cuspera logo CUSPERA

Vanillasoft Inside Sales CRM

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(5406 Reviews, Testimonials & Expert Opinions)
(5406 Reviews, Testimonials & Expert Opinions)

Sales Engagement Software for Inside Sales

Get Fit Assessment

About Vanillasoft Inside Sales CRM

VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.

It uses a queue-based sorting system that also provides lead generation and nurturing tools, helping users to manage sales in the pipeline and secure new business.

It offers integrated applications to manage lead tracking, lead routing, auto dialling, email marketing, appointment setting and call recordings to effectively engage, qualify and close the sales deals, achieving increased productivity in the process.

Evaluating Vanillasoft Inside Sales CRM for your Sales Engagement need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 5406 insights from peers and experts who used Vanillasoft Inside Sales CRM to help you determine how well it fits your Sales Engagement needs.

Reviews - Customer Testimonials

Carrie Griffin

VP of Business Development

The Salt Group

Carrie Griffin

VP of Business Development

The Salt Group

VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can.

David Kreiger

President

SalesRoads

David Kreiger

President

SalesRoads

VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales.

Ria Latif

Direct Marketing Co-Ordinator

King's College London

Ria Latif

Direct Marketing Co-Ordinator

King's College London

VanillaSoft helps to better allocate data to callers to make sure they are put in the best position in being able to build rapport and have a positive call.

Reviews - Case Studies

Case Study Drs. Orders & More

We decided on VanillaSoft because we loved how user friendly and simple the interface is to use. On top of that, we increased dials and efficiency.

Read Story →

We decided on VanillaSoft because we loved how user friendly and simple the interface is to use. On top of that, we increased dials and efficiency.

Read Story →

Case Study Colt Powertrain

Colt Powertrain was looking for a solution to help streamline their sales process and simply their work-flow.

Read Story →

Colt Powertrain was looking for a solution to help streamline their sales process and simply their work-flow.

Read Story →

Case Study King’s College London

From Good to Great – How VanillaSoft Ensured Student Callers Are Always Connecting with the Best Available Prospects.

Read Story →

From Good to Great – How VanillaSoft Ensured Student Callers Are Always Connecting with the Best Available Prospects.

Read Story →

Peer and Expert Opinions
for Vanillasoft Inside Sales CRM

Goals

Increase sales & revenue and Acquire customers are the most popular goals peers achieved using Vanillasoft Inside Sales CRM .

Other goals:

  • Improve ROI
  • Enhance customer relationships
  • Improve internal communications
  • Enter new markets internationally or locally
  • Grow market share
  • Improve efficiency
  • Build brand awareness
  • Launch new products
  • Scale best practices
  • Establish thought leadership
See all goals See less goals

Channels

It is the best suited for phone calls, e-mail, text SMS, channels.

Other channels:

  • social media
  • offline
  • website
  • point of sale
  • promotions
  • chat
  • user generated content
  • blogs
  • mobile
  • support groups
  • trade shows
  • games
  • on premises
  • video
  • mobile app
  • mass media
  • television
  • Slack
  • events
  • LinkedIn
See all channels See less channels

Processes

Peers recommend sales call management, engagement management, communication management, as the business processes that they have been most satisfied while using Vanillasoft Inside Sales CRM .

Read Peer and Expert Experience for Business Use Cases

Sales call management With Phone calls and E mail

Call recording With Phone calls and E mail

Engagement management With E mail and Phone calls

Engaging and following up With E mail and Phone calls

Engaging with scheduling & cadence With E mail and Phone calls and Text sms

Communication management With Phone calls and E mail and Text sms

Sending & publishing communications With E mail and Phone calls

Tracking & monitoring communications With Phone calls and E mail

Lead management With Phone calls and E mail

Lead routing With Phone calls and E mail

Contact list management With Phone calls and E mail

Contacts history With Phone calls and E mail and Text sms

Helpdesk management With Phone calls

Telemarketing With Phone calls

Lead tracking With Phone calls and E mail

Workflow management With Phone calls and E mail

Generation of new leads With Phone calls

Lead engagement With E mail and Phone calls

Drip marketing With E mail and Phone calls

Sales document management With E mail and Phone calls

Contract management With E mail

Proposal & quote management With E mail and Phone calls

Document sharing With E mail and Phone calls

Digital signature

Campaign management With E mail

Lead nurturing With E mail and Phone calls

Social media management With Social media and E mail

Engaging on social media With Social media and E mail

Social media analytics

Training & onboarding With Phone calls and E mail

Capturing leads With E mail and Phone calls

Lead qualification With E mail and Phone calls

Lead qualification: demographic With E mail and Phone calls

Lead qualification: technographic With E mail and Offline and Trade shows

Coaching With Phone calls and Text sms

Conversion management

Channel marketing With E mail and Phone calls

Lead analytics With Chat and Text sms and Phone calls

Content management With E mail and Phone calls

Content sharing With E mail and Phone calls

Account management With Offline

Customer case management With E mail and Text sms and Phone calls

Customer feedback management With E mail

Lead scoring With Phone calls and E mail

Relationship management With E mail and Text sms and Phone calls

Business development

Rating and review management With Phone calls

Sales review & feedback With Phone calls

Offer management

Market research With Phone calls

Competitive intelligence

Direct marketing

Relationship marketing With Chat

Pipeline management With Phone calls

Playbook creation With Phone calls

See allless Activities

Popular Business Setting
for Vanillasoft Inside Sales CRM

Top Industries

  • Marketing and Advertising
  • Education
  • Insurance

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Vanillasoft Inside Sales CRM to Increase sales & revenue and Acquire customers

Verify if it works for you

IT and Other Capabilities
for Vanillasoft Inside Sales CRM

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Email Support

Phone Support

Chat Support

24/7 Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Vanillasoft Inside Sales CRM

First 5 Reports are Free

Vendor Profile Details

Company Name Vanillasoft
Year Founded 2005
HQ Location 4965 Preston Park Blvd., Suite 850 Plano, TX 75093
Employees 11-50
Social
Financials Private