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Retail Case Studies and Customer Success Stories with Avalara
McCaffrey’s Food Markets - Retail - Small
Avalara MatrixMaster helped McCaffrey’s Food Markets automate sales tax management. The system updates tax rates for over 100,000 products across... multiple states. This reduced compliance risk and eliminated manual errors. McCaffrey’s now answers audits confidently and keeps up with changing tax codes. The small team saves time and focuses on more important tasks.
Lionel Racing - Retail - Small
Avalara AvaTax helped Lionel Racing manage complex sales tax compliance after new state laws increased their obligations. The company integrated... AvaTax with NetSuite to automate tax calculations for online and in-person sales. This automation reduced compliance risk and made it easy to add new states as needed. Lionel Racing improved processes, increased compliance, and saved time for strategic business growth.
ICONIC London - Retail - Small
Avalara AvaTax and Avalara Returns helped ICONIC London manage sales tax as they expanded into the U. S. The company...needed to file taxes in 28 states right away. Avalara integrated smoothly with Shopify, automating tax calculations and filings. This let ICONIC London grow fast without compliance worries. The finance team saved time and avoided manual work. Avalara enabled their direct-to-consumer expansion.
Hickory Farms - Retail - Medium
Avalara AvaTax and Exemption Certificate Management helped Hickory Farms manage complex sales tax compliance. The company faced challenges with tax... rules for food and nonfood items, and needed to support multichannel sales across 46 states. Avalara integrated with Microsoft Dynamics 365 and Salesforce Commerce Cloud Digital, automating tax calculations and exemption management. This enabled seamless system integration, supported business growth, and improved customer satisfaction. Hickory Farms now delivers new customer experiences while reducing time spent on tax compliance.
GTSE - Retail - Small
GTSE used Avalara AvaTax and Avalara Returns to manage U. S. sales tax compliance as they expanded from the UK....The company integrated Avalara with BigCommerce to automate tax calculations and reduce compliance risk. GTSE avoided administrative burdens and improved compliance processes. The setup was fast and intuitive, supporting their rapid U.S. growth. GTSE expects exponential growth in the U.S. with Avalara handling tax complexity.
Electric Motor Supply Company (EMSCO) - Retail - Small
Avalara helped Electric Motor Supply Company automate sales and use tax compliance after new economic nexus laws increased their risk. EMSCO integrated Avalara... with Microsoft Dynamics 365 to manage tax calculations, returns, and exemption certificates. The solution reduced manual costs, improved compliance, and eliminated the need for extra staff to handle returns. EMSCO now saves time and avoids compliance worries, gaining peace of mind with accurate tax management.
Dylan's Candy Bar - Retail - Small
Avalara helped Dylan's Candy Bar automate sales tax compliance across multiple states. The company eliminated the need for a full-time... tax accountant and saved over $100,000 per year in back taxes, interest, and penalties. Avalara's integration with NetSuite and POS systems streamlined tax calculations, exemption management, and returns filing. Audits decreased, and the finance team now focuses on growth instead of manual tax work. Dylan's Candy Bar can add new stores easily and manage compliance risks with confidence.
Diamondback Branding - Retail - Small
Avalara helped Diamondback Branding automate sales tax compliance as the company grew quickly. The business faced tax complexity, compliance risk,... and process inefficiency while expanding across multiple states. Avalara AvaTax and Avalara Returns integrated with Shopify Plus and Brightpearl to simplify tax calculation and filing. Diamondback Branding saved time, reduced manual work, and improved compliance. The team now feels secure knowing tax rules and rates are always up to date.
Commenco - Retail - Small
Commenco used Avalara AvaTax to automate sales tax calculations for quotes and proposals. Before AvaTax, sales reps manually calculated taxes,... leading to errors and lost revenue. With AvaTax and ConnectWise integration, tax is now applied automatically and accurately. This change increased compliance and removed costly guesswork from the quoting process. Commenco now has confidence in every quote and proposal.
Boll & Branch - Retail - Medium
Avalara helped Boll & Branch automate sales tax compliance after the Wayfair decision. The company faced complex filings in multiple... states and risked compliance issues. Avalara integrated with Shopify Plus and NetSuite to simplify tax calculations and automate returns. This reduced manual effort and eliminated compliance worries. Boll & Branch gained peace of mind and saved time on tax filings.
Berkshire Blanket & Home Co. - Retail - Medium
Avalara helped Berkshire Blanket & Home Co. automate sales tax compliance. The company faced tax complexity and risk as it... grew its ecommerce business. Avalara AvaTax, CertCapture, and Returns replaced manual processes and integrated with Shopify Plus. This improved compliance, streamlined workflows, and enabled bold growth plans. The team gained confidence and saved time by automating tax management.
Anonymous (performance-focused cycling company) - Retail - Small
Avalara Managed Tariff Code Classification helped a cycling footwear company fix misclassified inbound shipments. The company faced customs delays and... high tariffs, with duty rates jumping from 5% to 20%. Avalara's team learned the product details and assigned correct tariff codes for U.S. and Canadian imports. This reduced compliance risk, saved costs, and improved process efficiency. The company expanded to 30 countries with confidence in their customs documentation.
Yesway - Retail - Medium
Yesway used Avalara MatrixMaster to manage sales tax compliance across 150 stores in multiple states. The company faced challenges from... rapid growth, complex tax rules, and compliance risks. Avalara automated SKU taxability checks, returning updated matrices for over 50,000 SKUs within a month. Yesway now spends less time on compliance and feels confident about tax accuracy. The solution also helps with SNAP eligibility for grocery items.
Xero Shoes - Retail - Small
Xero Shoes used Avalara AvaTax and Avalara Returns to automate sales tax compliance. The company faced growing tax complexity as... it expanded online sales. Manual processes and competitor solutions caused problems and delays. Avalara integrated smoothly with WooCommerce, taking less than a week to set up. The solution reduced compliance risk and freed up the team to focus on growth. Xero Shoes now launches new products and expands internationally without worrying about sales tax.
The Vitamin Shoppe - Retail - Large
Avalara MatrixMaster helped The Vitamin Shoppe manage sales tax compliance for over 25,000 SKUs across 780 stores. The company faced... complex, changing tax rules in many states. Avalara automated taxability research, saving days of manual work. The Vitamin Shoppe improved compliance and accuracy. The team gained audit support and trusted expertise from Avalara specialists.
Threadless - Retail - Small
Threadless used Avalara to manage sales tax compliance as it grew. The company faced tax complexity and compliance risk as... it expanded beyond Illinois. Avalara automated tax calculations, filings, and cross-border duties. This let Threadless avoid hiring extra staff and focus on its core business. Avalara enabled Threadless to scale and enter new markets with confidence.
Thread Wallets - Retail - Small
Thread Wallets used Avalara to manage sales tax compliance across 45 states. The company faced challenges with tax complexity, process... inefficiency, and compliance risk as it grew and expanded sales channels. Avalara AvaTax and Avalara Returns automated tax calculations and filings, saving Thread Wallets 5 to 10 hours per month. The solution improved compliance, enabled growth, and brought peace of mind to the team. Integration with Shopify Plus and Amazon streamlined their tax processes.
Vestige Best Deals - Retail - Medium
Vestige Best Deals used Vinculum e-Retail with Avalara GST Compliance Suite to solve GST compliance and e-way bill challenges. They needed a... single platform for all ecommerce operations and better customer experience. The solution enabled bulk e-way bill generation, order management, and real-time notifications. Vestige saw a 5x increase in sales, 100% order fulfillment accuracy, and 50% better inventory turnover. Customer satisfaction and GST compliance improved significantly.
Bartlett Bearing Company - Retail - Small
Bartlett Bearing Company used Avalara AvaTax, CertCapture, and Returns to automate sales tax compliance. The company faced challenges with process... inefficiency, compliance risk, and managing exemption certificates. Integration with Iptor DC1 made tax registration, calculation, and filing easier. Automation reduced manual work and improved accuracy. The team now manages compliance confidently, even with a lean staff and multiple locations.
Manufacturing Case Studies and Customer Success Stories with Avalara
Pacon - Manufacturing - Medium
Avalara helped Pacon automate sales tax compliance as the company grew and added new states. Pacon faced tax complexity and... process inefficiency, especially after acquisitions. Avalara integrated with SAP-ECC, making it easy to manage sales tax and exemption certificates. Pacon saw faster implementation, more efficient filing, and increased compliance. The team gained peace of mind and confidence in audit readiness.
Micro Matic - Manufacturing - Medium
Avalara helped Micro Matic automate sales tax compliance. Before Avalara, audits led to penalties and manual work. With Avalara AvaTax,... Returns, and CertCapture, filing 350 returns monthly in 31 states now takes minutes, not days. Texas audits after Avalara showed zero dollars owed and 90% faster response. CertCapture lets Micro Matic manage exemption certificates and proactively notify customers, saving time and improving satisfaction.
Inovonics - Manufacturing - Small
Inovonics used Avalara to solve complex sales tax compliance issues. The company faced compliance risk and process inefficiency across 20... states. Avalara automated tax calculations, exemption certificate management, and return filing. Inovonics now spends less time on tax tasks and has greater peace of mind. The team no longer worries about missing filing deadlines or managing certificates manually.
Limbs & Things - Manufacturing - Small
Avalara helped Limbs & Things manage sales tax compliance as they expanded in the U. S. The company faced compliance...risk and process inefficiency when growing into new states. Avalara integrated with Epicor and Umbraco to automate tax calculations and exemption certificate management. This reduced manual work, eliminated paper records, and improved confidence in compliance. Limbs & Things avoided hiring extra staff and now handles audits with ease.
Haltec Corporation - Manufacturing - Medium
Haltec Corporation used Avalara AvaTax, Returns, and Exemption Certificate Management to automate sales tax compliance across 45 states. Before Avalara, Haltec... spent up to three weeks each month on manual tax returns and certificate tracking. With Avalara integrated into SYSPRO, Haltec now saves hundreds of hours annually and avoided hiring two extra full-time employees. Compliance accuracy improved, invoicing is faster, and exemption certificate management is fully automated. Haltec can now focus on growth and innovation without compliance headaches.
Firewire Surfboards - Manufacturing - Small
Firewire Surfboards used Avalara to manage complex sales tax compliance as it expanded into new markets. The company integrated Avalara... with its Acumatica ERP, automating sales tax calculations and state registrations in 30 days. This reduced manual work and let Firewire handle more sales without hiring more staff. Avalara helped Firewire manage over 100 exemption certificates and scale its DTC and wholesale business. The partnership enabled Firewire to grow confidently and plan for global expansion.
Fender Musical Instruments Corporation - Manufacturing - Large
Avalara AvaTax and Avalara Returns helped Fender automate global VAT and sales tax compliance. Fender faced tax complexity and compliance... risk after expanding direct-to-consumer sales and launching Fender Play internationally. Avalara integrated with SAP, Shopify, Stripe, and Zuora to manage tax rules across multiple countries. Automation eliminated manual monitoring, saving time and effort for Fender's small tax team. The system enabled growth without adding staff and ensured reliable, up-to-date compliance.
Elettric80 - Manufacturing - Medium
Elettric80 used Avalara AvaTax, Returns, and CertCapture to automate sales and use tax compliance. The company faced challenges with tax... complexity, company growth, and manual processes. Avalara's cloud-based solution integrated with SAP-ECC, streamlining tax rate management and exemption certificate handling. Elettric80 now adds states easily and maintains confident compliance. Manual effort is reduced and compliance risk is lower.
Atlas - Manufacturing - Large
Atlas, a Fortune 500 supplier in the sign industry, faced complex sales tax rules across 47 states. Manual updates left... their team exposed to compliance risks and inefficiencies. They chose Avalara AvaTax and Avalara Returns for automated tax calculations and seamless ERP integration. The solution increased compliance, improved process accuracy, and let staff focus on higher-value accounting work. Automation reduced errors and made tax collection much smoother for Atlas.
Aseptico - Manufacturing - Small
Aseptico faced complex sales tax compliance across 40 states. The company used Avalara AvaTax, CertCapture, and Returns to automate tax... calculations, document management, and filing. Avalara helped Aseptico address past tax liabilities, reduce audit risk, and increase compliance. The SST program let Aseptico register and remit in many states at no cost. After implementation, audit results improved and manual costs dropped.
Arlen Ness Motorcycles - Manufacturing - Small
Avalara helped Arlen Ness Motorcycles automate sales tax compliance. The company faced complex tax rules, compliance risks, and manual processes.... Avalara integrated with Shopify Plus and Sage 100, streamlining tax calculations and exemption certificate management. The solution reduced compliance risk and saved hundreds of hours on tax processing. Arlen Ness lowered registration costs and improved compliance as it expanded into more states.
R&B Wagner - Manufacturing - Small
Avalara helped R&B Wagner automate sales tax compliance. The company used Avalara AvaTax, CertCapture, and Returns to manage exemption certificates... and file returns. The exemption certificate process became up to 40% more efficient. R&B Wagner reduced manual work and avoided hiring extra staff. The team now spends less time on tax and more on business improvements.
Parsons Xtreme Golf (PXG) - Manufacturing - Medium
Avalara AvaTax helped PXG automate tax compliance and integrate with Acumatica ERP. PXG managed over 5,000 exemption certificates and handled... 100 new ones monthly. Automation eliminated manual tax tasks and reduced compliance risk. PXG saw 200% year-over-year growth and seamless order processing. The finance team saved time and improved accuracy in tax reporting.
Oxbo International - Manufacturing - Medium
Avalara AvaTax and CertCapture helped Oxbo International cut exemption certificate processing time by 40%. The company eliminated 150 hours of... sales tax work each quarter. Oxbo integrated Avalara with QAD and its ecommerce system to manage sales tax compliance. The team now spends less time on manual tax tasks and more on core business. Employee morale improved as tedious work was reduced.
Cram-A-Lot - Manufacturing - Medium
Avalara helped Cram-A-Lot automate sales tax compliance. The finance team saved three person-weeks each month by using Avalara AvaTax, CertCapture,... and Returns. Tax calculations became more accurate, and compliance improved. Audits are now faster and easier, with fewer penalties. Sales teams can quote faster without manual tax research.
Accounting Case Studies and Customer Success Stories with Avalara
indinero - Accounting - Medium
Indinero used Avalara to help clients manage complex sales tax compliance. Indinero faced challenges with tax complexity and compliance risk... across thousands of U.S. jurisdictions. Avalara's tax automation platform made it easier for indinero to refer clients for sales tax filing and compliance. This partnership improved processes, increased compliance, and enabled growth for indinero and its clients. Indinero staff now have more time to focus on other business needs.
Ignite Spot Accounting - Accounting - Small
Avalara Managed Returns for Accountants helped Ignite Spot Accounting automate sales tax compliance. The firm reduced manual work and improved... accuracy for client tax filings. Clients now feel more confident and engaged, leading to deeper relationships. Staff can manage sales tax for dozens of clients efficiently. Ignite Spot expanded proactive sales tax services to over 60 clients. The solution increased both customer and employee satisfaction.
Eide Bailly - Accounting - Large
Eide Bailly used the Avalara referral program to help clients manage sales tax complexity and compliance risk. The firm automated... tax processes for clients with many jurisdictions or high transaction volumes. Avalara’s tools improved client satisfaction and enabled Eide Bailly to offer more advisory services. Clients gained better compliance and financial planning. Eide Bailly strengthened relationships and supported client growth with Avalara’s automation.
Armanino - Accounting - Large
Armanino used Avalara 1099 & W-9 to automate 1099 preparation and filing. With just six specialists, they processed over 76,000... forms for more than 4,000 clients in 2025. Automation cut processing time in half and saved hundreds of hours. The solution helped Armanino manage changing IRS requirements and reduced compliance risk. Clients reported higher satisfaction and relief from administrative burdens.
VARC Solutions - Accounting - Small
VARC Solutions uses Avalara to help clients manage complex sales tax compliance. The firm faced challenges with process inefficiency, tax... complexity, and compliance risk. Avalara's automated sales tax engine integrates with accounting software and handles tax rates, rules, and reporting. This partnership improved client compliance, reduced risk, and freed up time for core business tasks. VARC Solutions became Avalara Certified Implementers to better serve their clients.
Tax CSA - Accounting - Small
Tax CSA used Avalara to help clients manage complex sales tax compliance. They faced challenges with expanded sales tax liability... and exemption certificate management. Avalara's automated solutions enabled scalable, seamless integration and enhanced compliance. One client transitioned over 40,000 certificates to Avalara ECM, reducing errors and audit risk. Tax CSA now helps clients focus less on compliance and more on business growth.
Stage 1 Financial - Accounting - Medium
Stage 1 Financial uses Avalara to help startups manage complex sales tax compliance. The firm offers clients a choice between... full-service compliance or self-management with Avalara automation. Avalara integrates with client systems, streamlining tax registration, filing, and document management. Clients benefit from reduced risk of penalties and more efficient compliance. Stage 1 Financial grows its advisory business while clients focus on sales and growth.
Rea & Associates - Accounting - Medium
Avalara Returns for Accountants helped Rea & Associates cut manual tax filing time from three hours to ten minutes per return. The firm saw... a 42% increase in returns processed each year for two years. Avalara’s automation let staff focus on client consulting instead of paperwork. Integration was easy and support was strong. Clients benefited from better pricing and improved compliance.
RubinBrown - Accounting - Medium
RubinBrown faced new 1099 e-filing requirements and growing tax complexity. The firm used Avalara’s 1099 & W-9 compliance platform to... automate and streamline filing for thousands of clients. Avalara’s cloud-based solution replaced manual processes and unified RubinBrown’s teams across offices. RubinBrown reduced compliance risk, improved accuracy, and strengthened client relationships. The platform made tax season easier and more efficient for both staff and clients.
PMBA - Accounting - Small
PMBA used Avalara Managed Returns for Accountants to automate sales tax filing for its clients. After the 2018 Wayfair ruling,... PMBA faced increased complexity and risk in sales tax compliance. The firm needed a single solution to handle returns across many states and clients. Avalara's automation let PMBA scale its services, grow its SALT client roster, and increase margins. Staff now spend less time on manual tasks and more on advisory work.
Acuity - Accounting - Small
Acuity used Avalara Managed Returns for Accountants to automate sales and use tax compliance. Before Avalara, Acuity struggled with process... inefficiency and compliance risk due to complex tax rules across thousands of jurisdictions. Avalara automated the filing, remitting, and reporting of sales tax returns, reducing manual work and risk of error. Acuity met increased demand for returns processing and freed up time for strategic advisory services. The solution improved processes, increased compliance, and provided tax expertise for Acuity's ecommerce clients.
Computer Software Case Studies and Customer Success Stories with Avalara
Huuuge Games - Computer Software - Medium
Avalara helped Huuuge Games automate tax compliance across the U. S. and Canada. The company managed complex sales tax and...VAT with just a two-person team. Avalara AvaTax and Returns integrated via API, eliminating manual data prep and filing. Huuuge launched its web store on time and avoided hiring extra staff. The team now focuses on strategic growth instead of routine tax filings.
Duo Security - Computer Software - Large
Avalara helped Duo Security automate sales tax compliance as the company doubled revenue for four years and quadrupled its user base. Duo integrated Avalara... AvaTax and Avalara Returns, saving an estimated $500,000 per year. The solution reduced manual tax research and filing, freeing the tax team for higher-value work. Duo switched accounting systems with ease and managed nexus expansion with a few clicks. Avalara’s scalable platform supports Duo’s rapid growth and complex tax needs.
Discogs - Computer Software - Medium
Discogs used Avalara AvaTax and Managed Returns to automate sales tax calculations and returns. New marketplace tax laws meant Discogs... had to collect and remit sales tax in nearly every U.S. state. Avalara integrated easily with Discogs' proprietary system. The solution increased compliance and made integration fast and simple. Discogs gained confident tax compliance and support across jurisdictions.
Bottomline Technologies - Computer Software - Medium
Avalara AvaTax and Avalara Returns helped Bottomline Technologies automate sales tax calculation and filing. The company faced compliance risk, tax... complexity, and manual, time-consuming processes. Avalara's integration with Microsoft Dynamics AX enabled real-time tax rate delivery and automatic filing. The solution saved hours daily, improved compliance, and reduced manual costs. Robust reporting made reconciliation easier for the finance team.
Wondersign - Computer Software - Small
Avalara helped Wondersign automate sales and use tax compliance for over 3,000 customers in 49 states. Wondersign faced complex tax... rules for SaaS, kiosk sales, and installation services. Avalara AvaTax and Returns integrated with Chargebee and Sage Intacct to automate calculations and filings. This reduced manual work, improved accuracy, and enabled cost savings. Wondersign gained confidence in compliance and supported business growth.
SWIPEBY - Computer Software - Small
SWIPEBY used Avalara to manage complex sales tax compliance across the US. The company faced compliance risk and process inefficiency... as it expanded and became a marketplace facilitator. Avalara AvaTax, Returns, and License Management automated tax calculations, filings, and licensing. SWIPEBY improved compliance, streamlined processes, and saved costs. The solution supports SWIPEBY’s growth and helps meet marketplace facilitator laws.
Information Technology and Services Case Studies and Customer Success Stories with Avalara
FrontStream - Information Technology And Services - Medium
Avalara helped FrontStream automate exemption certificate management and tax returns. FrontStream saved 10–20 hours each month and gained $3,000–$4,000 in... monthly efficiency. The finance team reduced compliance risk and improved accuracy. Avalara integrated with Oracle NetSuite for seamless tax management. FrontStream can now scale without adding more staff.
Drop - Information Technology And Services - Small
Drop used Avalara to automate tax compliance for its ecommerce platforms. Before Avalara, Drop spent up to 10 days each... month on manual tax calculations and returns. With Avalara, this dropped to just three or four days, a 65% efficiency gain. Drop improved compliance, reduced costs, and saved time. Avalara integrated with Magento, Shopify, and Salesforce for seamless tax management.
Set Solutions, a Trace3 company - Information Technology And Services - Medium
Set Solutions, a Trace3 company, used Avalara to automate sales tax compliance after the Wayfair decision. The company integrated Avalara... with Sage Intacct and QuoteWerks to manage tax in 27 states. Avalara helped save over $300,000 annually and reduced tax compliance work by 30 hours per week. The team improved exemption management and audit readiness. Avalara's tools enabled growth and gave the team peace of mind.
Snowflake Inc. - Information Technology And Services - Large
Avalara helped Snowflake automate global tax compliance. Snowflake faced compliance risks and manual costs with its old provider. Avalara integrated... with Workday to automate tax calculations and real-time invoice updates. The solution reduced manual tasks and errors. Implementation finished in six months, faster than expected. Snowflake improved compliance, efficiency, and client trust across multiple countries.
ProviNET Solutions - Information Technology And Services - Small
Avalara AvaTax and CertCapture helped ProviNET Solutions automate sales tax calculation and exemption management. Manual processes created compliance risks and... inefficiencies as ProviNET grew. Integration with ConnectWise and Microsoft Dynamics GP enabled seamless tax handling. ProviNET improved compliance, streamlined processes, and eliminated manual certificate tracking. The implementation took less than three months and made audits easier.
Hospitality Case Studies and Customer Success Stories with Avalara
Highgate - Hospitality - Large
Highgate used Avalara AvaTax for Hospitality and Avalara Returns for Hospitality to automate tax compliance across its hotel brands. Before Avalara, Highgate... faced manual processes, disparate systems, and tax complexity. Automation saved Highgate over $100,000 per year and reduced manual work. The solution improved efficiency, cut costs, and enabled growth. Highgate now manages tax compliance for multiple brands with less effort and greater accuracy.
Duvet - Hospitality - Small
Avalara MyLodgeTax helped Duvet automate lodging tax compliance. Duvet saved eight hours per month on manual remitting tasks. The solution... improved compliance with state, county, and city tax authorities. Duvet gained a trustworthy reputation and attracted new property owners. The process became smoother for both internal teams and property owners. Duvet's growth potential and revenue increased as a result.
Wonder Vacation Homes - Hospitality - Small
Avalara MyLodgeTax helped Wonder Vacation Homes automate complex lodging tax compliance across Florida. The company faced compliance risks and process... inefficiency as it grew to manage over 120 properties. Avalara’s cloud-based solution integrated with their accounting system, saving time and reducing risk. Now, tax filing is automated, freeing staff to focus on guest experience and business growth. The result is improved processes, integrated systems, and greater scalability.
Sandpiper Management - Hospitality - Small
Avalara MyLodgeTax Pro helped Sandpiper Management automate tax compliance for their vacation rental business. Before Avalara, the CFO spent a... full day each month on manual tax filings for 60 properties. The solution integrated with Streamline VRS, saving over 2,000 hours annually. Manual work and compliance risk dropped. Sandpiper now files taxes faster and with fewer errors, supporting business growth.
Telecommunications Case Studies and Customer Success Stories with Avalara
Globalstar - Telecommunications - Medium
Globalstar faced complex telecom tax compliance across thousands of jurisdictions. The company used Avalara AvaTax for Communications and Avalara Returns... for Communications to automate tax calculations and filing. Integration with CSG Singleview streamlined processes and reduced compliance risk. Globalstar expanded Avalara use to multiple countries, improving accuracy and reducing operational headaches. The team reports no compliance issues where Avalara is used.
Unified Office - Telecommunications - Small
Avalara helped Unified Office manage complex telecommunications tax compliance. Unified Office faced compliance risk and tax complexity as it grew... quickly. Avalara AvaTax for Communications and Avalara Returns for Communications automated tax calculations and filings. This reduced compliance risk and freed the team from tedious tax tasks. Unified Office now has 1,300 customers in 37 states and reports increased compliance and confidence in growth.
thinQ - Telecommunications - Small
Avalara AvaTax for Communications helped thinQ manage complex telecommunications tax compliance. The platform automated tax calculations and filings, reducing compliance... risk and supporting company growth. During a New York audit, thinQ used Avalara's historical data to reduce an alleged $150,000 underpayment to just $1,700. The solution eliminated the need for a dedicated tax team and gave thinQ confidence in their compliance. Expert support and easy access to tax data were key benefits.
Preferred Long Distance - Telecommunications - Small
Preferred Long Distance used Avalara AvaTax for Communications and Avalara Returns for Communications to manage complex telecom tax compliance across many jurisdictions. The company faced... compliance risk, process inefficiency, and tax complexity due to varying tax rules and deadlines. Avalara automated tax calculations and filings, handled about 1,000 returns per month, and provided expert guidance. As a result, Preferred Long Distance improved processes, increased compliance, and avoided penalties, enabling business growth.
Wholesale Case Studies and Customer Success Stories with Avalara
MCJ Supply Chain Solutions - Wholesale - Small
MCJ Supply Chain Solutions used Avalara AvaTax to manage sales and use tax compliance from the start. The company integrated... AvaTax with SAP Business One to automate tax calculations and reduce compliance risk. This helped MCJ avoid tax challenges and process inefficiencies as they grew. The solution increased compliance, enabled growth, and provided peace of mind. MCJ also benefited from Avalara’s customer support and scalable processes.
Wholesale Auto Supply - Wholesale - Small
Avalara helped Wholesale Auto Supply manage complex sales and use tax across multiple states. The company faced tax compliance risks... and process inefficiencies as it expanded beyond New Jersey. Avalara AvaTax, Returns, and CertCapture automated tax calculations, filings, and exemption certificate management. This led to cost savings, integrated systems, and improved compliance. Audits became easier, and manual processes were eliminated.
Ag Solutions Group - Wholesale - Small
Avalara helped Ag Solutions Group automate sales tax compliance after launching online sales. The company faced new compliance risks and... process inefficiencies due to economic nexus rules. Integrating Avalara with BigCommerce and CDK IntelliDealer simplified tax calculation and filing. Ag Solutions Group saved time and money, improved compliance, and reduced risk. The solution replaced manual work with automated processes.
Wholesale Auto Supply - Wholesale - Small
Avalara helped Wholesale Auto Supply manage complex sales and use tax across multiple states. The company faced tax compliance risks... and process inefficiencies as it expanded beyond New Jersey. Avalara AvaTax, Returns, and CertCapture automated tax calculations, filings, and exemption certificate management. This led to cost savings, improved compliance, and integrated systems. Audits became easier, and the team saved time on tax processes.
Internet Case Studies and Customer Success Stories with Avalara
Groupon - Internet - Large
Avalara helped Groupon manage complex sales tax compliance across many jurisdictions. Groupon used Avalara AvaTax for real-time tax calculations and... Avalara Returns for automated filings. This partnership increased compliance and improved process efficiency. Groupon could grow and add new product types without compliance delays. Avalara's support reduced risk and made tax management easier for Groupon's team.
WooCommerce - Internet - Medium
WooCommerce faced growing tax complexity and compliance risks as its user base expanded. The company partnered with Avalara to offer... an automated sales tax solution for merchants. Avalara's extension made tax calculation and reporting easier for WooCommerce users. This led to expanded product adoption and higher merchant satisfaction. Customer support tickets decreased as more merchants used the Avalara integration. WooCommerce now has greater confidence in meeting tax compliance needs.
Zillow Group - Internet - Large
Avalara helped Zillow Group automate sales and use tax compliance. Zillow faced growing tax complexity and compliance risk after acquiring... Trulia. Manual processes could not keep up with rapid business growth. Avalara AvaTax and Returns integrated easily with Zuora, streamlining tax calculations and filings. Zillow gained increased compliance, integrated systems, and confidence to support future expansion.
Construction Case Studies and Customer Success Stories with Avalara
Equipment Corporation of America - Construction - Medium
Avalara helped Equipment Corporation of America automate sales and use tax compliance. Before Avalara, reconciling taxes for 7–10 states took... 3–5 days and caused employee burnout. With Avalara AvaTax and Returns, reconciliation for 39 states now takes just 4 hours. Each department can now handle its own billing, reducing stress and errors. Audits became easier, and support from Avalara improved employee satisfaction.
CivilGEO - Construction - Small
Avalara helped CivilGEO automate sales tax compliance as the company grew. CivilGEO integrated Avalara with QuickBooks to manage tax calculations,... returns, and exemption certificates. The team now saves about 14 hours per month on filings across four states. This automation improved compliance and let staff focus on higher-value work. CivilGEO gained peace of mind and enabled further growth with Avalara's solution.
Entertainment Case Studies and Customer Success Stories with Avalara
fuboTV - Entertainment - Medium
Avalara AvaTax for Communications helped fuboTV manage complex tax compliance as streaming taxes increased across states. The solution integrated with... Recurly, automating tax calculations and filings for about 1,000 returns per year. fuboTV avoided hiring extra staff and reduced compliance risk. Avalara's platform saved time and costs, letting fuboTV focus on business growth and regulatory filings. The company gained peace of mind with accurate, timely tax management.
Non-Profit Organization Management Case Studies and Customer Success Stories with Avalara
Boy Scouts of America - Non Profit Organization Management - Small
Avalara AvaTax and CertCapture helped Boy Scouts of America solve tax compliance risks and process inefficiencies. The organization integrated Avalara... with Mi9 Retail, Magento 2, PeopleSoft, and BigCommerce. Reports that once took four days now take less than a day, saving at least three days each month. Audits became easier, and exemption management improved. BSA achieved increased compliance, managed exemptions, and reduced costs.
Automotive Case Studies and Customer Success Stories with Avalara
Global original equipment manufacturer (Kolhapur, Maharashtra) - Automotive - Large
Avalara India GST helped a leading automotive parts manufacturer in Kolhapur, Maharashtra, automate GST return filing. The company faced rapid... growth and complex GST obligations, making manual filing impossible. Avalara's cloud-based solution enabled efficient invoice reconciliation and transaction segregation. Filing time dropped by nearly one-third. The manufacturer now stays GST compliant and focuses on business growth, not manual tax tasks.
Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Avalara
GlobalPost International - Transportation/Trucking/Railroad - Medium
GlobalPost International used Avalara Self-Serve Tariff Code Classification to help small businesses ship internationally. Merchants faced tax complexity and customs... issues that led to rejected packages and lost revenue. The Avalara tool made it easy to find the right HS codes, reducing confusion and improving compliance. Customer satisfaction increased, and business growth followed. GlobalPost became a trusted partner for international shipping by offering this solution for free.
Education Case Studies and Customer Success Stories with Avalara
Delta Defense - Education - Medium
Delta Defense used Avalara and Zuora to manage sales tax compliance as it grew from 50,000 to 850,000 members. The company faced... compliance risks and complex tax rules as it expanded its services. Avalara automated tax calculations and reporting, helping Delta Defense pass audits and reduce manual errors. Integration with Zuora enabled seamless subscription management and billing. The partnership allowed Delta Defense to scale operations and increase compliance across 47 states.
Management Consulting Case Studies and Customer Success Stories with Avalara
Cost Containment Advisors (CCA) - Management Consulting - Small
Avalara Property Tax for Accountants helped Cost Containment Advisors (CCA) handle complex property tax compliance for clients with hundreds of locations. CCA automated client... data entry and improved accuracy using OCR technology. The firm onboarded new, larger clients and reduced manual errors. CCA now provides faster, more accurate property tax reporting and appeals for its clients. The Avalara dashboard gives clients better visibility into their compliance status.
Marketing and Advertising Case Studies and Customer Success Stories with Avalara
Moroch - Marketing And Advertising - Medium
Moroch used Avalara AvaTax and Avalara Returns to manage complex sales and use tax compliance for its franchise clients. The agency faced... challenges with changing tax rates and compliance risk across multiple jurisdictions. Integration with Advantage Software made tax calculation and filing automatic. Moroch eliminated the need for a full-time tax manager and reduced manual work to less than four days a month. Audits became easier, and the team gained confidence in compliance.
Consumer Goods Case Studies and Customer Success Stories with Avalara
Merle Norman Cosmetics - Consumer Goods - Large
Merle Norman Cosmetics used Avalara AvaTax, Returns, and Exemption Certificate Management to automate sales tax compliance. After launching ecommerce, they... faced complex tax rules in 37 states. Avalara integrated with their SYSPRO ERP, streamlining exemption management and filing. The company saved time, improved accuracy, and reduced manual work. Their accounting team now focuses on business issues, not paperwork.
Other Industry Case Studies and Success Stories with Avalara
Oasis Solutions - Consulting Services - Small
Avalara Returns for Small Business helped Oasis Solutions simplify tax return filing. Oasis faced compliance risk and tax complexity across... multiple states. The solution automated filing, reducing the process from up to four hours to about one hour each month. Oasis gained peace of mind and improved compliance. The intuitive software and responsive support made the transition easy.
IDville - Services - Small
IDville used Avalara and SalesPad to automate tax compliance across 35 states. The company faced complex tax rules, compliance risks,... and manual filing errors. Avalara integrated with Microsoft Dynamics GP and SalesPad, streamlining exemption management and tax calculations. IDville cut SG&A costs by 16% and increased gross profit by 4%. The team improved efficiency, reduced compliance risk, and avoided hiring a dedicated tax specialist.
Colortone Audio Visual - Services - Small
Avalara AvaTax and Avalara Returns helped Colortone Audio Visual manage complex sales tax compliance across New York, Connecticut, and New Jersey. The company integrated... Avalara with Oracle NetSuite, making tax calculations and filings automatic and accurate. This let Colortone focus on sales and client service, not tax paperwork. The automation allowed the business to run lean and improve customer transparency. The CEO reports greater peace of mind and more time for revenue-generating work.
BRANY - Retail And Ecommerce - Small
BRANY used Avalara AvaTax to manage complex sales tax compliance after expanding into new services and states. Integrating AvaTax with... QuickBooks and their custom ecommerce system was fast and easy. The solution helped BRANY handle tax rules for online education and consulting across 28 states. BRANY avoided hiring more staff and reduced compliance risk. AvaTax enabled confident growth and accurate tax reporting.
TaxOps - Services - Small
TaxOps used Avalara AvaTax, CertCapture, and Returns to automate sales tax for clients. Before automation, managing compliance across many states... was complex and risky. Avalara helped TaxOps improve processes and increase compliance. Automation freed up resources and let TaxOps focus on strategic work. Integrating Avalara saved clients at least a day per jurisdiction in processing time.
Senergy - Distribution - Small
Avalara Consumer Use helped Senergy fix costly use tax errors. Senergy faced audit penalties and compliance risks from manual tax... tracking. Avalara automated their sales and use tax calculations and returns. The solution improved process accuracy and saved money by catching missed exemptions. Senergy now avoids audit issues and manages tax compliance with less effort. Integrations with QuickBooks and WooCommerce support their ecommerce and event sales.
LAZ Parking - Services - Large
Avalara License Management helped LAZ Parking manage complex business licensing as the company grew rapidly. The cloud-based solution replaced manual... spreadsheets and a limited database, streamlining license tracking and reporting. LAZ Parking's two-person compliance team now automates tasks, saves time, and ensures ongoing compliance. The system enabled remote work and cut research time in half. Executives trust the platform to support future growth and free up staff for higher-level projects.
Customer Success Stories of Avalara
Astec Industries Transforms Tax Compliance with Avalara, Saving Time and Reducing Risk Across Global Operations - cnhinews.com
Cost Containment Advisors has adopted Avalara's Property Tax for Accountants to automate property tax compliance, enhancing accuracy and efficiency. This solution supports... onboarding of large clients by reducing manual data entry and improving data handling. Avalara's implementation support has enabled CCA to expand its compliance services across multiple states.
Astec Industries Transforms Tax Compliance with Avalara, Saving Time and Reducing Risk Across Global Operations - Yahoo Finance
Astec Industries has streamlined its tax compliance by adopting Avalara's solutions, including Avalara Exemption Certificate Management and AvaTax. This integration across... 20 entities and multiple ERP systems, such as Oracle Cloud and JD Edwards, has reduced audit risk and simplified exemption management. Avalara's platform supports complex ERP landscapes, enabling Astec to automate compliance processes and focus on business growth.
Therabody Eases Pain of Complex Global Tax Compliance With Avalara - Yahoo Finance
Therabody, amid its global expansion, has enhanced its tax compliance by implementing Avalara's automation solutions. Already using Avalara AvaTax, Therabody... adopted Avalara Exemption Certificate Management and integrated Avalara with Shopify Plus and NetSuite for precise tax calculations. This automation reduced manual interventions, saving time and minimizing errors across 50 U.S. jurisdictions.