cuspera logo CUSPERA

Inside Sales Software 2021: Buyer’s Guide

Learn what is Inside Sales and how to choose the right Inside Sales software

Updated By Cuspera

Last updated: Feb 18, 2021

What is Inside Sales Software?

Inside sales, also known as remote sales or virtual sales, are mainly involved with identifying leads, nurturing them, and in some cases converting them to customers over the phone or email. Inside sales teams are highly skilled people who usually deal with high ticket purchases in B2B or B2C context.

Inside Sales Software is a set of tools that assists the Inside Sales team in their lead qualification, lead nurturing and outbound connect activities.

Which of these 54 Inside Sales software fit your needs?

wyz, your personal AI advisor

Get AI-generated right fit software based on peer experience in just a minute.

54 Inside Sales Software

Oracle Contact Center Anywhere

Oracle Contact Center Anywhere Documentation

4.32

Read Reviews
Oracle Contact Center Anywhere Icon

Oracle Contact Center Anywhere

4.32
★★★★★
★★★★★
Oracle Contact Center Anywhere Documentation
Highlights
Top Business Usecases : Helpdesk management,Order management,Sending & publishing communications
Oracle Contact Center Anywhere Icon

Vendor: Oracle

Founded: 1977

Company Size: 10001+

HQ Location: 500 Oracle Parkway Redwood Shores, CA 94065

Financials: IPO

FieldWorkMobility/MySalesDialerPro

FieldWorkMobility/MySalesDialerPro - cbsinfosys.com

4.28

Read Reviews
FieldWorkMobility/MySalesDialerPro Icon

FieldWorkMobility/MySalesDialerPro

4.28
★★★★★
★★★★★
FieldWorkMobility/MySalesDialerPro - cbsinfosys.com
Highlights
Top Business Usecases : Contact list management,Communication management,Campaign management
Top Features : Templates
FieldWorkMobility/MySalesDialerPro Icon

Vendor: Central Business Solutions

Company Size: 11-50

HQ Location: 37600 Central Court, Suite 214, Newark, CA 94560, US

IOP CRM

SERVICE REQUEST MANAGEMENT..

4.23

Read Reviews
IOP CRM Icon

IOP CRM

4.23
★★★★★
★★★★★
SERVICE REQUEST MANAGEMENT..
Highlights
Top Business Usecases : Helpdesk management,Workflow management,Order management
IOP CRM Icon

Vendor: IOP Technologies

Company Size: NA

HQ Location: 516A, 2nd Floor, 4th Main, 17th Cross, 4th Phase, JP Nagar, Bangalore, Karnataka 560078, IN

ConnectAndSell InstantResponse

Instant lead response

4.00

Read Reviews
ConnectAndSell InstantResponse Icon

ConnectAndSell InstantResponse

4.00
★★★★★
★★★★★
Instant lead response

ConnectAndSell InstantResponse is a Managed Service that dramatically improves the responsiveness and performance of the inside sales team.

Highlights
Top Business Usecases : Telemarketing,Generation of new leads,Lead management
ConnectAndSell InstantResponse Icon

Vendor: Connectandsell

Founded: 2007

Company Size: 101-250

HQ Location: 50 University Avenue Suite B 310 Los Gatos, CA 95030

Financials: Private

Droyd

Schedule revenue updates in Slack.

