected Oracle for a digital transformation initiative to enhance customer engagement and accelerate product delivery in the Solomon Islands using Oracle Communications technology.
SONIFI Now Available on Oracle Cloud Marketplace
SONIFI is now available on the Oracle Cloud Marketplace, expanding its reach and accessibility for users.
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Engineering and construction companies like Black & Veatch and Mortenson are using Oracle Fusion Cloud Applications to enhance productivity and efficiency by integrating finance, HR, supply chain, and customer experience data with AI capabilities.
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