ServiceMax Overview
ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!
Use Cases
Customers recommend Collaboration, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using ServiceMax.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ServiceMax.
ServiceMax Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceMax works with different mediums / channels such as Social Media. Offline. On Premises etc.
ServiceMax's features include Personalization, Recording, Ticketing, etc. and ServiceMax support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceMax analytics capabilities include Analytics, and Custom Reports.
Reviews
"...FSR efficiency improvements, by improving workflow and moving away from a paper based solution - this is being realised with the ServiceMax mobile solution, to the extend of 1/2 million pounds /yr...." Peer review by Internal Consultant
Peer review evidence (same sources as the product rating summary)
"...Zinc provides Team Collaboration capabilities similar to Slack and Microsoft but they offer more of a complete focus on the mobile worker. ..." ServiceMax Disrupts the Service Cloud Market, Buys Team Collaboration Provider Zinc
"...The application was very easy to use and train our service team on. ...." Peer review by Jerrick L.
"...It comes with Maps to help with Geo Locations for Contracts and Products for the Service Engineers...." Peer review by Pallavi Tammana
ServiceMax, GorillaDesk, MobiWork Field Service Software, eLogger, TaxDome, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ServiceMax
Top Industries
- Medical Devices
- Information Technology and Services
- Consumer Services
Popular in
- Mid Market
- Enterprise
- Small Business
ServiceMax is popular in Medical Devices, Information Technology And Services, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.
ServiceMax Customer wins, Customer success stories, Case studies
How does ServiceMax facilitate Collaboration?
What benefits does ServiceMax offer for Contract Management?
How can ServiceMax enhance your Workflow Management process?
How does ServiceMax facilitate Customer Feedback Management?
11 buyers and buying teams have used Cuspera to assess how well ServiceMax solved their Field Service Management needs. Cuspera uses 862 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Optimize Your Service with ServiceMax: Engage: Service Board: Go: and Zinc
Frequently Asked Questions(FAQ)
for ServiceMax
What is ServiceMax used for?
What are the top features of ServiceMax?
Who uses ServiceMax?
What are ServiceMax alternatives?
Where is ServiceMax located?
Peers used ServiceMax for collaboration and onboarding
ServiceMax Competitors
ServiceMax Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
ServiceMax Integrations
ServiceMax integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceMax
Software Failure Risk Guidance
?for ServiceMax
Overall Risk Meter
Top Failure Risks for ServiceMax
PTC Inc. News
PTC Onshape Introduces Direct Altium Integration to Streamline ECAD ...
PTC's Onshape platform now integrates directly with Altium, enhancing ECAD-MCAD collaboration by enabling seamless PCB design synchronization in a cloud-native environment. This integration eliminates manual file exchanges, ensures real-time updates, and allows early detection of design issues, streamlining the product development process.
PTC Onshape integrates with Altium to streamline ECAD-MCAD collaboration
PTC has integrated its Onshape platform with Altium to enhance ECAD-MCAD collaboration. This integration enables seamless PCB design workflows, allowing bidirectional synchronization and reducing manual file exchanges. The goal is to improve mechanical fit checks for electronics-heavy products, minimizing redesign risks related to board clearance and connector alignment.
PTC launches Windchill AI Assistant for easier PLM insights
PTC has launched the Windchill AI Assistant, a chatbot integrated into its PLM software, Windchill. This tool allows users to search PLM data and generate summaries using natural language prompts, enhancing access to engineering insights. It aims to streamline data retrieval and application for engineering teams, ensuring compliance with access control rules.
PTC Announces Second Fiscal Quarter 2026 Results
PTC reported its second fiscal quarter 2026 financial results, highlighting an 8.5% ARR growth in constant currency, excluding divested businesses. The company executed $625 million in share repurchases in Q2 and plans to repurchase $1.225 billion to $1.325 billion in FY'26. A new $2 billion share repurchase authorization is set for FY'27-FY'28. PTC's focus on its Intelligent Product Lifecycle vision and AI integration is driving customer interest and business momentum.
PTC Inc. Profile
Company Name
PTC Inc.
Company Website
https://www.ptc.com/enHQ Location
PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210
Employees
5001-10000
Social
Financials
IPO