4.00

Read Reviews
Droyd Icon

Droyd

4.00
★★★★★
★★★★★
Schedule revenue updates in Slack.
Highlights
Top Business Usecases : Engagement management,Engaging with scheduling & cadence,Customer feedback management
Droyd Icon

Vendor: Droyd

Company Size: 1-10

HQ Location: Droyd SAS, 128 rue de la Boetie 75008, Paris

Phoneburner

Power Dialer Lead Engagement Software Solution

4.75

Read Reviews
Phoneburner Icon

Phoneburner

4.75
★★★★★
★★★★★
Power Dialer Lead Engagement Software Solution

Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Sales call management,Communication management,Engagement management
Top Features : Recording,Personalization,Alerts: popups & Notifications
Phoneburner Icon

Vendor: Phoneburner

Founded: 2008

Company Size: 11-50

HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651

Financials: Private

Voiptime Cloud

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

4.70

Read Reviews
Voiptime Cloud Icon

Voiptime Cloud

4.70
★★★★★
★★★★★
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Templates
Voiptime Cloud Icon

Vendor: Voiptime

Founded: 2009

Company Size: 51-200

HQ Location: Denver, Colorado

Financials: Private

Jiminny

A revenue intelligence platform and collaboration software for remote sales teams

4.69

Read Reviews
Jiminny Icon

Jiminny

4.69
★★★★★
★★★★★
A revenue intelligence platform and collaboration software for remote sales teams

Jiminny is the platform for all customer conversations using automation and AI to help sales team grow and develop. It is developed for the sales team of any company to reach their goals and grow.

Highlights
Top Business Usecases : Coaching,Sales call management,Call recording
Top Features : Recording,Personalization,Voice transcription
Jiminny Icon

Vendor: Jiminny

Founded: 2016

Company Size: 11-50

HQ Location: 315 W 36th Street 5th Floor New York NY 10018

Financials: Seed

Freshsales

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

4.69

Read Reviews
Freshsales Icon

Freshsales

4.69
★★★★★
★★★★★
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Recording,Personalization,Dashboard
Freshsales Icon

Vendor: freshworks

Founded: 2010

Company Size: 1001-5000

HQ Location: 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066

Financials: Series G

Phonexa

Call, Lead & Email Marketing Tracking & Analytics Software

4.69

Read Reviews
Phonexa Icon

Phonexa

4.69
★★★★★
★★★★★
Call, Lead & Email Marketing Tracking & Analytics Software

Phonexa is an all-in-one powerful tracking solution that delivers insight into the marketing campaigns, allowing to make smarter optimizations and increase the ROI. It brings together multiple marketing channels to create a more efficient workflow, all while collecting campaign data so companies can get the most from their marketing efforts. It also helps to increase sales and revenue and acquire customers.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Sales call management
Top Features : Alerts: popups & Notifications,Recording,Templates
Phonexa Icon

Vendor: Phonexa

Company Size: 11-50

HQ Location: 505 N. Brand Blvd., 16th Floor, Glendale, CA 91203, US

Financials: Private

Groove

Sales engagement software that drives efficiency at every stage of the sales process

4.63

Read Reviews
Groove Icon

Groove

4.63
★★★★★
★★★★★
Sales engagement software that drives efficiency at every stage of the sales process

Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.

Highlights
Top Business Usecases : Engagement management,Communication management,Engaging and following up
Top Features : Templates,Recording,Personalization
Groove Icon

Vendor: Groove.Co

Founded: 2013

Company Size: 11-50

HQ Location: San Francisco, US

Financials: Seed

Channels

Data powered Phone system that turns customer data into excellent service enabling customer engagement

4.62

Read Reviews
Channels Icon

Channels

4.62
★★★★★
★★★★★
Data powered Phone system that turns customer data into excellent service enabling customer engagement

Channels is a customer service solution which solves customer problems, streamlines customer service, and improves retention with Channels’ data-powered phone system. It provides solutions for call centers and client success teams that offer tools including channel management, live chat, call management, eCommerce integration, contact history, and more. The Channels platform is designed to provide agents with data on customer order history, contact details, order information, and more.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Widgets
Channels Icon

Vendor: Channels

Founded: 2014

Company Size: 11-50

HQ Location: Four Embarcadero, Suite 1400 PMB #60, San Francisco, CA9 4111

Financials: Private

myphoner

Cold calling and call tracking software for sales teams supporting lead management and sales engagement

4.61

Read Reviews
myphoner Icon

myphoner

4.61
★★★★★
★★★★★
Cold calling and call tracking software for sales teams supporting lead management and sales engagement

Myphoner is a cloud-based Sales Cold Calling and Lead Management Solution. Its lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity. It provides a solution for freelancers and teams doing B2B cold calling.

