Oracle Siebel Field Service Overview

Oracle-Siebel-Field-Service enhances customer service efficiency and effectiveness. Businesses benefit from streamlined operations and improved customer satisfaction.

Use Cases

Customers recommend Billing And Invoice Management, Helpdesk Management, Contract Management, as the business use cases that they have been most satisfied with while using Oracle Siebel Field Service.

Other use cases:

  • Proposal & Quote Management
  • Offer Management
  • Knowledge Management
  • Lead Management
  • Measuring Customer Satisfaction
  • Cross Selling
  • Meeting Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Oracle Siebel Field Service.

Other priorities:

See all business priorities See less business priorities

Oracle Siebel Field Service Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle Siebel Field Service works with different mediums / channels such as Mobile. Phone Calls. and Omnichannel.

Reviews

"...Better call center metrics / KPIs, but terrible customer service...." Peer review by Consultant

Oracle Siebel Field Service, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle Siebel Field Service

Top Industries

  • Computer Software
  • Information Technology and Services
  • Entertainment

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Oracle Siebel Field Service is popular in Computer Software, Information Technology And Services, and Entertainment and is widely used by Small Business, Large Enterprise, and Enterprise.

Oracle Siebel Field Service Customer wins, Customer success stories, Case studies

What solutions does Oracle Siebel Field Service provide for Billing And Invoice Management?

Oracle Siebel Field Service Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

1.62/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

1.62/5 ★

Read Reviews (3)

Oracle Siebel Field Service Integrations

Oracle Siebel Field Service integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

2.06/5 ★

Read Reviews (9)

Tonkean

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Datadog

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

idev CMS

4.07 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Oracle Siebel Field Service

Top Failure Risks for Oracle Siebel Field Service

Oracle Corporation News

Company

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Oracle supports 300 Singaporean firms in AI adoption through the Enterprise Compute Initiative (ECI). The program offers up to $250,000 in cloud credits and training, with additional support for private cloud infrastructure. Oracle's AI Customer Excellence Center will aid in developing AI capabilities across various sectors, enhancing digital transformation and competitiveness.

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Oracle and the U . S . Department of Energy Collaborate to Accelerate AI Initiatives

Oracle and the U.S. Department of Energy have formed a collaboration to advance AI and computing initiatives, focusing on the Genesis Mission. This partnership aims to enhance AI capabilities, computing infrastructure, and data architecture to boost U.S. research productivity and innovation.

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Oracle brings Database@Google Cloud services in India

Oracle has launched Oracle Database@Google Cloud in India, allowing local access to Oracle database services in the Google Cloud Mumbai region. This service supports multicloud strategies, AI, analytics, and data residency needs. It integrates with Google Cloud's AI platforms, enabling enterprises to modernize applications and migrate workloads. The offering includes Oracle Exadata Database Service, Oracle Autonomous AI Database, and Oracle Autonomous AI Lakehouse.

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Oracle says it might let customers bring their own hardware into its data centers

Oracle is considering allowing customers to bring their own hardware into its data centers, potentially reducing Oracle's capital expenses. This approach is part of exploring various business models, including leasing options with chip providers. Additionally, Oracle has expanded its Database@Google Cloud offering to new regions, including India and Canada, enhancing multicloud capabilities and AI integration.

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Oracle Corporation Profile

Company Name

Oracle Corporation

Company Website

https://www.oracle.com/index.html

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

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Financials

IPO