Real-World Case Studies and Customer Success Stories with Miva eCommerce

Miva helped Ray O'Herron Company upgrade from an outdated Magento site to a modern ecommerce platform. The new site offers... custom portals for police, fire, and EMS departments, with personalized shopping and product segmentation. Sensitive products now require approval, improving security. The redesign improved user experience and made ecommerce a main driver of business growth. Owner Chris O'Herron praised Miva for supporting their evolution and growth.
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Woodworkers Source used Vexture, Miva's AI-powered search, to improve product discovery in their complex wood catalog. Before Vexture, customers often... got zero results and left without buying. After implementing Vexture, search accuracy improved and daily sales jumped by 29.64%. Average daily revenue increased by $3,475, with 3,439 orders processed during the test period. The AI search made it easier for shoppers to find what they wanted, turning catalog complexity into higher sales.
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Miva helped Ray O'Herron upgrade from an outdated Magento site to a modern ecommerce platform. The new site features custom... portals for police, fire, and EMS departments, improving navigation and customer experience. Sensitive products now require approval, increasing product security. Integration with Sage ERP and SearchSpring streamlined inventory and product search. The result is a robust, easy-to-use online store that drives business growth.
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Miva helped Xtreme Diesel Performance launch a new ecommerce site. The new platform improved the shopping experience with features like... Parts Finder, My Garage, and a 3D Product Visualizer. Customers can now find parts faster and save their vehicle info for future purchases. XDP saw a 24% increase in conversion rates, 11% more revenue, and 8% more transactions year over year. The site is easier to manage and supports both B2B and B2C sales.
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Miva helped Marketview Liquor fix a buggy website that hurt sales and SEO. The old platform made it hard to... add features and caused many customer complaints. After switching to Miva, Marketview saw a 37% increase in transactions and a 46% rise in revenue. Customers can now easily reorder and track deliveries. The team can also give better phone support with improved reporting.
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Vexture, Miva's AI-powered product discovery tool, helped CRF's Only and Tokyomods reverse a 15% seasonal sales decline. Before, both brands... saw sales drop every fall. With Vexture, sales held steady at just a 1% dip and rebounded by 23% in November. Daily average sales tripled for several days. Shoppers found products faster and zero-result searches were nearly eliminated.
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Apex Tool Company used Miva's AI-powered search tool, Vexture, to fix revenue slowdowns during the busy holiday season. Their customers often... searched with technical terms and part numbers, but old search tools failed to deliver results. Vexture helped shoppers find products faster and more accurately. In one month, Apex saw a 57% revenue lift and covered five years of ROI. The new search tool turned their slowest sales period into a growth driver.
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Sterling Collectables used Miva's Vexture AI search tool to improve online shopping. They wanted to fix broken searches and help... shoppers find products faster. After adding Vexture, they saw a 38.8% increase in sales and a 35.5% rise in orders year-over-year during the 2025 holiday season. The team spent less time fixing search terms. Customers found what they wanted more easily, leading to higher sales.
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Miva helped The Paper Store, a specialty gift retailer with 90 stores, move from a mix of clunky ecommerce tools to a single, flexible platform. The new solution... let them run promotions online, automate product imports, and create custom landing pages without coding. After switching to Miva, The Paper Store saw a 9% increase in conversion rate, 17% more transactions, and 37% higher revenue. Session duration went up by 8.5%. The team now works faster and can match in-store experiences online.
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Miva helped Rally House upgrade to a faster, more scalable ecommerce platform. Rally House needed to handle a huge inventory,... time-sensitive promotions, and fast site speed. Miva provided a flexible platform, custom NetSuite integration, and expert support. The new solution improved site speed and data management. Rally House saw a 123% increase in monthly revenue, a 17% boost in conversion rate, and 59% more transactions.
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Miva helped OSU Beaver Store take control of their online promotions. Before Miva, they struggled to launch promotions quickly and... had to rely on third-party developers. With Miva, they can now run promotions in-house, matching their in-store offers online. This change saved them time, labor, and money. Their online business grew by 16% year-over-year, and they gained five points of margin.
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Miva helped Marketview Liquor, a New York wine retailer, move from a buggy homegrown ecommerce platform to a stable, scalable solution. The new platform... improved customer experience, enabled faster feature releases, and provided better reporting. Marketview Liquor saw a 37% increase in transactions, a 46% rise in revenue, and a 7% boost in average order value. Customer complaints dropped to nearly zero. The company now enjoys seamless updates and quick development turnaround times.
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Miva helped Lotus Sculpture move from an old Yahoo Merchant site to a modern ecommerce platform. The new site improved... product displays, added mobile-friendly features, and integrated UPS shipping. Lotus Sculpture saw a 180% increase in sales revenue and doubled mobile traffic. Mobile sales grew by over 100%. The business saved over $80,000 a year in personnel costs.
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OSU Beaver Store used Miva to improve their ecommerce platform. Before Miva, they struggled to run online promotions and had... to rely on outside help. With Miva, they can now launch promotions quickly and match in-store offers online. This change saved them time, money, and labor. Their online business grew by 16% year-over-year, and they gained five points of margin.
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Miva helped Lotus Sculpture modernize its ecommerce site, replacing an outdated Yahoo platform. The new site features responsive design, improved... product displays, and seamless UPS integration. These changes saved 10 hours per month and doubled mobile traffic. Revenue increased by 180% after launch. Sales via mobile grew by over 100%.
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Miva helped Rally House fix slow site speed and outages that hurt sales during big sporting events. The new Miva... ecommerce platform integrated with NetSuite and improved data flow for a large product catalog. Rally House used Miva Connect for custom integrations and Searchspring for fast product launches. After launch, monthly revenue jumped 123%, conversion rate rose 17%, and transactions increased 59%. Site speed improved by 57%, and mobile homepage speed went up 52%.
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Miva helped Blackburn Marine Distributing transform their online B2B experience. Their old website was disconnected from the ERP and limited... customer actions. After upgrading with Miva, customers could check real-time pricing and place orders directly. Web-based orders jumped from 5 per month to 5–10 per day. The business saw a 45% year-over-year growth. Shipping and order entry became much faster and more efficient.
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Miva enabled Crown Automotive to launch a B2B ecommerce site that supports over 9,000 unique Jeep parts. The platform integrated... with Crown's ERP system, streamlining sales and order processing. Crown saw a 28% increase in gross sales and a 32% rise in average order value after upgrading their site. Web orders now account for 35% of daily sales, and the sales team saves over 10 hours per week. Customer satisfaction rose by 50% and total units sold increased by 18%.
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Miva helped Xtreme Diesel Performance launch a new ecommerce site. The old site made it hard for customers to find... parts and caused lost sales. The new Miva platform added a Parts Finder, 3D Product Visualizer, and My Garage for repeat buyers. XDP saw a 24% increase in conversion rate, 11% more revenue, and 8% more transactions. The new site is faster, easier to use, and helps XDP grow with B2B and B2C customers.
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Miva's ecommerce platform helped Crown Automotive boost online sales and streamline operations. Crown needed a system to manage over 9,000... SKUs and restrict pricing to wholesale customers. Miva integrated with their ERP and enabled complex B2B features like multi-warehouse inventory and express order forms. Crown saw a 28% increase in gross sales, a 32% rise in average order value, and saved 10 hours per week. The platform proved stable, flexible, and fast for their growing business.
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Ironmaster used Miva's ProPerform to fix slow site speeds and boost SEO. Their new website had frustrated customers with long... load times and security worries. Miva's team ran a full audit, found technical issues, and made targeted fixes. Desktop performance scores jumped from 63 to 94, mobile from 54 to 85, and SEO from 85 to 92. Customer trust and team confidence improved. Ironmaster now plans regular audits to keep their ecommerce site strong.
