Vanillasoft Inside Sales CRM Overview
VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.
It uses a queue-based sorting system that also provides lead generation and nurturing tools, helping users to manage sales in the pipeline and secure new business.
It offers integrated applications to manage lead tracking, lead routing, auto dialling, email marketing, appointment setting and call recordings to effectively engage, qualify and close the sales deals, achieving increased productivity in the process.
Cuspera Reviews
20 buyers and buying teams have used Cuspera to assess how well Vanillasoft Inside Sales CRM solved their Sales Engagement needs. Cuspera uses 3786 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Vanillasoft Inside Sales CRM.
Use Cases
Peers recommend Engagement Management , Call Recording , Communication Management , as the business use cases that they have been most satisfied while using Vanillasoft Inside Sales CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.65/5 ★ |
"...The interface CRM has it all - scripting, call recording, email allows the team to immediately route leads for follow up. . ...." Peer review by Verified Reviewer, Marketing and Advertising |
| engaging and following up |
4.64/5 ★ |
|
| engaging with scheduling & cadence |
4.71/5 ★ |
|
| Call Recording with Phone Calls and E-Mail |
4.64/5 ★ |
"...Provide your reps with meaningful and actionable feedback through our call recording software. ..." Effectively Nurture Sales Leads |
| Communication Management with Phone Calls and E-Mail |
4.90/5 ★ |
"...You can send emails and texts that you have prewritten with the click of a button...." Peer review by Ben B, Insurance Agent, Insurance |
| tracking & monitoring communications |
4.94/5 ★ |
|
| sending & publishing communications |
4.75/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.65/5 ★ |
"...The interface CRM has it all - scripting, call recording, email allows the team to immediately route leads for follow up. . ...." Peer review by Verified Reviewer, Marketing and Advertising |
|
| engaging and following up |
4.65/5 ★ |
| engaging with scheduling & cadence |
4.65/5 ★ |
| Call Recording with Phone Calls and E-Mail |
4.64/5 ★ |
"...Provide your reps with meaningful and actionable feedback through our call recording software. ..." Effectively Nurture Sales Leads |
|
| Communication Management with Phone Calls and E-Mail |
4.90/5 ★ |
"...You can send emails and texts that you have prewritten with the click of a button...." Peer review by Ben B, Insurance Agent, Insurance |
|
| tracking & monitoring communications |
4.90/5 ★ |
| sending & publishing communications |
4.90/5 ★ |
57+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3786 insights from peers and experts to help you assess how these Vanillasoft Inside Sales CRM use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. Testimonial By Ria Latif |
|
VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin |
|
|
Vanillasoft’s reporting has made it much easier for remote management. The custom and “pop out” dashboards allow us to dedicate a monitor to realtime performance. Testimonial By Ryan S Pereus |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ria Latif Direct Marketing Co-Ordinator King's College London |
VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call. Testimonial By Ria Latif |
|
Carrie Griffin VP of Business Development The Salt Group |
VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. Testimonial By Carrie Griffin |
|
Ryan S Pereus CEO & Founder Superhuman Prospecting |
Vanillasoft’s reporting has made it much easier for remote management. The custom and “pop out” dashboards allow us to dedicate a monitor to realtime performance. Testimonial By Ryan S Pereus |
Popular Business Setting
for Vanillasoft Inside Sales CRM
Top Industries
- Marketing and Advertising
- Management Consulting
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Vanillasoft Inside Sales CRM to Increase sales & revenue and Acquire customers
Vanillasoft Inside Sales CRM Alternatives
Peer and Expert Opinion on Features
for Vanillasoft Inside Sales CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (232) |
| Templates | Read Reviews (74) |
| Personalization | Read Reviews (67) |
| Dashboard | Read Reviews (55) |
| Live monitoring | Read Reviews (38) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (232) |
| Templates | Read Reviews (74) |
| Personalization | Read Reviews (67) |
| Dashboard | Read Reviews (55) |
| Live monitoring | Read Reviews (38) |
IT and Other Capabilities
for Vanillasoft Inside Sales CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (330) |
| Data Import | Read Reviews (514) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (330) |
| Data Import | Read Reviews (514) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (109) |
| Phone Support | Read Reviews (85) |
| Chat Support | Read Reviews (27) |
| 24/7 Support | Read Reviews (357) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (109) |
| Phone Support | Read Reviews (85) |
| Chat Support | Read Reviews (27) |
| 24/7 Support | Read Reviews (357) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (82) |
| Custom Reports | Read Reviews (384) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (82) |
| Custom Reports | Read Reviews (384) |
Software Failure Risk Guidance
?for Vanillasoft Inside Sales CRM
Overall Risk Meter
Top Failure Risks for Vanillasoft Inside Sales CRM
Vendor Profile Details
HQ Location
4965 Preston Park Blvd., Suite 850 Plano, TX 75093
Employees
11-50
Social
Financials
Private
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