Infor Customer Experience Suite Overview
Infor Customer Experience Suite provides a comprehensive overview of marketing and sales processes. It ensures unified visibility from order to delivery.
Use Cases
Customers recommend Engagement Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Infor Customer Experience Suite.
Business Priorities
Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Infor Customer Experience Suite.
Infor Customer Experience Suite Use-Cases and Business Priorities: Customer Satisfaction Data
Infor Customer Experience Suite works with different mediums / channels such as Omnichannel. E-Mail. and Offline.
Reviews
"...Within the marketing automation module, users can manage leads, create email campaigns and measure both online and offline marketing campaigns...." Peer review
Peer review evidence (same sources as the product rating summary)
"...Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts. ..." Customer Experience Suite
"...The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. Categories: Customer Experience Management...." Peer review
"...Additional features include a shared calendar, digital asset management, content review and approval tools, budget information, analytics and workflow management...." Peer review
Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Infor Customer Experience Suite
Top Industries
- Automotive
- Medical Practice
- Accounting
Popular in
- Enterprise
- Mid Market
- Small Business
Infor Customer Experience Suite is popular in Automotive, Medical Practice, and Accounting and is widely used by Enterprise, Mid Market, and Small Business.
Infor Customer Experience Suite Customer wins, Customer success stories, Case studies
Why is Infor Customer Experience Suite the best choice for Engagement Management?
What benefits does Infor Customer Experience Suite offer for Campaign Management?
Infor Customer Experience Suite Features
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- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (8) |
Infor Customer Experience Suite Integrations
Infor Customer Experience Suite integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Infor Customer Experience Suite
Software Failure Risk Guidance
?for Infor Customer Experience Suite
Top Failure Risks for Infor Customer Experience Suite
Infor News
AWS, Infor Deliver Agentic AI to Manufacturing
Infor and AWS have launched industry-specific AI agents for manufacturing, built on AWS infrastructure. These agents address manufacturing complexities, offering solutions for project management, inventory flow, and quality management. Customers can deploy custom agents using Infor's tools and Amazon's AI services. The solution is available through Infor Velocity Suite for CloudSuite customers.
Infor Named A Leader in 2026 Gartner Magic QuadrantTM for Warehouse ...
Infor has been recognized as a Leader in the 2026 Gartner Magic QuadrantTM for Warehouse Management Systems for the eighth consecutive year. Infor WMS, a cloud-based solution, enhances warehouse operations with advanced features like Pick Path Optimization, which improves efficiency by reducing travel distance and speeding up picks. This recognition underscores Infor's commitment to delivering measurable AI-driven innovations in warehousing.
Infor Named A Leader in 2026 Gartner Magic Quadrant for Warehouse Management Systems
Infor has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Warehouse Management Systems for the eighth consecutive year. Infor's cloud-based WMS solution enhances warehouse operations with features like Pick Path Optimization, which improves efficiency by reducing travel distance by up to 25% and increasing picking speed by 15%. This recognition underscores Infor's commitment to delivering measurable AI-driven innovations in warehousing.
Infor Agentic Orchestrator powers end-to-end AI workflows
Infor has enhanced its Agentic Orchestrator within the Infor Velocity Suite, enabling coordinated AI workflows across industries like manufacturing and healthcare. The April 2026 update introduces Supervisor Agent capabilities, native MCP connectivity, and real-time observability, expanding the Infor Industry AI Agent library to over 100 agents. These enhancements aim to streamline AI adoption, improve operational efficiency, and drive value through industry-specific AI solutions.
Infor Profile
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641 Avenue of the Americas New York, NY 10011
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10001+
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