Highlights
Top Business Usecases : Telemarketing,Engaging and following up,Engagement management
Top Features : Personalization,Templates,Alerts: popups & Notifications
myphoner Icon

Vendor: myphoner

Company Size: 1-10

HQ Location: Færgevejen 4, Hundested, Copenhagen 3390, DK

Financials: Private

Vanillasoft Inside Sales CRM

Sales Engagement Software for Inside Sales

4.61

Read Reviews
Vanillasoft Inside Sales CRM Icon

Vanillasoft Inside Sales CRM

4.61
★★★★★
★★★★★
Sales Engagement Software for Inside Sales

VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Telemarketing
Top Features : Personalization,Recording,Templates
Vanillasoft Inside Sales CRM Icon

Vendor: Vanillasoft

Founded: 2005

Company Size: 11-50

HQ Location: 4965 Preston Park Blvd., Suite 850 Plano, TX 75093

Financials: Private

Close CRM

Inside Sales Software CRM with Calling & Emailing

4.54

Read Reviews
Close CRM Icon

Close CRM

4.54
★★★★★
★★★★★
Inside Sales Software CRM with Calling & Emailing

Close CRM is the inside sales software for startups and SMBs to make more calls, send more emails, and close more deals. It helps to enhance customer relationships and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Sales call management
Top Features : Recording,Personalization,Templates
Close CRM Icon

Vendor: Close

Founded: 2013

Company Size: 11-50

HQ Location: Palo Alto, CA

Financials: Seed

CloudTalk

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

4.54

Read Reviews
CloudTalk Icon

CloudTalk

4.54
★★★★★
★★★★★
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card
Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Recording,Dashboard,Personalization
CloudTalk Icon

Vendor: CloudTalk

Company Size: 11-50

HQ Location: New York City, New York

Financials: Seed

T-max Predictive Dialer

A Predictive Dialer software that maximizes on company’s time, contacts, leads, and resources, delivering sales engagement

4.53

Read Reviews
T-max Predictive Dialer Icon

T-max Predictive Dialer

4.53
★★★★★
★★★★★
A Predictive Dialer software that maximizes on company’s time, contacts, leads, and resources, delivering sales engagement

T-Max Predictive Dialer is an inbound and outbound CRM dialing system for sales, marketing and collections teams to collect more live contacts. It maximizes the company’s time, contacts, leads, and resources.

Highlights
Top Business Usecases : Call recording,Sales call management,Sending & publishing communications
Top Features : Predictive dialer,Recording,Personalization
T-max Predictive Dialer Icon

Vendor: T-Max Dialer & Communications

Company Size: 2-10

HQ Location: 335 N Washington St., Suite110B, Hutchinson, Kansas 67501, US

Financials: NA

Velocify LeadManager

Sales engagement platform that integrates the right mix of communications to help reps

4.53

Read Reviews
Velocify LeadManager Icon

Velocify LeadManager

4.53
★★★★★
★★★★★
Sales engagement platform that integrates the right mix of communications to help reps

Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.

Highlights
Top Business Usecases : Lead management,Engagement management,Engaging and following up
Top Features : Recording,Personalization,Alerts: popups & Notifications
Velocify LeadManager Icon

Vendor: ICE Mortgage Technology

Company Size: 501-1000

HQ Location: Pleasanton, California

RingDNA

Inside sales engagement software and enterprise voice communications platform

4.53

Read Reviews
RingDNA Icon

RingDNA

4.53
★★★★★
★★★★★
Inside sales engagement software and enterprise voice communications platform

ringDNA is an AI-powered Sales platform for use by Sales and Marketing Leaders, Sales teams, Sales Operations teams, and Customer Success teams in Enterprises across Technology, Finance, Healthcare and Real Estate.

