Avalara Overview

This is a summary of the comprehensive capabilities and benefits of Avalara based on over 2353 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Avalara, Paddle subscription billing, Maxio (formerly SaaSOptics and Chargify), BillingPlatform, ChargeOver, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Avalara is right for your needs? Our Cuspera AI engine can evaluate how Avalara fits your specific business needs, industry, and context. Get your personalized assessment report today.

Avalara supports business activities such as:

  • Compliance & Governance
  • Proposal & Quote Management
  • Contract Management
  • Helpdesk Management
  • Account Management

Avalara can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Manage Risk, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Avalara's capabilities include Calculator, Personalization, Recording, etc.

Avalara Manufacturing Vertical is its biggest customer base.

Reviews

"The automation allows me to run a company that’s very lean. We focus on sales and implementation, which generate revenue. " - Olivier Peardon

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Avalara solved their Revenue Management needs. Cuspera uses 2353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Avalara.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Compliance & Governance , Proposal & Quote Management , Contract Management , as the business use cases that they have been most satisfied while using Avalara.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Compliance & Governance

4.96/5 ★

Read Reviews (110)

"...All Sales Tax compliance, maintenance and reporting is handled via Avalara, and a dedicated "in house" resource is not required...."
Proposal & Quote Management

2.59/5 ★

Read Reviews (22)

"...I don't worry about AvaTax at all because my quotes are rated with the appropriate tax rate automatically...."
Contract Management

2.89/5 ★

Read Reviews (14)

"...After you sign a contract with Avalara, you will regret it...."
PEER EXPERIENCES
Compliance & Governance

4.96/5 ★

Read Reviews (110)

"...All Sales Tax compliance, maintenance and reporting is handled via Avalara, and a dedicated "in house" resource is not required...." Peer review by Marianne Lenci, Retail
Proposal & Quote Management

2.59/5 ★

Read Reviews (22)

"...I don't worry about AvaTax at all because my quotes are rated with the appropriate tax rate automatically...." Peer review by Mike M
Contract Management

2.89/5 ★

Read Reviews (14)

"...After you sign a contract with Avalara, you will regret it...." Peer review by Anonymous Reviewer, Construction

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2353 insights from peers and experts to help you assess how these Avalara use cases fit your Revenue Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Olivier Peardon

President and CEO

Colortone Audio Visual

The automation allows me to run a company that’s very lean. We focus on sales and implementation, which generate revenue. Testimonial By Olivier Peardon

Larry Wills

Senior Vice President and Controller

fuboTV

Avalara does all the heavy lifting for us. We would have had to staff up pretty significantly and look for people with that specific expertise. Testimonial By Larry Wills

Jason Heckel

Senior Director of Tax

Zillow Group

Within a couple of hours, we had our development sandbox up and we were evaluating transactions. Testimonial By Jason Heckel
CUSTOMERS TESTIMONIALS

Olivier Peardon

President and CEO

Colortone Audio Visual

The automation allows me to run a company that’s very lean. We focus on sales and implementation, which generate revenue. Testimonial By Olivier Peardon

Larry Wills

Senior Vice President and Controller

fuboTV

Avalara does all the heavy lifting for us. We would have had to staff up pretty significantly and look for people with that specific expertise. Testimonial By Larry Wills

Jason Heckel

Senior Director of Tax

Zillow Group

Within a couple of hours, we had our development sandbox up and we were evaluating transactions. Testimonial By Jason Heckel

Case Studies

COMPANY CASE STUDIES
Case Study MCJ Supply Chain Solutions

MCJ Supply Chain Solutions chooses AvaTax from the start

Read More
Case Study Duo

Growth made easier for Duo by Avalara

Read More
Case Study Zillow Group

Zillow Group moves fast and thinks big on tax compliance

Read More

Video

Avalara AvaTax

Frequently Asked Questions(FAQ)

for Avalara

What is Avalara?

Avalara is a tax compliance software that assists companies with accurate tax compliance. Customers of Avalara manage the stringent tax obligations imposed by national, regional, and municipal tax authorities around the world by using Avalara to find faster, more accurate solutions.

What is Avalara used for?

Avalara is a Revenue Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Compliance & Governance, Proposal & Quote Management and Contract Management .

What are the top features of Avalara?

Calculator, Personalization and Recording are some of the top features of Avalara.

Who uses Avalara?

Avalara is used by Manufacturing, Information Technology And Services and Computer & Network Security among other industries.

What are Avalara alternatives?

Where is Avalara located?

Avalara is headquartered at Seattle, Washington.

Popular Business Setting

for Avalara

Top Industries

  • Manufacturing
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Avalara to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Avalara

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Calculator

4.51/5 ★

Read Reviews (322)
Personalization

2.96/5 ★

Read Reviews (24)
Recording

3.42/5 ★

Read Reviews (20)
Alerts: popups & Notifications

1.88/5 ★

Read Reviews (12)
Dashboard

4.45/5 ★

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
Calculator

4.51/5 ★

Read Reviews (322)
Personalization

2.96/5 ★

Read Reviews (24)
Recording

3.42/5 ★

Read Reviews (20)
Alerts: popups & Notifications

1.88/5 ★

Read Reviews (12)
Dashboard

4.45/5 ★

Read Reviews (12)

IT and Other Capabilities

for Avalara

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5 ★

Read Reviews (112)
Data Import

3.74/5 ★

Read Reviews (258)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5 ★

Read Reviews (112)
Data Import

3.74/5 ★

Read Reviews (258)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

2.54/5 ★

Read Reviews (365)
Chat Support

2.12/5 ★

Read Reviews (27)
Phone Support

1.79/5 ★

Read Reviews (33)
Email Support

1.58/5 ★

Read Reviews (28)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

2.54/5 ★

Read Reviews (365)
Chat Support

2.12/5 ★

Read Reviews (27)
Phone Support

1.79/5 ★

Read Reviews (33)
Email Support

1.58/5 ★

Read Reviews (28)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (2)
Custom Reports

3.96/5 ★

Read Reviews (226)
Analytics

3.43/5 ★

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (2)
Custom Reports

3.96/5 ★

Read Reviews (226)
Analytics

3.43/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for Avalara

Overall Risk Meter

Low Medium High

Top Failure Risks for Avalara

Vendor Profile Details

Company Name

Avalara

HQ Location

Seattle, Washington

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