ServiceMax Overview
ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!
Use Cases
Customers recommend Collaboration, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using ServiceMax.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ServiceMax.
ServiceMax Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceMax works with different mediums / channels such as Social Media. Offline. On Premises etc.
ServiceMax's features include Personalization, Recording, Ticketing, etc. and ServiceMax support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceMax analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We use ServiceMax to help us approach customer satisfaction from all directions, through exceptional service delivery and constant improvement in product design...." Peer review by Rohan Bloice, Business Development, James Automation
Peer review evidence (same sources as the product rating summary)
"...We like that it is built on the SFDC platform and therefore our Field service can collaborate with our SAles...." Peer review by paula v
"...The training team is fantastic!..." Peer review by Kathryn Hernandez
"...It comes with Maps to help with Geo Locations for Contracts and Products for the Service Engineers...." Peer review by Pallavi Tammana
ServiceMax, GorillaDesk, MobiWork Field Service Software, eLogger, TaxDome, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ServiceMax
Top Industries
- Medical Devices
- Information Technology and Services
- Consumer Services
Popular in
- Mid Market
- Enterprise
- Small Business
ServiceMax is popular in Medical Devices, Information Technology And Services, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.
ServiceMax Customer wins, Customer success stories, Case studies
What makes ServiceMax ideal for Collaboration?
Why is ServiceMax the best choice for Contract Management?
What Are the key features of ServiceMax for Workflow Management?
How can ServiceMax enhance your Customer Feedback Management process?
11 buyers and buying teams have used Cuspera to assess how well ServiceMax solved their Field Service Management needs. Cuspera uses 862 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
NTPC Renewable Energy - Energy - Very Large
NTPC Renewable Energy signs PPA with PTC India
Toyota Racing Development - Motorsport - Large
PTC (PTC) Named Official Engine Design Software Partner of Toyota Racing Development
Optimize Your Service with ServiceMax: Engage: Service Board: Go: and Zinc
Frequently Asked Questions (FAQ)
What buyers ask before choosing ServiceMax
What is ServiceMax used for?
What are the top features of ServiceMax?
Who uses ServiceMax?
What are ServiceMax alternatives?
Where is ServiceMax located?
Peers used ServiceMax for collaboration and onboarding
ServiceMax Competitors
ServiceMax Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
ServiceMax Integrations
ServiceMax integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceMax
Software Failure Risk Guidance
?for ServiceMax
Overall Risk Meter
Top Failure Risks for ServiceMax
PTC Inc. News
Whatfix and PTC Partner to Improve PLM Adoption for Modern Manufacturers
Whatfix and PTC have partnered to enhance product lifecycle management (PLM) adoption for manufacturers. This collaboration integrates Whatfix's digital adoption platform with PTC's PLM software, offering AI-native in-app guidance and analytics to improve user proficiency and operational efficiency across automotive, industrial equipment, and medical device sectors.
PTC Inc (PTC) Q3 2026 Earnings Announcement
PTC Inc is scheduled to announce its fiscal Q3 2026 financial results on July 29, 2026.
PTC to Announce Fiscal Q3'26 Results on Wednesday, July 29, 2026
PTC will announce its fiscal Q3 2026 results on July 29, 2026, after market close. A live webcast and conference call will follow to discuss the results.
PTC (PTC) Launches Creo 13 and Creo+ 13.3 With New Creo AI Assistant to Accelerate Design Workflows
PTC has launched Creo 13 and Creo+ 13.3, featuring the new Creo AI Assistant, which enhances design workflows by providing engineers with best practices and troubleshooting guidance. The release includes a beta feature for 3D model analysis and productivity improvements in simulation, manufacturing, and assembly management, aiming to modernize engineering workflows and support PTC's vision of an "Intelligent Product Lifecycle."
PTC Inc. Profile
Company Name
PTC Inc.
Company Website
https://www.ptc.com/enHQ Location
PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210
Employees
5001-10000
Social
Financials
IPO