Highlights
Top Business Usecases : Sales call management,Call recording,Call transcription
Top Features : Recording,SEM,Conversation Intelligence
RingDNA Icon

Vendor: Ringdna

Founded: 2012

Company Size: 51-100

HQ Location: 15000 Ventura Boulevard #200 Sherman Oaks, California 91403

Financials: Private

Liid

Sales engagement enabled through automated sales processes including tracking of sales activities automatically

4.49

Read Reviews
Liid Icon

Liid

4.49
★★★★★
★★★★★
Sales engagement enabled through automated sales processes including tracking of sales activities automatically

LiiD is a mobile sales application that automatically collects and logs all sales activities to the CRM, such as calls, emails, and meetings. It helps to acquire customers and increase sales and revenue.

Highlights
Top Business Usecases : Engaging and following up,Engagement management,Forecasting
Liid Icon

Vendor: Liid

Company Size: 101-250

HQ Location: Kaikukatu 4, Helsinki, Southern Finland 00530, FI

PersistIQ sales engagement

Sales Engagement For Small Businesses

4.48

Read Reviews
PersistIQ sales engagement Icon

PersistIQ sales engagement

4.48
★★★★★
★★★★★
Sales Engagement For Small Businesses

PersistIQ sales engagement is a personalized email automation tool for sales and customer outreach. It helps to acquire customers and improve sales & revenue.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Personalization,Templates,Recording
PersistIQ sales engagement Icon

Vendor: Persistiq

Founded: 2014

Company Size: 11-50

HQ Location: San Francisco, CA

Financials: Seed

CallSquad

Cloud-Based Phone System with Flexible Workforce Solutions enabling efficiency scaling for customer facing teams and increasing customer engagement

4.47

Read Reviews
CallSquad Icon

CallSquad

4.47
★★★★★
★★★★★
Cloud-Based Phone System with Flexible Workforce Solutions enabling efficiency scaling for customer facing teams and increasing customer engagement

CallSquad is a cloud-based phone system with flexible workforce solutions that enable companies to scale efficiently and improve customer experience with fully integrated systems and flexible workforce management. It also helps to enhance customer relationships and increase sales and revenue.

Highlights
Top Business Usecases : Sales call management,Call recording,Campaign management
Top Features : Recording
CallSquad Icon

Vendor: CallSquad

HQ Location: San Jose, California CA

Hubspot Sales Hub

Fully featured Sales CRM and Sales Engagement Software

4.47

Read Reviews
Hubspot Sales Hub Icon

Hubspot Sales Hub

4.47
★★★★★
★★★★★
Fully featured Sales CRM and Sales Engagement Software

HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions.

Highlights
Top Business Usecases : Communication management,Engagement management,Engaging and following up
Top Features : Templates,Personalization,Alerts: popups & Notifications
Hubspot Sales Hub Icon

Vendor: HubSpot

Founded: 2006

Company Size: 1001-5000

HQ Location: 25 First Street, 2nd Floor Cambridge, MA 02141 United States

Financials: IPO

Kixie Integrated Voice

Sales engagement platform that boosts sales team performance

4.47

Read Reviews
Kixie Integrated Voice Icon

Kixie Integrated Voice

4.47
★★★★★
★★★★★
Sales engagement platform that boosts sales team performance

Kixie Integrated Voice is an AI-powered voice and SMS solution for sales teams. It helps sales teams connect with more prospects and close more deals. It helps to increase sales and revenue and acquire customers.

Highlights
Top Business Usecases : Sales call management,Call recording,Coaching
Top Features : Recording,Templates,Personalization
Kixie Integrated Voice Icon

Vendor: Kixie

Founded: 2013

Company Size: 11-50

Financials: Seed