Miva eCommerce Overview

Miva offers a versatile ecommerce software solution tailored for businesses with extensive product lines, such as auto parts sellers and industrial suppliers. Its secure shopping cart platform is designed to support complex business needs, providing full control over online stores without requiring coding expertise. Miva's platform is particularly adept at handling challenges that other platforms may struggle with, making it an ideal choice for B2B operations. The software's flexibility and functionality help businesses grow revenue and improve ROI, serving diverse industries like decorative films and marine distribution. Notably, Miva ensures a fast and reliable ecommerce experience, empowering independent merchants to excel online.

Use Cases

Customers recommend Helpdesk Management, Order Management, Onboarding, as the business use cases that they have been most satisfied with while using Miva eCommerce.

Other use cases:

  • Engagement Management
  • Products & Pricelist Management
  • Loyalty Management
  • Merchandising
  • Sending & Publishing Communications
  • Workflow Management
  • Buyer Engagement
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Miva eCommerce.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Consistency
  • Improve Navigation
  • Improve Stakeholder Relations
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Miva eCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

Miva eCommerce works with different mediums / channels such as Phone Calls. Promotions. Website etc.

Miva eCommerce's features include Templates, Personalization, SEO, etc. and Miva eCommerce support capabilities include Chat Support, Phone Support, Email Support, etc. also Miva eCommerce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Super helpful just calling in to reset password..." Peer review by Carm Gemberling

Miva eCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Miva-ecommerce platform offers feature-rich, future-ready software to enhance business sales. Designed to evolve businesses to the next level.

Popular Business Setting

for Miva eCommerce

Top Industries

  • Internet
  • Retail
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Miva eCommerce is popular in Internet, Retail, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Miva eCommerce Use Cases

How can Miva eCommerce enhance your Helpdesk Management process?

What benefits does Miva eCommerce offer for Order Management?

Why is Miva eCommerce the best choice for Onboarding?

What benefits does Miva eCommerce offer for Engagement Management?

How can Miva eCommerce enhance your Products & Pricelist Management process?

44+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Miva eCommerce solved their E-Commerce Platform needs. Cuspera uses 1796 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Automotive

CASE STUDY Xtreme Diesel Performance

Miva helped Xtreme Diesel Performance launch a new ecommerce site. The old site made it hard for customers to find parts and caused lost sales. The new Miva platform added a Parts Finder, 3D Product ...Visualizer, and My Garage for repeat buyers. XDP saw a 24% increase in conversion rate, 11% more revenue, and 8% more transactions. The new site is faster, easier to use, and helps XDP grow with B2B and B2C customers.

Retail

CASE STUDY Ray O'Herron Company

Miva helped Ray O'Herron Company upgrade from an outdated Magento site to a modern ecommerce platform. The new site offers custom portals for police, fire, and EMS departments, with personalized shop...ping and product segmentation. Sensitive products now require approval, improving security. The redesign improved user experience and made ecommerce a main driver of business growth. Owner Chris O'Herron praised Miva for supporting their evolution and growth.

Retail

CASE STUDY OSU Beaver Store

Miva helped OSU Beaver Store take control of their online promotions. Before Miva, they struggled to launch promotions quickly and had to rely on third-party developers. With Miva, they can now run p...romotions in-house, matching their in-store offers online. This change saved them time, labor, and money. Their online business grew by 16% year-over-year, and they gained five points of margin.

Apparel & Fashion

CASE STUDY Oliver + S

Miva helped Oliver + S, a children's fashion design company, shift from B2B to B2C sales. The company needed a flexible ecommerce platform to handle rapid online growth and changing business needs. M...iva enabled responsive design, seamless integration, and support for both retail and wholesale customers. Online sales grew from zero to $250,000 per year after switching to Miva. The platform gave Oliver + S the tools to expand and improve their customer experience.

Retail

CASE STUDY The Paper Store

Miva helped The Paper Store, a specialty gift retailer with 90 stores, move from a mix of clunky ecommerce tools to a single, flexible platform. The new solution let them run promotions online, autom...ate product imports, and create custom landing pages without coding. After switching to Miva, The Paper Store saw a 9% increase in conversion rate, 17% more transactions, and 37% higher revenue. Session duration went up by 8.5%. The team now works faster and can match in-store experiences online.

Retail

CASE STUDY Rally House

Miva helped Rally House upgrade to a faster, more scalable ecommerce platform. Rally House needed to handle a huge inventory, time-sensitive promotions, and fast site speed. Miva provided a flexible ...platform, custom NetSuite integration, and expert support. The new solution improved site speed and data management. Rally House saw a 123% increase in monthly revenue, a 17% boost in conversion rate, and 59% more transactions.

Video

Miva Getting Started - Marketing

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Frequently Asked Questions(FAQ)

for Miva eCommerce

What is Miva eCommerce?

Miva is an Ecommerce SaaS Platform for driving sales. It helps to acquire customers and increase sales & revenue.

Miva supports the critical marketing integrations like shipping and warehouse integration, direct ERP, OMS & WMS integrations, tax calculation and inventory management. Its native functionality simplifies and streamlines all the processes and manages pricing, promotion, and payment options in an easy-to-use interface.

Its uptime and robust functionality, integrating with the critical management systems, converting and retain loyal eCommerce buyers, manage all online sales with a single Miva site, assists to build e-commerce stores which the business deserves.

What is Miva eCommerce used for?

Miva eCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Order Management and Onboarding .

What are the top features of Miva eCommerce?

Templates, Personalization and SEO are some of the top features of Miva eCommerce.

Who uses Miva eCommerce?

Miva eCommerce is used by Internet, Retail and Information Technology And Services among other industries.

What are Miva eCommerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Miva eCommerce.

Where is Miva eCommerce located?

Miva eCommerce is headquartered at 16745 West Bernardo Drive, Fourth Floor San Diego, CA 92127.
lightning

Peers used Miva eCommerce for helpdesk management and order management

Miva eCommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.44/5 ★

Read Reviews (243)
Analytics

3.82/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.44/5 ★

Read Reviews (243)
Analytics

3.82/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Miva eCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Miva eCommerce

Miva, Inc. News

Product

Miva 10.12 Expands Ecommerce Platform with AI Search Infrastructure and No-Code Tools

Miva released version 10.12 of its ecommerce platform, adding an AI-powered search infrastructure and new no-code tools. The update enables merchants to deliver smarter, faster product discovery and simplifies site customization without coding. These enhancements target improved conversion rates and operational efficiency for online retailers using the Miva platform.

Executive

Miva Welcomes Rob Stanley as Senior Director of Growth Marketing

Miva has appointed Rob Stanley as the Senior Director of Growth Marketing.

Miva, Inc. Profile

Company Name

Miva, Inc.

Company Website

https://www.miva.com/

Year Founded

1999

HQ Location

16745 West Bernardo Drive, Fourth Floor San Diego, CA 92127

Employees

51-100

Social

Financials

M&A