Vanillasoft Inside Sales CRM Overview
VanillaSoft streamlines inside sales processes with its sales engagement software. Leads are engaged and deals closed efficiently using VanillaSoft's CRM.
Use Cases
Customers recommend Engagement Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Vanillasoft Inside Sales CRM.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Vanillasoft Inside Sales CRM.
Vanillasoft Inside Sales CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Vanillasoft Inside Sales CRM works with different mediums / channels such as Phone Calls. and E-Mail.
Vanillasoft Inside Sales CRM's features include Recording, Personalization, Templates, etc. and Vanillasoft Inside Sales CRM support capabilities include Email Support, Phone Support, Chat Support, etc. also Vanillasoft Inside Sales CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can." - Carrie Griffin
Vanillasoft Inside Sales CRM, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Vanillasoft Inside Sales CRM
Top Industries
- Marketing and Advertising
- Management Consulting
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Vanillasoft Inside Sales CRM is popular in Marketing And Advertising, Management Consulting, and Telecommunications and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Vanillasoft Inside Sales CRM Use Cases
Why is Vanillasoft Inside Sales CRM the best choice for Engagement Management?
Why is Vanillasoft Inside Sales CRM the best choice for Call Recording?
How efficiently Does Vanillasoft Inside Sales CRM manage your Communication Management?
What makes Vanillasoft Inside Sales CRM ideal for Lead Management?
Why is Vanillasoft Inside Sales CRM the best choice for Lead Routing?
20 buyers and buying teams have used Cuspera to assess how well Vanillasoft Inside Sales CRM solved their Sales Engagement needs. Cuspera uses 3906 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin |
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VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales. Testimonial By David Kreiger |
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VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. Testimonial By Ria Latif |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Carrie Griffin VP of Business Development The Salt Group |
VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin |
![]() David Kreiger President SalesRoads |
VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales. Testimonial By David Kreiger |
![]() Ria Latif Direct Marketing Co-Ordinator King's College London |
VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. Testimonial By Ria Latif |
Case Studies
CASE STUDY The SALT Group
CASE STUDY The University of South Florida
CASE STUDY One of a Kind Sales
CASE STUDY Nationwide Telemarketing
CASE STUDY Superhuman Prospecting (Pereus Marketing)
CASE STUDY SalesRoads
Video
Creating Successful Cadences: Advice from the Experts

Frequently Asked Questions(FAQ)
for Vanillasoft Inside Sales CRM
What is Vanillasoft Inside Sales CRM?
VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.
It uses a queue-based sorting system that also provides lead generation and nurturing tools, helping users to manage sales in the pipeline and secure new business.
It offers integrated applications to manage lead tracking, lead routing, auto dialling, email marketing, appointment setting and call recordings to effectively engage, qualify and close the sales deals, achieving increased productivity in the process.
What is Vanillasoft Inside Sales CRM used for?
What are the top features of Vanillasoft Inside Sales CRM?
Who uses Vanillasoft Inside Sales CRM?
What are Vanillasoft Inside Sales CRM alternatives?
Where is Vanillasoft Inside Sales CRM located?
Vanillasoft Inside Sales CRM Competitors
Vanillasoft Inside Sales CRM Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (4) |
Analytics | Read Reviews (87) |
Custom Reports | Read Reviews (388) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (4) |
Analytics | Read Reviews (87) |
Custom Reports | Read Reviews (388) |
Vanillasoft Inside Sales CRM Integrations
Vanillasoft Inside Sales CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Vanillasoft Inside Sales CRM
Software Failure Risk Guidance
?for Vanillasoft Inside Sales CRM
Overall Risk Meter
Top Failure Risks for Vanillasoft Inside Sales CRM
VanillaSoft. News
VanillaSoft Named an Innovator in 2025 Aragon Research Globe? for Sales Enablement Platforms
VanillaSoft has been recognized as an Innovator in the 2025 Aragon Research Globe for Sales Enablement Platforms. This marks the sixth consecutive year that VanillaSoft has been featured in the report, which evaluates technology providers enhancing sales productivity. VanillaSoft's platform includes features like Intellective Routing, voice transcription, and email nurturing to boost sales engagement and success.
VanillaSoft Named an Innovator in 2025 Aragon Research Globe for Sales Enablement Platforms - GlobeNewswire
VanillaSoft has been recognized as an Innovator in the 2025 Aragon Research Globe for Sales Enablement Platforms. This marks the sixth consecutive year that VanillaSoft has been featured in the report, highlighting its ongoing commitment to enhancing sales productivity through features like Intellective Routing, voice transcription, and email nurturing.
G2 Summer 2025 Reports Recognize VanillaSoft in Several
VanillaSoft has been recognized in the G2 Summer 2025 reports across several enterprise categories, including High Performer and Easiest to Use. This recognition reflects VanillaSoft's growth in the enterprise sector and its platform's user-friendly features, as highlighted by positive customer reviews.
G2 Summer 2025 Reports Recognize VanillaSoft in Several Enterprise Categories
VanillaSoft has been recognized in G2's Summer 2025 reports as a High Performer in several enterprise categories, including Easiest to Use and Highest User Adoption. This recognition reflects VanillaSoft's focus on enterprise solutions and its positive reception among users for its user-friendly platform and effective sales engagement capabilities.
VanillaSoft. Profile
HQ Location
4965 Preston Park Blvd., Suite 850 Plano, TX 75093
Employees
11-50
Social
Financials
PRIVATE