Miva eCommerce Overview

This is a summary of the comprehensive capabilities and benefits of Miva eCommerce based on over 1796 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Miva eCommerce, Adobe Commerce, Shopify Plus, k-eCommerce, Shift4shop, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Miva eCommerce is right for your needs? Our Cuspera AI engine can evaluate how Miva eCommerce fits your specific business needs, industry, and context. Get your personalized assessment report today.

Miva eCommerce supports business activities such as:

  • Helpdesk Management
  • Order Management
  • Training & Onboarding
  • Engagement Management
  • Products & Pricelist Management

Miva eCommerce can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve Digital And Social Presence, Scale Best Practices, etc. It can help manage these activities if you use Phone Calls Promotions Website etc. for these needs. As a solution, Miva eCommerce's capabilities include Templates, Personalization, SEO, etc.

Miva eCommerce was founded in 1999. Internet Vertical is its biggest customer base.

Reviews

"...This transition could never have happened without him and the other support technicians who helped...." Peer review by Dianne Drosnes

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Miva eCommerce solved their E-Commerce Platform needs. Cuspera uses 1796 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Miva eCommerce.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Consistency
  • Improve Navigation
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Order Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Miva eCommerce.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.95/5 ★

Read Reviews (57)

"...This transition could never have happened without him and the other support technicians who helped...."
Order Management with Promotions

3.82/5 ★

Read Reviews (26)

"...Miva Merchant has redesigned their website specifically to Read More April 2014 Early adopters of the new Miva Merchant Marketplaces integration use Miva to manage listings and orders for eBay. ..." Miva, Inc Press Releases
Training & Onboarding

4.55/5 ★

Read Reviews (22)

"...Things have gradually gotten better in regard to the features included, but companies who've been on the platform for years and paid for third-party modules and specialized development work receive no benefit...."
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.95/5 ★

Read Reviews (57)

"...This transition could never have happened without him and the other support technicians who helped...." Peer review by Dianne Drosnes
Order Management with Promotions

3.82/5 ★

Read Reviews (26)

"...Miva Merchant has redesigned their website specifically to Read More April 2014 Early adopters of the new Miva Merchant Marketplaces integration use Miva to manage listings and orders for eBay. ..." Miva, Inc Press Releases
Training & Onboarding

4.55/5 ★

Read Reviews (22)

"...Things have gradually gotten better in regard to the features included, but companies who've been on the platform for years and paid for third-party modules and specialized development work receive no benefit...." Peer review by Verified User, Manager in Information Technology, Retail

44+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1796 insights from peers and experts to help you assess how these Miva eCommerce use cases fit your E-Commerce Platform needs.

Frequently Asked Questions(FAQ)

for Miva eCommerce

What is Miva eCommerce?

Miva is an Ecommerce SaaS Platform for driving sales. It helps to acquire customers and increase sales & revenue.

What is Miva eCommerce used for?

Miva eCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Order Management and Training & Onboarding .

What are the top features of Miva eCommerce?

Templates, Personalization and SEO are some of the top features of Miva eCommerce.

Who uses Miva eCommerce?

Miva eCommerce is used by Internet, Retail and Information Technology And Services among other industries.

What are Miva eCommerce alternatives?

Adobe Commerce, Shopify Plus, K-ECommerce and Shift4Shop are popular alternatives for Miva eCommerce.

Where is Miva eCommerce located?

Miva eCommerce is headquartered at 16745 West Bernardo Drive, Fourth Floor San Diego, CA 92127.

Popular Business Setting

for Miva eCommerce

Top Industries

  • Internet
  • Retail
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Miva eCommerce to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Miva eCommerce

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.51/5 ★

Read Reviews (52)
Personalization

4.41/5 ★

Read Reviews (35)
SEO

4.75/5 ★

Read Reviews (21)
Alerts: popups & Notifications

4.83/5 ★

Read Reviews (16)
Widgets

2.50/5 ★

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Templates

4.51/5 ★

Read Reviews (52)
Personalization

4.41/5 ★

Read Reviews (35)
SEO

4.75/5 ★

Read Reviews (21)
Alerts: popups & Notifications

4.83/5 ★

Read Reviews (16)
Widgets

2.50/5 ★

Read Reviews (14)

IT and Other Capabilities

for Miva eCommerce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.37/5 ★

Read Reviews (81)
Data Import

4.28/5 ★

Read Reviews (130)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.37/5 ★

Read Reviews (81)
Data Import

4.28/5 ★

Read Reviews (130)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.83/5 ★

Read Reviews (33)
Phone Support

4.81/5 ★

Read Reviews (41)
Email Support

4.76/5 ★

Read Reviews (20)
24/7 Support

4.62/5 ★

Read Reviews (402)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.83/5 ★

Read Reviews (33)
Phone Support

4.81/5 ★

Read Reviews (41)
Email Support

4.76/5 ★

Read Reviews (20)
24/7 Support

4.62/5 ★

Read Reviews (402)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.44/5 ★

Read Reviews (243)
Analytics

3.82/5 ★

Read Reviews (22)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.44/5 ★

Read Reviews (243)
Analytics

3.82/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Miva eCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Miva eCommerce

Vendor Profile Details

Company Name

Miva

Company Website

https://www.miva.com/

Year Founded

1999

HQ Location

16745 West Bernardo Drive, Fourth Floor San Diego, CA 92127

Employees

51-100

Social

Financials

M&A