Infor Customer Experience Suite Overview

Infor Customer Experience Suite provides a comprehensive overview of marketing and sales processes. It ensures unified visibility from order to delivery.

Use Cases

Customers recommend Engagement Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Infor Customer Experience Suite.

Other use cases:

  • Lead Management
  • Content Management
  • Channel Management
  • Touchpoint Management
  • Contract Management
  • Proposal & Quote Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Infor Customer Experience Suite.

Infor Customer Experience Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Customer Experience Suite works with different mediums / channels such as Omnichannel. E-Mail. and Offline.

Reviews

"...The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. Categories: Customer Experience Management...." Peer review

Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor Customer Experience Suite

Top Industries

  • Automotive
  • Medical Practice
  • Accounting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Infor Customer Experience Suite is popular in Automotive, Medical Practice, and Accounting and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Infor Customer Experience Suite Use Cases

Why is Infor Customer Experience Suite the best choice for Engagement Management?

How does Infor Customer Experience Suite facilitate Campaign Management?

Case Studies

Hospital & Health Care

CASE STUDY Bozeman Health

Bozeman Health used Infor U for employee training. They have over 2,500 employees. The training helped them adopt new technology. It increased productivity.

CASE STUDY Safran Aerosystems

Safran Aerosystems worked with Infor to move to a cloud-based ERP. They combined multiple ERPs into one solution. The migration was smooth and on budget. This change improved scalability and flexibil...ity. Safran is now ready for long-term success and better ROI.

CASE STUDY Nutreco

Nutreco uses Infor Managed Services for their M3 Core application. The Infor team acts like an internal support team. They have built knowledge of Nutreco's implementation. Their support is appreciat...ed by Nutreco's M3 end-users.

Infor Customer Experience Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (7)
Custom Reports

4.11/5

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (7)
Custom Reports

4.11/5

Read Reviews (8)

Software Failure Risk Guidance

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for Infor Customer Experience Suite

Top Failure Risks for Infor Customer Experience Suite

Infor News

Product

Infor Unveils Built-for-Industry AI Agents to Revolutionize Operational Workflows - Yahoo Finance

Infor has launched Industry AI Agents, designed for specific roles in manufacturing, distribution, and service industries, to optimize workflows using AI. Built on AWS and Amazon Bedrock, these agents enhance process efficiency and provide tailored recommendations. Infor also introduced Infor Leap, a cloud migration offer, and enhanced process mining tools, aiming to improve operational resilience and decision-making.

Partnership

Atturra Appointed Infor M3 Reseller in Australia and New Zealand - iTWire

Atturra has been appointed as an Infor M3 reseller in Australia and New Zealand, enhancing its existing partnership with Infor. This appointment allows Atturra to support mid-market enterprises in various industries with Infor's ERP cloud software, offering pre- and post-sales technical expertise. The collaboration aims to broaden the partner channel and deliver greater value to supply chain and manufacturing businesses in the region.

Partnership

Zahid Group and Infor launch centre of excellence to drive industry-specific innovation

Infor and Zahid Group have launched a Centre of Excellence in Jeddah to drive digital transformation and industry-specific innovation, focusing on AI, process mining, and automation. This collaboration supports Saudi Arabia's Vision 2030 by enhancing operational efficiency and developing tailored solutions for Zahid Group's ecosystem. Infor's Velocity Suite will be utilized to deliver impactful solutions.

Partnership

Deloitte Signs New Alliance Agreement with Infor

Deloitte and Infor have expanded their alliance to the Italian market, enhancing their collaboration on Infor CloudSuite solutions. This partnership aims to offer joint customers in the Discrete Manufacturing industry improved efficiency and digital transformation capabilities through cloud-based ERP systems.

Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

Financials

M&A