ClickPoint Software Overview
This is a summary of the comprehensive capabilities and benefits of ClickPoint Software based on over 1348 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ClickPoint Software, Velocify, Kixie Integrated Voice, Channels, Dialshree, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ClickPoint Software is right for your needs? Our Cuspera AI engine can evaluate how ClickPoint Software fits your specific business needs, industry, and context. Get your personalized assessment report today.
ClickPoint Software supports business activities such as:
- Lead Management
- Helpdesk Management
- Lead Scoring
- Engagement Management
- Lead Engagement
ClickPoint Software can help you with many business goals, such as Increase Sales & Revenue, Improve ROI, Scale Best Practices, Acquire Customers, Improve Digital And Social Presence, etc. It can help manage these activities if you use Phone Calls and Text SMS for these needs. As a solution, ClickPoint Software's capabilities include Recording, Templates, Alerts: Popups & Notifications, etc.
ClickPoint Software Financial Services Vertical is its biggest customer base.
Reviews
"Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly. Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your... leads should be managed. Very simple to use and easy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance. " - Talya Lev-Mor
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ClickPoint Software solved their Sales Engagement needs. Cuspera uses 1348 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities peers achieved using ClickPoint Software.
Use Cases
Peers recommend Lead Management , Helpdesk Management , Lead Scoring , as the business use cases that they have been most satisfied while using ClickPoint Software.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Lead Management |
4.95/5 ★ |
"...Call Center Lead Management Case Study...." Case Study Direct Business Lending |
Helpdesk Management with Phone Calls and Text SMS |
4.93/5 ★ |
"...We proudly serve the following verticals: Education, Mortgage, Insurance, B2B, Online Education, Travel, Home Services, Franchise Based Companies, and Call Centers...." Peer review from ClickPoint Software |
Lead Scoring with Phone Calls |
4.91/5 ★ |
"...ClickPoint Lead Management will capture all web and phone leads, prioritize them, and then intelligently route them to the best sales- people...." Lead Management Solution Built for Sales Managers |
PEER EXPERIENCES | |
---|---|
Lead Management |
4.95/5 ★ |
"...Call Center Lead Management Case Study...." Case Study Direct Business Lending |
|
Helpdesk Management with Phone Calls and Text SMS |
4.93/5 ★ |
"...We proudly serve the following verticals: Education, Mortgage, Insurance, B2B, Online Education, Travel, Home Services, Franchise Based Companies, and Call Centers...." Peer review from ClickPoint Software |
|
Lead Scoring with Phone Calls |
4.91/5 ★ |
"...ClickPoint Lead Management will capture all web and phone leads, prioritize them, and then intelligently route them to the best sales- people...." Lead Management Solution Built for Sales Managers |
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1348 insights from peers and experts to help you assess how these ClickPoint Software use cases fit your Sales Engagement needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly. Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your leads should be managed. Very simple to use and e...asy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance. |
|
It is very easy to use and saves my team a ton of time. Lots of smart features so you don't have to worry about if it's the right time to call or how often you should call. You set the parameters and the system feeds you the leads. Leads are called quickly and it has just saved us a ton of time and... money. Being able to hire less people and make them more productive has been a huge help to our call center. |
|
Since working with ClickPoint, we have increased our digital sales by approximately 75%. Testimonial By Matt Zoller |
CUSTOMERS | TESTIMONIALS |
---|---|
Talya Lev-Mor Co-Founder / CTO ResumeTarget |
Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly. Its a fantastic system to get through leads fast and when you want to instill a very specific process of how your leads should be managed. Very simple to use and e...asy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance. |
Tony Balluff Director of Inside Sales Aptive |
It is very easy to use and saves my team a ton of time. Lots of smart features so you don't have to worry about if it's the right time to call or how often you should call. You set the parameters and the system feeds you the leads. Leads are called quickly and it has just saved us a ton of time and... money. Being able to hire less people and make them more productive has been a huge help to our call center. |
Matt Zoller Sales Director TruGreen |
Since working with ClickPoint, we have increased our digital sales by approximately 75%. Testimonial By Matt Zoller |
Case Studies
COMPANY | CASE STUDIES |
---|---|
Case Study TruGreenRead More |
|
Case Study Direct Business LendingRead More |
|
Case Study Steinway & SonsRead More |
Video
ClickPoint Lead Management Software Demonstration Video
Frequently Asked Questions(FAQ)
for ClickPoint Software
What is ClickPoint Software?
What is ClickPoint Software used for?
What are the top features of ClickPoint Software?
Who uses ClickPoint Software?
What are ClickPoint Software alternatives?
Popular Business Setting
for ClickPoint Software
Top Industries
- Financial Services
- Entertainment
- Consumer Services
Popular in
- Small Business
- Mid Market
- Enterprise
ClickPoint Software Alternatives
Peer and Expert Opinion on Features
for ClickPoint Software
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (40) |
Templates | Read Reviews (26) |
Alerts: popups & Notifications | Read Reviews (24) |
Dashboard | Read Reviews (9) |
Personalization | Read Reviews (6) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (40) |
Templates | Read Reviews (26) |
Alerts: popups & Notifications | Read Reviews (24) |
Dashboard | Read Reviews (9) |
Personalization | Read Reviews (6) |
IT and Other Capabilities
for ClickPoint Software
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (72) |
Data Import | Read Reviews (124) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (72) |
Data Import | Read Reviews (124) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Phone Support | Read Reviews (48) |
24/7 Support | Read Reviews (73) |
Email Support | Read Reviews (10) |
Chat Support | Read Reviews (8) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Phone Support | Read Reviews (48) |
24/7 Support | Read Reviews (73) |
Email Support | Read Reviews (10) |
Chat Support | Read Reviews (8) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (132) |
Analytics | Read Reviews (22) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (132) |
Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for ClickPoint Software
Overall Risk Meter
Top Failure Risks for ClickPoint Software
Vendor Profile Details
Company Name
ClickPoint Software
Company Website
https://www.clickpointsoftware.com/HQ Location
Employees
11-50
Financials
PRIVATE