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Miva's ecommerce platform helped Essential Depot boost sales and cut costs. The company needed a flexible, customizable solution after outgrowing... cookie-cutter platforms. Miva delivered a new site with advanced features, automating complex shipping and product management. Essential Depot saw a 20% increase in sales revenue, $480,000 in new annual international revenue, and saved 132 hours per month through automation and site customizations.
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Miva helped Essential Depot boost sales revenue by 20% and add $480,000 in annual international orders. The ecommerce platform automated... Harmonized Tariff codes, saving 32 man-hours monthly. Essential Depot also saved 100 man-hours per month from other site customizations. Shipping errors dropped by 33% with ShipWorks integration. Page load times improved by 52%, and customers praised the new site experience.
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Miva delivered a custom ecommerce solution for a high-volume consumer electronics superstore. The retailer manages over 100,000 products and processes... 200,000+ orders yearly. Legacy ERP and payment integrations caused inventory and customer service issues. Miva built real-time integrations with Mach ERP and PAYware, enabling instant inventory updates and credit card authorizations. Customers now get accurate product availability, fast fulfillment, and improved self-service options.
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Miva's ecommerce platform replaced a failing legacy integration for a family-owned consumer electronics superstore. The business struggled with poor ERP... and payment integration, leading to inventory issues and customer service problems. Miva's team built a custom site with real-time sync to Mach ERP and PAYware, improving order management, payment processing, and inventory visibility. Customers now get up-to-date product availability and better self-service options. The new system boosted efficiency and enhanced the overall shopping experience.
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Oliver + S used Miva to shift from wholesale to direct-to-consumer sales. They needed an ecommerce platform that could handle... rapid growth and offer flexible design. Miva enabled seamless integration with their website and supported both B2C and wholesale accounts. Responsive design improved mobile shopping for customers. Online sales grew from zero to $250k per year after switching to Miva.
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Miva helped Oliver + S, a children's fashion design company, shift from B2B to B2C sales. The company needed a... flexible ecommerce platform to handle rapid online growth and changing business needs. Miva enabled responsive design, seamless integration, and support for both retail and wholesale customers. Online sales grew from zero to $250,000 per year after switching to Miva. The platform gave Oliver + S the tools to expand and improve their customer experience.
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Miva's ecommerce platform helped Decorative Films boost online sales. The company needed a way for customers to visualize window treatments... before buying. Miva built a custom visualizer tool and improved the shopping experience. Decorative Films saw a 78% increase in desktop average order value and 120% on mobile. The new site led to double-digit revenue growth in just six months.
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Miva's ecommerce platform helped Decorative Films, LLC create a modern B2C shopping experience. The new site features a custom visualizer... tool and responsive design. Customers can now see and select window treatments in real-world settings. Decorative Films saw a 78% increase in desktop average order value, 120% on mobile, and 60% on tablet. The site improved efficiency and streamlined backend processes for the company.
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Miva helped Clint Pharmaceuticals overhaul its ecommerce and ERP systems. Clint needed FDA-compliant tracking and a modern customer experience for... B2B medical clients. Miva delivered a custom ecommerce platform with advanced pricing, order, and fulfillment features. Integration with NetSuite ERP enabled seamless operations. Clint now offers a premium, compliant omni-channel experience and continues to grow sales.
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Miva's ecommerce platform helped Clint Pharmaceuticals, Inc. overhaul its B2B operations. The company needed FDA compliant tracking and a seamless... omni-channel experience for medical clients. Miva delivered custom B2B features, a sophisticated pricing model, and direct integration with NetSuite ERP. Clint Pharmaceuticals now has a stable, cloud-based solution that supports sales growth and streamlines operations. The partnership enabled the company to offer a premium customer experience and scale its business.
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Miva helped Blackburn Marine Distributing upgrade their online B2B platform. Their old website was static and not connected to their... ERP, making order processing slow and manual. With Miva, customers can now check real-time pricing and availability, and orders flow directly into the backend system. This improved efficiency and freed up staff for better customer service. Web-based orders jumped from 5 per month to 5-10 per day. The company saw a 45% year-over-year revenue growth after launching the new site.
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