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Vanillasoft Inside Sales CRM

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(29069 Reviews, Testimonials & Expert Opinions)
(29069 Reviews, Testimonials & Expert Opinions)

Sales Engagement Software for Inside Sales

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About Vanillasoft Inside Sales CRM

VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.

It uses a queue-based sorting system that also provides lead generation and nurturing tools, helping users to manage sales in the pipeline and secure new business.

It offers integrated applications to manage lead tracking, lead routing, auto dialling, email marketing, appointment setting and call recordings to effectively engage, qualify and close the sales deals, achieving increased productivity in the process.

Evaluating Vanillasoft Inside Sales CRM for your Sales Engagement need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 29069 insights from peers and experts who used Vanillasoft Inside Sales CRM to help you determine how well it fits your Sales Engagement needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Vanillasoft Inside Sales CRM solves your Sales Engagement needs.

Customer Testimonials

Carrie Griffin

VP of Business Development

The Salt Group

Carrie Griffin

VP of Business Development

The Salt Group

VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can.

David Kreiger

President

SalesRoads

David Kreiger

President

SalesRoads

VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales.

Ria Latif

Direct Marketing Co-Ordinator

King's College London

Ria Latif

Direct Marketing Co-Ordinator

King's College London

VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call.

Case Studies

Case Study Drs. Orders & More

We decided on VanillaSoft because we loved how user friendly and simple the interface is to use. On top of that, we increased dials and efficiency.

Read Story →

We decided on VanillaSoft because we loved how user friendly and simple the interface is to use. On top of that, we increased dials and efficiency.

Read Story →

Case Study Colt Powertrain

Colt Powertrain was looking for a solution to help streamline their sales process and simply their work-flow.

Read Story →

Colt Powertrain was looking for a solution to help streamline their sales process and simply their work-flow.

Read Story →

Case Study King’s College London

From Good to Great – How VanillaSoft Ensured Student Callers Are Always Connecting with the Best Available Prospects.

Read Story →

From Good to Great – How VanillaSoft Ensured Student Callers Are Always Connecting with the Best Available Prospects.

Read Story →

Peer and Expert Opinions
for Vanillasoft Inside Sales CRM

Goals

Increase sales & revenue and Acquire customers are the most popular goals peers achieved using Vanillasoft Inside Sales CRM .

Other goals:

  • Scale best practices
  • Improve ROI
  • Build brand awareness
  • Enhance customer relationships
  • Establish thought leadership
  • Improve digital and social presence
  • Enter new markets internationally or locally
  • Improve efficiency
  • Grow market share
  • Improve internal communications
  • Launch new products
  • Improve brand engagement
  • Increase customer life time value
  • Improve stakeholder relations
  • Manage risk
  • Improve consistency
  • Increase average basket value
  • Shorten ramp up time
See all goals See less goals

Channels

It is the best suited for phone calls, e-mail, social media, channels.

Other channels:

  • text SMS
  • user generated content
  • blogs
  • offline
  • video
  • website
  • LinkedIn
  • promotions
  • trade shows
  • games
  • chat
  • causes and charity
  • point of sale
  • Facebook
  • omnichannel
  • print media
  • magazine
  • on premises
  • mobile
  • Twitter
  • Slack
  • support groups
  • mass media
  • events
  • movies
  • mobile app
  • newsletter
  • out of home
  • billboards
  • television
  • radio
  • review sites
  • Amazon
  • Instagram
See all channels See less channels

Processes

Peers recommend engagement management, telemarketing, communication management, as the business processes that they have been most satisfied while using Vanillasoft Inside Sales CRM .

