Real-World Case Studies and Customer Success Stories with Miva eCommerce

Miva helped Lotus Sculpture move from an old Yahoo Merchant site to a modern ecommerce platform. The new site improved product displays, added mobile-friendly features, and integrated UPS shipping. L...otus Sculpture saw a 180% increase in sales revenue and doubled mobile traffic. Mobile sales grew by over 100%. The business saved over $80,000 a year in personnel costs.
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Miva helped Marketview Liquor, a New York wine retailer, move from a buggy homegrown ecommerce platform to a stable, scalable solution. The new platform improved customer experience, enabled faster f...eature releases, and provided better reporting. Marketview Liquor saw a 37% increase in transactions, a 46% rise in revenue, and a 7% boost in average order value. Customer complaints dropped to nearly zero. The company now enjoys seamless updates and quick development turnaround times.
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Miva helped OSU Beaver Store take control of their online promotions. Before Miva, they struggled to launch promotions quickly and had to rely on third-party developers. With Miva, they can now run p...romotions in-house, matching their in-store offers online. This change saved them time, labor, and money. Their online business grew by 16% year-over-year, and they gained five points of margin.
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Miva helped Rally House upgrade to a faster, more scalable ecommerce platform. Rally House needed to handle a huge inventory, time-sensitive promotions, and fast site speed. Miva provided a flexible ...platform, custom NetSuite integration, and expert support. The new solution improved site speed and data management. Rally House saw a 123% increase in monthly revenue, a 17% boost in conversion rate, and 59% more transactions.
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Miva helped Ray O'Herron Company upgrade from an outdated Magento site to a modern ecommerce platform. The new site offers custom portals for police, fire, and EMS departments, with personalized shop...ping and product segmentation. Sensitive products now require approval, improving security. The redesign improved user experience and made ecommerce a main driver of business growth. Owner Chris O'Herron praised Miva for supporting their evolution and growth.
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Miva helped The Paper Store, a specialty gift retailer with 90 stores, move from a mix of clunky ecommerce tools to a single, flexible platform. The new solution let them run promotions online, autom...ate product imports, and create custom landing pages without coding. After switching to Miva, The Paper Store saw a 9% increase in conversion rate, 17% more transactions, and 37% higher revenue. Session duration went up by 8.5%. The team now works faster and can match in-store experiences online.
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Miva's ecommerce platform helped Crown Automotive boost online sales and streamline operations. Crown needed a system to manage over 9,000 SKUs and restrict pricing to wholesale customers. Miva integ...rated with their ERP and enabled complex B2B features like multi-warehouse inventory and express order forms. Crown saw a 28% increase in gross sales, a 32% rise in average order value, and saved 10 hours per week. The platform proved stable, flexible, and fast for their growing business.
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Miva helped Xtreme Diesel Performance launch a new ecommerce site. The old site made it hard for customers to find parts and caused lost sales. The new Miva platform added a Parts Finder, 3D Product ...Visualizer, and My Garage for repeat buyers. XDP saw a 24% increase in conversion rate, 11% more revenue, and 8% more transactions. The new site is faster, easier to use, and helps XDP grow with B2B and B2C customers.
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Miva's ecommerce platform replaced a failing legacy integration for a family-owned consumer electronics superstore. The business struggled with poor ERP and payment integration, leading to inventory ...issues and customer service problems. Miva's team built a custom site with real-time sync to Mach ERP and PAYware, improving order management, payment processing, and inventory visibility. Customers now get up-to-date product availability and better self-service options. The new system boosted efficiency and enhanced the overall shopping experience.
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Miva helped Oliver + S, a children's fashion design company, shift from B2B to B2C sales. The company needed a flexible ecommerce platform to handle rapid online growth and changing business needs. M...iva enabled responsive design, seamless integration, and support for both retail and wholesale customers. Online sales grew from zero to $250,000 per year after switching to Miva. The platform gave Oliver + S the tools to expand and improve their customer experience.
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Miva's ecommerce platform helped Essential Depot boost sales and cut costs. The company needed a flexible, customizable solution after outgrowing cookie-cutter platforms. Miva delivered a new site wi...th advanced features, automating complex shipping and product management. Essential Depot saw a 20% increase in sales revenue, $480,000 in new annual international revenue, and saved 132 hours per month through automation and site customizations.
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Miva's ecommerce platform helped Decorative Films, LLC create a modern B2C shopping experience. The new site features a custom visualizer tool and responsive design. Customers can now see and select ...window treatments in real-world settings. Decorative Films saw a 78% increase in desktop average order value, 120% on mobile, and 60% on tablet. The site improved efficiency and streamlined backend processes for the company.
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Miva helped Blackburn Marine Distributing upgrade their online B2B platform. Their old website was static and not connected to their ERP, making order processing slow and manual. With Miva, customers... can now check real-time pricing and availability, and orders flow directly into the backend system. This improved efficiency and freed up staff for better customer service. Web-based orders jumped from 5 per month to 5-10 per day. The company saw a 45% year-over-year revenue growth after launching the new site.
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Miva's ecommerce platform helped Clint Pharmaceuticals, Inc. overhaul its B2B operations. The company needed FDA compliant tracking and a seamless omni-channel experience for medical clients. Miva de...livered custom B2B features, a sophisticated pricing model, and direct integration with NetSuite ERP. Clint Pharmaceuticals now has a stable, cloud-based solution that supports sales growth and streamlines operations. The partnership enabled the company to offer a premium customer experience and scale its business.
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