In this section, you will find
What is Inside Sales Software?
Inside Sales software streamlines the tasks involved in direct sales processes and includes dialer applications. It enables your inside sales team to close deals and engage with clients without leaving the office premises. With inside sales, multiple people may deal with your lead, and the process can become complicated. Engagement tracking becomes important in all cases.
Tools for virtual sales presentations and AI-generated playbooks are powering the inside sales forward.
What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!
Updated By Cuspera
Last updated: Jan 31, 2024
Instant lead response
ConnectAndSell InstantResponse is a Managed Service that dramatically improves the responsiveness and performance of the inside sales team.
Inside sales professionals using patented tools and processes deliver qualified leads to the sales force faster, more cost-effectively, and with a sub-5-minute response for inbound leads. It helps with qualified marketing leads called in under 5 minutes, automated persistence until lead is reached and hot transfer qualified leads to sales.
Last year we developed 66,000 leads [so] it's critical for us to have a solution like ConnectAndSell in order to handle our needs during peak periods.Ken Narita
Trinet
Vendor: Connectandsell
Founded: 2007
Company Size: 101-250
HQ Location: 50 University Avenue Suite B 310 Los Gatos, CA 95030
Financials: PRIVATE
Power Dialer Lead Engagement Software Solution
Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.
Phoneburner helps salespeople be smarter, better organized, and more productive on the phone, with functionality and ease-of-use. It is committed to the users by engaging, supporting, and connecting one-to-one.
Phoneburner features that help to create more conversations, opportunities, and sales include dial faster, smarter and delay-free, manage contact and call campaigns, reach prospects with remote dialing, increase live answers with local caller IDs, boost outreach efforts with SMS and many more.
Our inside sales team has been using PhoneBurner for years, and the results have been fantastic. It’s given my part-time reps the ability to cover a full-time volume. 300 calls a day per rep is a breeze.KEVIN BIAGI
Sales Manager and Franchisee
Unishippers
Vendor: Phoneburner
Founded: 2008
Company Size: 11-50
HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651
Financials: PRIVATE
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.
Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.
Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.
I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download... them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls.
Martin W
Telesales Company
Vendor: Voiptime
Founded: 2009
Company Size: 11-50
HQ Location: Denver, Colorado
Financials: PRIVATE
A revenue intelligence platform and collaboration software for remote sales teams
Jiminny is the platform for all customer conversations using automation and AI to help sales team grow and develop. It is developed for the sales team of any company to reach their goals and grow.
It features easy coaching, team collaboration, enhanced productivity, better customer relationships and communication tools.
It provides communication tools like Video Conferencing, Dialer & SMS. It also features searchable library of sales activity, transcribing calls and specific search of moments in the call. It allows CRM integration, playlists creation, call coaching, ‘follow’ feature and sharing knowledge of the sales floor. It also allows to highlight important parts of a call with snip-it and share with team mates.
I love Jiminny, it helps us pinpoint where reps are excelling and where they need help. Jiminny's platform has empowered team leaders, sales leadership, and other department to efficiently listen to conversations happening on our sales floor at key stages of the sales process.Mike Azzolino
Director of Sales
Buildium
Vendor: Jiminny
Founded: 2016
Company Size: 51-100
HQ Location: 315 W 36th Street 5th Floor New York NY 10018
Financials: SERIES A
Call, Lead & Email Marketing Tracking & Analytics Software
Phonexa is an all-in-one powerful tracking solution that delivers insight into the marketing campaigns, allowing to make smarter optimizations and increase the ROI. It brings together multiple marketing channels to create a more efficient workflow, all while collecting campaign data so companies can get the most from their marketing efforts. It also helps to increase sales and revenue and acquire customers.
Phonexa is a provider to offer businesses the opportunity to use one platform to track and coordinate inbound calls, generate and distribute web leads, automate marketing emails, and manage business accounting.
Some of its features are tracking detailed customer behavior through meaningful data and statistics, increase ROI by providing detailed metrics and inbound call reports, distributing the leads to additional buyers through a multi-tier Ping Tree, and so on.
Anonymous
Vendor: Phonexa
Company Size: 11-50
HQ Location: 505 N. Brand Blvd., 16th Floor, Glendale, CA 91203, US
Financials: PRIVATE
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure
Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.
The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.
Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.
Fresh and simple. That is what we are looking for in today’s world where simplicity is overlooked and not found in other tools. We are not used to working with companies like this – young, ambitious, and energetic. It feels nice.Lauren Nunnally
Director of Support
Swinerton Builders
Vendor: Freshworks
Founded: 2010
Company Size: 1001-5000
HQ Location: 2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Financials: SERIES H
Sales engagement software that drives efficiency at every stage of the sales process
Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.
Groove allows you to communicate with your accounts through automation tools, track results and make data- driven decisions for better productivity, more opportunities and greater revenue.
It features Email & Calendar Integration, Salesforce integration, Dialer, Custom Data collection, sales analytics, Account based sales and sales productivity tools. It also features Campaign Automation which provides insight into engagement analytics, collaboration and 100% lead coverage.
It was taking 5 to 6 hours a month of my time to try and resolve our Salesforce sync issues with Outreach.Josh Garman
Senior Systems Administrator
Zego
Vendor: Groove.Co
Founded: 2013
Company Size: 101-250
HQ Location: San Francisco, US
Financials: SERIES B
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Channels is a customer service solution which solves customer problems, streamlines customer service, and improves retention with Channels’ data-powered phone system. It provides solutions for call centers and client success teams that offer tools including channel management, live chat, call management, eCommerce integration, contact history, and more. The Channels platform is designed to provide agents with data on customer order history, contact details, order information, and more.
With Channels, users can utilize customer data from connected eCommerce and CRM systems such as Magento, Pipedrive, and Shopify in order to gain more context to aid customer queries and service requests. The live chat integration functionality allows businesses to connect their existing live chat tool with the Channels system in order to automatically distribute customer conversations to the relevant agents via phone calls when needed.
Customer support calls can be managed from anywhere using the Channels mobile apps for Android and iOS, and the Click-to-Call widget allows agents to easily switch between devices without losing customer details. Other call management tools include IVR, automatic routing, call recording, toll-free numbers, and more.
Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support!Piotr Wieczorek
CEO
Fly On The Cloud
Vendor: Channels
Founded: 2014
Company Size: 11-50
HQ Location: Four Embarcadero, Suite 1400 PMB #60, San Francisco, CA9 4111
Financials: PRIVATE
Cold calling and call tracking software for sales teams supporting lead management and sales engagement
Myphoner is a cloud-based Sales Cold Calling and Lead Management Solution. Its lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity. It provides a solution for freelancers and teams doing B2B cold calling.
Myphoner has a built-in queue which makes lead lists automatically available for the cold calling process. It ensures that all of the uploaded lead lists are organized, schedule callbacks, and the sales agent is provided with options to set when to make a callback and leads that require callbacks can be marked in the queue. Myphoner sends notifications to remind agents of follow-ups, whether they're working in the tool or not.
Myphoner features include using the powerful scheduler to stay on track and persistently follow-up on leads, capture and track leads, superior workflow for sales agents and their team, flexible Pipeline modeling and campaign setup, personalized campaign dashboard, send pre-defined, personalized follow-up emails with just a few clicks, outbound campaign management with elegant, yet powerful sales reports, never call someone twice with the same pitch, and more.
We needed a system which allowed a small telesales team to work on the same data lists simultaneously with each able to claim a lead once specific discussions/negotiations are taking place. Myphoner does this really well. Virtually no training required for users - simple, intuitive, does just what ...is needed.
Colin Watson
Director
Knxia Limited
Vendor: myphoner
Company Size: 1-10
HQ Location: Færgevejen 4, Hundested, Copenhagen 3390, DK
Financials: PRIVATE
Sales Engagement Software for Inside Sales
VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.
It uses a queue-based sorting system that also provides lead generation and nurturing tools, helping users to manage sales in the pipeline and secure new business.
It offers integrated applications to manage lead tracking, lead routing, auto dialling, email marketing, appointment setting and call recordings to effectively engage, qualify and close the sales deals, achieving increased productivity in the process.
VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can.Carrie Griffin
VP of Business Development
The Salt Group
Vendor: Vanillasoft
Founded: 2005
Company Size: 11-50
HQ Location: 4965 Preston Park Blvd., Suite 850 Plano, TX 75093
Financials: PRIVATE
In this section, you will find
What is Inside Sales Software?
Inside sales, also known as remote sales or virtual sales, are mainly involved with identifying leads, nurturing them, and in some cases converting them to customers over phone or email. Inside sales teams are highly skilled people who usually deal with high ticket purchases in B2B or B2C context.
Inside Sales Software is a set of tools that assists the Inside Sales team in their lead qualification, lead nurturing and outbound connect activities.
Get AI-generated right fit software based on peer experience in just a minute.
Schedule revenue updates in Slack.
Vendor: Droyd
Company Size: 1-10
HQ Location: Droyd SAS, 128 rue de la Boetie 75008, Paris
Financials: PRIVATE
FieldWorkMobility/MySalesDialerPro - cbsinfosys.com
Vendor: Central Business Solutions
Company Size: 11-50
HQ Location: 37600 Central Court, Suite 214, Newark, CA 94560, US
Financials: PRIVATE
Oracle Contact Center Anywhere Documentation
Vendor: Oracle
Founded: 1977
Company Size: 10001+
HQ Location: 500 Oracle Parkway Redwood Shores, CA 94065
Financials: IPO
Instant lead response
ConnectAndSell InstantResponse is a Managed Service that dramatically improves the responsiveness and performance of the inside sales team.
Vendor: Connectandsell
Founded: 2007
Company Size: 101-250
HQ Location: 50 University Avenue Suite B 310 Los Gatos, CA 95030
Financials: PRIVATE
SERVICE REQUEST MANAGEMENT..
Vendor: IOP Technologies
Company Size: 11-50
HQ Location: 516A, 2nd Floor, 4th Main, 17th Cross, 4th Phase, JP Nagar, Bangalore, Karnataka 560078, IN
Financials: PRIVATE
Power Dialer Lead Engagement Software Solution
Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.
Vendor: Phoneburner
Founded: 2008
Company Size: 11-50
HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651
Financials: PRIVATE
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.
Vendor: Voiptime
Founded: 2009
Company Size: 11-50
HQ Location: Denver, Colorado
Financials: PRIVATE
A revenue intelligence platform and collaboration software for remote sales teams
Jiminny is the platform for all customer conversations using automation and AI to help sales team grow and develop. It is developed for the sales team of any company to reach their goals and grow.
Vendor: Jiminny
Founded: 2016
Company Size: 51-100
HQ Location: 315 W 36th Street 5th Floor New York NY 10018
Financials: SERIES A
Call, Lead & Email Marketing Tracking & Analytics Software
Phonexa is an all-in-one powerful tracking solution that delivers insight into the marketing campaigns, allowing to make smarter optimizations and increase the ROI. It brings together multiple marketing channels to create a more efficient workflow, all while collecting campaign data so companies can get the most from their marketing efforts. It also helps to increase sales and revenue and acquire customers.
Vendor: Phonexa
Company Size: 11-50
HQ Location: 505 N. Brand Blvd., 16th Floor, Glendale, CA 91203, US
Financials: PRIVATE
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure
Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.
Vendor: Freshworks
Founded: 2010
Company Size: 1001-5000
HQ Location: 2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Financials: SERIES H
Sales engagement software that drives efficiency at every stage of the sales process
Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.
Vendor: Groove.Co
Founded: 2013
Company Size: 101-250
HQ Location: San Francisco, US
Financials: SERIES B
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Channels is a customer service solution which solves customer problems, streamlines customer service, and improves retention with Channels’ data-powered phone system. It provides solutions for call centers and client success teams that offer tools including channel management, live chat, call management, eCommerce integration, contact history, and more. The Channels platform is designed to provide agents with data on customer order history, contact details, order information, and more.
