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Vanillasoft Inside Sales CRM vs GMass: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vanillasoft Inside Sales CRM vs. GMass is based on a specific set of business needs and context. The comparison uses 8474 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vanillasoft Inside Sales CRM and GMass

Vanillasoft Inside Sales CRM, GMass, Velocify, Revenue.io, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vanillasoft Inside Sales CRM covers Engagement Management, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Lead Management with Phone Calls, etc.

GMass focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

"VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales. " - David Kreiger

"Saved me HOURS of work and made sure I had the right information and didn't double email the same person! " - Faith Qi En Lo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vanillasoft Inside Sales CRM

Focus area

Vanillasoft Inside Sales CRM is better than GMass for

Software Failure Risk

  • medium

logo GMass

Focus area

Software Failure Risk

  • medium

About

Sales Engagement Software for Inside Sales

Sales engagement software providing personalized mass email service, email marketing and mail-merge services

Age

2005

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

85

60

Total Goals
(we found evidences for)

12

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

objection handling


communication management

tracking & monitoring communications

sending & publishing communications





helpdesk management


contact list management

creating contact list


generation of new leads



workflow management



campaign analytics

campaign monitoring




customer feedback management

measuring customer satisfaction


sales document management

contract management

proposal & quote management




conference call management


lead qualification

lead qualification: demographic

lead qualification: technographic


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding


conversion management




account management



business development


content management


competitive intelligence


sales review & feedback


rating and review management



follower management


opportunity management



relationship management





segmentation and targeting


relationship marketing



loyalty management

identify target customers




lifetime value management


personalized marketing


influencer marketing



outbound marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve internal communications

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Establish thought leadership

  • See 9 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Reduce bounce

  • Improve brand engagement

  • Build brand awareness

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more
  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting