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Tapmango vs Annex Cloud: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Tapmango vs. Annex Cloud is based on a specific set of business needs and context. The comparison uses 3795 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tapmango and Annex Cloud

Tapmango, Annex Cloud, smile.io, RepeatRewards, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tapmango covers Loyalty Management, Engagement Management with Mobile, Helpdesk Management with Promotions, Campaign Management, etc.

Annex Cloud focuses on Loyalty Management with Omnichannel, Customer Engagement with In-Store Loyalty, Social And Behavioral Loyalty with Social Loyalty, Referral Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tapmango

Focus area

Tapmango is better than Annex Cloud for

Software Failure Risk

  • medium

logo Annex Cloud

Focus area

Annex Cloud is better than Tapmango for

Software Failure Risk

  • low

About

Customer Loyalty and Online Ordering Platform

An Enterprise Customer Retention Solution that Accelerates Growth

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

50

Total Goals
(we found evidences for)

7

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


helpdesk management


campaign management



customer feedback management

measuring net promoter score

measuring customer satisfaction


discount management


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media

social media analytics


contact list management


training & onboarding


sales document management

contract management


rating and review management


sales incentive management


promotion management



lifetime value management


social media marketing


content management


competitive intelligence


generation of new leads


referral management



customer case management


advocacy management


subscription management


membership management


business development



segmentation and targeting




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Improve brand engagement

  • See 4 more
  • Improve ROI

  • Increase average basket value

  • Increase customer life time value

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Build brand awareness

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Enhance customer relationships

  • See 9 more

Top Channels

Channels Used

  • social media

  • omnichannel

  • offline

  • point of sale

  • e-mail

  • promotions

  • phone calls

  • website

  • user generated content

  • blogs

  • video

  • mobile

  • coupons

  • on premises

  • Facebook

  • Instagram

  • mobile app

  • See 14 more
  • social media

  • omnichannel

  • offline

  • point of sale

  • e-mail

  • promotions

  • phone calls

  • website

  • user generated content

  • blogs

  • video

  • mobile

  • coupons

  • on premises

  • Facebook

  • Instagram

  • mobile app

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting