Infor Customer Experience Suite Overview
Infor Customer Experience Suite provides a comprehensive overview of marketing and sales processes. It ensures unified visibility from order to delivery.
Use Cases
Customers recommend Engagement Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Infor Customer Experience Suite.
Business Priorities
Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Infor Customer Experience Suite.
Infor Customer Experience Suite Use-Cases and Business Priorities: Customer Satisfaction Data
Infor Customer Experience Suite works with different mediums / channels such as Omnichannel. E-Mail. and Offline.
Reviews
"...Staff very knowledge, friendly, personable, not too pushy, great follow up...." Peer review by Shy-Anne, Westcoast Wellness
Peer review evidence (same sources as the product rating summary)
"...Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts. ..." Customer Experience Suite
"...Oversee omni-channel marketing campaigns...." Customer Experience Suite
"...Additional features include a shared calendar, digital asset management, content review and approval tools, budget information, analytics and workflow management...." Peer review
Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Infor Customer Experience Suite
Top Industries
- Automotive
- Medical Practice
- Accounting
Popular in
- Enterprise
- Mid Market
- Small Business
Infor Customer Experience Suite is popular in Automotive, Medical Practice, and Accounting and is widely used by Enterprise, Mid Market, and Small Business.
Infor Customer Experience Suite Customer wins, Customer success stories, Case studies
How does Infor Customer Experience Suite facilitate Engagement Management?
How does Infor Customer Experience Suite facilitate Campaign Management?
Midwestern Wheel - Automotive Parts Distribution - Medium
Steve McEnany, Midwestern Wheel | Infor Velocity Week 2026 - YouTube
Kattsafe - Manufacturing - Medium
Infor Treats Post-Go-Live Adoption as an ERP Design Problem
ATL Technology - Medical Device Manufacturing - Medium
Industry-specific cloud ERP for electricals and electronics │ Infor
Infor Customer Experience Suite Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (8) |
Infor Customer Experience Suite Integrations
Infor Customer Experience Suite integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Infor Customer Experience Suite
Software Failure Risk Guidance
?for Infor Customer Experience Suite
Top Failure Risks for Infor Customer Experience Suite
Infor News
Infor Expands Industry AI With Shared Business Context and Built-In Agent Governance
Infor has expanded its Industry AI architecture and Velocity Suite, introducing more industry-specific AI agents, adaptive role-based views, and governance controls across enterprises. The update enhances integration with non-Infor applications and third-party tools, supporting over 350 prebuilt use cases. This development aims to address industry-specific needs and governance challenges, offering a flat annual fee for its comprehensive AI capabilities.
Infor: Singapore Firms Say Generic AI Falls Short
Infor has launched its Infor Industry AI architecture and the next version of Infor Velocity Suite, enhancing personalized adaptive user experiences and governance models. The architecture includes industry-specific AI agents, integration with non-Infor applications, and a role-aware interface, aiming to improve efficiency in procurement, supply chain, manufacturing, and sales workflows.
Infor Agentic Architecture Transforms Enterprise AI | Supply & Demand Chain Executive
Infor unveiled its next-generation agentic architecture, featuring Industry AI agents with micro-vertical expertise. The platform offers over 100 use cases through a connected technology stack, enabling personalized adaptive user experiences and enterprise-grade governance. This architecture aims to transform businesses into agentic enterprises, bridging the gap between AI promises and business results.
Infor uses industry-specific AI to address agent hallucinations - SiliconANGLE
Infor is developing industry-specific AI agents to enhance reliability in enterprise workflows across sectors like manufacturing and food and beverage. These agents are integrated with Infor's existing applications, focusing on micro-vertical configurations to address unique industry needs. The approach aims to mitigate AI hallucinations and improve task automation.
Infor Profile
HQ Location
641 Avenue of the Americas New York, NY 10011
Employees
10001+
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Financials
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