Overview: Miva eCommerce and ShippingEasy as E-Commerce Platform Category solutions.

Miva eCommerce is best for large enterprises in internet and retail, offering robust support and integration. ShippingEasy appeals to retailers and consumer goods businesses, providing strong communication capabilities and extensive 24/7 support.

Miva eCommerce: Miva-ecommerce platform offers feature-rich, future-ready software to enhance business sales. Designed to evolve businesses to the next level.

ShippingEasy: ShippingEasy is an intuitive shipping automation platform providing discounted USPS and UPS rates. It offers award-winning support for online shipping needs.

Miva eCommerce and ShippingEasy: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Miva eCommerce facilitates helpdesk management, order management, and engagement management. Miva eCommerce supports primary e-commerce activities like products and pricelist management, loyalty, and merchandising. It suits businesses aiming to streamline their operational processes. read more →

ShippingEasy supports helpdesk, communication, and engagement management as well as workflow management. ShippingEasy is adept at campaign and contact list management, highly suitable for businesses focusing on communication and forecasting. read more →

Business Goals

Miva eCommerce is aimed at acquiring customers and increasing sales. It also focuses on enhancing customer relationships. Miva eCommerce aligns with businesses that want to improve their digital and social presence. read more →

ShippingEasy helps to enhance customer relationships and increase sales and revenue. It supports businesses in acquiring customers and improving ROI. ShippingEasy is tailored for sustaining customer lifetime value. read more →

Core Features

Key features of Miva eCommerce include security, privacy, and analytics. It offers custom reports and data integration. Miva eCommerce facilitates ease of migration and also includes some AI capabilities. read more →

ShippingEasy's standout features are data import and export with integration options. It emphasizes analytics and custom reports. ShippingEasy provides AI functionalities to help businesses streamline operations. read more →

Vendor Support

Miva eCommerce offers extensive 24/7 support, training, and onboarding. It provides chat, phone, and email support. Miva eCommerce facilitates a comprehensive support system tailored for larger operations. read more →

ShippingEasy features a strong 24/7 support system including chat and phone support. It is supported with email assistance. ShippingEasy's vendor support is preferred by businesses needing reliable communication channels. read more →

Segments and Industries

Miva eCommerce serves large enterprises and the internet sector. Its users include retail and IT services. Miva eCommerce is popular among companies requiring robust e-commerce solutions. read more →

ShippingEasy is prominent among large enterprises in retail and consumer goods. It is also popular in the apparel and fashion industries. ShippingEasy appeals to companies focusing on wide-scale communication. read more →

Operational Alignment

Miva eCommerce fits well into large-scale operational workflows. It's designed for enterprises with complex e-commerce needs. Miva eCommerce supports businesses with expanding digital footprints. read more →

ShippingEasy is crafted for operations needing meticulous communication management. It integrates smoothly for businesses managing large contact lists and campaigns. ShippingEasy is well-suited for dynamic retail environments. read more →