Vendor: Channels
Founded: 2014
Company Size: 11-50
HQ Location: Four Embarcadero, Suite 1400 PMB #60, San Francisco, CA9 4111
Financials: PRIVATE
Cold calling and call tracking software for sales teams supporting lead management and sales engagement
Myphoner is a cloud-based Sales Cold Calling and Lead Management Solution. Its lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity. It provides a solution for freelancers and teams doing B2B cold calling.
Vendor: myphoner
Company Size: 1-10
HQ Location: Færgevejen 4, Hundested, Copenhagen 3390, DK
Financials: PRIVATE
Sales Engagement Software for Inside Sales
VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.
Vendor: Vanillasoft
Founded: 2005
Company Size: 11-50
HQ Location: 4965 Preston Park Blvd., Suite 850 Plano, TX 75093
Financials: PRIVATE
Inside Sales Software CRM with Calling & Emailing
Close CRM is the inside sales software for startups and SMBs to make more calls, send more emails, and close more deals. It helps to enhance customer relationships and increase sales and revenue.
Vendor: Close
Founded: 2013
Company Size: 11-50
HQ Location: Palo Alto, CA
Financials: SEED
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card
CloudTalk is a call center software that helps growing businesses expand. CloudTalk provides all the apps that work best for the business. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160 countries, custom IVR flows, smart call routing, and countless one-click integrations by reaching customers anywhere anytime.
Vendor: CloudTalk
Company Size: 11-50
HQ Location: New York City, New York
Financials: SEED
A Predictive Dialer software that maximizes on company’s time, contacts, leads, and resources, delivering sales engagement
T-Max Predictive Dialer is an inbound and outbound CRM dialing system for sales, marketing and collections teams to collect more live contacts. It maximizes the company’s time, contacts, leads, and resources.
Vendor: T-Max Dialer & Communications
Company Size: 2-10
HQ Location: 335 N Washington St., Suite110B, Hutchinson, Kansas 67501, US
Financials: NA
The complete AI-powered RevOps platform that delivers real-time guidance
Revenue.io is an AI-powered RevOps platform that optimizes revenue performance and provides real-time guidance so teams can address the complex needs of buyers. It helps clients by surfacing and recommending what works best for every member of their team, delivering predictable results and optimizing the entire revenue operation
Vendor: Revenue.io
Founded: 2012
Company Size: 51-100
HQ Location: 15000 Ventura Boulevard #200 Sherman Oaks, California 91403
Financials: PRIVATE
Sales engagement platform that integrates the right mix of communications to help reps
Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.
Vendor: ICE Mortgage Technology
Company Size: 501-1000
HQ Location: Pleasanton, California
Financials: PRIVATE
Cloud-Based Phone System with Flexible Workforce Solutions enabling efficiency scaling for customer facing teams and increasing customer engagement
CallSquad is a cloud-based phone system with flexible workforce solutions that enable companies to scale efficiently and improve customer experience with fully integrated systems and flexible workforce management. It also helps to enhance customer relationships and increase sales and revenue.
Vendor: CallSquad
HQ Location: San Jose, California CA
Fully featured Sales CRM and Sales Engagement Software
HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions.
Vendor: HubSpot
Founded: 2006
Company Size: 1001-5000
HQ Location: 25 First Street, 2nd Floor Cambridge, MA 02141 United States
Financials: IPO
Sales engagement platform that boosts sales team performance
Kixie Integrated Voice is an AI-powered voice and SMS solution for sales teams. It helps sales teams connect with more prospects and close more deals. It helps to increase sales and revenue and acquire customers.
Vendor: Kixie
Founded: 2013
Company Size: 11-50
Financials: SEED
Sales Engagement For Small Businesses
PersistIQ sales engagement is a personalized email automation tool for sales and customer outreach. It helps to acquire customers and improve sales & revenue.
Vendor: Persistiq
Founded: 2014
Company Size: 11-50
HQ Location: San Francisco, CA
Financials: SEED
Sales enablement tool that leverages AI and help sales team close more deals
DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.
Vendor: Dialpad
Founded: 2011
Company Size: 501-1000
HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US
Financials: SERIES F