Read Peer and Expert Experience for Business Use Cases

Engagement management

Engaging and following up

Engaging with scheduling & cadence With E mail and Phone calls

Telemarketing With Phone calls

Communication management With E mail and Phone calls

Sending & publishing communications With E mail and Phone calls

Tracking & monitoring communications With Phone calls and E mail

Sales call management With Phone calls

Call recording With Phone calls

Objection handling

Meeting management With Phone calls and E mail

Call analytics With Phone calls

Lead management With Phone calls

Account management With Social media and User generated content and Blogs

Helpdesk management With Phone calls

Contact list management With Phone calls and E mail

Contacts history With Phone calls and E mail and Text sms

Creating contact list

Tracking contacts With E mail

Generation of new leads With Phone calls

Training & onboarding With Phone calls

Social media management With Social media and Phone calls and E mail

Engaging on social media With Social media and Phone calls and E mail

Scheduling post to social media With Social media and E mail and Phone calls

Social media analytics With Phone calls

Monitoring social media With E mail and Social media and Phone calls

Managing social media account With Social media and Phone calls

Sales document management With E mail

Proposal & quote management

Contract management

Digital signature With E mail

Document sharing With E mail and Phone calls

Lead routing With Phone calls

Lead engagement

Content management

Content curation

Content sharing With Phone calls and E mail and Social media

Content publishing With Promotions and Social media and Linkedin

Workflow management With Phone calls and E mail

Lead tracking With Phone calls

Conversion management

Advertisement With Social media

Drip marketing With E mail and Phone calls

Campaign management

Campaign analytics

Campaign monitoring With Phone calls

Product marketing

Trade show marketing With Offline and Trade shows and E mail

Lead nurturing With E mail and Phone calls

Lead qualification With E mail and Phone calls

Lead qualification: technographic With E mail and Phone calls

Lead qualification: demographic With E mail and Phone calls

Lead qualification: behavioural With Website

Competitive intelligence With Phone calls

Collaboration With Video

Capturing leads With Phone calls and E mail

Customer case management With Phone calls

Business development

Inbound marketing With Phone calls

Playbook creation With Phone calls

Talk track creation With Phone calls

Lead analytics With Chat and Text sms and Phone calls

Relationship management

Customer feedback management With E mail

Market research

Channel marketing With E mail and Phone calls

Personalized marketing With Phone calls

Rating and review management With Phone calls and User generated content and Blogs

Lead scoring With Phone calls and E mail

Products & pricelist management

Forecasting

Lifetime value management With Phone calls

Motivation management

Sales quota management

Sales review & feedback With Phone calls

Advocacy management With User generated content and Blogs and Social media

Offer management With Phone calls

Digital marketing With Social media and Phone calls and Video

Calendar management With User generated content and Blogs

Performance management With Social media and Phone calls

Cause marketing With Offline and Causes and charity and User generated content and Blogs

Outbound marketing With Phone calls and Social media

Courses & assessment

Social media marketing With Social media and Phone calls

Loyalty management With Phone calls

Identify target customers With Phone calls

International marketing With User generated content and Blogs

Direct marketing With Phone calls

Segmentation and targeting With Website

Btl marketing With Phone calls

Pipeline management With Phone calls

Trust management

Upselling With Games

Follower management

Funnel analysis

Viral marketing With Social media and Linkedin and Offline and Causes and charity

Referral management

Relationship marketing With Chat

Buyer engagement

Community building With Phone calls

Knowledge management With User generated content and Blogs and Phone calls and Video

Cross selling With Offline and Movies

Reputation management With Phone calls

Influencer marketing With Social media

See allless Activities

Popular Business Setting
for Vanillasoft Inside Sales CRM

Top Industries

  • Marketing and Advertising
  • Education
  • Insurance

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Vanillasoft Inside Sales CRM to Increase sales & revenue and Acquire customers

Verify if it works for you

Peer and Expert Opinion on Features
for Vanillasoft Inside Sales CRM

  • Low
  • Medium
  • High

Personalization

Recording

Templates

Dashboard

Alerts: popups & Notifications

IT and Other Capabilities
for Vanillasoft Inside Sales CRM

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Email Support

Phone Support

Chat Support

24/7 Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Vanillasoft Inside Sales CRM

Vendor Profile Details

Company Name Vanillasoft
Year Founded 2005
HQ Location 4965 Preston Park Blvd., Suite 850 Plano, TX 75093
Employees 11-50
Social
Financials Private