Infor Customer Experience Suite Overview

Infor Customer Experience Suite provides a comprehensive overview of marketing and sales processes. It ensures unified visibility from order to delivery.

Use Cases

Customers recommend Engagement Management, Campaign Management, Workflow Management, as the business use cases that they have been most satisfied with while using Infor Customer Experience Suite.

Other use cases:

  • Lead Management
  • Content Management
  • Channel Management
  • Touchpoint Management
  • Contract Management
  • Proposal & Quote Management
  • Competitive Intelligence
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Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Infor Customer Experience Suite.

Other priorities:

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Infor Customer Experience Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Infor Customer Experience Suite works with different mediums / channels such as Omnichannel. E-Mail. and Offline.

Reviews

"...Staff very knowledge, friendly, personable, not too pushy, great follow up...." Peer review by Shy-Anne, Westcoast Wellness

Infor Customer Experience Suite, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Infor Customer Experience Suite

Top Industries

  • Automotive
  • Medical Practice
  • Accounting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Infor Customer Experience Suite is popular in Automotive, Medical Practice, and Accounting and is widely used by Enterprise, Mid Market, and Small Business.

Infor Customer Experience Suite Customer wins, Customer success stories, Case studies

How efficiently Does Infor Customer Experience Suite manage your Engagement Management?

How does Infor Customer Experience Suite address your Campaign Management Challenges?

 

Infor AI Helps Global Bakery Business to Rise - Perishable News

Zeelandia Group, a global bakery ingredients company, has deployed Infor Coleman AI to optimize product selection and pricing strategies, driving revenue growth and improved customer experience. Zeel...andia began its digital transformation with Infor in 2017, implementing Infor CloudSuite Food & Beverage ERP and leveraging Infor OS for advanced AI-driven business operations.

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Coast Hotels Taps Infor to Help Streamline Operations, Maximize Profitability and Exceed ...

Coast Hotels partners with Infor to improve operations, increase profitability, and enhance guest experiences.

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Hunterdon Health Launches Infor to Support its Cloud Journey - Newswire Today

Hunterdon Health has started using Infor to enhance its cloud services.

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Nutreco

Nutreco uses Infor Managed Services for their M3 Core application. The Infor team acts like an internal support team. They have built knowledge of Nutreco's implementation. Their support is appreciat...ed by Nutreco's M3 end-users.

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Bozeman Health - Hospital & Health Care

Bozeman Health used Infor U for employee training. They have over 2,500 employees. The training helped them adopt new technology. It increased productivity.

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Safran Aerosystems - Aerospace & Defense

Safran Aerosystems worked with Infor to move to a cloud-based ERP. They combined multiple ERPs into one solution. The migration was smooth and on budget. This change improved scalability and flexibil...ity. Safran is now ready for long-term success and better ROI.

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Infor Customer Experience Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (7)
Custom Reports

4.11/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (7)
Custom Reports

4.11/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Infor Customer Experience Suite

Top Failure Risks for Infor Customer Experience Suite

Infor News

Partnership

Infor Expands AWS Alliance To Accelerate AI-First Cloud Adoption - CIOL

Infor has expanded its alliance with AWS to enhance AI-driven cloud adoption. This collaboration aims to leverage AWS's cloud infrastructure to accelerate the deployment of AI-first solutions, benefiting industries by providing scalable and efficient cloud-based enterprise software.

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Product

Infor Unveils Built - for - Industry AI Agents to Revolutionize Operational Workflows - Software - Infor

Infor is revolutionizing enterprise operations with the launch of Built-for-Industry AI Agents! Unlike generic AI tools, these agents are ...

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Product

Infor Unveils Built-for-Industry AI Agents to Revolutionize Operational Workflows - Yahoo Finance

Infor has launched Industry AI Agents, designed for specific roles in manufacturing, distribution, and service industries, to optimize workflows using AI. Built on AWS and Amazon Bedrock, these agents enhance process efficiency and provide tailored recommendations. Infor also introduced Infor Leap, a cloud migration offer, and enhanced process mining tools, aiming to improve operational resilience and decision-making.

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Partnership

Atturra Appointed Infor M3 Reseller in Australia and New Zealand - iTWire

Atturra has been appointed as an Infor M3 reseller in Australia and New Zealand, enhancing its existing partnership with Infor. This appointment allows Atturra to support mid-market enterprises in various industries with Infor's ERP cloud software, offering pre- and post-sales technical expertise. The collaboration aims to broaden the partner channel and deliver greater value to supply chain and manufacturing businesses in the region.

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Infor Profile

Company Name

Infor

Company Website

https://www.infor.com/

Year Founded

2002

HQ Location

641 Avenue of the Americas New York, NY 10011

Employees

10001+

Social

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Financials

M&A