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Truly Voice Platform

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1420 Reviews)

Truly Voice Platform | Superior Call Quality. Powerful Performance.

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About Truly Voice Platform

Truly is a Phone Solution designed for customer facing teams such as Sales, Sales Operations and IT teams, for tracking, coaching and analysis of Customer conversations. It can be deployed in organizations of all sizes.

Truly’s apps provide an easy to use interface, syncs up CRM data dynamically, and provides insights and context through Conversation Intelligence capabilities. It also can be used for Customer Support by Sales Operations and IT teams.

Truly’s click-to-call feature allows dialling of numbers through SFDC or other web-based call systems. It has a Call notes feature that allows dynamic sync up with CRM. Truly has a Call Monitoring and Coaching interface that reduces the coaching time by allowing feedback on the live call, has a default Call recording system which can be switched off if required and more such features.

Peer and Expert Reviews
for Truly Voice Platform

Goals

Enhance customer relationships and Increase sales & revenue are the most popular goals peers achieved using Truly Voice Platform .

Other goals:

  • Acquire customers
  • Improve internal communications
  • Scale best practices
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Channels

It is the best suited for phone calls, offline, mobile, channels.

Other channels:

  • events
  • trade shows
  • e-mail
  • mobile app
  • text SMS
  • social media
  • LinkedIn
  • point of sale
  • video
  • website
  • review sites
  • Yelp
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Processes

Peers recommend sales call management, communication management, helpdesk management, as the business processes that they have been most satisfied while using Truly Voice Platform .

Read Reviews of Business Process for Truly Voice Platform

Sales call management With Phone calls

Call recording With Phone calls

Call transcription With Phone calls

Call searching With Phone calls

Communication management With Phone calls and Text sms

Tracking & monitoring communications With Phone calls

Sending & publishing communications With Text sms and Phone calls

Helpdesk management With Phone calls

Engagement management With Phone calls

Engaging and following up With Phone calls and E mail

Engaging with scheduling & cadence

Workflow management With Phone calls and Mobile

Contact list management With Phone calls

Contacts history With Phone calls

Lead tracking With Phone calls

Lead analytics

Training & onboarding With Phone calls

Competitive intelligence

Coaching With Phone calls

Funnel analysis

Campaign management With Phone calls

Customer case management With Phone calls

Follower management

Generation of new leads With Phone calls

Collaboration

See allless Activities

Popular Business Setting
for Truly Voice Platform

Top Industries

  • Internet
  • Computer Software
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Truly Voice Platform to Enhance customer relationships and Increase sales & revenue

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IT and Other Capabilities
for Truly Voice Platform

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

24/7 Support

Email Support

Phone Support

Other

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Custom Reports

Analytics

Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for Truly Voice Platform

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Vendor Profile Details

Company Name Truly
Company Website https://truly.co/
HQ Location 604 Mission Street, Suite 201 San Francisco CA
Employees 11-50
Social
Financials Seed