ServiceMax Overview
ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!
Use Cases
Customers recommend Collaboration, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using ServiceMax.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ServiceMax.
ServiceMax Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceMax works with different mediums / channels such as Social Media. Offline. On Premises etc.
ServiceMax's features include Personalization, Recording, Ticketing, etc. and ServiceMax support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceMax analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We have harmonized the Service Management work flows within our business which directly benefits our customers...." Peer review by Bram d, Business Lead, SDG Service Projects
ServiceMax, GorillaDesk, MobiWork Field Service Software, eLogger, TaxDome, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ServiceMax
Top Industries
- Medical Devices
- Information Technology and Services
- Consumer Services
Popular in
- Mid Market
- Enterprise
- Small Business
ServiceMax is popular in Medical Devices, Information Technology And Services, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on ServiceMax Use Cases
What Are the key features of ServiceMax for Collaboration?
How can ServiceMax optimize your Contract Management Workflow?
How does ServiceMax address your Workflow Management Challenges?
How efficiently Does ServiceMax manage your Customer Feedback Management?
11 buyers and buying teams have used Cuspera to assess how well ServiceMax solved their Field Service Management needs. Cuspera uses 862 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Case Studies
CASE STUDY Tecpetrol
CASE STUDY Lowry Solutions
CASE STUDY SPP Pumps
CASE STUDY Thermo Fisher Scientific
CASE STUDY Solta Medical
CASE STUDY Medical Microinstruments (MMI)
Video
Optimize Your Service with ServiceMax: Engage: Service Board: Go: and Zinc
Frequently Asked Questions(FAQ)
for ServiceMax
What is ServiceMax used for?
What are the top features of ServiceMax?
Who uses ServiceMax?
What are ServiceMax alternatives?
Where is ServiceMax located?
Peers used ServiceMax for collaboration and onboarding
ServiceMax Competitors
ServiceMax Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
ServiceMax Integrations
ServiceMax integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceMax
Software Failure Risk Guidance
?for ServiceMax
Overall Risk Meter
Top Failure Risks for ServiceMax
PTC Inc. News
PTC to Announce Fiscal Q3'25 Results on Wednesday, July 30th, 2025 - Yahoo Finance
PTC will announce its fiscal Q3 2025 results on July 30, 2025, after market close. A live webcast and conference call will follow to review the results.
PTC Appoints Jon Stevenson as Executive Vice President, Chief Product Officer - PR Newswire
PTC has appointed Jon Stevenson as Executive Vice President and Chief Product Officer. Stevenson, who has a strong background in product development and technology innovation, will focus on enhancing PTC's Digital Thread product portfolio, including PLM and ALM integration, CAD, SaaS transition, and AI embedding. He succeeds Kevin Wrenn, who will take on a new role to deepen customer engagement.
Neil Barua shines as CEO at Boston software firm PTC
Neil Barua, CEO of PTC, has led the company to record stock highs following strong revenue and cash-flow reports. Under his leadership, PTC is integrating generative AI into its products and undergoing a go-to-market transformation. Barua also addressed potential acquisition interest from Autodesk, highlighting PTC's industry leadership. The company continues to pursue strategic acquisitions to enhance its core technology.
PTC ANNOUNCES THIRD FISCAL QUARTER 2025 RESULTS
PTC reported strong financial results for its third fiscal quarter of 2025, with a 9.3% growth in constant currency ARR and a 14% increase in both operating and free cash flow. The company raised its guidance for ARR, free cash flow, revenue, and EPS for the full fiscal year, reflecting confidence in its AI-driven and verticalized growth strategy. PTC also continued its share repurchase program, completing $75 million in Q3.
PTC Inc. Profile
Company Name
PTC Inc.
Company Website
https://www.ptc.com/enHQ Location
PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210
Employees
5001-10000
Social
Financials
IPO
