Oracle Contact Center Anywhere Overview

Oracle Contact Center Anywhere provides online documentation and cloud dashboard access for order management. Users can sign in to manage their cloud services.

Use Cases

Customers recommend Helpdesk Management, Order Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Oracle Contact Center Anywhere.

Other use cases:

  • Workflow Management
  • Contact List Management
See all use cases See less use cases

Oracle Contact Center Anywhere Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle Contact Center Anywhere works with different mediums / channels such as Phone Calls. E-Mail. and Chat.

Reviews

"...Fairly easy user interface that allows work to flow flawlessly...." Peer review by Corey W., Field Operations coordinator, Management Consulting

Oracle Contact Center Anywhere, belong to a category of solutions that help Inside Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle Contact Center Anywhere

Top Industries

  • Telecommunications
  • Retail
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Oracle Contact Center Anywhere is popular in Telecommunications, Retail, and Education and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Oracle Contact Center Anywhere Use Cases

How efficiently Does Oracle Contact Center Anywhere manage your Helpdesk Management?

Oracle Contact Center Anywhere Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.92/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.92/5

Read Reviews (6)

Oracle Contact Center Anywhere Integrations

Oracle Contact Center Anywhere integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

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for Oracle Contact Center Anywhere

Top Failure Risks for Oracle Contact Center Anywhere

Oracle Corporation News

Partnership

Informatica Announces Availability of MDM SaaS on Oracle Cloud Infrastructure as a Preferred Partner

Informatica has announced that its Master Data Management (MDM) SaaS and Intelligent Data Management Cloud platform will be available on Oracle Cloud Infrastructure (OCI). Informatica has also been named a preferred partner for data integration, governance, and MDM on OCI. This partnership expands data management options for Oracle Cloud customers.

Customer

OUR TELEKOM TO TRANSFORM DIGITAL EXPERIENCE WITH ORACLE

Our Telekom has selected Oracle for a digital transformation initiative to enhance customer engagement and accelerate product delivery in the Solomon Islands using Oracle Communications technology.

Product

SONIFI Now Available on Oracle Cloud Marketplace

SONIFI is now available on the Oracle Cloud Marketplace, expanding its reach and accessibility for users.

Customer

Engineering and Construction Companies Lay the Groundwork for Growth and Innovation with Oracle Fusion Cloud Applications

Engineering and construction companies like Black & Veatch and Mortenson are using Oracle Fusion Cloud Applications to enhance productivity and efficiency by integrating finance, HR, supply chain, and customer experience data with AI capabilities.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO