Vanillasoft Inside Sales CRM Overview

VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.

It uses a queue-based sorting system that also provides lead generation and nurturing tools, helping users to manage sales in the pipeline and secure new business.

It offers integrated applications to manage lead tracking, lead routing, auto dialling, email marketing, appointment setting and call recordings to effectively engage, qualify and close the sales deals, achieving increased productivity in the process.

Cuspera Reviews

20 buyers and buying teams have used Cuspera to assess how well Vanillasoft Inside Sales CRM solved their Sales Engagement needs. Cuspera uses 3746 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Vanillasoft Inside Sales CRM.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Call Recording , Communication Management , as the business use cases that they have been most satisfied while using Vanillasoft Inside Sales CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.66/5

Read Reviews (200)

"...Cirrus Insight Cirrus Insight is an intelligent sales engagement platform built for Salesforce CRM users...." Best Sales Engagement Platforms To Maximize Your Conversions
engaging and following up

4.65/5

Read Reviews (164)

engaging with scheduling & cadence

4.71/5

Read Reviews (32)

Call Recording with Phone Calls and E-Mail

4.64/5

Read Reviews (186)

"...Management also has the ability to monitor live calls and record calls allowing for immediate feedback when needed and is a valuable coaching tool to help representatives improve their sales technique. ..." Case Study Colt Powertrain
Communication Management with Phone Calls and E-Mail

4.90/5

Read Reviews (132)

"...There is alot of flexibility within the vanillasoft platform, from using there built in emailing and text messaging to managing sales reps phone extensions...." Peer review by Anonymous Reviewer, Financial Services
tracking & monitoring communications

4.94/5

Read Reviews (58)

sending & publishing communications

4.75/5

Read Reviews (54)

PEER EXPERIENCES
Engagement Management

4.66/5

Read Reviews (200)

"...Cirrus Insight Cirrus Insight is an intelligent sales engagement platform built for Salesforce CRM users...." Best Sales Engagement Platforms To Maximize Your Conversions
engaging and following up

4.66/5

Read Reviews (164)

engaging with scheduling & cadence

4.66/5

Read Reviews (32)

Call Recording with Phone Calls and E-Mail

4.64/5

Read Reviews (186)

"...Management also has the ability to monitor live calls and record calls allowing for immediate feedback when needed and is a valuable coaching tool to help representatives improve their sales technique. ..." Case Study Colt Powertrain
Communication Management with Phone Calls and E-Mail

4.90/5

Read Reviews (132)

"...There is alot of flexibility within the vanillasoft platform, from using there built in emailing and text messaging to managing sales reps phone extensions...." Peer review by Anonymous Reviewer, Financial Services
tracking & monitoring communications

4.90/5

Read Reviews (58)

sending & publishing communications

4.90/5

Read Reviews (54)

59+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3746 insights from peers and experts to help you assess how these Vanillasoft Inside Sales CRM use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ryan S Pereus

CEO & Founder

Superhuman Prospecting

Vanillasoft’s reporting has made it much easier for remote management. The custom and “pop out” dashboards allow us to dedicate a monitor to realtime performance. Testimonial By Ryan S Pereus

David Kreiger

President

SalesRoads

VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales. Testimonial By David Kreiger

Carrie Griffin

VP of Business Development

The Salt Group

VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin
CUSTOMERS TESTIMONIALS

Ryan S Pereus

CEO & Founder

Superhuman Prospecting

Vanillasoft’s reporting has made it much easier for remote management. The custom and “pop out” dashboards allow us to dedicate a monitor to realtime performance. Testimonial By Ryan S Pereus

David Kreiger

President

SalesRoads

VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales. Testimonial By David Kreiger

Carrie Griffin

VP of Business Development

The Salt Group

VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin

Case Studies

COMPANY CASE STUDIES
Case Study Superhuman Prospecting

How a Remote Lead Generation Service 6Xed Account Growth with VanillaSoft.

Read More
Case Study Colt Powertrain

Colt Powertrain was looking for a solution to help streamline their sales process and simply their work-flow.

Read More
Case Study One of a Kind Sales

200% Increase in Sales Activity Drives Best-in-Class Client Experience.

Read More

Based on peer insights

Cuspera recommends Vanillasoft Inside Sales CRM for

Use Cases Engagement Management , Call Recording , Communication Management
Medium Phone Calls, E-Mail
Features Recording, Templates, Personalization
Business Priorities Increase Sales & Revenue, Acquire Customers, Improve ROI
Industries Marketing And Advertising, Management Consulting, Telecommunications

Popular Business Setting

for Vanillasoft Inside Sales CRM

Top Industries

  • Marketing and Advertising
  • Management Consulting
  • Telecommunications

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Vanillasoft Inside Sales CRM to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Vanillasoft Inside Sales CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.35/5

Read Reviews (234)
Templates

4.67/5

Read Reviews (74)
Personalization

4.08/5

Read Reviews (66)
Dashboard

4.55/5

Read Reviews (58)
Live monitoring

4.87/5

Read Reviews (37)
FEATURES RATINGS AND REVIEWS
Recording

4.35/5

Read Reviews (234)
Templates

4.67/5

Read Reviews (74)
Personalization

4.08/5

Read Reviews (66)
Dashboard

4.55/5

Read Reviews (58)
Live monitoring

4.87/5

Read Reviews (37)

IT and Other Capabilities

for Vanillasoft Inside Sales CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.34/5

Read Reviews (332)
Data Import

4.07/5

Read Reviews (512)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.34/5

Read Reviews (332)
Data Import

4.07/5

Read Reviews (512)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.72/5

Read Reviews (109)
Phone Support

4.60/5

Read Reviews (86)
Chat Support

4.22/5

Read Reviews (27)
24/7 Support

4.04/5

Read Reviews (357)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.72/5

Read Reviews (109)
Phone Support

4.60/5

Read Reviews (86)
Chat Support

4.22/5

Read Reviews (27)
24/7 Support

4.04/5

Read Reviews (357)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (4)
Analytics

4.66/5

Read Reviews (85)
Custom Reports

4.12/5

Read Reviews (384)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (4)
Analytics

4.66/5

Read Reviews (85)
Custom Reports

4.12/5

Read Reviews (384)

Software Failure Risk Guidance

?

for Vanillasoft Inside Sales CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Vanillasoft Inside Sales CRM

Vendor Profile Details

Company Name

Vanillasoft

Year Founded

2005

HQ Location

4965 Preston Park Blvd., Suite 850 Plano, TX 75093

Employees

11-50

Social

Financials

Private