About Truly Voice Platform
Truly is a Phone Solution designed for customer facing teams such as Sales, Sales Operations and IT teams, for tracking, coaching and analysis of Customer conversations. It can be deployed in organizations of all sizes.
Truly’s apps provide an easy to use interface, syncs up CRM data dynamically, and provides insights and context through Conversation Intelligence capabilities. It also can be used for Customer Support by Sales Operations and IT teams.
Truly’s click-to-call feature allows dialling of numbers through SFDC or other web-based call systems. It has a Call notes feature that allows dynamic sync up with CRM. Truly has a Call Monitoring and Coaching interface that reduces the coaching time by allowing feedback on the live call, has a default Call recording system which can be switched off if required and more such features.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Truly Voice Platform solves your Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Truly Voice Platform.
Use Cases
Peers recommend Sales Call Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Truly Voice Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Call Management with Phone Calls |
4.76/5 ★ |
"...You can record calls, transfer, add notes, and get email scripts of any voicemails...." Peer review by Rachel M, Account Executive |
| call recording |
4.88/5 ★ |
|
| call transcription |
4.24/5 ★ |
|
| call searching |
3.48/5 ★ |
|
| call analytics |
0.54/5 ★ |
|
| Communication Management with Phone Calls and E-Mail |
4.92/5 ★ |
"...Tracking calls, seeing who has called and how phone calls have gone is really the best feature hands down...." Peer review by Daniel G., Customer Support Representative, Computer Software |
| tracking & monitoring communications |
4.90/5 ★ |
|
| sending & publishing communications |
4.39/5 ★ |
|
| Helpdesk Management with Phone Calls and Mobile |
4.93/5 ★ |
"...Truly has worked across desk phone calls, computer, and mobile calls with all data streaming back to the desktop app quickly and seamlessly...." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Sales Call Management with Phone Calls |
4.76/5 ★ |
"...You can record calls, transfer, add notes, and get email scripts of any voicemails...." Peer review by Rachel M, Account Executive |
|
| call recording |
4.76/5 ★ |
| call transcription |
4.76/5 ★ |
| call searching |
4.76/5 ★ |
| call analytics |
4.76/5 ★ |
| Communication Management with Phone Calls and E-Mail |
4.92/5 ★ |
"...Tracking calls, seeing who has called and how phone calls have gone is really the best feature hands down...." Peer review by Daniel G., Customer Support Representative, Computer Software |
|
| tracking & monitoring communications |
4.92/5 ★ |
| sending & publishing communications |
4.92/5 ★ |
| Helpdesk Management with Phone Calls and Mobile |
4.93/5 ★ |
"...Truly has worked across desk phone calls, computer, and mobile calls with all data streaming back to the desktop app quickly and seamlessly...." Peer review by User |
|
30+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1122 insights from peers and experts to help you assess how these Truly Voice Platform use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. Testimonial By Zoey Gold |
|
Truly builds a product for sales teams, and understand the details and intricacies that go into building a world class sales team. They know that data is king for sales ops, and the connection with salesforce is better than any competitive product I’ve used. They also invest the time to really get ...to know your business and live up to being a partner. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zoey Gold Square |
Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. Testimonial By Zoey Gold |
|
Charles Bergevin Uber |
Truly builds a product for sales teams, and understand the details and intricacies that go into building a world class sales team. They know that data is king for sales ops, and the connection with salesforce is better than any competitive product I’ve used. They also invest the time to really get ...to know your business and live up to being a partner. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Cast Study Managed By Q'sRead More |
Popular Business Setting
for Truly Voice Platform
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Truly Voice Platform to Acquire customers and Increase sales & revenue
Truly Voice Platform Alternatives
Peer and Expert Opinion on Features
for Truly Voice Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (143) |
| Personalization | Read Reviews (24) |
| Voice transcription | Read Reviews (13) |
| Conversation Intelligence | Read Reviews (11) |
| Auto scheduler & reminder | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (143) |
| Personalization | Read Reviews (24) |
| Voice transcription | Read Reviews (13) |
| Conversation Intelligence | Read Reviews (11) |
| Auto scheduler & reminder | Read Reviews (9) |
IT and Other Capabilities
for Truly Voice Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (150) |
| Data Import | Read Reviews (180) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (150) |
| Data Import | Read Reviews (180) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (99) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (9) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (99) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (39) |
| Custom Reports | Read Reviews (51) |
| Analytics | Read Reviews (30) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (39) |
| Custom Reports | Read Reviews (51) |
| Analytics | Read Reviews (30) |
Failure Risk Guidance Security Report
?for Truly Voice Platform
Overall Risk Meter
Top Failure Risks for Truly Voice Platform
Vendor Profile Details
Company Name
Truly
Company Website
https://truly.co/HQ Location
604 Mission Street, Suite 201 San Francisco CA
Employees
11-50
Social
Financials
Seed
