Oracle Advertising and Customer Experience (CX) Overview
Oracle Advertising and Customer Experience (CX) Software helps manage client relationships and delivers integrated apps beyond conventional CRM. It maximizes advertising performance and enhances customer interactions.
Use Cases
Customers recommend Engagement Management, Loyalty Management, Advertisement, as the business use cases that they have been most satisfied with while using Oracle Advertising and Customer Experience (CX).
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Oracle Advertising and Customer Experience (CX).
Oracle Advertising and Customer Experience (CX) Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle Advertising and Customer Experience (CX) works with different mediums / channels such as Omnichannel.
Oracle Advertising and Customer Experience (CX)'s features include Personalization, Feedback Surveys, Rewards, etc. and Oracle Advertising and Customer Experience (CX) support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Oracle Advertising and Customer Experience (CX) analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Oracle CX Cloud we were able to deliver a unique customer journey for our customers in an innovative business in the MRV" - Reinaldo Sima
Oracle Advertising and Customer Experience (CX), Preferred Patron, Tapmango, Retently, Genesys Cloud, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle Advertising and Customer Experience (CX)
Top Industries
- Hospitality
- Retail
- Consumer Electronics
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Oracle Advertising and Customer Experience (CX) is popular in Hospitality, Retail, and Consumer Electronics and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Oracle Advertising and Customer Experience (CX) Use Cases
What benefits does Oracle Advertising and Customer Experience (CX) offer for Engagement Management?
What makes Oracle Advertising and Customer Experience (CX) ideal for Loyalty Management?
How efficiently Does Oracle Advertising and Customer Experience (CX) manage your Advertisement?
What solutions does Oracle Advertising and Customer Experience (CX) provide for Campaign Management?
How can Oracle Advertising and Customer Experience (CX) enhance your Helpdesk Management process?
57+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Oracle Advertising and Customer Experience (CX) solved their Customer Experience Management needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Oracle CX Cloud we were able to deliver a unique customer journey for our customers in an innovative business in the MRV Testimonial By Reinaldo Sima |
|
Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on our GHA DISCOVERY loyalty platform. Testimonial By Matthew Lloyd |
|
The numerous features of Oracle Eloqua provide us with all the tools for running effective marketing campaigns. The opportunities are endless, and the benefits are significant. Testimonial By Nancy Wang |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Reinaldo Sima Head of Technology and Digital Transformation Luggo |
With Oracle CX Cloud we were able to deliver a unique customer journey for our customers in an innovative business in the MRV Testimonial By Reinaldo Sima |
|
Matthew Lloyd Senior Director of CRM Global Hotel Alliance |
Oracle has been a great partner. With Oracle Responsys, we were able to capture hotel guests’ data and centralize it on one platform. This empowered us to create customer journeys and send out personalized communications that increased engagement on our GHA DISCOVERY loyalty platform. Testimonial By Matthew Lloyd |
|
Nancy Wang Director, Digital Marketing Specialist Committee Sinoexpo Informa Markets |
The numerous features of Oracle Eloqua provide us with all the tools for running effective marketing campaigns. The opportunities are endless, and the benefits are significant. Testimonial By Nancy Wang |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Marketing and Advertising
|
Marketing and Advertising |
Case Study Spectrum ReachRead More |
|
Real Estate
|
Real Estate |
Case Study LuggoRead More |
Consumer Electronics
|
Consumer Electronics |
Case Study PanasonicRead More |
Frequently Asked Questions(FAQ)
for Oracle Advertising and Customer Experience (CX)
What is Oracle Advertising and Customer Experience (CX)?
Oracle Advertising and Customer Experience (CX) Software helps to establish, manage, serve, and cultivate enduring client relationships and delivers an integrated suite of apps that goes beyond conventional CRM. Creates a thorough understanding of the customers and every interaction they have, regardless of the way, the time, the place, or the person. Provides the tools for outstanding customer experiences, from client acquisition to customer retention and all in between.
It maximizes advertising performance and produces superior results through high-quality targeting data, cutting-edge contextual technology, and potent measurement tools. It increases campaign participation, customizes B2B strategy, enhances B2C channels, and gains real-time information. The CX software utilizes Oracle sales and delivers responsive selling across all touchpoints. Also, combines the strategy and execution of sales, and connects and personalizes service engagements.
What is Oracle Advertising and Customer Experience (CX) used for?
What are the top features of Oracle Advertising and Customer Experience (CX)?
Who uses Oracle Advertising and Customer Experience (CX)?
What are Oracle Advertising and Customer Experience (CX) alternatives?
Where is Oracle Advertising and Customer Experience (CX) located?
Peers used Oracle Advertising and Customer Experience (CX) for engagement management and loyalty management
Oracle Advertising and Customer Experience (CX) Competitors
Oracle Advertising and Customer Experience (CX) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (147) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (66) |
| Analytics | Read Reviews (174) |
| Custom Reports | Read Reviews (147) |
Software Failure Risk Guidance
?for Oracle Advertising and Customer Experience (CX)
Overall Risk Meter
Top Failure Risks for Oracle Advertising and Customer Experience (CX)
Oracle Corporation News
Informatica Announces Availability of MDM SaaS on Oracle Cloud Infrastructure as a Preferred Partner
Informatica has announced that its Master Data Management (MDM) SaaS and Intelligent Data Management Cloud platform will be available on Oracle Cloud Infrastructure (OCI). Informatica has also been named a preferred partner for data integration, governance, and MDM on OCI. This partnership expands data management options for Oracle Cloud customers.
OUR TELEKOM TO TRANSFORM DIGITAL EXPERIENCE WITH ORACLE
Our Telekom has selected Oracle for a digital transformation initiative to enhance customer engagement and accelerate product delivery in the Solomon Islands using Oracle Communications technology.
SONIFI Now Available on Oracle Cloud Marketplace
SONIFI is now available on the Oracle Cloud Marketplace, expanding its reach and accessibility for users.
Engineering and Construction Companies Lay the Groundwork for Growth and Innovation with Oracle Fusion Cloud Applications
Engineering and construction companies like Black & Veatch and Mortenson are using Oracle Fusion Cloud Applications to enhance productivity and efficiency by integrating finance, HR, supply chain, and customer experience data with AI capabilities.
Oracle Corporation Profile
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
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