Infor Customer Experience Suite Overview

Infor Customer Experience Suite provides a comprehensive overview of marketing and sales processes. It ensures unified visibility from order to delivery.

Use Cases

Customers recommend Engagement Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Infor Customer Experience Suite.

Other use cases:

  • Lead Management
  • Content Management
  • Channel Management
  • Touchpoint Management
  • Contract Management
  • Proposal & Quote Management
  • Competitive Intelligence
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Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Infor Customer Experience Suite.

Other priorities:

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Infor Customer Experience Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Customer Experience Suite works with different mediums / channels such as Omnichannel. E-Mail. and Offline.

Reviews

"...Within the marketing automation module, users can manage leads, create email campaigns and measure both online and offline marketing campaigns...." Peer review

Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor Customer Experience Suite

Top Industries

  • Automotive
  • Medical Practice
  • Accounting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Infor Customer Experience Suite is popular in Automotive, Medical Practice, and Accounting and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Infor Customer Experience Suite Use Cases

What Are the key features of Infor Customer Experience Suite for Engagement Management?

How can Infor Customer Experience Suite enhance your Campaign Management process?

Case Studies

CASE STUDY Nutreco

Nutreco uses Infor Managed Services for their M3 Core application. The Infor team acts like an internal support team. They have built knowledge of Nutreco's implementation. Their support is appreciat...ed by Nutreco's M3 end-users.

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Hospital & Health Care

CASE STUDY Bozeman Health

Bozeman Health used Infor U for employee training. They have over 2,500 employees. The training helped them adopt new technology. It increased productivity.

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CASE STUDY Safran Aerosystems

Safran Aerosystems worked with Infor to move to a cloud-based ERP. They combined multiple ERPs into one solution. The migration was smooth and on budget. This change improved scalability and flexibil...ity. Safran is now ready for long-term success and better ROI.

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Infor Customer Experience Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (7)
Custom Reports

4.11/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (7)
Custom Reports

4.11/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Infor Customer Experience Suite

Top Failure Risks for Infor Customer Experience Suite

Infor News

Customer

Infor AI Helps Global Bakery Business to Rise - Perishable News

Zeelandia Group, a global bakery ingredients company, has deployed Infor Coleman AI to optimize product selection and pricing strategies, driving revenue growth and improved customer experience. Zeelandia began its digital transformation with Infor in 2017, implementing Infor CloudSuite Food & Beverage ERP and leveraging Infor OS for advanced AI-driven business operations.

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Product

Infor bets on micro-verticalisation, sees uptick from SAP customers

Infor is expanding its focus on micro-vertical software solutions, tailoring its cloud-based ERP and industry applications for specific sub-segments within manufacturing, distribution, and services. This strategy aims to deliver faster time-to-value and deeper industry functionality for customers in areas like food & beverage, automotive, and equipment. Infors approach leverages industry-specific cloud suites and accelerators to address unique business needs and compliance requirements.

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Product

New Infor Velocity Suite Accelerates Process Innovation with Generative AI - Longview News-Journal

Infor has launched the Infor Velocity Suite, which aims to accelerate process innovation using generative AI technology.

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Product

New Infor Velocity Suite Accelerates Process Innovation with Generative AI - AiThority

Infor has launched the Infor Velocity Suite, which uses generative AI to speed up process innovation.

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Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

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Financials

M&A