Vanillasoft Inside Sales CRM Overview

This is a summary of the comprehensive capabilities and benefits of Vanillasoft Inside Sales CRM based on over 3906 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Vanillasoft Inside Sales CRM, Velocify, Revenue.io, ClickPoint Software, Dialshree, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Vanillasoft Inside Sales CRM is right for your needs? Our Cuspera AI engine can evaluate how Vanillasoft Inside Sales CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Vanillasoft Inside Sales CRM supports business activities such as:

  • Engagement Management
  • Call Recording
  • Communication Management
  • Lead Management
  • Lead Routing

Vanillasoft Inside Sales CRM can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Improve ROI, Enhance Customer Relationships, Improve Internal Communications, etc. It can help manage these activities if you use Phone Calls and E-Mail for these needs. As a solution, Vanillasoft Inside Sales CRM's capabilities include Recording, Personalization, Templates, etc.

Vanillasoft Inside Sales CRM was founded in 2005. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. " - Ria Latif

Cuspera Reviews

20 buyers and buying teams have used Cuspera to assess how well Vanillasoft Inside Sales CRM solved their Sales Engagement needs. Cuspera uses 3906 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Vanillasoft Inside Sales CRM.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Call Recording , Communication Management , as the business use cases that they have been most satisfied while using Vanillasoft Inside Sales CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.62/5

Read Reviews (242)

"...That s the topic of our introductory webinar in the Inside Fundraising Multi-Channel Engagement: Crawl, Walk Run series...." Inside Fundraising Multi-Channel Engagement: Crawl
engaging and following up

4.63/5

Read Reviews (183)

"...This experience and willingness to get and stay engaged made for a smooth and fast integration...."
engaging with scheduling & cadence

4.68/5

Read Reviews (55)

"...Quickly create customized cadences, messaging, and data fields for each customer s campaign. ..."
Call Recording with Phone Calls and E-Mail

4.64/5

Read Reviews (186)

"...Call recordings are easy to access by campaign, agent and lead status...."
Communication Management with Phone Calls and E-Mail

4.90/5

Read Reviews (132)

"...VanillaSoft allows us to easily track our outbound calling performance in an easy and efficient way...."
tracking & monitoring communications

4.94/5

Read Reviews (58)

"...Call and performance tracking to evaluate agents performance and total value to the line of business...."
sending & publishing communications

4.75/5

Read Reviews (54)

"...It allows me to easily do my job and send our auto emails that I can create on my own for specific reasons!...."
PEER EXPERIENCES
Engagement Management

4.62/5

Read Reviews (242)

"...That s the topic of our introductory webinar in the Inside Fundraising Multi-Channel Engagement: Crawl, Walk Run series...." Inside Fundraising Multi-Channel Engagement: Crawl
engaging and following up

4.62/5

Read Reviews (183)

engaging with scheduling & cadence

4.62/5

Read Reviews (55)

Call Recording with Phone Calls and E-Mail

4.64/5

Read Reviews (186)

"...Call recordings are easy to access by campaign, agent and lead status...." Peer review by Cynthia Seibert
Communication Management with Phone Calls and E-Mail

4.90/5

Read Reviews (132)

"...VanillaSoft allows us to easily track our outbound calling performance in an easy and efficient way...." Peer review by Sam Jaffe, Project Manager, Kadence International
tracking & monitoring communications

4.90/5

Read Reviews (58)

sending & publishing communications

4.90/5

Read Reviews (54)

57+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3906 insights from peers and experts to help you assess how these Vanillasoft Inside Sales CRM use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ria Latif

Direct Marketing Co-Ordinator

King's College London

VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. Testimonial By Ria Latif

Ryan S Pereus

CEO & Founder

Superhuman Prospecting

Vanillasoft’s reporting has made it much easier for remote management. The custom and “pop out” dashboards allow us to dedicate a monitor to realtime performance. Testimonial By Ryan S Pereus

Carrie Griffin

VP of Business Development

The Salt Group

VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin
CUSTOMERS TESTIMONIALS

Ria Latif

Direct Marketing Co-Ordinator

King's College London

VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. Testimonial By Ria Latif

Ryan S Pereus

CEO & Founder

Superhuman Prospecting

Vanillasoft’s reporting has made it much easier for remote management. The custom and “pop out” dashboards allow us to dedicate a monitor to realtime performance. Testimonial By Ryan S Pereus

Carrie Griffin

VP of Business Development

The Salt Group

VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin

Case Studies

COMPANY CASE STUDIES
Case Study Cogent Analytics

Cogent wanted to move away from a manual reporting system to one where call performance could be collected from a self-contained system.

Read More
Case Study The SALT Group

The SALT Group was looking for a solution to increase productivity and help reduce personnel turnover.

Read More
Case Study One of a Kind Sales

200% Increase in Sales Activity Drives Best-in-Class Client Experience.

Read More

Based on peer insights

Cuspera recommends Vanillasoft Inside Sales CRM for

Use Cases Engagement Management , Call Recording , Communication Management
Medium Phone Calls, E-Mail
Features Recording, Personalization, Templates
Business Priorities Increase Sales & Revenue, Acquire Customers, Improve ROI
Industries Marketing And Advertising, Management Consulting, Telecommunications

Frequently Asked Questions(FAQ)

for Vanillasoft Inside Sales CRM

What is Vanillasoft Inside Sales CRM?

VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.

What is Vanillasoft Inside Sales CRM used for?

Vanillasoft Inside Sales CRM is a Sales Engagement Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Call Recording and Communication Management .

What are the top features of Vanillasoft Inside Sales CRM?

Recording, Personalization and Templates are some of the top features of Vanillasoft Inside Sales CRM.

Who uses Vanillasoft Inside Sales CRM?

Vanillasoft Inside Sales CRM is used by Marketing And Advertising, Management Consulting and Telecommunications among other industries.

What are Vanillasoft Inside Sales CRM alternatives?

Velocify, Revenue.Io, ClickPoint Software and Dialshree are popular alternatives for Vanillasoft Inside Sales CRM.

Where is Vanillasoft Inside Sales CRM located?

Vanillasoft Inside Sales CRM is headquartered at 4965 Preston Park Blvd., Suite 850 Plano, TX 75093.

Popular Business Setting

for Vanillasoft Inside Sales CRM

Top Industries

  • Marketing and Advertising
  • Management Consulting
  • Telecommunications

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Vanillasoft Inside Sales CRM to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Vanillasoft Inside Sales CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.35/5

Read Reviews (232)
Personalization

4.12/5

Read Reviews (78)
Templates

4.67/5

Read Reviews (74)
Dashboard

4.55/5

Read Reviews (55)
Live monitoring

4.87/5

Read Reviews (37)
FEATURES RATINGS AND REVIEWS
Recording

4.35/5

Read Reviews (232)
Personalization

4.12/5

Read Reviews (78)
Templates

4.67/5

Read Reviews (74)
Dashboard

4.55/5

Read Reviews (55)
Live monitoring

4.87/5

Read Reviews (37)

IT and Other Capabilities

for Vanillasoft Inside Sales CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.34/5

Read Reviews (346)
Data Import

4.08/5

Read Reviews (527)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.34/5

Read Reviews (346)
Data Import

4.08/5

Read Reviews (527)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.71/5

Read Reviews (112)
Phone Support

4.57/5

Read Reviews (94)
Chat Support

4.22/5

Read Reviews (27)
24/7 Support

4.04/5

Read Reviews (362)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.71/5

Read Reviews (112)
Phone Support

4.57/5

Read Reviews (94)
Chat Support

4.22/5

Read Reviews (27)
24/7 Support

4.04/5

Read Reviews (362)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (4)
Analytics

4.66/5

Read Reviews (87)
Custom Reports

4.12/5

Read Reviews (388)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (4)
Analytics

4.66/5

Read Reviews (87)
Custom Reports

4.12/5

Read Reviews (388)

Software Failure Risk Guidance

?

for Vanillasoft Inside Sales CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Vanillasoft Inside Sales CRM

Vendor Profile Details

Company Name

Vanillasoft

Company Website

https://vanillasoft.com/

Year Founded

2005

HQ Location

4965 Preston Park Blvd., Suite 850 Plano, TX 75093

Employees

11-50

Social

Financials

PRIVATE