Infor Customer Experience Suite Overview
This is a summary of the comprehensive capabilities and benefits of Infor Customer Experience Suite based on over 63 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Infor Customer Experience Suite is right for your needs? Our Cuspera AI engine can evaluate how Infor Customer Experience Suite fits your specific business needs, industry, and context. Get your personalized assessment report today.
Infor Customer Experience Suite supports business activities such as:
- Engagement Management
- Campaign Management
- Workflow Management
- Lead Management
- Content Management
Infor Customer Experience Suite can help you with many business goals, such as Increase Sales & Revenue. It can help manage these activities if you use Omnichannel E-Mail and Offline for these needs.
Infor Customer Experience Suite was founded in 2002. Automotive Vertical is its biggest customer base.
Reviews
"...Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts. ..." Customer Experience Suite
Cuspera Reviews
13 buyers and buying teams have used Cuspera to assess how well Infor Customer Experience Suite solved their Sales Intelligence needs. Cuspera uses 63 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Intelligence needs.
Business Priorities
Increase Sales & Revenue is the most popular business priority peers achieved using Infor Customer Experience Suite.
Use Cases
Peers recommend Engagement Management , Campaign Management , Workflow Management , as the business use cases that they have been most satisfied while using Infor Customer Experience Suite.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management |
4.42/5 ★ |
"...Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts. ..." Customer Experience Suite |
engaging and following up |
4.24/5 ★ |
"...Staff very knowledge, friendly, personable, not too pushy, great follow up...." Peer review by Shy-Anne, Westcoast Wellness |
Campaign Management with Omnichannel, E-Mail and Offline |
4.40/5 ★ |
"...Oversee omni-channel marketing campaigns...." Customer Experience Suite |
Workflow Management |
3.88/5 ★ |
"...Additional features include a shared calendar, digital asset management, content review and approval tools, budget information, analytics and workflow management...." Peer review |
PEER EXPERIENCES | |
---|---|
Engagement Management |
4.42/5 ★ |
"...Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts. ..." Customer Experience Suite |
|
engaging and following up |
4.42/5 ★ |
Campaign Management with Omnichannel, E-Mail and Offline |
4.40/5 ★ |
"...Oversee omni-channel marketing campaigns...." Customer Experience Suite |
|
Workflow Management |
3.88/5 ★ |
"...Additional features include a shared calendar, digital asset management, content review and approval tools, budget information, analytics and workflow management...." Peer review |
Popular Business Setting
for Infor Customer Experience Suite
Top Industries
- Automotive
- Medical Practice
- Accounting
Popular in
- Enterprise
- Mid Market
- Small Business
IT and Other Capabilities
for Infor Customer Experience Suite
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (1) |
Data Import | Read Reviews (1) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
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Data Export | Read Reviews (1) |
Data Import | Read Reviews (1) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (1) |
24/7 Support | Read Reviews (8) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (1) |
24/7 Support | Read Reviews (8) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (7) |
Custom Reports | Read Reviews (8) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (7) |
Custom Reports | Read Reviews (8) |
Software Failure Risk Guidance
?for Infor Customer Experience Suite
Top Failure Risks for Infor Customer Experience Suite
Vendor Profile Details
HQ Location
641 Avenue of the Americas New York, NY 10011
Employees
10001+
Social
Financials
M&A