About Truly Voice Platform

Truly is a Phone Solution designed for customer facing teams such as Sales, Sales Operations and IT teams, for tracking, coaching and analysis of Customer conversations. It can be deployed in organizations of all sizes.

Truly’s apps provide an easy to use interface, syncs up CRM data dynamically, and provides insights and context through Conversation Intelligence capabilities. It also can be used for Customer Support by Sales Operations and IT teams.

Truly’s click-to-call feature allows dialling of numbers through SFDC or other web-based call systems. It has a Call notes feature that allows dynamic sync up with CRM. Truly has a Call Monitoring and Coaching interface that reduces the coaching time by allowing feedback on the live call, has a default Call recording system which can be switched off if required and more such features.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Truly Voice Platform solves your Sales Engagement needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Truly Voice Platform.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Shorten Ramp Up Time
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Call Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Truly Voice Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls

4.76/5

Read Reviews (180)

"...You can record calls, transfer, add notes, and get email scripts of any voicemails...." Peer review by Rachel M, Account Executive
call recording

4.88/5

Read Reviews (162)

call transcription

4.24/5

Read Reviews (11)

call searching

3.48/5

Read Reviews (3)

call analytics

0.54/5

Read Reviews (1)

Communication Management with Phone Calls and E-Mail

4.92/5

Read Reviews (29)

"...Tracking calls, seeing who has called and how phone calls have gone is really the best feature hands down...." Peer review by Daniel G., Customer Support Representative, Computer Software
tracking & monitoring communications

4.90/5

Read Reviews (24)

sending & publishing communications

4.39/5

Read Reviews (4)

Helpdesk Management with Phone Calls and Mobile

4.93/5

Read Reviews (28)

"...Truly has worked across desk phone calls, computer, and mobile calls with all data streaming back to the desktop app quickly and seamlessly...." Peer review by User
PEER EXPERIENCES
Sales Call Management with Phone Calls

4.76/5

Read Reviews (180)

"...You can record calls, transfer, add notes, and get email scripts of any voicemails...." Peer review by Rachel M, Account Executive
call recording

4.76/5

Read Reviews (162)

call transcription

4.76/5

Read Reviews (11)

call searching

4.76/5

Read Reviews (3)

call analytics

4.76/5

Read Reviews (1)

Communication Management with Phone Calls and E-Mail

4.92/5

Read Reviews (29)

"...Tracking calls, seeing who has called and how phone calls have gone is really the best feature hands down...." Peer review by Daniel G., Customer Support Representative, Computer Software
tracking & monitoring communications

4.92/5

Read Reviews (24)

sending & publishing communications

4.92/5

Read Reviews (4)

Helpdesk Management with Phone Calls and Mobile

4.93/5

Read Reviews (28)

"...Truly has worked across desk phone calls, computer, and mobile calls with all data streaming back to the desktop app quickly and seamlessly...." Peer review by User

30+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1122 insights from peers and experts to help you assess how these Truly Voice Platform use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Zoey Gold

Square

Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. Testimonial By Zoey Gold

Charles Bergevin

Uber

Truly builds a product for sales teams, and understand the details and intricacies that go into building a world class sales team. They know that data is king for sales ops, and the connection with salesforce is better than any competitive product I’ve used. They also invest the time to really get ...to know your business and live up to being a partner.

Testimonial By Charles Bergevin
CUSTOMERS TESTIMONIALS

Zoey Gold

Square

Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. Testimonial By Zoey Gold

Charles Bergevin

Uber

Truly builds a product for sales teams, and understand the details and intricacies that go into building a world class sales team. They know that data is king for sales ops, and the connection with salesforce is better than any competitive product I’ve used. They also invest the time to really get ...to know your business and live up to being a partner.

Testimonial By Charles Bergevin

Case Studies

COMPANY CASE STUDIES
Cast Study Managed By Q's

Hear how Managed By Q's IT team consolidated 4 systems into 1 with Truly and created significant cost savings for their business.

Read More

Popular Business Setting

for Truly Voice Platform

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Truly Voice Platform to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Truly Voice Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.78/5

Read Reviews (143)
Personalization

3.84/5

Read Reviews (24)
Voice transcription

4.24/5

Read Reviews (13)
Conversation Intelligence

4.56/5

Read Reviews (11)
Auto scheduler & reminder

4.71/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Recording

4.78/5

Read Reviews (143)
Personalization

3.84/5

Read Reviews (24)
Voice transcription

4.24/5

Read Reviews (13)
Conversation Intelligence

4.56/5

Read Reviews (11)
Auto scheduler & reminder

4.71/5

Read Reviews (9)

IT and Other Capabilities

for Truly Voice Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.77/5

Read Reviews (150)
Data Import

4.70/5

Read Reviews (180)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.77/5

Read Reviews (150)
Data Import

4.70/5

Read Reviews (180)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.68/5

Read Reviews (99)
Phone Support

4.68/5

Read Reviews (41)
Email Support

4.46/5

Read Reviews (5)
Chat Support

4.45/5

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.68/5

Read Reviews (99)
Phone Support

4.68/5

Read Reviews (41)
Email Support

4.46/5

Read Reviews (5)
Chat Support

4.45/5

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (39)
Custom Reports

4.18/5

Read Reviews (51)
Analytics

3.98/5

Read Reviews (30)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (39)
Custom Reports

4.18/5

Read Reviews (51)
Analytics

3.98/5

Read Reviews (30)

Failure Risk Guidance Security Report

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for Truly Voice Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Truly Voice Platform

Vendor Profile Details

Company Name

Truly

Company Website

https://truly.co/

HQ Location

604 Mission Street, Suite 201 San Francisco CA

Employees

11-50

Social

Financials

Seed