Oracle Siebel Field Service Overview

Oracle-Siebel-Field-Service enhances customer service efficiency and effectiveness. Businesses benefit from streamlined operations and improved customer satisfaction.

Use Cases

Customers recommend Billing And Invoice Management, Helpdesk Management, Contract Management, as the business use cases that they have been most satisfied with while using Oracle Siebel Field Service.

Other use cases:

  • Proposal & Quote Management
  • Offer Management
  • Knowledge Management
  • Lead Management
  • Measuring Customer Satisfaction
  • Cross Selling
  • Meeting Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Oracle Siebel Field Service.

Other priorities:

See all business priorities See less business priorities

Oracle Siebel Field Service Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle Siebel Field Service works with different mediums / channels such as Mobile. Phone Calls. and Omnichannel.

Reviews

"...With support for everything from call routing and asset management to onsite invoicing and mobile connectivity, it can also be easily integrated with other Oracle and third-party applications to create a comprehensive, multichannel service solution...." Peer review

Peer review evidence (same sources as the product rating summary)

"...With support for everything from call routing and asset management to onsite invoicing and mobile connectivity, i. Siebel field service is good for consultants evalutaing real time customer data...." Peer review by Consultant
"...Better call center metrics / KPIs, but terrible customer service...." Peer review by Consultant
"...Contract Management create and manage service offerings from quote to contract...." Siebel Field Service

Oracle Siebel Field Service, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle Siebel Field Service

Top Industries

  • Computer Software
  • Information Technology and Services
  • Entertainment

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Oracle Siebel Field Service is popular in Computer Software, Information Technology And Services, and Entertainment and is widely used by Small Business, Large Enterprise, and Enterprise.

Oracle Siebel Field Service Customer wins, Customer success stories, Case studies

How can Oracle Siebel Field Service enhance your Billing And Invoice Management process?

 

U.S. Department of Defense - Defense - Very Large

Oracle Secures $7 Billion Pentagon IT Modernization Agreement

Washington, D.C., USA

Oracle has secured a $7 billion, 10-year enterprise software agreement with the U.S. Department of Defense to modernize its IT infrastructure. The contract consolidates Oracle's software licenses and... support across the Pentagon, aiming to enhance interoperability, reduce cybersecurity risks, and streamline software procurement. The deal includes Oracle's cloud-based SaaS applications and AI technology, supporting mission-critical scenarios.

Read on →
 

U.S. Department of War - Defense - Very Large

Pentagon Consolidates Oracle Software Into One $6.99B, 10-Year Contract

Arlington, USA

The U.S. Department of War awarded Oracle a $6.99 billion, 10-year contract to consolidate its on-premises software across all military branches and intelligence agencies. This sole-source contract i...s expected to save $441 million and locks out competitors for a decade, providing Oracle with a stable revenue base amid its financial challenges.

Read on →
 

U.S. Department of War - Defense - Very Large

Oracle wins $7 billion Pentagon software contract

Washington D.C., USA

Oracle secured a 10-year contract worth up to $6.99 billion from the U.S. Department of War to consolidate Oracle software licenses across military branches. The deal, part of the Enterprise Software... Initiative, includes on-premises licenses, maintenance, consulting, and SaaS offerings. It aims to streamline procurement and enhance cloud and AI capabilities, generating significant taxpayer savings.

Read on →
 

Zebra Technologies - Information Technology And Services - Large

Lincolnshire, USA

Oracle Cloud SCM helped Zebra Technologies streamline its supply chain. Forecast accuracy improved by nearly 100%. The company automated 90% of orders, saving 20,000 hours yearly. Integration with tr...ansportation tools saved $2 million on a single order. Employee work-life balance improved, and IT costs dropped. Zebra now delivers products on time and plans to expand its cloud use.

Read more →
 

Twelve Labs - Information Technology And Services - Small

San Francisco, USA

Twelve Labs used Oracle Cloud Infrastructure to train advanced AI video models. The company needed powerful computing to process hours of video data. OCI provided high-performance GPU nodes and fast ...networking. This led to 5X to 10X training efficiency gains. Twelve Labs went to market faster than planned. Their models help users search large video datasets for specific moments.

Read more →
 

Nomura Research Institute (NRI) - Professional Services - Large

Tokyo, Japan

Oracle Alloy helped Nomura Research Institute (NRI) expand its cloud business and sovereign AI offerings. NRI used Oracle Alloy to meet strict financial governance and data sovereignty needs for its ...customers. The solution enabled NRI to offer over 100 Oracle Cloud Infrastructure services and financial applications. NRI improved customer satisfaction by deploying NVIDIA Hopper GPUs in a dedicated cloud. The platform supports AI initiatives and regulatory compliance for Japan’s financial sector.

Read more →

Oracle Siebel Field Service Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

1.62/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

1.62/5 ★

Read Reviews (3)

Oracle Siebel Field Service Integrations

Oracle Siebel Field Service integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

2.06/5 ★

Read Reviews (9)

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Datadog

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tonkean

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

idev CMS

4.07 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Oracle Siebel Field Service

Top Failure Risks for Oracle Siebel Field Service

Oracle Corporation News

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Quantinuum and Oracle Partner to Accelerate Hybrid Quantum Compute Adoption on Oracle Cloud Infrastructure

Oracle and Quantinuum have formed a strategic partnership to integrate Quantinuum's Helios quantum computer into Oracle Cloud Infrastructure (OCI). This collaboration aims to advance hybrid quantum-AI computing for enterprise, academic, and research applications. The partnership will enable OCI customers to access Helios for complex workloads, enhancing computing efficiency and energy use.

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Oracle Health’s AI-Powered Patient Portal Now Generally Available

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Oracle APEX AI Application Generator: Bringing AI to Enterprise App ...

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Oracle Corporation Profile

Company Name

Oracle Corporation

Company Website

https://www.oracle.com/index.html

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

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Financials

IPO