Annex Cloud Overview

Annex Cloud's Loyalty Experience Platform offers a comprehensive suite of loyalty solutions tailored for brands aiming to enhance customer retention and lifetime value. This platform supports complex enterprises by delivering personalized and rewarding customer experiences that foster brand loyalty. It provides insights into customer motivations, enabling businesses to tailor their loyalty programs effectively. The platform is recognized for producing tangible business results, making it a preferred choice for marketers seeking to deepen customer engagement. Notably, Annex Cloud focuses exclusively on loyalty, ensuring specialized expertise in this domain.

Use Cases

Customers recommend Loyalty Management, Customer Engagement, Social And Behavioral Loyalty, as the business use cases that they have been most satisfied with while using Annex Cloud.

Other use cases:

  • Referral Management
  • Advertisement
  • Rating And Review Management
  • Sales Incentive Management
  • Campaign Management
  • Customer Success Management
  • Lead Engagement
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Business Priorities

Improve ROI and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Annex Cloud.

Other priorities:

  • Increase Customer Life Time Value
  • Drive Brand Advocacy
  • Adopt Loyalty Best Practices
  • Acquire Customers
  • Drive Sales Growth
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Enhance Customer Relationships
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Annex Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

Annex Cloud works with different mediums / channels such as Omnichannel. In-Store Loyalty. Point Of Sale etc.

Annex Cloud's features include Rewards, Dashboard, Gamification, etc. and Annex Cloud support capabilities include Email Support, Chat Support, Phone Support, etc. also Annex Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known best practices. They are friendly, responsive, and extremely deadli...ne-oriented. I wouldn't hesitate to recommend them." - Jeff Johnston

Annex Cloud, Preferred Patron, BHN Rewards, Tapmango, Zinrelo Loyalty Rewards Program, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Annex-Cloud's Social Loyalty rewards customers for social media engagement, encouraging behaviors that boost visibility and reach. Customer interactions are incentivized for better brand promotion.

Popular Business Setting

for Annex Cloud

Top Industries

  • Retail
  • Consumer Goods
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Annex Cloud is popular in Retail, Consumer Goods, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Annex Cloud Use Cases

What solutions does Annex Cloud provide for Loyalty Management?

How can Annex Cloud optimize your Customer Engagement Workflow?

How efficiently Does Annex Cloud manage your Social And Behavioral Loyalty?

What benefits does Annex Cloud offer for Referral Management?

29+ more Business Use Cases

69 buyers and buying teams have used Cuspera to assess how well Annex Cloud solved their Customer Loyalty Management needs. Cuspera uses 2617 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Annex Cloud testimonial

Jeff Johnston

Marketing Manager

Marine Depot
The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known best practices. They are friendly, responsive, and extremely deadline-oriented. I wouldn't hesitate to recommend them. Testimonial By Jeff Johnston
CUSTOMERS TESTIMONIALS
Annex Cloud testimonial

Jeff Johnston

Marketing Manager

Marine Depot
The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known best practices. They are friendly, responsive, and extremely deadline-oriented. I wouldn't hesitate to recommend them. Testimonial By Jeff Johnston

Case Studies

Marketing and Advertising

Case Study Wpromote

what we learned from during this pandemic, and what kind of proactive steps companies can take to ensure a successful future as we markets and consumer expectations begin shift once again.

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Internet

Case Study Brayola

Leading Online Lingerie Retailer Increases Average Order Value and Purchase Frequency with Integrated Loyalty and Referral Marketing Solution.

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Retail

CASE STUDY EYEWEAR RETAILER

Our relationship with Annex Cloud has truly benefited our company. We’ve always looked to their Customer Success Team and platform to help us spread our name and gain new customers, and our recent wo...rk together is no exception. Technical updates were quick and straightforward, and the team provided us with excellent advice. All in all, the outcome has been phenomenal.

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Consumer Goods

Case Study Marina Depot

The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known practices, They a...re friendly, responsive, and extremely deadline-oriented. i wouldn't hesitate to recommed them.

Read more →
Real Estate

CASE STUDY GROUP, INC

Annex Cloud has provided wonderful support for the integration, design, and marketing of Questions & Answers. Their pre-integration with Kibo and expertise allowed for a truly seamless experience. Th...e Q&A solution lets our sales team communication digitally like never before, consequently enriching our customer interactions and increasing conversions. Overall it’s been a fantastic experience.

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Internet

Case Study ECommerce Loyalty

Annex Cloud definitely pays for itself. They are able to help with customer retention, to engage customers and surprise them with new activities, new launches, new points. It has been a very fruitful... partnership and we hope to continue this for many years ahead.

Read more →

Video

Annex Cloud Customer Marketing Platform

Video Thumbnail

Frequently Asked Questions(FAQ)

for Annex Cloud

What is Annex Cloud?

Annex Cloud is a customer marketing software which provides customer loyalty, referral marketing and user generated content software solutions to help brands and retailers engage with their customers one-to-one.

It provides a customer marketing solution which are delivered online, in-store and app-based functionality for companies to engage with their customers and motivate them to choose their brand.

Key features in Annex Cloud includes: Customer Loyalty Cloud, Referral Marketing cloud and User Generated Content Cloud. Customer loyalty cloud comprises of customer loyalty, online, omni-channel, and paid membership loyalty. Referral Marketing Cloud comprises 'refer a friend', influencer marketing, and contest. User Generated Content cloud includes user generated content, visual commerce, ratings and reviews and questions & answers, which are helpful to increase conversion and enhance customer insights

What is Annex Cloud used for?

Annex Cloud is a Customer Loyalty Management Software mainly used by its customers to Improve ROI and Increase Average Basket Value by Loyalty Management, Customer Engagement and Social And Behavioral Loyalty .

What are the top features of Annex Cloud?

Rewards, Dashboard and Gamification are some of the top features of Annex Cloud.

Who uses Annex Cloud?

Annex Cloud is used by Retail, Consumer Goods and Internet among other industries.

What are Annex Cloud alternatives?

Preferred Patron, BHN Rewards, Tapmango and Zinrelo Loyalty Rewards Program are popular alternatives for Annex Cloud.

Where is Annex Cloud located?

Annex Cloud is headquartered at Playa Vista, Los Angeles.
lightning

Peers used Annex Cloud for loyalty management and customer engagement

Annex Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (96)
Custom Reports

4.47/5 ★

Read Reviews (199)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (96)
Custom Reports

4.47/5 ★

Read Reviews (199)

Software Failure Risk Guidance

?

for Annex Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for Annex Cloud

Annex Cloud, Inc. News

M&A

Edited Capital Acquires Enterprise Loyalty Platform Annex Cloud - The Wise Marketer

Edited Capital has acquired Annex Cloud, an enterprise loyalty platform provider. This acquisition positions Edited Capital to expand its offerings in customer loyalty technology and strengthens Annex Clouds market presence in enterprise loyalty solutions.

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Partnership

OneView and Annex Cloud Align to Enhance Loyalty at Every Point of Sale - PR Newswire

OneView and Annex Cloud partner to improve customer loyalty at various sales points.

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Annex Cloud, Inc. Profile

Company Name

Annex Cloud, Inc.

Company Website

https://www.annexcloud.com/

HQ Location

Playa Vista, Los Angeles

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE