Kobie Loyalty Cloud Overview

Kobie Loyalty Cloud designs solutions to drive customer loyalty through marketing and consumer modules. It enhances loyalty efforts by leveraging both transactional behaviors and emotional connections.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Kobie Loyalty Cloud.

Other use cases:

  • Advertisement
  • International Marketing
  • Sales Incentive Management
  • Helpdesk Management
  • Business Development
  • Direct Marketing
  • Collaboration
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Business Priorities

Enhance Customer Relationships and Grow Market Share are the most popular business priorities that customers and associates have achieved using Kobie Loyalty Cloud.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Improve Internal Communications
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Kobie Loyalty Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

Kobie Loyalty Cloud's features include Gamification, Rewards, Personalization, etc.

Reviews

"...As a product manager, I wanted the visibility across the [company] to see all of the customers relationships, and then build dashboards and portals that could help me measure engagement across theboard...." Peer review by Digital Consumer Lifestyle, Digital Consumer Lifestyle

Kobie Loyalty Cloud, smile.io, Paytronix, Preferred Patron, Extu, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kobie Loyalty Cloud

Top Industries

  • Consumer Services

Popular in

  • Large Enterprise

Kobie Loyalty Cloud is popular in Consumer Services, and is widely used by Large Enterprise,

Comprehensive Insights on Kobie Loyalty Cloud Use Cases

What makes Kobie Loyalty Cloud ideal for Loyalty Management?

Why is Kobie Loyalty Cloud the best choice for Engagement Management?

How can Kobie Loyalty Cloud optimize your Campaign Management Workflow?

How can Kobie Loyalty Cloud enhance your International Marketing process?

41+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Kobie Loyalty Cloud solved their Customer Loyalty Management needs. Cuspera uses 1233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Frequently Asked Questions(FAQ)

for Kobie Loyalty Cloud

What is Kobie Loyalty Cloud?

Kobie Loyalty Cloud is the ultimate toolset to design, manage, measure and optimize your loyalty efforts. The KLC consists of two sets of modules. Marketing modules offer the ability to create the rich, rewarding experiences that drive desired behaviors all along the customer journey. Consumer modules enable customers to interact directly with programs and brands, providing customer support and fulfillment capabilities. The Kobie Loyalty Cloud is powered not only by transactional behaviors, but also by the emotional connections and interactions between customers and brand.

What is Kobie Loyalty Cloud used for?

Kobie Loyalty Cloud is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Grow Market Share by Loyalty Management, Engagement Management and Campaign Management .

What are the top features of Kobie Loyalty Cloud?

Gamification, Rewards and Personalization are some of the top features of Kobie Loyalty Cloud.

What are Kobie Loyalty Cloud alternatives?

Smile.Io, Paytronix, Preferred Patron and Extu are popular alternatives for Kobie Loyalty Cloud.

Where is Kobie Loyalty Cloud located?

Kobie Loyalty Cloud is headquartered at Saint Petersburg, FL.
lightning

Peers used Kobie Loyalty Cloud for loyalty management and engagement management

Kobie Loyalty Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.37/5

Read Reviews (3)
Analytics

4.61/5

Read Reviews (52)
Custom Reports

4.60/5

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.37/5

Read Reviews (3)
Analytics

4.61/5

Read Reviews (52)
Custom Reports

4.60/5

Read Reviews (111)

Software Failure Risk Guidance

?

for Kobie Loyalty Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for Kobie Loyalty Cloud

Kobie Marketing News

Kobie Named As The Only Leader in The Latest Loyalty Services Report by Independent Research Firm

Kobie named the only leader in the latest loyalty services report by an independent research firm.

02/06/2024 - source

Kobie Marketing Feeds

The Heart of Loyalty: 2024 Consumer Research Report

The Hidden Consumer Motivators Behind Loyalty Program Success  The Heart of Loyalty: 2024 Consumer Research Report Reveals the Behavioral Psychology that Underpins Consumer Loyalty and What Strategies Brands Can Activate ST PETERSRBUG, FLA, June 26, 2023 —Kobie, a global leader in loyalty marketing technology and services, today released The Heart of Loyalty: 2024 Consumer Research Report, unveiling a uniquely academic approach to consumer motivations. Kobie’s research team, comprised of PhDs who specialize in the intersection of human psychology and consumer perceptions, fielded the research study with more than 4,000 consumers in industries like retail, financial services, travel, hospitality, quick serve restaurants and more. As one of the most academically rigorous reports in the field, the findings reveal key questions brands should be asking about how consumer perceive their loyalty program, and what strategies can be activated to increase member engagement and drive deeper emotional loyalty. Key learnings for brands looking to improve their loyalty program health include: 1. The lifecycle of disengagement: Understand why members disengage at different points and how to address the underlying reasons. 2. The power of choice and co-creation: Learn how to leverage optionality and co-creating the experience as a powerful motivator that shifts mindsets towards […]

The post The Heart of Loyalty: 2024 Consumer Research Report first appeared on Kobie Marketing.

25/06/2024 - source

Increasing Loyalty with Non-Transactional Earn Opportunities

In today’s competitive market, keeping consumers engaged is challenging. Traditional transactional rewards are no longer enough to foster long-term loyalty and increase customer lifetime value. With so many shopping options, brands must stay top of mind even when customers aren’t purchasing. Shifting the focus from transactions to meaningful engagement between purchases can deepen relationships, enable personalization, and boost loyalty. In the 2024 Kobie Consumer Research shows that 59% of members would enjoy gamified non-transactional earn opportunities at least once a month. Non-transactional earn opportunities refer to ways customers can earn points or rewards without making a purchase. These methods leverage various customer behaviors and interactions, encouraging engagement through alternative means. By offering NTE opportunities, brands can create a more dynamic and engaging loyalty program that keeps customers involved and invested in the brand. NTE unlocks growth opportunities in programs. Here’s how: Fostering Emotional Connections: Non-transactional earn fosters emotional connections by acknowledging members beyond their monetary value to the brand. Members feel a sense of appreciation when recognized for actions beyond purchases, leading to a stronger emotional bond. Encourages Holistic Engagement: Loyalty extends beyond transactions, encouraging members to engage with the brand on multiple levels and fostering a deeper connection beyond […]

The post Increasing Loyalty with Non-Transactional Earn Opportunities first appeared on Kobie Marketing.

24/06/2024 - source

Kobie’s Loyalty Health Monitor™

Best-in-class loyalty programs are financially viable, operationally feasible, and have compelling value propositions. Kobie looks at this view of program health through two lenses; the financial lens and the member lens, both of which are critical to creating a program valuation that Finance, Marketing, and Tech all can endorse. To achieve this holistic view of loyalty programs that captures both lenses, the Loyalty Health Monitorâ„¢ ensures viability, feasibility, and delivers better decisioning. As part of Kobie’s Leading Loyalty Services suite, the Loyalty Health Monitorâ„¢ indicates what’s driving program performance, along with a longitudinal understanding of how those indicators change over time. Unlike standard performance monitoring that comes out-of-the-box from SaaS providers, these data-driven recommendations improve performance with the backing of extensive human expertise to validate the recommendations. What Loyalty Health Monitorâ„¢does: Identifies and highlights key performance drivers from both business and consumer perspectives Tracks how performance indicators change over time for a deeper understanding Compares performance against industry category and competitors Offers actionable insights to improve performance Optimizes program facets to guide investment choices How it works: Captures Business Value through a modified financial model analysis approach​ Captures Customer Value through a survey approach​ Leverages internal benchmarks to provide an […]

The post Kobie’s Loyalty Health Monitor™ first appeared on Kobie Marketing.

05/06/2024 - source

Kobie Marketing Profile

Company Name

Kobie Marketing

Company Website

https://kobie.com/

HQ Location

Saint Petersburg, FL

Employees

251-500

Social

Financials

PRIVATE