About Vanillasoft Inside Sales CRM
VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.
It uses a queue-based sorting system that also provides lead generation and nurturing tools, helping users to manage sales in the pipeline and secure new business.
It offers integrated applications to manage lead tracking, lead routing, auto dialling, email marketing, appointment setting and call recordings to effectively engage, qualify and close the sales deals, achieving increased productivity in the process.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Vanillasoft Inside Sales CRM solves your Sales Engagement needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Vanillasoft Inside Sales CRM.
Use Cases
Peers recommend Engagement Management , Telemarketing , Sales Call Management , as the business use cases that they have been most satisfied while using Vanillasoft Inside Sales CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.38/5 ★ |
"...The interface CRM has it all - scripting, call recording, email allows the team to immediately route leads for follow up. . ...." Peer review by Verified Reviewer, Marketing and Advertising |
| engaging and following up |
4.39/5 ★ |
|
| engaging with scheduling & cadence |
4.57/5 ★ |
|
| Telemarketing with Phone Calls |
4.88/5 ★ |
"...I have been in the telemarketing industry for over 15 years and have used many different platforms...." Peer review by Manager in Customer Service |
| Sales Call Management with Phone Calls |
4.55/5 ★ |
"...Benefit is that it is easily accessible and very easy to make calls and manage every lead...." Peer review by Hemant W, Self Employed, Management Consulting |
| call recording |
4.57/5 ★ |
|
| objection handling |
4.62/5 ★ |
|
| meeting management |
4.21/5 ★ |
|
| call analytics |
4.22/5 ★ |
|
| call scoring |
3.52/5 ★ |
|
| call searching |
3.16/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.38/5 ★ |
"...The interface CRM has it all - scripting, call recording, email allows the team to immediately route leads for follow up. . ...." Peer review by Verified Reviewer, Marketing and Advertising |
|
| engaging and following up |
4.38/5 ★ |
| engaging with scheduling & cadence |
4.38/5 ★ |
| Telemarketing with Phone Calls |
4.88/5 ★ |
"...I have been in the telemarketing industry for over 15 years and have used many different platforms...." Peer review by Manager in Customer Service |
|
| Sales Call Management with Phone Calls |
4.55/5 ★ |
"...Benefit is that it is easily accessible and very easy to make calls and manage every lead...." Peer review by Hemant W, Self Employed, Management Consulting |
|
| call recording |
4.55/5 ★ |
| objection handling |
4.55/5 ★ |
| meeting management |
4.55/5 ★ |
| call analytics |
4.55/5 ★ |
| call scoring |
4.55/5 ★ |
| call searching |
4.55/5 ★ |
86+ more Business Use Cases
Our AI advisor, Wyz, harnessed 17843 insights from peers and experts to help you assess how these Vanillasoft Inside Sales CRM use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin |
|
VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales. Testimonial By David Kreiger |
|
VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. Testimonial By Ria Latif |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Carrie Griffin VP of Business Development The Salt Group |
VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin |
|
David Kreiger President SalesRoads |
VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales. Testimonial By David Kreiger |
|
Ria Latif Direct Marketing Co-Ordinator King's College London |
VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. Testimonial By Ria Latif |
Popular Business Setting
for Vanillasoft Inside Sales CRM
Top Industries
- Marketing and Advertising
- Education
- Insurance
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Vanillasoft Inside Sales CRM to Increase sales & revenue and Acquire customers
Vanillasoft Inside Sales CRM Alternatives
Peer and Expert Opinion on Features
for Vanillasoft Inside Sales CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (1452) |
| Recording | Read Reviews (586) |
| Templates | Read Reviews (165) |
| Dashboard | Read Reviews (129) |
| Alerts: popups & Notifications | Read Reviews (80) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (1452) |
| Recording | Read Reviews (586) |
| Templates | Read Reviews (165) |
| Dashboard | Read Reviews (129) |
| Alerts: popups & Notifications | Read Reviews (80) |
IT and Other Capabilities
for Vanillasoft Inside Sales CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (848) |
| Data Import | Read Reviews (1663) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (848) |
| Data Import | Read Reviews (1663) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (200) |
| Chat Support | Read Reviews (71) |
| Phone Support | Read Reviews (336) |
| 24/7 Support | Read Reviews (1385) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (200) |
| Chat Support | Read Reviews (71) |
| Phone Support | Read Reviews (336) |
| 24/7 Support | Read Reviews (1385) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (42) |
| Analytics | Read Reviews (480) |
| Custom Reports | Read Reviews (1140) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (42) |
| Analytics | Read Reviews (480) |
| Custom Reports | Read Reviews (1140) |
Failure Risk Guidance Security Report
?for Vanillasoft Inside Sales CRM
Overall Risk Meter
Top Failure Risks for Vanillasoft Inside Sales CRM
Vendor Profile Details
HQ Location
4965 Preston Park Blvd., Suite 850 Plano, TX 75093
Employees
11-50
Social
Financials
Private
