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Compare Channels vs Truly Voice Platform

Failure Risk Guidance Security Report ?

Failure Risk for Channels medium Failure Risk for Truly Voice Platform low
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Comparison Summary

This comparison report of Channels vs. Truly Voice Platform is based on a specific set of business needs and context. The comparison uses 1628 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Channels and Truly Voice Platform

Channels, Truly Voice Platform, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

Truly Voice Platform focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

"Companies change for the better when they provide customer support using Channels, The best thing about Channels is that it feels like a part of a store. Like it would literally be a feature, not an extra software. Customer Card is by far the best t...ool. It happens that customers are asking how did we know cause it takes so short to find order numbers, dates, and other details during the call. " - Katarzyna Bilan

"Truly builds a product for sales teams, and understand the details and intricacies that go into building a world class sales team. They know that data is king for sales ops, and the connection with salesforce is better than any competitive product I...’ve used. They also invest the time to really get to know your business and live up to being a partner. " - Charles Bergevin

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Channels

Focus area

Software Failure Risk

  • medium

logo Truly Voice Platform

Focus area

Truly Voice Platform is better than Channels for

Software Failure Risk

  • low

About

Data powered Phone system that turns customer data into excellent service enabling customer engagement

The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation

Age

2014

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

31

45

Total Goals
(we found evidences for)

4

6

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (39)

Read Reviews (180)

call recording

Read Reviews (38)

Read Reviews (162)

helpdesk management

Read Reviews (34)

Read Reviews (28)

communication management

Read Reviews (21)

Read Reviews (29)

tracking & monitoring communications

Read Reviews (17)

Read Reviews (24)

sending & publishing communications

Read Reviews (4)

Read Reviews (4)

social media management

Read Reviews (7)

Read Reviews (0)

social media analytics

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (5)

Read Reviews (21)

campaign management

Read Reviews (4)

Read Reviews (2)

campaign analytics

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (1)

lifetime value management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (2)

Read Reviews (24)

engaging and following up

Read Reviews (2)

Read Reviews (22)

contact list management

Read Reviews (2)

Read Reviews (8)

sales document management

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (2)

Read Reviews (0)

conference call management

Read Reviews (0)

Read Reviews (24)

revenue cycle management

Read Reviews (0)

Read Reviews (18)

training & onboarding

Read Reviews (0)

Read Reviews (10)

competitive intelligence

Read Reviews (0)

Read Reviews (9)

follower management

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (0)

Read Reviews (2)

discount management

Read Reviews (0)

Read Reviews (2)

pipeline management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Shorten ramp up time

  • Scale best practices

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • mobile app

  • text SMS

  • social media

  • LinkedIn

  • point of sale

  • mass media

  • radio

  • website

  • review sites

  • Yelp

  • video

  • See 14 more

  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • mobile app

  • text SMS

  • social media

  • LinkedIn

  • point of sale

  • mass media

  • radio

  • website

  • review sites

  • Yelp

  • video

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting