ServiceMax Overview
ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!
Use Cases
Customers recommend Collaboration, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using ServiceMax.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ServiceMax.
ServiceMax Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceMax works with different mediums / channels such as Social Media. Offline. On Premises etc.
ServiceMax's features include Personalization, Recording, Ticketing, etc. and ServiceMax support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceMax analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The solution enables companies to concentrate on work order management, track installed base and entitlements, monitor service parts and inventory, and boost social collaboration between employees and customers...." Peer review from Featured Customers
ServiceMax, GorillaDesk, MobiWork Field Service Software, eLogger, TaxDome, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ServiceMax
Top Industries
- Medical Devices
- Information Technology and Services
- Consumer Services
Popular in
- Mid Market
- Enterprise
- Small Business
ServiceMax is popular in Medical Devices, Information Technology And Services, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on ServiceMax Use Cases
How does ServiceMax address your Collaboration Challenges?
How does ServiceMax facilitate Contract Management?
How efficiently Does ServiceMax manage your Workflow Management?
How does ServiceMax address your Customer Feedback Management Challenges?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ServiceMax solved their Field Service Management needs. Cuspera uses 862 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Oil & Energy
|
Oil & Energy |
CASE STUDY Kiwa InspectaRead More |
|
Manufacturing
|
Manufacturing |
CASE STUDY SPP PumpsRead More |
|
Medical Devices
|
Medical Devices |
CASE STUDY Solta MedicalRead More |
Video
Optimize Your Service with ServiceMax: Engage: Service Board: Go: and Zinc
Frequently Asked Questions(FAQ)
for ServiceMax
What is ServiceMax used for?
What are the top features of ServiceMax?
Who uses ServiceMax?
What are ServiceMax alternatives?
Where is ServiceMax located?
Peers used ServiceMax for collaboration and onboarding
ServiceMax Competitors
ServiceMax Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
ServiceMax Integrations
ServiceMax integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceMax
Software Failure Risk Guidance
?for ServiceMax
Overall Risk Meter
Top Failure Risks for ServiceMax
PTC Inc. News
PTC and Schaeffler Expand Strategic Relationship with Adoption of Windchill+ PLM
PTC has expanded its strategic relationship with Schaeffler through the adoption of PTC's Windchill+ PLM solution. This collaboration strengthens Schaeffler's digital transformation by leveraging advanced product lifecycle management capabilities for improved engineering and manufacturing processes.
PTC is Positioned as a Leader in the 2025 SPARK MatrixTM: Field Service Management (FSM) by QKS Group
PTC is recognized as a leader in the 2025 SPARK Matrix for Field Service Management by QKS Group.
PTC to preview WindchillAI PLM assistant at Hannover Messe 2025
PTC plans to showcase its Windchill AI PLM assistant at Hannover Messe 2025.
PTC Therapeutics ( PTCT ) to Release Earnings on Thursday
PTC Therapeutics is set to release its quarterly earnings results on February 27th, with analysts expecting earnings of ($1.12) per share and revenue of $248.99 million. The company's stock opened at $50.36, with recent analyst reports indicating a price target adjustment.
PTC Inc. Profile
Company Name
PTC Inc.
Company Website
https://www.ptc.com/enHQ Location
PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210
Employees
5001-10000
Social
Financials
IPO
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